McDonald's
Burger · Rockwall
About McDonald's
En McDonald's Rockwall, te damos la bienvenida a un espacio donde los sabores clásicos de siempre se unen para crear momentos deliciosos. Desde nuestras emblemáticas hamburguesas hasta nuestras crujientes patatas fritas, cada bocado está pensado para ofrecerte una experiencia rápida y sabrosa. ¡Ven...
En McDonald's Rockwall, te damos la bienvenida a un espacio donde los sabores clásicos de siempre se unen para crear momentos deliciosos. Desde nuestras emblemáticas hamburguesas hasta nuestras crujientes patatas fritas, cada bocado está pensado para ofrecerte una experiencia rápida y sabrosa. ¡Ven a disfrutar de la calidad y el servicio que nos han caracterizado durante años!
What Customers Say About McDonald's
This McDonald's has mixed reviews. Many appreciate the friendly staff, especially William S, and consistent food quality. However, some customers report issues with order accuracy, cleanliness, and slow service, particularly in the drive-thru.
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Tip: Double-check your order before leaving, especially if using the drive-thru, as order accuracy can be an issue.
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McDonald's Rockwall Reviews
VERONICA IS THE SWEETEST MOST CONSIDERATE MANAGER THERE! I had an issue with my fries initially, they tend to use older grease. She went out her way to make me more fries in newer grease. She was so kind about the situation and even did it with a smile. Veronica is the reason I go back. There’s another manager there the mornings. She’s extremely rude and always rushing so Veronica was a breath of fresh air in kindness.
I had an excellent experience at McDonald’s. The burgers were perfectly made, fresh, and very tasty. The service was amazing, friendly, and fast. The juices were delicious, and everything was just perfect. I truly loved everything and will definitely come back. Highly recommended!
I've never had 1 single problem at this location & they cook the food better than any other location. This is the best McDonald's in the area. Inside is nice if you're dining in, & curbside is always accurate & courteous. -The drive thru is a bit too narrow & boxed in for me, so I typically avoid it, but that's just a me thing.
This is the only McDonald’s in the area I can count on actually having doors open during business hours and not taking forever. Always friendly
Just a review of two dudes doing the windows. Daniel and Caden I think. Both professional, pleasant, and respectful. Hard to find good help these days, both those guys deserve a raise.
I want to give a HUGE shoutout to William S and his team. Four of us ate at the Rockwall location and our food was taken straight to our table with care. The thing is- they were busy. Yet, they still delivered. I have been coming here for years. I literally drive from Fate and prefer this location. Keep going guys. More people should take the time to appreciate this store.
I drive out of my way to come to this location instead of the other one near me as the food is cooked better and is always consistent . Thank you for the hard work put into each time I visit.
Willam S is the best took care of my every need ! Was calm patient and on the ready even under stress love it
I love this place it gave me the poops BUT idc I love it, but when I need to take my poops I do not like how dirty the bathrooms are they got no rizz they will never beat chick fal a and it stank it …
The restaurant was clean, it has a play area room and play ground. It has a game table for kids.
Great location! But is it just me or are they ALWAYS out of apple pies!? It’s so aggravating
This location rarely gets the order correct. Always double check before you leave the parking lot.
I've eaten at countless McDonald's locations, and let's be honest--they're mostly the same. The prices are just low enough to keep me coming back, even when customer service, cleanliness, or order …
I've eaten at countless McDonald's locations, and let's be honest--they're mostly the same. The prices are just low enough to keep me coming back, even when customer service, cleanliness, or order …
The food and staff were good, but a ton of screaming kids which was unpleasant. Also great place but 3 for something funny in my drink, it tasted kinda funny.. like gasoline
The food is ok. I'm from Oregon/California. I was shocked to find that Texas McDonald's uses different buns here. The west coast buns are way better. Just sayin, Texas buns are garbage.
To walk in a McDonald's these days it reminds me of how minimalistic this chain has become. You order yourself and go pick up your food when it's ready and sit on uncomfortable seats that would mak…
To walk in a McDonald's these days it reminds me of how minimalistic this chain has become. You order yourself and go pick up your food when it's ready and sit on uncomfortable seats that would m…
Pro tip! Check your bag before you leave. I have come here twice to find the French fry container near empty. Not to mention cold. I stopped by for my kiddo, brought his happy meal home, and this was the second time he got excited only to find that I can literally count the number of French fries they put in it with two hands. I understand saving money but THIs??? The place famous for French fries? I called the store to let them know and no one picked up the phone. While this may seem really really petty, the fact is I had a child extremely excited to have his favorite thing only to find they literally did not give him a full order, rather enough to make you wonder where the rest of it went. Employees are generally nice.
We ordered a spicy Mac chicken which was supposed to come with two buns but came with and happened with us 5 times not so good to go to
Have been getting bacon egg and cheese biscuits here for years. Beware, last time the bacon was left off and today the egg was left off. Not busy but was made to pull out of line and wait over 30 min…
Have been getting bacon egg and cheese biscuits here for years. Beware, last time the bacon was left off and today the egg was left off. Not busy but was made to pull out of line and wait ove…
The burgers are really good..... at least I thought. I felt a crunch in my burger. Is it the Ecolite or is it a cricket that got stuck in my burger.
No matter how many times I went through the drive through they kept giving me burnt and stale buns.
Only giving this horrible place that i will not be coming to anymore a one star because of the young lady in the back that was the only one with decent service. Don't even get me started on the boy…
The worst customer service. Food delivery takes forever and when you want to ask how much longer you have to wait they pretend you're not standing there.
The worst customer service. Food delivery takes forever and when you want to ask how much longer you have to wait they pretend you're not standing there.
I went to go get a cheeseburger and fries and a large drink. when i ordered the speaker person was very rude. when I pulled up a lady gave my bag and a small drink I asked i don't that's what i order…
I went to go get a cheeseburger and fries and a large drink. when i ordered the speaker person was very rude. when I pulled up a lady gave my bag and a small drink I asked i don't that's what i o…
I went to go get a cheeseburger and fries and a large drink. when i ordered the speaker person was very rude. when I pulled up a lady gave my bag and a small drink I asked i don't that's what i ord…
Very clearly closed but won’t let me cancel my online order bc it said they already started it ????? And no customer service for me to be able to get my money back ?????
Came thru drive thru Order a Small mocha frappe very unsatisfied all ice in the bottom of cup I could not enjoy my morning coffee it was hard to suck of the straw due to all the ice in the bottom of cup this is not the first time this has happened more like the 4th time. Future reference please make you guys are grinding the ice all the down before serving to customers.
Order delivery from this place and they didn’t put some items and won’t answer phone calls
I ABSOFAWKINGLUTELY HATE THIS LOCATION. Dirty location and food is never fresh! If you ask for fresh food, they only heat it up! They need to Close down!
⚠️DO NOT EAT AT THIS LOCATION. ⚠️This is by far the worst McDonald’s I’ve ever visited, and it raises serious food safety concerns. The kids meal fries were completely burned—rock hard, stale, and tasted like old grease. These were clearly overcooked and left sitting under a heat lamp far too long, yet still served. That is unacceptable, especially when food is ordered for children. My Spicy Deluxe sandwich was thrown together with zero care. When I opened the box, lettuce, tomatoes, cheese, and sauce, literally everything was smashed and stuck to the packaging, not even on the sandwich. The most concerning part was the chicken filet. It was old, dark brown, and had wet, soggy grease spots. It did not look fresh or safe to eat. Serving chicken in that condition is a serious health and safety issue. This is not a simple mistake. This is poor management, lack of quality control, and negligence. Whoever is running this location should not be serving food to the public. If it wasn’t a holiday, I would have returned immediately. I will never return to this location, and I strongly recommend others avoid it altogether unless you’re comfortable risking food quality and safety.
Currently sitting the drive thru for wayyy too long for fries and drink. This is terrible for a McDonald's and for it to be "fast" food.. I am confused to why this hasn't been remedied especially after reading the other comments about its slowness as I sit here trappded in the drive thru. Here's hoping the fries are at least hot and not refried.🤞🏾
This McDonald’s is the worse. They are very slow. Waited 20 minutes pre ordered and food was still cold
Gun Barrel city store, big disappointment in the food! The Big Mac was poorly assembled. French Fries were cold. MC DONALD'S used to be known for their French fries. Not anymore. Won't be back.
This McDonald’s CANNOT WAIT to mess your entire order up. You cannot trust that people are able to do basic tasks at this location, you have to check them. If you forget to check them because youre busy then youre going to be missing something. Its as guarantied as death and taxes.
This McDonalds is run very poorly. Went in at 530 p.m. The restaurant was filthy. Trash on the floor, the table we entered at the kiosk was so filthy we sat in the one next to it. Zero interaction at the counter, either order at the kiosk or not at all. 16 mins after we ordered our food arrived. With the cup for my drink which I waited the 16 min for because no one could be bother to hand it to me. Drink station was a mess and only got a half cup of ice. Qpc or with no mustard was so overcompensated with ketchup itnwas inedible. All the food was some how room temp. Probably 1/3 of the fries we paid for. The only upside was technically the order was correct. The restaurant was not even busy. Without new management I would not recommend this location for anything other than sub par food and a messy environment.
I give 0 I waited 15 minutes after they pulled me up. Then they brought me cold fries as I was requesting fresh fries I took a bite out my chicken sandwich and had hair I literally pulled out my mouth disgusting 🤢. I have never experienced that from any McDonalds ever. I went in told the manager they seem to not care at all gave my refund was none apologetic . As I look in the back no one have hair covering at all but everyone had long hair. Absolutely will not be returning 🥲
This will be a rude review but when I'm eating my food and see that the egg has green spots on it... what else am I suppose to say. This is far from disgusting, it's criminal. To get sick from food because this location wants to save a penny is ridiculous. I advice everyone to check your food if you still decide to go. Never going back, this is unacceptable and just disgusting. DONT GO!!!
Rockwall I-30 location. I NEVER get my ketchup or sauces that I order with my chicken mcnuggets via Door Dash! I mean how does the app AND the receipt state Ketchup and sweet and sour sauce (3) which is included with the nugget order but they NEVER add them. I asked for extra mustard on the cheeseburger and as always it's never added. This is utterly ridiculous! Then, when you try and call the restaurant to speak with a Manager, the phone stays busy. You can never reach anyone.
It’s McDonalds…I don’t expect much, but I do expect decent, edible food. This wasn’t up to par by any means. My meat was cold. The ingredients were old, and all of our fries were stale. I could tell it had been sitting awhile because there was a deep pickle indent in my hardened cheese. Just gross. I should have just forced myself to cook for what I paid. 🤷♀️
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Rockwall, TX 75087
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Rockwall, TX 75087
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