Church's Chicken

The chicken was good so were the biscuits. The guy at the front was super nice. This location is connected to a gas station which could make it even more convenient for some people. It could use some remodeling.

Nancy Olubori

The chicken was good so were the biscuits. The guy at the front was super nice. This location is connected to a gas station which could make it even more convenient for some people. It could use some remodeling.

I usually hive this place a higher review, bit this time I was a bit disappointed. They forgot to add the Large gravy that we ordered. My sister saw it but when we got home.she remembered the girl took it out, not sure why. We looked at our receipt and we were charged for it. Honestly, it's not the same without the gravy. We tried to call and the phone doesn't work. That's pretty sad. I hope they get better and fix their phone.

Mari So

I usually hive this place a higher review, bit this time I was a bit disappointed. They forgot to add the Large gravy that we ordered. My sister saw it but when we got home.she remembered the girl took it out, not sure why. We looked at our receipt and we were charged for it. Honestly, it's not the same without the gravy. We tried to call and the phone doesn't work. That's pretty sad. I hope they get better and fix their phone.

I am so upset because they gave me spicy. I got the 10 piece family meal just paid $23 and it is spicy.

My experience at this Church's was not great at all. When I was placing my order, the rep was duplicated one item, added an extra of another and it was two of us ordering, yet she kept asking if we were paying separate after repeating we were paying together. The experience was slightly redeemed by the senior rep who stepped on to work on our order and even then she only gave us part of our order when they called us up. We almost left and forgot to give us our cups. Once we made it home, the mashed potatoes seemed to be several days old, the fries felt bland and soggy, and the chicken strips were not flavorful at all. With the tagline "Flavor: it's our passion" - I expected more. It has been a while since I've been at a Church's and I think it'll be a long time until I give them another shot. Definitely won't be downloading their app. Wouldn't recommend.

Anna Lopez

I am so upset because they gave me spicy. I got the 10 piece family meal just paid $23 and it is spicy.

Carlos Escobar

My experience at this Church's was not great at all. When I was placing my order, the rep was duplicated one item, added an extra of another and it was two of us ordering, yet she kept asking if we were paying separate after repeating we were paying together. The experience was slightly redeemed by the senior rep who stepped on to work on our order and even then she only gave us part of our order when they called us up. We almost left and forgot to give us our cups. Once we made it home, the mashed potatoes seemed to be several days old, the fries felt bland and soggy, and the chicken strips were not flavorful at all. With the tagline "Flavor: it's our passion" - I expected more. It has been a while since I've been at a Church's and I think it'll be a long time until I give them another shot. Definitely won't be downloading their app. Wouldn't recommend.

I went in to purchase lunch for my staff. They do such a wonderful job. I consistently get compliments on their customer service. In fact, we are 4.7 out of 5 stars at my organization. So I walk in this Churchs and instantly hear the cashier being a little rude to the lady standing at the register. No smiles from anyone when they look at you, from the front counter to the back area. You can feel attitudes in the air. They act like you owe them something. Like they don't like their jobs. Like, hurry up and buy and get out my face. The person in front of me in the line was treated rudely. My experience was borderline rude. When I approached the register, He didn't greet me. He just stood there. Looking at me, quiet, waiting for me to say something, I guess. That's customer service 101. To greet your customer. I stood there as well at that point. I had to ask him if he was ready to take my order. It was like, he really didn't want to.

The chicken taste liked it was held in the warmer bin past the holding time. It was very dry!

Sly Abe

The chicken taste liked it was held in the warmer bin past the holding time. It was very dry!

R. Chris Palmer

I went in to purchase lunch for my staff. They do such a wonderful job. I consistently get compliments on their customer service. In fact, we are 4.7 out of 5 stars at my organization. So I walk in this Churchs and instantly hear the cashier being a little rude to the lady standing at the register. No smiles from anyone when they look at you, from the front counter to the back area. You can feel attitudes in the air. They act like you owe them something. Like they don't like their jobs. Like, hurry up and buy and get out my face. The person in front of me in the line was treated rudely. My experience was borderline rude. When I approached the register, He didn't greet me. He just stood there. Looking at me, quiet, waiting for me to say something, I guess. That's customer service 101. To greet your customer. I stood there as well at that point. I had to ask him if he was ready to take my order. It was like, he really didn't want to.

Let me start by saying I wish I could give zero stars. Don’t come here because the staff does not listen to customers and because William is the general manager. I came on my lunch break to get a 3pc. I asked the lady on the intercom for a leg, thigh, and breast. When I got to the window she told me that the price would be more because I added the breast. I said ok and paid. I get to work to see that my food is not right. So me being me I wanted that chicken breast! I went back to speak to someone and William is there at the front counter. I told him what happened and what I paid for. Side note they did not give me my receipt. So he pulls up the original receipt and it shows she charged me for a wing instead of a breast. How she made the mistake I don’t know. So William was like that will be a extra 72 cents. I was like I’m not paying anymore for a mistake your worker made. He took no ownership and was rude. I asked to speak to the manager and he was like it’s him and I was like oh yea of course the person that takes no accountability for his employees. Just throw the whole place away. I won’t be back and hope not to see William ever again. The absolute worst customer service I have experienced in a very long while.

Ordered Fresh Chicken and they refried the chicken and it's hard as a rock. Just left there. Fresh Chicken is suppose to be light and Crispy. Not dark and hard. Come on y'all Get it together. It's not what I'm use to.

William is unfit for the role of a manager. This guy racial profiled me just because he saw the color of my skin and heard my accent. I ordered chicken from the drive through and on getting to the window the price was different. I asked William why the price was different. He replied with a disdaining smark on his face "Here in America we do pay taxes " I have called their corporate office to file a racial profile complaint and waiting for their response.

If I could give zero stars I absolutely would ! Staff was VERY and unprofessional. I’m proud of myself for keeping my cool with how disrespectful they were!!! The girl taking orders Maaria had an attitude to take orders. I asked for white gravy upon ordering and I also wanted a barbecue sauce. Told her I didn’t mind the extra charge. She charged me for it. Once I got my food I checked for it and did not see it and I let her know. She stated they didn’t have white gravy. So WHY CHARGE ME FOR IT? I asked her did they have honey she stated yes gave me 3. I asked for 3 more since they didn’t have gravy and the “Manager” William that’s what he said his name was. Said we don’t have honey. I said Maaria said yall do. He said she already gave you 3. Mind you I paid extra for gravy I didn’t receive. Then I went to get a drink. The customer ahead stated there was no ice in the machine out loud. Then a RANDOM man that was standing in line told the man “give me your cup, I’ll go get ice. He walks to the back where they were and brings that customer ice. So we assume he was a supervisor over Maaria and “Willam”. When it was my turn to get ice the machine was still empty and Maaria got a attitude and pointed at “William the supposedly manager “saying “HE’S GETTING IT” ! I got upset and asked for manager. William stated “I’m the manager” I told him I want to speak with whoever is over him. He told me to call the number on the receipt that they didn’t give me because Maaria was throwing everyone receipt in the trash without asking if they needed it! I will never come back! And I still want to speak with whoever is over the “manager WILLIAM” ! He REFUSED to give me cooperate number. Told me to call the number on the receipt. I told him that was the store number not supervisor. I made it all the way to work and notice my order WAS wrong. I drove all the way back and the girl told me I should’ve checked the bag before I left. She also said I didn’t order what I told the manager I ordered. I told him it’s LITERALLY ON THE RECEIPT! They both started smiling in my face as if it was a joke! They also got another customer order wrong and proceeded to argue with him until another customer in line told them to just refund our money!

I will never return. I told the manager the mac n cheese did not have any noodles and only large clumps of cheese and Mush. Instead of having customer service and exchanging my side order he aggressively said no and would not exchange my side. I would vomit if I attempted to eat this mess. The rest of my food was cold. Complete waste of money. Dirty and disgusting place

The worst experience ever, customer service is not valued at this establishment. I went and ordered (2) 3 piece chickens and was told someone else picked up our food. And the order also was not what we ordered, chicken was raw as well. Go to another church’s restaurant to avoid ignorance and unprofessional service.

I won’t purchase chicken from here again! The chicken was old and then they gave me a leg of a deformed chicken! Disgusting! 🤮 I spent $20 for them trying to kill me! Don’t buy here

Anthony Thomas

Let me start by saying I wish I could give zero stars. Don’t come here because the staff does not listen to customers and because William is the general manager. I came on my lunch break to get a 3pc. I asked the lady on the intercom for a leg, thigh, and breast. When I got to the window she told me that the price would be more because I added the breast. I said ok and paid. I get to work to see that my food is not right. So me being me I wanted that chicken breast! I went back to speak to someone and William is there at the front counter. I told him what happened and what I paid for. Side note they did not give me my receipt. So he pulls up the original receipt and it shows she charged me for a wing instead of a breast. How she made the mistake I don’t know. So William was like that will be a extra 72 cents. I was like I’m not paying anymore for a mistake your worker made. He took no ownership and was rude. I asked to speak to the manager and he was like it’s him and I was like oh yea of course the person that takes no accountability for his employees. Just throw the whole place away. I won’t be back and hope not to see William ever again. The absolute worst customer service I have experienced in a very long while.

Curtis Cole

Ordered Fresh Chicken and they refried the chicken and it's hard as a rock. Just left there. Fresh Chicken is suppose to be light and Crispy. Not dark and hard. Come on y'all Get it together. It's not what I'm use to.

AG-IG Services

William is unfit for the role of a manager. This guy racial profiled me just because he saw the color of my skin and heard my accent. I ordered chicken from the drive through and on getting to the window the price was different. I asked William why the price was different. He replied with a disdaining smark on his face "Here in America we do pay taxes " I have called their corporate office to file a racial profile complaint and waiting for their response.

Keke Perkins

If I could give zero stars I absolutely would ! Staff was VERY and unprofessional. I’m proud of myself for keeping my cool with how disrespectful they were!!! The girl taking orders Maaria had an attitude to take orders. I asked for white gravy upon ordering and I also wanted a barbecue sauce. Told her I didn’t mind the extra charge. She charged me for it. Once I got my food I checked for it and did not see it and I let her know. She stated they didn’t have white gravy. So WHY CHARGE ME FOR IT? I asked her did they have honey she stated yes gave me 3. I asked for 3 more since they didn’t have gravy and the “Manager” William that’s what he said his name was. Said we don’t have honey. I said Maaria said yall do. He said she already gave you 3. Mind you I paid extra for gravy I didn’t receive. Then I went to get a drink. The customer ahead stated there was no ice in the machine out loud. Then a RANDOM man that was standing in line told the man “give me your cup, I’ll go get ice. He walks to the back where they were and brings that customer ice. So we assume he was a supervisor over Maaria and “Willam”. When it was my turn to get ice the machine was still empty and Maaria got a attitude and pointed at “William the supposedly manager “saying “HE’S GETTING IT” ! I got upset and asked for manager. William stated “I’m the manager” I told him I want to speak with whoever is over him. He told me to call the number on the receipt that they didn’t give me because Maaria was throwing everyone receipt in the trash without asking if they needed it! I will never come back! And I still want to speak with whoever is over the “manager WILLIAM” ! He REFUSED to give me cooperate number. Told me to call the number on the receipt. I told him that was the store number not supervisor. I made it all the way to work and notice my order WAS wrong. I drove all the way back and the girl told me I should’ve checked the bag before I left. She also said I didn’t order what I told the manager I ordered. I told him it’s LITERALLY ON THE RECEIPT! They both started smiling in my face as if it was a joke! They also got another customer order wrong and proceeded to argue with him until another customer in line told them to just refund our money!

tea may

I will never return. I told the manager the mac n cheese did not have any noodles and only large clumps of cheese and Mush. Instead of having customer service and exchanging my side order he aggressively said no and would not exchange my side. I would vomit if I attempted to eat this mess. The rest of my food was cold. Complete waste of money. Dirty and disgusting place

ivanna Lloyd

The worst experience ever, customer service is not valued at this establishment. I went and ordered (2) 3 piece chickens and was told someone else picked up our food. And the order also was not what we ordered, chicken was raw as well. Go to another church’s restaurant to avoid ignorance and unprofessional service.

Tamla Ricks

I won’t purchase chicken from here again! The chicken was old and then they gave me a leg of a deformed chicken! Disgusting! 🤮 I spent $20 for them trying to kill me! Don’t buy here

The employees had no clue what was on the menu—one told me they didn’t have an item, then another said they did but that I had to wait for it to be made. The lack of communication and customer service was frustrating. Definitely won’t be coming back. Update: Once I got home, I noticed some of the chicken was pink on the inside. Terrible location. It’s very upsetting especially because I do not eat fast food often for many reasons and this is another reminder why.

I come here often as i live close by and there’s a gas station attached which is convenient and let me just say this churches establishment is just sad. They never have spicy chicken available, quite literally never. Rude workers and overall disgrace to the churches name

Ann N

The employees had no clue what was on the menu—one told me they didn’t have an item, then another said they did but that I had to wait for it to be made. The lack of communication and customer service was frustrating. Definitely won’t be coming back. Update: Once I got home, I noticed some of the chicken was pink on the inside. Terrible location. It’s very upsetting especially because I do not eat fast food often for many reasons and this is another reminder why.

Summer Edwards

I’m not sure if the cashier was ready to go since we arrived @7:15 & they closed @8pm but he had the worst attitude. Informed us they were out of biscuits & Mac & cheese without offering any substitution, which we then asked & he stated they can substitute them for another small side when the family meal we were ordering comes with 2 sides &6 biscuits. Anywho, I decided to go to another location up the street because I hardly ever eat churches & had a craving for them today. I definitely see why all of the restaurants are getting shut down, service & quality of food is shitty. I’m sure this store won’t last too much longer