It was great food but very busy and not enough staff. Thankfully our waiter came from behind the bar and was very helpful!

Was easily able to grab a table here on a Sunday afternoon when most other sports bars were either packed or only showing the Cowboys game. No problems finding the game I wanted watch (not the Cowboys!) and the service was prompt and friendly. The wings were what I expected - not top tier but tasty and very hot (as requested.) As always, they have a large selection of cold brews to choose from. I would come back. Olympic Otter

Always a great place to go for lunch if you want wings. Great service. Fast place to go if you in a hurry at lunch time

Albert Rozyskie

Food was ready when I got there. Only issue was they gave me diet pepsi instead of unsweet tea. Didn't try it till I was on the road. Overall quick, easy to get, good food.

Dan Trevino

Came to Buffalo Wild Wings on a whim. I had been to a different location near 151 and didn't have a great experience. This l9cation location off of 1604 on San Antonio's west side was much better. The staff only had two people working the bar and the tables but you would never know it. They were hustling and our food was delicious and we had great service. Thanks to Daisy, the bartender. Awesome personality and great representative of Buffalo Wild Wings.

Service for me has always been great. The kitchen is the weak link. Had to send back mozzarella sticks for being room temperature. Then wings came out like that. Manager really needs to train the kitchen to properly heat the food.

I give a little grace for being there in the last hour but the wings were some of the most underwhelming I’ve ever had. If all the food was bad they wouldn’t have stood out, but since the hatch chile bacon burger was so good it made me realize I didn’t enjoy the wings at all. Very solid service from Keilani and we had an enjoyable time overall but definitely not as delicious as anticipated.

El Rey Medina

I had not finished ordering and 1/2 of my order was already at my table. That would've been amazing except for the other half of my order came 15 minutes later. This occurred the last time we visited this location however that day was hamburger day and the place was packed so we gave it a pass. This time there was no excuse why our order could not come together so that one of us is watching the other eat. Taking half my order home. Also, ladies restrooms I'm told was like the fountain at the Balagio spraying outside the toilet. Our server Havana was great, thank you for great service.

food come out Luke warm/cold server told manager but could care less there was no reason for food to come out cold cuz not many people were here sever was not attentive picture given manager finally did come around to give us our dessert that we ordered along with a triple chocolate, chip cookie and a brownie to take home with $10 off of our Bill. He made it right which made the experience better.

Went in for evening dinner, waited at least 10 mi minutes to be seated, then we get seated and wait another 5 minutes just to be told there is a 10 minute wait , didn't even bother to rake drink order, so we wait another 10 minutes and still nothing. I see them seating other people in line and taking there orders, I finally ask who our waiter was and some one was sent,asked to talk to manager, I did but manager has very professionalism to address issue, I love BWW BUT THIS LOCATION IS HORRIBLE!!!

The wings were overcooked and under-seasoned. I enjoy BWW, but I've never been to this location before. The wings I got from here were so under-seasoned that you couldn't tell what I even ordered. Over half of the wings were completely plain and the others were barely better. The french fries with just salt and pepper had more kick. Overcooked and under-seasoned wings leads to a disappointing meal.

John Theriot

The restaurant had their monitors way too loud. Our food was brought our first with another table. Then two other trips about 15 minutes apart. No reason was given. Not a very enjoyable dining experience.

Emiliano Gauna

TERRIBLE service on the bar side with the exception of 2 guys and one girl. I come here every Thursday and if it isn’t any of the three waiting on me and my party, it’s a shitty experience. Takes around 20 mins to get drink orders going. Twice now, they forget to ask me what I want to eat after taking my parties order. The food comes out room temp. Sometimes cold. They really need to revamp some training or hire more help.

They don't even deserve 1 star. They were slow, not just business wise, but service sucked also. We stood waiting to be seated for about 10 minutes. Then it took the server 15 minutes to come and tak…

They don't even deserve 1 star. They were slow, not just business wise, but service sucked also. We stood waiting to be seated for about 10 minutes. Then it took the server 15 minutes to come and…

They don't even deserve 1 star. They were slow, not just business wise, but service sucked also. We stood waiting to be seated for about 10 minutes. Then it took the server 15 minutes to come and t…

Ordered to-go through the app. BOGO wings, a chicken sandwich & some celery with ranch. Firstly, the order took 20 extra minutes than the estimated time. After getting home I noticed most of my wings…

Ordered to-go through the app. BOGO wings, a chicken sandwich & some celery with ranch. Firstly, the order took 20 extra minutes than the estimated time. After getting home I noticed most of my…

Server was horrible. Not sure of her name as there were two different names on the check. (Annmarie or Carissa) Asked me if I wanted another beer before the appetizer even came out, never got it. N…

server was horrible. Not sure of her name as there were two different names on the check. (Annmarie or Carissa) Asked me if I wanted another beer before the appetizer even came out, never got it. N…

Server was horrible. Not sure of her name as there were two different names on the check. (Annmarie or Carissa) Asked me if I wanted another beer before the appetizer even came out, never got it. N…

Came in on Sunday and we were immediately told that they were short on servers. She said sitting in the bar would orally mean faster service. We should have just left. \n\nSat there for 10 minutes …

waited 45 minutes for a miller light... husband waited 45 minutes to be told the beer he ordered was out, ordered a different one... that one was out anddd the third finally came over an hour sin…

Waited 45 minutes for a miller light... husband waited 45 minutes to be told the beer he ordered was out, ordered a different one... that one was out anddd the third finally came over an hour since…

Our food was brought out sporadically. I watched everyone finish their meal and mine was brought out last. We were served with no utensils. Overall just Horrible service.

Literally the most disgustingly atrocious wings I've ever had in my life! I ordered the original buffalo wings with extra sauce and got EXTRA GREASE instead this was my first time at this Buffalo W…

My order to pick up was supposed to be ready at 6. I have yet to go to this location and NOT get hit up for money either by someone unhoused and camped out by the door or by an organization collect…

Walzen location. Walked In dozens of old and half eaten wings on empty tables. Sat at bar, next two couple plates of empty seats half eaten food. Ordered wings and a beer . Drank beer waited 20 m…

This Buffalo Wild Wings experience was rated number ONE on my list of visits and I am an avid BDUBs customer. The service was lengthy and constantly waiting to get good or an order in. When the foo…

We came by on a Sunday to watch football and have some wings. It took a while to find a hostess to seat us and then another few minutes to find someone to clean our table so we could sit down. My h…

I spent over $50 at this location. The customer service was awful. I got takeout and asked for all blue cheese. They gave me all ranch and one blue cheese. The sauce was all over the bag. So my win…

Worst (profanity removed)ing Buffalo Wild Wings there is, PLEASE DO NOT EAT HERE. Save your time and money. Waited over 20 mins just to be seated, just to get told,"you can seat yourself" managemen…

These were the wings I was given, half of them don't have sauce and there's a wing not even separated, in addition to the tiny ones that basically have no meat on them. They have signs on the doors…

Bad experience all around. First, I would like to say that they were not busy at all and there was no excuse. It took us at least 5 minutes to get seated. Then it took the waiter 10-15 minutes to c…

Extremyslow service. Initially took us like 20 minutes to get our order taken Got my food 20 minutes before the rest of the table causing me to eat alone and then watch the others eat. Ran out of m…

Extremyslow service. Initially took us like 20 minutes to get our order taken Got my food 20 minutes before the rest of the table causing me to eat alone and then watch the others eat. Ran out of…

Extremyslow service. Initially took us like 20 minutes to get our order taken Got my food 20 minutes before the rest of the table causing me to eat alone and then watch the others eat. Ran out of…

By far the worst dining experience I've ever had anywhere. there was plenty of sitting space yet we still needed to wait for 50 minutes for a table for 4. The managers were on their phone texting whi…

By far the worst dining experience I've ever had anywhere. there was plenty of sitting space yet we still needed to wait for 50 minutes for a table for 4. The managers were on their phone texting w…

Went to get wings for lunch and come home and see this. They are old and inedible as is the celery. There was no customers when I went in and yet can't get anyone to answer phone and when they do, it hangs up after I ask for the manager.

Poor service experience. I came in, asked where to sit, sat at a table and waited for 15 minutes. No one came to take my order or check on me. I would have left right then, but I was waiting for a specific time frame, so I went to the bar and was served there. The bartender was fine, but I can’t believe there was literally no table service for so long. I saw servers help 3 other tables, including one that arrived after me, before I was fed up and stood from my seat. There was also an issue where they tried not to honor their happy hour prices that are posted online. I showed them a screenshot (attached here) and they adjusted it, but it felt off in the first place that they tried to charge me extra.

Worst wings I’ve ever had. The mozzarella sticks were completely empty with no cheese inside. The wings were completely submerged in sauce and looked like soup. The box was falling apart because of how soggy it was from how much sauce was on the wings. The food was not even edible and we ended up just throwing it out. Also, they got the order wrong.. we ordered two different sauces and there was only one. I ordered online and the website said the food would be ready at 1am and that they close at 2am. I got to the restaurant around 1:05 and they were already closing at 1am so either they have the hours wrong on their website and google or they decided to close early that night. Also, I’ve never had a takeout restaurant charge a service fee? The only thing I’ll give them is that the carrots were alright

I’m a houstonian visiting San Antonio. I’m disappointed with this visit. At first our waitress was super nice but when she left our table and everyone else serving she made faces. Now i understand as someone who previously worked in the food industry that you won’t always have good days, but that is no excuse to take it out on the customers. I feel bad ordering anything without feeling like someone is going to spit in my drink or something. My order came with the wrong flavor and instead of getting new wings they coated them and drenched them with the original sauce I wanted now they’re extremely spicy and I’m unable to eat them. I’ve also waited a while for refills which is not okay while burning your mouth off. I also asked for extra crispy and they didn’t do that for me. I asked them to be re made and she put a lot of extra crispy stickers which I found to be petty. Manager was super sweet and didn’t charge me for the first batch.

Such a terrible place to eat wings at. This place is entire staff is teenagers so it’s a mess. Just imagine paying $19 for a platter just for the food to be old and reheated on warmers. The worst food, the worst service, don’t make the mistake of going here.

Just as an FYI, I don’t ever leave bad reviews but this is by far the worst customer service I’ve experienced! We ordered 6 boneless wings and 5 dippers. We never got the boneless wings. They told us they were going to bring them and they never did. We asked our server twice about our order and she said “it was not on her” and also we had to ask for the manager twice. The irony of going to a wings restaurant and not getting the wings ? Lol.

Wendy Beltran

Horrible service i haven't had dinner with my family in a long time and when we go they took forever for our drinks no even water cups and when they messed up our order he gave us attitude. Definitely will go to a other location next time .

Reyj

Horrible customer service by the girl in the front. She claimed she told me to check the bag and she never did, not only that she insulted me over the phone. Tried calling back to get her name and now they're not answering. Very classy

lila cirlos

Every time we come they always have the worst service and never wanna help Guest. We walked in no greeting and the worker asked us to look for a table to see if there was enough space ! That’s crazy. Isn’t that their job?! And half there lobby was closed 3 hours before closing never eat here

james morales

Service was one of the worst I've even had. Had ordered personally at the front register and was told to wait 30mins had a few drinks and gave them 45mins just to stretch it a bit. Had went to pick up order and was told the order had not been put in. Worst place ever DO NOT RECOMMEND!!!

Michael St. John

Server was horrible. Not sure of her name as there were two different names on the check. (Annmarie or Carissa) Asked me if I wanted another beer before the appetizer even came out, never got it. Not even a water. I had to eat my whole meal with no drink. Wings came out room temperature, not even under a heat lamp. She dropped the food off to the table next to me and then took it out from under him and servered it to me. Dropped it off on the table and walked away, never said a word. NEVER came back to check on us after dropping off food. NEVER spoke to us. It was not even busy, plenty of empty tables. Failed to set the table and we had to ask for napkins, had to eat appetizer over napkins. Server finally stopped by at the end, I expressed my concerns, she became defensive and barked back at me in passing. Management and leadership did not seem to care at all after speaking to them, like this is the norm..... my wife and I have worked in food and beverage for many years, we normally over tip. This is the first time in my life I have not tipped my server. Not one single employee apologized, including leadership, for the poor food and experience. Just attitude all around.

Opa

Worst service ever! 8 pm dining room closed, go to bar. Went to bar, sat almost 20 minutes...no service at all. At least 4 people wandering around, mopping, doing whatever. Went to Pluckers, better food, great service. This experience will probably never see me go there again.

Abigail Maravilla

This is the second time we get broken into at this location. Don’t come here if you want to get broken into. The restaurant knowing how many cars get broken into does nothing or the SAPD. When we called them they told us to just make the claim online and no police was going to come out. Last time we will ever come to eat here.

Randi Gutierrez

If I could give zero stars, I would. Came to have dinner and the “hostess” looked for a table from across the dining room and pointed to where we could sit. Where we ended up at a filthy table, and proceeded to wait for 15 minutes for anyone to acknowledge we were sitting there. No one came to greet us or take a drink order or try to wipe down the dirty table, as both managers and servers continued to walk by. This location is trash. Highly don’t recommend.

GILBERT.C RIMCO TIRE SA 1

I went to have dinner with my family to have a birthday dinner and the service was good but the food came back wrong , flavor of the wings, tried to eat it after 2 wings but it was too spicy and the severer was told by her manager Danielle that it couldn’t be replaced and had to repurchase the meal to have it corrected. Found out after the fact that the count of the wings was wrong to begin with. Horrible manager. Funny thing is, they literally just had a team meeting about reviews online and that is coming from the manager to mess things up. Please don’t go there. There is plenty other places you can go Twin Peaks, Ojo Loco, or just don’t go when she’s there just to make your day. And I’m a regular customer and this is the first time this happens I didn’t make no big deal out of it for me. It’s just money, but that tells you managers are not meant to be manager sometimes.

Zack Smith

This place was a disaster from start to finish. We get in and it took us 10 minutes to be even greeted at the table by the sole waitress in the restaurant. Mind you there was only 1 other table eating and nobody at the bar. After we order our drinks and my 6yo food we wait another 5 for my drink and my sons my mom ordered alcohol which didn't come until 15 minutes after she ordered and it was brought by the bartender herself the margarita had the salt dissolving and the ice near melted so we were guessing it sat there a while and the server was suppose to get it which she never did the food came out in stages about 5 minutes apart with the wrong sides and my mom's sandwich coming about 40 minutes after ordering (she got her side of onion rings about 10 minutes before the sandwich and I got my burger 10 minutes before that) my bacon Mac And Cheese burger could only be described as hamburger helper on a bun because I don't think the meat was ever patty shaped and my mom's sandwich was so salty it was inedible would have liked to speak to a manager but it took an additional 15 minutes after the server took the plates to never bring us our check and had to go up to the counter and ask for it to pay

Jacob Landress

I ordered on door dash and we got the smallest traditional wings you could imagine coming from Buffalo Wild Wings. I also got 10 boneless and they have next to no sauce on them, you could tell they were running out and just used what they had left. If I hadn’t door dashed this order and seen the wings for myself at the restaurant there’s no way I would’ve paid $30 for this.