McDonald's
Burger · Stafford
About McDonald's
En McDonald's Stafford, te damos la bienvenida a un espacio donde disfrutar de los clásicos de siempre. Desde nuestras icónicas hamburguesas hasta nuestras crujientes patatas fritas, te ofrecemos una experiencia rápida y sabrosa que te hará sentir como en casa. ¡Ven a visitarnos y comparte buenos mo...
En McDonald's Stafford, te damos la bienvenida a un espacio donde disfrutar de los clásicos de siempre. Desde nuestras icónicas hamburguesas hasta nuestras crujientes patatas fritas, te ofrecemos una experiencia rápida y sabrosa que te hará sentir como en casa. ¡Ven a visitarnos y comparte buenos momentos con nosotros!
What Customers Say About McDonald's
McDonald's in Stafford receives mixed reviews. Some customers praise the positive and kind employees, especially Juana, and the clean environment. However, many report issues with order accuracy, slow service, missing items, and poor customer service, with some mentioning manager Claudia.
Popular Dishes
Best For
Tip: Be sure to check your order carefully before leaving, especially for online and curbside pickup orders, as accuracy is a recurring issue.
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What to see nearby
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Explore the area around McDonald's
McDonald's is located in Stafford, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- Big Cottonwood Barrier Free Park (A 574m) — park in Salt Lake County, Utah, United States of America
- Big Cottonwood Regional Park (A 846m) — park in Salt Lake County, Utah, United States of America
- Detention Basin Park (A 941m) — park in Salt Lake County, Utah, United States of America
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Frequently asked questions about McDonald's
McDonald's Stafford Reviews
Whenever we go here, the employees are always so positive and kind! We go out of our way to come to this location just for the sweeties working!
I wonder if this place is under new management. I've been here before many times and it's just a McDonald's. You know run-of-the-mill McDonald's service, however this time was different. The store was very clean and the service was excellent. Didn't have to wait long for my food and when I got it it was fresh. When I was leaving I couldn't believe it, an employee who was going out to deliver food stopped and waited for me to hold the door. This is not your typical McDonald's behavior so good on you guys.
It really makes a difference when you have a positive experience early in the morning. Juana created a positive experience for me and I give my thanks. My order was out fast and was really good as well. I didn't feel like I was being rushed through the drive thru and it was still a quick visit where I had great customer service and my order was accurate. I will always share my thanks and give a good review when I can. I have had too many bad experiences at other stores so I feel it is good to use whatever opportunity I can to leave a good review. Keep it up. Thanks again Juana.
Food aa expected consistently good. Busy place, sometimes slow in the kitchen. But generally efficient
In the afternoon, I ordered a smoothie, they sent us to the waiting stall and we sat there for nearly 20 minutes! We saw a load of other customers come and go after us too. I finally went inside and they had basically forgotten about the order, tho had it ready. What bugged me is they didn't seem to really care and were surprised why I was annoyed. When I went back to this same location later that day just to get a simple ice cream, there was a different crew, they were way more cheerful and quick. Sometimes McDs is a hit or miss.
It was the worst service ever because of manager Claudia. She refused to help with the points and would not accept them in exchange for my order so free. I was kmj
We are regulars to this location. They don't have the drink machines available for self service customer refills. Apparently for our convenience ? Then there isnt anyone manning the front counters to grab your cup to refill it either. Probably for our convenience again. That's what McDonald's states anyway. The food came out hot and correct. Although we had to guess which order was ours since the kiosks never have paper to print out our order numbers. McDonald's has really lost sight of who their customer is and what they want. No thank you, we'll go elsewhere where things are convenient for us, NOT THEM.
Avoid this McDonald’s at all costs. The customer service is non-existent, and the staff carries the worst energy I’ve ever encountered—everyone has a massive attitude. Every time I use my app here, the personnel somehow steals my rewards points; they vanish from my account without being applied to my order. When we dined in, the manager was intentionally spiteful. She looked us dead in the eye, placed our food on a completely different table across the room, said, "Here you go," and just walked off. To make matters worse, they are price gouging. The menu clearly lists the Big Breakfast with Hotcakes for $6.00, yet they charged me $10.19. On top of the overcharging, there is always a problem with the order, and the facility is filthy. They clearly do not clean, and the food has upset our stomachs multiple times. Save your money and your health—go literally anywhere else.
The food is so unhealthy here and at all McDonald’s but they were also not ready with the delivery order when I arrived.
Worst burger ever. A couple of onion tidbits with a dry burger. If you have to go to a McDonalds go to another one. Definitely not here!
I have ordered the big breakfast with steak 6 times now via online order and curbside pickup through the app, and yall have messed up that order 6 times now. Yall keep giving me sausage instead of steak, which I pay more for. Why? Do you just not care? It seems more personal at this point, like you see its my order coming through and diligently ensure that my order is incorrect. Its beyond ridiculous. 6 times in a row yall have messed it up. Any accountability at all? Any? Any pride in your work? Any at all?
Whether through drive through late tonight, employees where yelling and fighting, could hear them over the microphone, and then they proceeded to get the order completely wrong and interrupt us when we tried to tell them our correct order saying, ya ya we know your order... the crew tonight needs to go if im bein honest, terrible experience
10/17/2025 Approximately 5:45am to 6:13am I had to make 2 trips to this McDonald’s, when I got back home from the first trip I noticed a sandwich was wrong. I ordered a McGriddle and I got an English muffin, so I go back polite, respectfully and tell the lady on the drive-thru speaker, “hi, I was just here but I got this instead of that” she says to pull through. The manager comes to the window, I tell her the scenario, she smiles at me with a condescending smile and tells me she needs to replace the sandwich that went out for me to get the correct sandwich. I proceeded to tell her, that never happens, food that goes out never returns. She says when you leave you need to check your bag… pull forward. I pull forward and get out my car and watch my food being made, and a worker is preparing buns, bacon, and cheese with her barehands and she used the tongs for the eggs. When I tell the manager she walks away. Tells the lady in Spanish to put gloves on. Comes back to argue more. I tell her calm not like the McRib lady, I didn’t come to make your day hard, I know I probably frustrated you when my phone wasn’t unlocking my card but I didn’t try to waste your time or be a pain.
I’ve been trying to call to file a complaint about a missing order for over a week now, but no one has answered. I only received one message, and despite my repeated calls since then, I still haven’t been able to reach anyone.
Food is what you expect at McDonalds. They got our orders wrong but when you come in at lunch on a weekend, I can be understanding of mistakes. What is absolutely ridiculous is the fact that we had a soda spill in the play place. So we went to the front to talk about the spill to get it cleaned up. It was a very large spill and there were kids running around. This is a very clear safety risk. What is their solution? To give us, the customer, a mop and have us clean up the mess. We even had to go back and get the safety cones! Absolutely not acceptable. Yes, we caused the mess. However, I wonder what McDonald's HQ would feel about a branch making customers perform janitorial duties? Ridiculous.
Waited until after I paid to let me know they had no golden sauce. I wouldnt have gotten their awful chicken stripe If I knew they had no sauce.
Had do edit my 5 star review. This is not an exaggeration.. They have LITERALLY messed up our order 5 out of the last 6 times we’ve gone. Hard to fathom, I know. But it’s a real thing. Now we’re at like 7/10. I don’t know how it’s so hard to not put cheese on a hamburger when it clearly says “no American cheese” on the burger wrapper itself. Mind boggling.
Super dirty, no body cares about picking up the trash and wiping up the tables. the girl at the register is on her phone everytime. kids room have no light working, no heater working. it was super cold when we got there. we came here just for kids so they could play. french fries came too salty, it was impossible to eat. at least they change it. Im in shock from this place
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About McDonald's
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1879 4800 S, Salt Lake City, UT 84117
Stafford, TX 84117
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park in Salt Lake County, Utah, United States of America
park in Salt Lake County, Utah, United States of America
park in Salt Lake County, Utah, United States of America
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