Burger King
Burger · River Oaks
About Burger King
En Burger King River Oaks, te damos la bienvenida a un espacio donde disfrutar de nuestras clásicas hamburguesas a la parrilla, patatas fritas crujientes y batidos deliciosos es siempre una buena opción. Con un ambiente familiar y un servicio rápido, queremos que cada visita sea una experiencia agra...
En Burger King River Oaks, te damos la bienvenida a un espacio donde disfrutar de nuestras clásicas hamburguesas a la parrilla, patatas fritas crujientes y batidos deliciosos es siempre una buena opción. Con un ambiente familiar y un servicio rápido, queremos que cada visita sea una experiencia agradable y sabrosa. ¡Te esperamos para compartir el auténtico sabor de Burger King!
What Customers Say About Burger King
Burger King in River Oaks gets high marks for customer service, with several reviewers calling out specific employees like Rodrigo, Freddy and Lilliana. Many appreciate the fresh, hot food, especially breakfast deals, though some report slow service and inconsistent food quality.
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Tip: The regular Tue-Thur shift are ALWAYS accommodating and friendly.
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Burger King River Oaks Reviews
Got a cup so I could get a drink. Amazing service.
Burger king’s restaurant was very clean and the kitchen clean. The hamburgers was delicious and the fries were hot and the employees were nice.l would definitely go back.
Very good . We go there often.
Every time I go to this location they are always so sweet and very professional. Food is always hot and fresh. Great management for expecting the highest service from their staff
It took a while to get my food but I’m okay with waiting long as my food come out good! My chicken nuggets were fresh & hot, customer service was great!
Not gunna lie normally I only write reviews if the service sucks but I couldn’t help but to take a second to recognize Freddy for the customer service experience through the drive thru tonight. Your patience & hard work doesn’t go unnoticed. Thanks for being so kind when my order was difficult.
Just left the drive thru and Rodrigo was such a gem! He was kind, asked if we needed napkins and condiments and even shared some laughs. I'd definitely return because of him!
So I discovered something about a month ago. It’s not the store it’s the people that work there that make the difference. I have hated Burger King for years because I’ve received bad burgers in the past. It was morning driving home from work and I wanted a burger so I ordered one from this location because who knew that you can have burgers for breakfast. The burger I got from this location was amazing at 0630. I was like could this be a flaw in the matrix. So I decided to test this theory. Every weekend I would go to this location for a month and order a whopper with cheese. It would be the same ladies working here everyday I went and I would add other items to the list, everything was perfect like I would see on their flyers. These ladies that work in the early morning on the weekends do an amazing job and they really must put love when making the food. I’m not giving the store five stars I am giving the ladies who work the morning shift on weekend five stars. If you ever want to taste how a Burger King whopper should taste, visit this store on the weekends in the morning 0600 - 0800.
The level of great customer service that I receive at this location every time I go whether it be morning afternoon or night is literally outstanding. I went today to get dinner. The manager, and one of her teammates were power washing the drive-through and because of this the hose was stretched out past the drive-through window, so I was not able to pull up to the window to get my food. I fully expected to have to open my car door and get out of my car to grab my things, but the employee at the window leaned out the window so that Did not have to do this. Every time I have gone, my food is fast, hot and fresh and although it may seem small to some l, every time I go, regardless of what I get I am asked if I would like any sauces to go with my meal. Working fast food is not fun and very hard work for very little pay. Yet these people are happy to do their jobs, and make sure that your experience is great every time! Everyone at the establishment deserves a raise!!
So I had to say Thanks to Lilliana (I hope I spelled your name right) and her crew we received some delicious hot breakfast/brunch I had a hiccup with my order but she didn't mind making it right THEY are good examples of customer service and if this is how they fix breakfast I am EXCITED for Lunch AND dinner I recommend this place to as many people as possible our food was sealed I watched the execute the drive thru and properly sanitize and this is NOT A PAID PROMOTION OR REVIEW I WROTE THIS BECAUSE I WANTED TO. =)
032225: Walked in at 3:51p today. When it was my turn to place an order, I looked at the counter guy and said hello with a smile behind a mask. He said, can I help you? I think maybe he didn't hear me because he didn't greet me. So now, still smiling, but also making eye contact I'm listening for a greating. He said may I help you? again. Maybe it's just me, but if you can't return a greeting, you also can't make my food! I said that to him as I was leaving. He yelled, "Have a nice day!" Probably won't miss my patronage anyway. It had been such a nice day until I walked in to order food from the guy working at this Burger King! That is why I took away stars. 112424: Had the big fish several times since my earlier review. Either it improved, or I'm more tolerant. 4 stars on food 030322: I can't recommend the Big Fish. It's thin, skinny, and underweight. It's salty and overpriced. I haven't seen any fast-food restaurants with a fish sandwich that pricey. The whaler was much better in the past! I'm just saying. That is why I took away stars. The man who took my order slowed me down and my sandwich was like I ordered it. That is why I gave the experience five stars.
Will say cooperative and nice employees. Would you go if you knew you'd get a fire, fresh burger and an extra nugget, BUT there's absolutely 0 salt on the fries AND the soda is completely undrinkable at both the customer and employee fountains? Doing excellent on half the order doesn't make up for the other. Also Blown out music speakers
This lady i don’t know if the was a manager on duty left crying made me feel so bad i have low iron so i get light headed and faint i had been waiting at the ordering speaker for about 18 min i felt like fainting so i decided to leave line after ordering after getting a drink i ran back and went inside this Lady was upset and i still waited about 10 min and i decided to just ask about my order i feel quite embarrassed saying i have a weak body so i just told her i went to get gas she said “And you think that was a good idea leaving yea i threw away and deleted your order”with a angry loud tone she also took my order at the speaker and was so rude like honestly im just so shocked almost 40min im just so sad
Today I made a mobile order from my app and I never order from that branch but it was on my way home, I always order from the Lake Worth branch, but I ordered 2 orders of 8 pieces of nuggets, kids meal and large fries, they gave me the bag sealed with a sticker and I couldn't check my food until I got home, and when I got home my surprise was that they gave me 2 orders of 6 pieces of nuggets instead of 8, in total my loss was 4 nuggets, I know it's not much but they should check before putting it in the bag, I will not go to that branch anymore.
I tried calling in and I didn’t even get to order bc the man that took my order was super rude I said,”do y’all have a double stuffed burger and he just hung up so then, my friend tried calling into order and he simply asked his name to write a good review and he just hung up
I will be calling up there tomorrow! Why the hell is it when I open my burger for 1 is it so sloppy to begin with. I asked for ketchup and mayonnaise so I'm guessing Stevie Wonder is making my burger back there that's the only way I'll forgive something like this! I thought my fiancee was wrong for going off but now I see why... this location lost my respect and my business.
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2605 Jacksboro Hwy, River Oaks, TX 76114
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2605 Jacksboro Hwy, River Oaks, TX 76114
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