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Jack in the Box
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Jack in the Box
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Jack in the Box

Burger · Santa Barbara

3.7 · 775 reviews Google
locations.jackinthebox.com
Yelp 1.5 (50) DoorDash 4.4 (3,300)

About Jack in the Box

At Jack in the Box in Santa Barbara, we serve up classic comfort food that never goes out of style. Our menu features a variety of burgers, chicken, tacos, and breakfast items that satisfy any craving. Guests rave about our juicy burgers, crispy fries, and friendly service. Located on North Milpas S...

At Jack in the Box in Santa Barbara, we serve up classic comfort food that never goes out of style. Our menu features a variety of burgers, chicken, tacos, and breakfast items that satisfy any craving. Guests rave about our juicy burgers, crispy fries, and friendly service. Located on North Milpas Street, our restaurant is nestled in the heart of the city, surrounded by the perfect blend of laid-back charm and small-town character. We're proud to be a staple for locals and visitors alike, serving up fresh, flavorful meals that leave you feeling full and content.

What Customers Say About Jack in the Box

Jack in the Box in Santa Barbara gets mixed reviews. Many appreciate the fast, friendly service, especially at the drive-thru, and some mention good experiences with new management. Common complaints include inconsistent food quality (especially fries), rude service, and cleanliness issues.

Popular Dishes

Jack in the Box Tacos curly fries (3) Chicken sandwhich spicy chicken strips popcorn chicken

Best For

Quick Bite Late Night Solo Dining Casual

Tip: Check your drinks before leaving, as some customers have reported issues with taste. Also, be aware that the dining room may not always be clean.

Features

🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner Coffee
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

What to see nearby

Ortega Park
A 398m

Ortega Park

parque

View details
Franklin Park
A 597m

Franklin Park

parque

View details
Eastside Neighborhood Park
A 808m

Eastside Neighborhood Park

parque

View details
Sunflower Park
A 870m

Sunflower Park

parque

View details

Data from Wikidata

Explore the area around Jack in the Box

Jack in the Box is located in Santa Barbara, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.

Parks & Gardens

  • Ortega Park (A 398m) — park in the United States of America
  • Franklin Park (A 597m) — park in Santa Barbara County, California, United States of America
  • Eastside Neighborhood Park (A 808m) — park in Santa Barbara County, California, United States of America
  • Sunflower Park (A 870m) — park in Santa Barbara County, California, United States of America

Data from Wikidata

Frequently asked questions about Jack in the Box

Jack in the Box is located at 501 N Milpas St, Santa Barbara, CA 93103, Santa Barbara.
Near Jack in the Box you can find points of interest such as Ortega Park, Franklin Park, Eastside Neighborhood Park, Sunflower Park.
Jack in the Box offers burger cuisine.
Jack in the Box has regular opening hours. Check their profile for updated schedules.
Jack in the Box offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Jack in the Box based on customer reviews are: Jack in the Box Tacos, curly fries, Chicken sandwhich, spicy chicken strips, popcorn chicken.
Jack in the Box is ideal for quick bites, late night, solo dining, casual dining.
Jack in the Box in Santa Barbara gets mixed reviews. Many appreciate the fast, friendly service, especially at the drive-thru, and some mention good experiences with new management. Common complaints include inconsistent food quality (especially fries), rude service, and cleanliness issues.
Check your drinks before leaving, as some customers have reported issues with taste. Also, be aware that the dining room may not always be clean.
775
Reviews

Jack in the Box Santa Barbara Reviews

3.7
775
5★
39%
4★
24%
3★
18%
2★
6%
1★
12%
Reviews (21)
A
Alexander Johnson

Very clean and good food!

Kara Burton (Karacentral)
Kara Burton (Karacentral)

Friendly drive thru always fast and usually good for a quick snack late or early, thanks!

Angelo Mathews
Angelo Mathews

he menu is impressive. There are tons of options sushi, bowls, wraps, desserts and most stuff is raw or mostly raw, with really interesting flavor combinations. I especially loved the rainbow wrap & some of the juice choices. Presentation is beautiful.

Devin Campbell
Devin Campbell

The food was good, the service was fast and friendly. The dining room could have used some love and the clientele could have cleaned up after themselves a bit.

Jossia Dsesmi
Jossia Dsesmi

Chicken sandwhich is bomb, had the spicy one and tasted good, the curly fries were a bit not fresh, other then that the meal was good.

Teralyn Nance
Teralyn Nance

This review is long overdue and unfortunately really really wanted it to be a 5 star! I’m a food courier so I come here (as well as all the fast food chains in SB/Goleta) almost every night. I especially come to the 24 hr restaurants bc I work the graveyard. When I come in and see their lead Marcella working I immediately know it’s going to be a pleasant visit! This woman and her team just kill it every single time! It can be wall to wall busy or dead as can be but no matter what Marcella always has a smile and always welcomes me with genuine warmth! She clearly can see how hard I work and she’s even asked me how I was doing as a rude customer was non stop ranting at her for some stupid reason! She works so hard and obviously cares very much about her job here. Her team listens to her and responds so well that you can tell they have much respect for her. It can get really crazy busy there especially on the weekends after the bars close. She handles the insane amount of sudden orders like a boss and keeps the drunkards at bay! If I could I’d write you a novel about the last fiesta weekend where I thought for sure she’d break I would! I was literally stepping over drunk people that Saturday night! She kept her composure, never hesitated, stayed calm and professional and pushed out those orders like it was nothing! If she’s not already she’s deserves max pay! At least a future manager! Bravo Marcella! Easily my favorite late night employee! So I really dislike giving bad reviews but they lost a star bc on 2 nights a week (I think) there is another lead who is the complete opposite of Marcella. In fact I wouldn’t normally even say anything except that this girl hates me for some reason I’m not aware of. Everytime I come in and she’s the lead I know that she’s going to first give me a super horrible dirty look, ask me what I want or just nod with an eye roll (which I’ve learned means what do you want), act extremely annoyed and put off, put my order on the counter without saying a word or even looking at me (I’ve actually waited for her to tell me it’s my order and the running time is 16 minutes she let me stand there), never saying hello , goodbye thank you just nothing. I’ve tried asking her if I’ve done something? Just looks confused. I make sure I’m polite always greeting her saying thank you but no matter what just loathes my presence! Which would be fine if I deserved it but honestly can’t think of any reason why she’s so rude! I literally avoid going there, decline nice paying deliveries when she’s working…. So I knocked off a star. Ultimately I recommend this location I’ll just hope that the rude girl likes you more than she likes me. Marcella is a rockstar!!

aj hernandez
aj hernandez

Ok so I've written before about this jack in the box and it wasn't pretty neither the photo I posted on it but now I think it's new management who seem to have it together fast employees and a pretty good flow I also haven't been told there out of things like before. Oh and I also get my change back ....not only the money but the correct amount instead of me have to tell them so they getting better keep it up

Brenda Mueck
Brenda Mueck

Been a long time since I have gone to Jbox. Love curly fries...never feels like there are enough. Burger was good, not great. Respectable fast food and open on Turkey Day which was nice for me since we were doing a very nontraditional day!

Chipper Clouser
Chipper Clouser

Can't beat the jack in the box Tacos ! Only issue was my drink , I purchased plain ice tea it tasted like chemicals and old coffee. I was already 5 miles away and figured I would just take it as a loss. Would have cost me $5 in gas just to get back my $2.85 .. note to self check your drinks along with your order before leaving ..

Emely Marquez
Emely Marquez

almost a week ago I ordered the 5 piece spicy chicken strips and it made my stomach hurt for 2 days straight maybe it wasn’t cooked right or something when I got it don’t get me wrong tho I love JIB and their food items but idk just found it kinda weird

Ross Treusdell
Ross Treusdell

I think the manager took my order. Seemed annoyed that I only got two tacos. Obviously irritated when I asked for the code to the bathroom. When I got my tacos, I asked for hot sauce, and he told me, "I already put hot sauce on it, we don't have any extra" It always makes me mad when an employee just makes up something to say because they don't want to be inconvenienced.

Nina
Nina

An order of Jack in the Box tacos consists of two tacos. I ordered 2 orders of tacos. The young man kept questioning if I wanted 2 tacos. I said I wanted 2 orders of tacos. Get my order and there are only 2 tacos. I tell him that I needed another order of tacos. He again questioned if I wanted 2 tacos. I said well isn't one order of tacos 2 tacos? Then 2 orders of tacos would be 4 tacos. He still looked puzzled and said so you want another order of tacos? Yes! I asked for 2 orders and you only gave me one. He replied so you want 2 tacos?? Again I replied if one order is 2 tacos then yes I want 2 tacos. Exactly what I originally ordered the first time. Plus no hot sauce. They added the hot sauce and had to make 2 more tacos. The lady making the tacos looked at me & sang something in Spanish & spoke in Spanish. I don't speak Spanish but by the sound of it she wasn't happy. She mad the young man I ordered from make the tacos. He shoved them in front of me and said here's your tacos I s and I made them myself! Had been driving long and if I didn't have my 90 year old Mom with me I would of walked out. Simple math??

Hugo Alejandro
Hugo Alejandro

They dont give you napkins. Ever!

Wonbon Yi
Wonbon Yi

Terrible service. You have to wait several minutes at the counter every time for someone to engage you. Recently ordered popcorn chicken. Ten minutes after I paid for my order they said that chicken is unavailable and they offered two items that were worth less than what I paid, to replace my chicken order. And the workers do not understand much English.

Aaron Adams
Aaron Adams

I asked for some ketchup and only one was put in the bag like one single ketchup and I am also eating in my car

George Coe
George Coe

Consistently over cooked fries, which are somehow cold by the time I get them. So, basically stale cold french fries like the ones I got last night. Attempting to reheat them turns them into cardboard. I wouldn't normally bother reviewing a fast food restaurant but you replied so here we are. You need better quality control, the employee who finishes the transaction needs to look at the food and ask themselves if the quality is acceptable. I was just going to stop going to your restaurant but since you have bothered to reply to my 2 star review I may give it another chance. If the fries are old and gross, throw them out and make a new batch. I don't mind waiting a few extra minutes, that should be obvious. You're a burger & fries place, your fries need to not be awful when there are plenty of businesses offering the exact same stuff in the immediate area. Do better.

Victor
Victor

Girl in red and white screamed my name even tho I was asking for my order beforehand. Unorganized team. Never again

Juan Zavala
Juan Zavala

Floor was filthy and covered with fries and paper wrappers, The front line cashier also had a dirty uniform.

Zoyan Ahmed
Zoyan Ahmed

if I could give a zero star, I would. Their service is horrendous. I got $55 worth of food and their card machine isn’t working we sat 20 minutes trying numerous cards. We even asked one of them to take Zelle since we are on a rush as we’re in the middle of the trip. They ended up taking our food away. Truly disgusted. How can a well known Fast Food joint be so unprofessional. We ended up returning the food. Never again will i come back here.

Alma Medel
Alma Medel

Employee at drive-thru really rude and she got annoyed when I changed my drink to another one. She said on the speaker "Humm" like it was too much I asked for... She should appreciate customers because of us she gets a paycheck. This is not the first time I have a bad experience at this Jack in the Box, they need better training at customer service.

Matt D
Matt D

It's currently 12:30am, Tuesday and despite the fact that it says 24 hours(as you can see here), the main area is closed. Even when there's no vehicle going through the drive through they chose to pretty much lounge around and doing nothing instead of honoring the supposed "24 hours" shown in their service schedule. Waiting for an hour and a half now and It's safe to assume I'm invisible to the staff. It sucks since whenever you look for a 24 hour location, this place pops up. Turns out the whole thing is a huge lie

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About Jack in the Box

How to get there

501 N Milpas St, Santa Barbara, CA 93103

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Highlights

💬
Many Reviews
775 reviews
💰
Budget Friendly
Price level
👨‍🍳
burger
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
Coffee
🍰 Desserts
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
Open 24 hours
Rating
3.7/5
💬 Reviews
775
💰 Price Level
$
📞 Phone
+1 805-965-7714
🌐 Website
locations.jackinthebox.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Ortega Park

park in the United States of America

A 398m
Franklin Park

park in Santa Barbara County, California, United States of America

A 597m
Eastside Neighborhood Park

park in Santa Barbara County, California, United States of America

A 808m
Sunflower Park

park in Santa Barbara County, California, United States of America

A 870m
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