Dunkin'
Donut, coffee shop · Suffern
About Dunkin'
En Dunkin' de Suffern, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para empezar tu día con alegría. Desde nuestros emblemáticos desayunos hasta nuestra amplia variedad de cafés, encontrarás el acompañamiento perfecto para cada momento. ¡Te esperamos para compartir conti...
En Dunkin' de Suffern, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para empezar tu día con alegría. Desde nuestros emblemáticos desayunos hasta nuestra amplia variedad de cafés, encontrarás el acompañamiento perfecto para cada momento. ¡Te esperamos para compartir contigo una experiencia deliciosa y acogedora!
What Customers Say About Dunkin'
This Dunkin' has mixed reviews. Many appreciate the kosher options and updated atmosphere. However, slow service, order inaccuracies, and cleanliness issues are recurring complaints. Some customers have had negative experiences with specific staff members.
Popular Dishes
Best For
Tip: Morning orders are more likely to be accurate. Be aware that this location is fully kosher, so bacon and sausage are not available.
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Frequently asked questions about Dunkin'
Dunkin' Suffern Reviews
Amazing quality. Conveniently located next to Burger king if you want a treat after you eat.
They don't clean tables. It was filthy when I was there. Spanish speaking. Didn't know what half&half was. They gave me a half calf coffee instead. I'm sure they are hard workers but do not have full command of the English language.
Always appreciate the kosher DD's. Unlike most others, this one always seems to have our fave multigrain bagels for the cheese, egg or tuna sandwiches. They are the best deal in town. Also nice to have the BR ice cream right there.
Food is shrinking and prices are going up up. The staff are courteous but sometimes incompetent and forget things or mess up the order/price.
I always get my orders in the morning because the morning is most like like to be nice and get my orders pretty good, I regularly order iced coffee with caramel or caramel lattes, I ordered a caramel latte with extra caramel in the afternoon a few days ago and it did not taste good at all, plus the lady took over 10 minutes while the other one was on the phone. I like this place a lot and if you ask me if it is a good place to go for breakfast I would say yes but I don’t recommend this store for afternoons.
I don’t believe I have ever had slower service. Ever. :) Two people in front of me. Have been waiting for cup of coffee up to 10 mins. Definitely not a fast food.
I order avocado toast, hash brown and kiwi watermelon refresher and jelly donut. The guy who took my order was nice and repeated everything back. Less than 3 minutes while I waited for my order a woman comes around the counter and ask me what I was waiting for. Only to see smoke and smell burned toast as she headed to the back. They had one task and cannot even make toast. They had the nerve to still serve their failure to me instead of being accountable for their actions. It was not right and I trashed it. They ruined my Dunkin experience. Communicate with the customer ig there is a mistake, not add avocado spread to burned toast and act like it did not happen.
The food takes forever to come most of the time something is wrong the place is always dirty the workers are rude and slow and they’re always out of everything worst Dunkin ive been to
Didn’t have anything that we wanted, and gave a very small bread for our avocado toast
All kosher. At a dunkin donuts.
Worst Dunkin ever. It’s completely KOSHER so if u want a bacon egg & cheese, u can’t get it lol. No meat and no cheese. Ridiculous for a DUNKIN to be kosher. SMH. Horrible. I stopped going here years ago.
Longest wait at any Dunkin Donuts. The employees seem to be working at an ok pace but there is zero organization and order-flow is mismanaged. I was third in line inside the store and counted 15 drive through cars get served. People were getting part of their orders filled and waiting more than 10 minutes for the rest. Worst experience at any D&D I’ve ever seen. Will never come back here.
8/20/25: I checked Dunkin's website prior to coming, and found that the hour this branch was closing was 10 pm. Per google, the hours were confirmed by Dunkin 3 weeks ago. I arrived at 8:56 and the store was closed. This is not the first time this has happened at this particular branch, and it is frustrating to the point of discouraging me from making the drive there, because I never know if they will actually be open at any given time. The service is really below average, which is to be expected; this is Dunkin, not Starbucks. But I should hope that at least the staff would be present during their stated work hours. Dunkin, I would appreciate a response to this review, as I am unsure of how else to reach you to provide feedback that will be acknowledged.
08/07/25 I don’t usually ever go on a Thursday knowing how rude the two staff are & I ain’t trying to be racist but they are two African lady’s I asked for a ice matcha latte a little bit of ice & honestly it’s incredible to see how little I got , wished I can show a picture but sadly I can’t . Anyways bad service & I ain’t the type of person to leave reviews but sadly $6 to waste once again , hope they can one day find better staff & nicer workers :)
A kosher Dunkin donuts which serves no sausage or bacon, absolutely ridiculous and a waste of time, go to any other Dunkin donuts if you can
Garbage customer service. Ever since they changed the staffing here, no respect, they don't appreciate their customers. The place is dirty and unorganized. Go somewhere else if you can. They'll just give you something you didn't order, then shuffle you along. Better yet, save your money; you can't do worse with frozen grocery bagels.
Most workers are nice here except for one worker named Erica. For some reason she always makes the refreshers super tasteless and when you ask for more strawberry of flavoring in the drink she will give you attitude and not put anymore. I don’t know why she still works there if she doesn’t know how to be nice and makes the same mistakes every time. The picture below is how the refresher should look. I’m posting this so you can see it Erica.
6 straight times. They haven’t had the donuts I’ve ordered on mobile. I know you can put “unavailable “ on the app when you don’t have something. They choose not to do that so they can still get your money. Majority of the staff is rude when you get there to pick up your not available items.
Bad service, took 30 minutes - a half hour - to get a donut and avocado toast. And guess what? After waiting for half an hour, I got empty bread instead! Very, very slow. Stay away from this place. And I'm not sure what's up with the employees - they all sound so angry. Just try to make them smile; you will never succeed. They will treat you like a piece of...
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About Dunkin'
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Suffern, NY 10901
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Suffern, NY 10901
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