Taco Bell
Tex-mex · Spring Branch
About Taco Bell
En Taco Bell Spring Branch, te damos la bienvenida a un mundo de sabores tex-mex rápidos y deliciosos. Somos tu destino ideal para disfrutar de tacos, quesadillas y nachos preparados al momento con ingredientes frescos y auténticos. Ven a vivir una experiencia casual y sabrosa, perfecta para compart...
En Taco Bell Spring Branch, te damos la bienvenida a un mundo de sabores tex-mex rápidos y deliciosos. Somos tu destino ideal para disfrutar de tacos, quesadillas y nachos preparados al momento con ingredientes frescos y auténticos. Ven a vivir una experiencia casual y sabrosa, perfecta para compartir con amigos o disfrutar en solitario.
What Customers Say About Taco Bell
This Taco Bell location receives mixed reviews. While some customers praise specific employees like Neybar and Cheyenne for excellent service and accurate orders, many others report issues with cold food, incorrect orders, and poor portion sizes, especially via DoorDash.
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Tip: If ordering through DoorDash, double-check your order for accuracy and missing items. Consider dining in to potentially receive better service.
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Taco Bell Spring Branch Reviews
Went through the drive through, got exactly what I asked for. Cheyenne (I really hope I'm spelling your name right) was an absolute gem, and provided the best service I've ever had at a Taco Bell. 10/10, would recommend.
I DoorDash a lot at this location they are always on time and very transparent if it’s going to be a wait
My order was taken from DoorDash and never delivered so I had to drive to the store and even tho the order took awhile it was very busy, so I completely understand. The young gentleman at the cashier gave me a coupon and a drink for free amazing service very respectful lots of customers were complaining but he handle it with respect and was very sweet
Neybar assisted us and made sure we received a delicious meal and excellent service. We were especially delighted with the hospitality that we received while dining inside. Thank you to Neybar and the rest of the Taco Bell crew. We watched nearby business' employees coming to pick up something to eat here as well. We look forward to returning soon.
Take your time, recheck your orders. They are great at checking that they took your order not so good at getting it correct in the drive through.
The service at this location is very slow and the order was wrong. Even though there are customers waiting for their orders (20+ minutes) in the lobby and drive through, the employees are too busy chit chatting and playing around.
This taco bell has taken away everything in the app that you could get at other locations. Boxes, happy hour freezes, all of it. I guess they are so money hungry that they just dont want business at all because I know we will wait to go to locations that will serve you as normal.
Went at 9pm and spent $30 for everything to be cold and of poor quality. This location needs new management or something. Sad to be offering this type of service in this area. 0 Stars
The wait time has only been increasing for even simple orders, finding a person to give you your drink cup is a task in its self. Why I am writing this review is because the women’s bathroom hasn’t had a working lock/ doorknob for months and it’s not been fixed. Taco Bell is a huge company they can afford a $15 doorknob, I’m sure they have a maintenance contract with someone but none the less this location has poor management and they need to step up and do better.
For being in Bulverde, this place has sad service. All kids, and one adult who was just on her phone. Walked in and no one in sight, then they all came out from the back. One even puffing a vape in the store. The west side in San Antonio has better service, that's sad for the location.
ordered 7 tacos, 6 received, only 2 were correct... all were cold right out the window. idk how thats even possible, but it is. grilled cheese burrito lacked cheese and the grill, chicken strip taco came with a singular skimpy strip half the length of the taco, beefy 5 layer missed 2 layers. they were out of large cups, so they decided the beat course of action was subbing us mediums with no compensation. that means they overcharged us $4 since mediums are on happy hour for $1. then also forgot the straws. does anyone in there care in the slightest? what food inspector is being paid off the ignore these time-temp abuses?
Awful. Every single time. Always forgetting food or serving garbage. I will literally update this every time now. 6/26/24- HARD potatoes, asked for no sour cream on potatoes and got it anyways. Missing gordita crunch. Regular taco thin as paper hardly any lettuce and cheese. Crunch wrap had sour cream and tomatoes order it without, also didn't get Chipotle sauce. Tired of being charged for crap and missing items. 8/1/24 ordered 2 potato soft tacos, both tacos had a total of 2 potato's. 1/11/2025 I pulled plastic out of my mexican pizza. Sigh here we are again. 11/24/2025 Mexican pizza missing the red sauce and cheese not even melted just thrown on top. Taco shells all crushed.
genuinely consistently the worst taco bell i have ever been to. ive ordered many times just due to location convenience and every. single. time. something is wrong. do i need to come apply myself to get things sorted or what? because it's so awful and disappointing to have such a lack of service and disregard for customers as well as their orders.
Never good at night. Cold food every time. They never fully fill the order but they’ll take your money until you ask for a refund. Deactivate items if you don’t have them for online ordering and I’ll gladly not order from you (bet they get in trouble with the big boss if they deactivate an item online). Seems they prioritize pre closing and getting closed over the guest experience…or maybe just being lazy. I feel foolish having given this location 4 chances to get it right when ordering online and they shorted our order EVERY. SINGLE. TIME. But they took our money. This location is severely under managed at night. Guess leadership wants kids to close and can’t be bothered to calibrate standards at night.
Awful. Didn’t get what we ordered. The food we did get was old (previously made and staged. At least a couple hours old). Fast food can be hit or miss but this was the worst Taco Bell experience in many years. I do not recommend. Too many other restaurants around this location
Sad to say I have to come on to complaint about this location, came in on my lunch break and no there were no other guest in the lobby I did my order on kiosk, shortly after 2 more customers walked in order and got the order right after as I had been there before them but that is not even close the problem here. The lobby was ridiculously dirty windows dirty even under the registers on the counter was bunch of food crumbs underneath to add on the employees couldn’t really understand what we trying to tell them not sure if there is any employee in there that speaks English but they could hardly understand what we asking them, I came in with group of people for lunch we all asked for refund cause if the lobby is dirty I can only imagine the kitchen area and for the area it is in you would think it be better kept I will NOT RECOMMEND ANYONE COME TO THIS LOCATION
Utilized Door Dash, this locations preferred delivery service. Our DD driver, Jeffrey, was great and responsive when we contacted him for the issues with our order. Our order was short by 1 burrito and 2 tacos, but a fun bonus- a super duper long hair in the fries!! We understand stuff happens, but when we called the store 5 times, no answer and goes to a busy signal. Hope this gets us a response from management. Really unacceptable service on multiple levels. Should have looked at the reviews first to realize this pitiful service is baseline for the location. Door Dash Order #b0bf0808-d8db-482b-b002-e5b1b3eb4688
The food that we recieved was absolutely disgusting. Most of our meal had barely any meat in it. We spent over $50.00 and recieved bad quailty food and portions. The resturant was also out of a lot of items. We have decided that we will not be returning to Taco Bell. My expectations are not generally high when going to Taco Bell but this disappointed me more than I was l already prepared to be disappointed.
Just a few weeks ago, the staff earlier in the day were decent. Nice and put out "quality" food, at least for Taco Bell. This time, the cashier had to have a stick up her bum. After basically tossing our bag of food out the window, she closed it and went away. We waited a while, but they wouldn't come back, forcing us to have to go in and get the drink she didn't want to give us. While my husband went and got the drink, it gave me time to check the order over more. The soft taco supremes were lacking. The meat was just a greasy mess. There was no sour cream and almost no lettuce or tomato. The regular soft taco was also missing lettuce. So in he went again to rectify their mistakes. We get mistakes happen, but it was a bit ridiculous, especially with such a flippant attitude from everyone working.
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358 Singing Oaks, Bulverde, TX 78070
Spring Branch, TX 78070
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