Starbucks
Coffee shop · Santa Fe
About Starbucks
En Starbucks Santa Fe, te damos la bienvenida a un espacio donde disfrutar de nuestros emblemáticos cafés y deliciosos acompañamientos. Somos un rincón acogedor para conectar, relajarte o trabajar, siempre con la mejor conexión WiFi. Descubre el sabor que nos ha hecho famosos en todo el mundo, ahora...
En Starbucks Santa Fe, te damos la bienvenida a un espacio donde disfrutar de nuestros emblemáticos cafés y deliciosos acompañamientos. Somos un rincón acogedor para conectar, relajarte o trabajar, siempre con la mejor conexión WiFi. Descubre el sabor que nos ha hecho famosos en todo el mundo, ahora en tu barrio.
What Customers Say About Starbucks
This Starbucks receives mixed reviews. Many customers praise the friendly and efficient staff, especially Sofia. However, some report slow service, incorrect orders, and rude employees. Consistency seems to be an issue.
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Tip: If ordering online, be prepared for potential delays. Some reviewers have experienced long wait times for online orders.
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Starbucks Santa Fe Reviews
Place was crazy packed with holiday travelers like us. Still gave us good service and hot coffee.
I find that I keep reviewing the same qualities that appeal to me which are A friendly staff. This place is so good to me they always welcome me in and they remember what drinks I like and the service is pretty darn good considering they get so busy sometimes. The food is just Starbucks food and it's fine if you need a snack but you know we go there for the caffeine.
Sofia (or Sophia - not positive) was extra kind and helpful today. I had a beyond stressful morning and sent my drink to the wrong Starbucks. She made it here without hesitation. This is my local Starbucks and they are kind, fast, and always make the drink right. Thanks team!! 🙏
⭐️⭐️⭐️⭐️⭐️ This Starbucks location has become my absolute go-to, and honestly, it deserves every bit of praise I can give. From the moment you walk in, the vibe is warm, welcoming, and consistent — exactly what you hope for in a neighborhood café. The staff here are top-tier: friendly, fast, and genuinely kind. I’ve never once felt rushed or brushed off, even during the morning rush. The drinks are always on point — whether it’s a classic iced coffee or something more seasonal like a shaken espresso with oat milk, they get it right every single time. If you’ve ever been to a location where your drink feels off, you’ll appreciate just how dialed-in the baristas here are. They’re also great at remembering regulars, which adds that personal touch that keeps me coming back. Cleanliness is another major highlight. The shop is always spotless, from the condiment bar to the seating area. It makes a difference, especially if you’re planning to sit and work or meet up with a friend. And if you are working, the Wi-Fi is strong and reliable — huge bonus. This location also has great attention to detail. They’re quick to update the seasonal menus, rotate fresh food options, and even have a well-stocked retail wall for merch or coffee beans. Little things, but they add up. All in all, this Starbucks stands out for its consistency, customer care, and quality. Whether you’re grabbing a drink to go or settling in for a bit, you can count on a smooth experience every time. Shoutout to the whole team here — you make this place feel like more than just a coffee shop. Highly recommend
I have never encountered problems at this Starbucks, until today said my order was ready and get there it's not. Ok I understand we are all busy I leave come back order still not there. A gentleman asked me my name and I told him he went to make my order and he did my bread. But I didn't appreciate was the attitude it was not my fault my order got put in the drive through when I had it as. Pick up. I did thank them and no knowledge what so ever from none of them. Hope this gets addressed
Matcha coconut milk latte hot or cold is so good, customer service is always good..
It's Starbucks, pick your Poison. It's a decent place to grab some caffeine. They are on the slow side getting online orders out. But overall a decent experience
So once being an employee of Starbucks just wanted to say it is pretty sad to see the quality kind of slip the staff here has the customer service down and are very pleasant, but the standard of presentation is lacking. Don't take this as a rant or this as a bad thing use it as a coaching tool to improve. Also the bathrooms are definitely not a priority here. They should be!
My issue with this location is they closed early. We pulled up to the drive through at 7:59 pm. The store hours listed online show they are open till 8:30 pm the employee explained they were closed. When I challenged her she explained that they closed a long time ago and have already cleaned their equipment. Change your hours so customers dont waste their time.
This Starbucks seems to be focused entirely on drive thru service. Only 3 tables and 6 chairs inside, no electric plugs. I ordered a Coffee with a shot of espresso, with 2 Splenda. Coffee wasn't as hot as normal (5 am open), no Splenda, and the "Grande" seems a bit smaller than usual. Staff seemed apathetic to my concerns about Coffee taste and temperature. Atmosphere is austere, minimalist, and encourages you to leave. Top 5 Worst Starbucks experience EVER and hopefully not a sign of things to come. Do not recommend!
Waited 20 mintues in drive thru. Literally one car in front of me and they ordered one drink. I ordered one drink. Never waited so long ever. At least my pumpkin spice Chai is amazing! Not worth the 20 minute wait but definitely helped my craving.
I have been a Starbucks customer since Howard opened in Seattle across from the Sound. I travel and the staffing fluctuates widely. I was virtually the only customer in the store. It took quite a while to be recognized and helped. At least they turned the Hip Hop down. The egg bites were delicious. I'm here for the week and will find another coffee house tomorrow
Horrible service waited in line 40 min plus walk in closed most horrible starbucks ever
I asked for iced coffee.They're saying they don't make them their brewer down come on, it's a coffee shop
waited 30 min in drive thru gave me the wrong coffee went back ordered 2 sandwiches and they had forgotten about them extremely rude and sandwiches tasted gross
Very disorganized staff. Gave my order to someone else after I had already been waiting over 10 minutes for an order that was placed 10 minutes before I got there. Be better.
First time I’ve ever written a bad review. The manager was extremely rude and unprofessional. Most of their employees here have terrible attitudes and it makes me feel bad for daring to order there. Half of the other Starbucks in Santa Fe are better than this specific one. There’s a reason it’s not even rated 4 stars.
Not the service one hopes for. I felt rushed beside the fact the employee was rude. Wouldn’t come back especially since I was given the wrong drink
Terrible customer service, I mean they don't take it seriously. They completely forgot our order, we were waiting for ten whole minutes, and I had already heard terrible things from this Starbucks. I don't recommend this place at all.
I don’t normally write bad reviews but this place is so awful. I’ve gotten attitude from multiple employees which doesn’t really bother me cause I’m only there for a minute and I assume they just have bad personalities. But the last 3 times I’ve ordered food from there they have given me the wrong thing. I’ve been a vegetarian since birth and they continue to give me food with meat. I’ve specifically said spicy falafel pocket and twice they’ve given me the creamy chicken. And this last time they gave me a turkey sandwich when I said tomato mozzarella. This has never happened at any other Starbucks before. Obviously I’m just not going there anymore but definitely check your food before you leave cause they probably gave you the wrong thing.
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Santa Fe, NM 87507
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Santa Fe, NM 87507
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