Papa John's

Kerris Johnson

Let me start by saying that manager that was there earlier today she is a rockstar not only that she’s professional. She’s warming to the customer that came in. In also she handle my pizza with care. I love how she interact with her coworkers even though she looks like she was so tired she said she had to close. I hope that her boss is aware of her dedication and her leadership. She’s what they call a diamond in a rough her name is Brittany Johnson go you girl go you clock it

Ms lady h

I never went on had papa John's before. So I decided to go cause it was nearby and I don't like domino's other other mom and pop pizzeria down the street. I went in and told them I never had there pizza.i order. New york style cause I from there. It was the best. Pizza ,close to NY I can get.i also had traditional wings garlic parmesan, yummy, then order boneless, okay but could've had more sauce,but ok.so try it out you won't be sorry,you be glad you took a chace

I tried the new Doritos Cool Ranch Chicken Papadia. Very saucy, but good flavor. It would have been even better with a little bacon. I really liked the ranch. I think I'd like it even better as a dipping sauce to my pizza. They should keep the ranch as a side.

Jen Ren

I tried the new Doritos Cool Ranch Chicken Papadia. Very saucy, but good flavor. It would have been even better with a little bacon. I really liked the ranch. I think I'd like it even better as a dipping sauce to my pizza. They should keep the ranch as a side.

I understand now the low rating… this location is managed poorly. Don’t even try to order online from here. Your order will be delayed or not delivered at all. And i know it was not only me, because there were 10 cars around the location at 11pm, waiting for overdue orders. Pure chaos. Two extra stars because their pizza is still the best amongst all pizza chains

Anton S.

I understand now the low rating… this location is managed poorly. Don’t even try to order online from here. Your order will be delayed or not delivered at all. And i know it was not only me, because there were 10 cars around the location at 11pm, waiting for overdue orders. Pure chaos. Two extra stars because their pizza is still the best amongst all pizza chains

This location sucks, seems like poor management. The wait times for this location are egregious. I have waited over an hour, twice, in the restaurant parking lot to get pizza. One of those times my pizza had very clearly been drying out in a warmer and they apparently couldn’t find it when I was at the window, even though the app said it was “Picked Up”. Despite this, they had me waiting 45 of those minutes in the parking lot after pulling up to the window for the first time. Most of the food is fine. I normally love papa johns pizza, but using this location is gambling and the odds are stacked against you. Most of the times by I use this location, there is at least a small issue. Today there was just no sauce on the majority of the pizza (see picture). In the past I have had both very dry pizzas (when I am waiting a while) and an undercooked pizza where the dough was still wet in the middle. Now I get it’s a cheap pizza and I have a lot of loyalty to this brand so I can deal with a subpar pizza every now and then… but the majority of the time I use this location I have issues so i’m done. Finally, you might be wondering if you can contact them about a major issue. In my experience, NO! I have tried on 3 occasions for major issues over the past 2 years, no luck with the app, website or calling. I have never seen a physical receipt when paying cash at the window either so I can’t fill out a survey. In short, I love Papa John’s, but this location is so poorly managed that you SHOULD drive somewhere else if you want a decent chance of getting a good product with a reasonable wait time.

Attached picture is "Chicken Alfredo Papa Bowl" for 8.49 that I got. This is not at all what I had mind when placing my order for food. Not sure where the rest of my 8 dollars and 49 cents is... Disappointing and outrageous. Had to let y'all know on here.

Spencer Emous

This location sucks, seems like poor management. The wait times for this location are egregious. I have waited over an hour, twice, in the restaurant parking lot to get pizza. One of those times my pizza had very clearly been drying out in a warmer and they apparently couldn’t find it when I was at the window, even though the app said it was “Picked Up”. Despite this, they had me waiting 45 of those minutes in the parking lot after pulling up to the window for the first time. Most of the food is fine. I normally love papa johns pizza, but using this location is gambling and the odds are stacked against you. Most of the times by I use this location, there is at least a small issue. Today there was just no sauce on the majority of the pizza (see picture). In the past I have had both very dry pizzas (when I am waiting a while) and an undercooked pizza where the dough was still wet in the middle. Now I get it’s a cheap pizza and I have a lot of loyalty to this brand so I can deal with a subpar pizza every now and then… but the majority of the time I use this location I have issues so i’m done. Finally, you might be wondering if you can contact them about a major issue. In my experience, NO! I have tried on 3 occasions for major issues over the past 2 years, no luck with the app, website or calling. I have never seen a physical receipt when paying cash at the window either so I can’t fill out a survey. In short, I love Papa John’s, but this location is so poorly managed that you SHOULD drive somewhere else if you want a decent chance of getting a good product with a reasonable wait time.

Diana

Attached picture is "Chicken Alfredo Papa Bowl" for 8.49 that I got. This is not at all what I had mind when placing my order for food. Not sure where the rest of my 8 dollars and 49 cents is... Disappointing and outrageous. Had to let y'all know on here.

I don’t know if it was the delivery or papa John’s but my pizza had ants and when I called they said they couldn’t do anything about it because they were closed. I even called the national number same answer. Pictures don’t do any justice they were everywhere.

Pizza was burned and garlic knots had an open garlic sauce that saturated the box. Called the store and spoke with the manager this evening. Manager was beyond condescending. Asked to have another pizza delivered. Manager stated that the pizza was sourced out to another store and people liked their pizza burned. He also stated I must just be an angry person. I asked how long another pizza will take to arrive. His response was... I have a driver here and how long does it take for me to make a pizza and the driver to get it to you. He then hung up.

I feel some type of way...The manager and one driver/counter person were just out back smoking and both came inside, driver takes my order manager takes my card to pay, then without gloves on start to handle the raw dough to make my pizza! Eww! what the hell

All around horrible experience! I sat at drive thru window for more than 5 mins w/o even being acknowledged. After knocking on window to see if drive thru was even open a rude girl (pictured below) comes to the window and just says well I need your name. Abt 5 more mins passed before I was given my cold pizza w/ abt 2 inches of crust making my large pizza essentially a medium. No sorry for your wait or thank you for your purchase.. Only decent pizza with horrible customer service. I will NOT be returning.

Anne Felton

I don’t know if it was the delivery or papa John’s but my pizza had ants and when I called they said they couldn’t do anything about it because they were closed. I even called the national number same answer. Pictures don’t do any justice they were everywhere.

JoeChecksItOut

Pizza was burned and garlic knots had an open garlic sauce that saturated the box. Called the store and spoke with the manager this evening. Manager was beyond condescending. Asked to have another pizza delivered. Manager stated that the pizza was sourced out to another store and people liked their pizza burned. He also stated I must just be an angry person. I asked how long another pizza will take to arrive. His response was... I have a driver here and how long does it take for me to make a pizza and the driver to get it to you. He then hung up.

Dabid Grays

I feel some type of way...The manager and one driver/counter person were just out back smoking and both came inside, driver takes my order manager takes my card to pay, then without gloves on start to handle the raw dough to make my pizza! Eww! what the hell

Jennifer Allen

All around horrible experience! I sat at drive thru window for more than 5 mins w/o even being acknowledged. After knocking on window to see if drive thru was even open a rude girl (pictured below) comes to the window and just says well I need your name. Abt 5 more mins passed before I was given my cold pizza w/ abt 2 inches of crust making my large pizza essentially a medium. No sorry for your wait or thank you for your purchase.. Only decent pizza with horrible customer service. I will NOT be returning.

The little black girl working there today had an extremely nasty attitude today talking about “next time you come make sure you come inside.” Said it with such a nasty tone. I bought pizza here yesterday and was greeted very nicely. My daughter and I get pizza here at least once a week and we always have been greated in a respectful way. This little girl showed be trained again because I don’t think she comprehends the concept of customer service. Sadly!

The customer service at this Papa John's is terrible; they don't treat customers well. I'd rather go to a Papa John's that's farther away but has better service.The customer service at this Papa John's is terrible; they don't treat customers well. I'd rather go to a Papa John's that's farther away but has better service.

The pizza didn’t taste good; the yeast flavor stood out and it had very few ingredients. Very poorly made. I do not recommend it.

I ordered on Friday night. I was made aware they decided to hand it off to DoorDash after I ordered. I was told my order was handed to me and completed. I tried to contact said dasher to no avail. Next step recommended was to contact the store. My fiance explained the situation. The women working kept changing her story. Oh it’s still being delivered there’s others delivered in your neighborhood it should be coming? Once we mentioned it said the order was complete she hung up on us! We called back in which she was annoyed that we contacted her again said it would arrive in 10 mins. When it didn’t my fiance drove to the store to find out what the problem was. The doors were all locked at 8:30 pm though your hours say till 1 am. A gentleman employee was walking up to let him in (as it’s business hours I'm certain you’d want guest to be able to enter your store???) she (an African American women the one whom we’ve unfortunately been dealing with all evening) waved him away and told to him to ignore the guest aka my fiance. What even?? He marched around to the drive through which was begrudgingly answered. She said oh guess you never got it? Whilst rolling her eyes, well yeah that’s why I’m here she says I guess we will make it for you go wait in your car. He waits and waits and finally decides to go check and there our order is sitting outside the drive through window. The order was obviously haphazardly thrown together. What awful terrible service. I wish I had chosen any other establishment. We just moved in on Friday and it was so close I was so excited to frequent a nice place but unless they make this right and remove this nasty young lady I will make certain none of my my friends, family or neighbors will use this business.

I don't usually do reviews but nevertheless. I order delivery from Papa Johns just about every weekend without any issues for the most part. However, last weekend I ordered pizza to be delivered and Papa Johns chose to send it through DoorDash. I don't use or order anything through DoorDash. Well, DoorDash never delivered my pizza even though I received a text stating that it was hand delivered to me which it was not. I called the store and the manager said that once it goes to DoorDash there's nothing that they can do. They can't look up the driver or anything. I said that I wanted a refund and she said that I have to get it from DoorDash. That doesn't make sense when I placed my order through Papa Johns, not with DoorDash. The Papa Johns manager transferred me to DoorDash and of course DoorDash couldn't refund me because they never received any payment info from me. DoorDash then transferred me to Papa Johns corporate. She told me the upper management are the only ones who can authorize a refund. She told me that someone would be in contact with me within 48 hours. It's been a week and no response. I also completed Papa Johns customer feedback form. Still waiting for a response.

This location is terrible! I tried coming back to it after a bad experience a year ago and surprisingly its was a worse experience. They would not open the front door. Lady gives me a sign to go to the drive through, I sit at the window for 15 minutes and no one came over. That was the last time I will ever TRY and spend money at that Location. Pizza places are everywhere. With service like that good luck staying in business!

JULIE S

The pizza didn’t taste good; the yeast flavor stood out and it had very few ingredients. Very poorly made. I do not recommend it.

Coco

The little black girl working there today had an extremely nasty attitude today talking about “next time you come make sure you come inside.” Said it with such a nasty tone. I bought pizza here yesterday and was greeted very nicely. My daughter and I get pizza here at least once a week and we always have been greated in a respectful way. This little girl showed be trained again because I don’t think she comprehends the concept of customer service. Sadly!

Johnny Williams

I don't usually do reviews but nevertheless. I order delivery from Papa Johns just about every weekend without any issues for the most part. However, last weekend I ordered pizza to be delivered and Papa Johns chose to send it through DoorDash. I don't use or order anything through DoorDash. Well, DoorDash never delivered my pizza even though I received a text stating that it was hand delivered to me which it was not. I called the store and the manager said that once it goes to DoorDash there's nothing that they can do. They can't look up the driver or anything. I said that I wanted a refund and she said that I have to get it from DoorDash. That doesn't make sense when I placed my order through Papa Johns, not with DoorDash. The Papa Johns manager transferred me to DoorDash and of course DoorDash couldn't refund me because they never received any payment info from me. DoorDash then transferred me to Papa Johns corporate. She told me the upper management are the only ones who can authorize a refund. She told me that someone would be in contact with me within 48 hours. It's been a week and no response. I also completed Papa Johns customer feedback form. Still waiting for a response.

Nicole Simmons

I ordered on Friday night. I was made aware they decided to hand it off to DoorDash after I ordered. I was told my order was handed to me and completed. I tried to contact said dasher to no avail. Next step recommended was to contact the store. My fiance explained the situation. The women working kept changing her story. Oh it’s still being delivered there’s others delivered in your neighborhood it should be coming? Once we mentioned it said the order was complete she hung up on us! We called back in which she was annoyed that we contacted her again said it would arrive in 10 mins. When it didn’t my fiance drove to the store to find out what the problem was. The doors were all locked at 8:30 pm though your hours say till 1 am. A gentleman employee was walking up to let him in (as it’s business hours I'm certain you’d want guest to be able to enter your store???) she (an African American women the one whom we’ve unfortunately been dealing with all evening) waved him away and told to him to ignore the guest aka my fiance. What even?? He marched around to the drive through which was begrudgingly answered. She said oh guess you never got it? Whilst rolling her eyes, well yeah that’s why I’m here she says I guess we will make it for you go wait in your car. He waits and waits and finally decides to go check and there our order is sitting outside the drive through window. The order was obviously haphazardly thrown together. What awful terrible service. I wish I had chosen any other establishment. We just moved in on Friday and it was so close I was so excited to frequent a nice place but unless they make this right and remove this nasty young lady I will make certain none of my my friends, family or neighbors will use this business.

Patel Hitesh

Bad attitude, I wait about in 15 minutes to place my order and they told me we will be with you in 1minut and they were just doing their work however they were not making any pizza and I was alone in line. And after I placed my order they dont start preparing my food they were just hanging inside here and there.

Trevor Zarek

This location is terrible! I tried coming back to it after a bad experience a year ago and surprisingly its was a worse experience. They would not open the front door. Lady gives me a sign to go to the drive through, I sit at the window for 15 minutes and no one came over. That was the last time I will ever TRY and spend money at that Location. Pizza places are everywhere. With service like that good luck staying in business!