Wendy's
Burger · Sun City
About Wendy's
En Wendy's Sun City, te damos la bienvenida a un espacio donde la calidad y el sabor rápido se unen. Disfruta de nuestras hamburguesas recién hechas, acompañadas de guarniciones clásicas como nuestro chili y patatas asadas, perfectas para cualquier antojo. Acércate y descubre por qué somos el lugar...
En Wendy's Sun City, te damos la bienvenida a un espacio donde la calidad y el sabor rápido se unen. Disfruta de nuestras hamburguesas recién hechas, acompañadas de guarniciones clásicas como nuestro chili y patatas asadas, perfectas para cualquier antojo. Acércate y descubre por qué somos el lugar ideal para una comida deliciosa y sin complicaciones.
What Customers Say About Wendy's
Experiences at this Wendy's are mixed. Some customers rave about fast service and great food, especially burgers and nuggets. However, many report issues with rude staff, incorrect orders, raw food, and unsanitary conditions. Frosty machine status is also a common question.
Popular Dishes
Best For
Tip: Double-check your order before leaving, especially if ordering through the drive-thru or using the app. Be aware that the Frosty machine may not always be working.
Features
What to see nearby
Data from Wikidata
Explore the area around Wendy's
Wendy's is located in Sun City, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Historical Heritage
- John Hancock Building (A 301m) — historic building in New Orleans, Louisiana, United States Lugar inscrito en el Registro Nacional de Lugares Históricos
- Confederate Memorial Hall (A 465m) — war museum in New Orleans, Louisiana Lugar inscrito en el Registro Nacional de Lugares Históricos
- Old Handelman Building (A 628m) — historic building in New Orleans, Louisiana, United States Lugar inscrito en el Registro Nacional de Lugares Históricos
- Leeds Iron Foundry (A 733m) — historic building in New Orleans, Louisiana, United States Lugar inscrito en el Registro Nacional de Lugares Históricos
- Union Bethel A.M.E. Church (A 825m) — church building in Louisiana, United States of America Lugar inscrito en el Registro Nacional de Lugares Históricos
- iglesia de San Patricio (A 846m) — church building in Louisiana, United States of America Hito histórico nacional
Parks & Gardens
- Margaret Statue (A 290m) — park in Orleans Parish, Louisiana, United States of America
- Coliseum Square (A 468m) — park in Orleans Parish, Louisiana, United States of America
Other Points of Interest
- Lee Monument (A 397m) — park in the United States of America
- The Eiffel Tower of New Orleans (A 778m) — former restaurant in Eiffel Tower removed to New Orleans
Data from Wikidata
Frequently asked questions about Wendy's
Wendy's Sun City Reviews
This is without doubt my favorite Wendy's franchise in the city. I've come to expect a certain level of imperfection in fast food -- cold fries, wrong drink, missing straw, the like. In my patronage of this particular franchise, I have never had anything but a wonderful experience. I mean, even down to the exact right number of ketchup packets in the bag going through the drivethru WITHOUT ASKING. Seeing some of the other reviews of this location, I simply cannot fathom those events taking place here. Even the drive thru staff are CONSISTENTLY friendly! It's truly remarkable and I cannot give enough kudos. So, really, thank you St. Charles Wendy's. You're doing a great job.
No one was in line which felt like a deterrent, but we were surprised with how awesome our order was hats off to the crew
First time over from the UK and had my first ever Wendy's here, absolutely amazing burger! one of the best things I'd eaten over there during my trip. Its made a great impression on Wendy's in my opinion, even the staff were great. Got some free fries 🍟 for giving one of them a beer (true story) 😂 THANKS WENDYS!!!
This morning, we started with breakfast at Wendy’s. Our hotel at Maison Saint Charles provided coffee at the lobby. So Tom went to Wendy’s next door just for the biscuits. At Wendy’s, unlike Popeye’s , there weren’t any posters that indicated what were the deals that were on. So Tom just ordered what would be a nice breakfast sandwich – the sausage, egg and cheese biscuit. At $3.59 per biscuit, it would be comparable to a sandwich at McDonald’s in Singapore. However, after Tom ordered, the lady mentioned that it was on offer at $1. $1 for a sausage, egg and cheese biscuit! 😱 Tom then ordered 2 for a grand total of $2.22 inclusive of taxes. Also, the biscuit turned out to be better than the one we had at Charleston and we paid 2 for #$3 then. Later, we found out that the $1 biscuit deal is only for a limited time only for breakfasts till 1030am... For the full review and details of our 5 months Round The World (RTW) travels, visit 2bearbear today!
Please make sure you really check your burger. Asked and paid for three different types of burgers ( #1 meal, #2 meal and the new cheesy bacon cheese burger) got to the hotel room and found out we got 3 identical burgers. Meat, cheese and bacon.
This particular Wendy's is the untidiest and unappealing that I have ever visited. When I walked in you smelled a bad food odor as though some sauce was old. The lobby was dirty with sticky and wet floors via the soda maching-a bit of dampness is to be expected, but not to this degree. Some of the seating had its leather slashed and definitely needs to be replaced. I simply ordered a 4-piece nugget. While the service was fine with a polite and engaged cashier, I likely will not visit this location again for a long time in an effort to give the property an opportunity to make changes.
Experience statement: The nuggets were good and fresh. Simple misunderstands come and go, but don’t then trivialize the situation and act sarcastic/dismissive. Their payment systems (gift card and mobile app) were not working and I was trying to understand why not. From their expression, I made it clear that it wasn’t a manner of if I had funds, more why they were not working. Given this was my second time trying this, and it worked via online ordering. Regarding my experience, customers don’t see or interact with the restaurant’s ordering system. Just showing me a screen does not help, as I don’t know the tricks of the trade. Gift card statement: Regardless, their online statement about the physical gift card being usable after the balance is registered on your app is wrong. The idea was to use the app, which generates a code every 5 minutes. On the system, it showed up as a different credit amount coded as an online order and looking. If can’t use my existing money, why would I add more if I can’t use all my money (it requires me to add more to my balance, in increments of $10). Cashed out some reward points and called it.
How is it to figure out if the Frosty machine is working? Does it take multiple people? Fair warning if you try to order anything that hasn't been on the menu since the 90s. The staff will struggle to get your order right. Don't trust them if they say pull forward without your order on the screen. It will be wrong every time. Don't expect to get a receipt for the store number either. Always an excuse to not provide it. edit: Store number is #3125 from a receipt printed inside. Drive thru still has issues printing.
My entire order was WRONG! Wrong salad, instead of a baked potato, I got cold soggy fries and no drink! A person could be allergic to pecans and y’all just out here serving wrong salads! SHAME EDIT: it’s now the next year, I ordered 2 kids meals for delivery and received one. I guess one of my children can’t eat huh??? NEVER AGAIN WENDYS
I arrived to New Orleans on 2/12/26 and decided to stop at Wendy's since we just got into town. Instead of using the drive thru to avoid the order we went inside. Not busy and didn't wait long but after getting my order I left with it and make the mistake of not checking the order. After getting to my hotel, my chilli was missing and the two cheese burgers were flat and greasy. The lettuce was very wilted and the fried were cold. It was only a 2 minute drive to my room from Wendy's which shows this was a cold order.
I payed for a biggie bag and and exra nugget and they messed up my order didnt give me a receipt and had an attitude in return…. I’m utterly disappointed as someone who works in the food industry do better for real!!!
Horrible service and insanely rude staff. Gave my burger back twice and still they got it wrong. The manager was so ugly and when I said that’s fine I just want my money back. They didn’t know how to refund a card so they gave it to me in cash but spoke no words and just handed me the money and shoooed me away with their hand. Just horrible. I mean you get paid to provide a service and if it’s wrong that’s ok I gave the opportunity for them to fix twice then she didn’t want to fix it and said we have no tomatoes. All with a bothered demeanor… like I did something. Customer service was horrid and if I could give a zero I would. So disappointed.
I am not going to add any stars for a reason. I went in on Thursday evening and Jan 1. The crew was nice, food was fast and hot. I went in Friday morning and the front lady was rude, pushy, I wanted to get a chicken biscuit for my wife...I told them I did not want the honey biscuit. I got the burrito combo and my wife got chicken biscuit combo. Taters were cold. Biscuit had honey on it. So do not advise going to this location in the mornings until management change.
8:19 on December 11,2025 young black female wearing glasses at window has bad attitude especially when. I reminded her I asked for no ice in my drink she snatched it out my hand poured half out and repoured just a Lil more back in was wild. Maybe she needs a break
Never got our order taken it’s 1130 am no one in line. Never come here for good or fast service
This is the worst fast food I have ever had. I placed an order in advance but still had to wait for the chicken nuggets to be done cooking. When I got my order it was mostly old stale uggets with a few fresh ones. I also got a black hair in my nuggets. The fries were also stale.
HORRIBLE service. Avoid this Wendy’s at all costs. If you don’t believe me read the rest of the reviews. I went by there today because I had a promo code for a free 4pc nuggets. I ordered the signature Wendy’s dipping sauce to go with it and added on a dbl stack and a cup of chilli w/ sour cream. The lady hands me the bag and I always check before driving off for this exact reason. The dipping sauce I ordered wasn’t in the bag, neither was the sour cream and crackers and hot sauce for the chilli, nor a spoon to eat it with, or napkins. So the lady came back to the window with a look on her face of “why are you still here”. I asked if I could please have the dipping sauce and other items. She said “it’s in the bag”. I said , it’s not in the bag and you’re more than welcome to check if you’d like. She then stated she needed to tend to the other customers that she didn’t have time to check the bag. She handed me the missing items except for the dipping sauce. Walked away from the window. Comes back and I’m still sitting there. I said can I have my dipping sauce please. She then tried to tell me it’s 50c. Then the manager comes up behind her telling me what I ordered and I said yes mam and it’s not in the bag. the manager finally hands me the sauce and I drive away. I mean the basic job of drive thru employees is putting the condiments utensils and napkins in the bag and then you have to go back and forth with them just to get it. It’s absolutely ridiculous and their rude attitudes for no reason whatsoever. Not to mention the food was old and cold when I got it.
My experience this morning on 10/26/2025 around 6:00am was terrible. First of all the drive menu was still set on lunch instead of breakfast during breakfast hours. The young taking my order said in condescending tone to "read the menu to see what kind of breakfast combos we have" after I informed her of the scene being set on lunch. I placed a breakfast combos order for a vanilla cold brew with cold foam with a "honey butter" chicken biscuit and seasoned potato wedges. Instead of a vanilla cold brew, I received a vanilla iced latte with spoiled milk. The coffee tasted as if the coffee machine has not been clean since last year. The honey butter biscuit lacked the honey butter and to make matters worse the chicken patty was soggy. The potato wedges were like warm and stale. I couldn't even stand to look at it long enough to take a picture of it.
We ordered Baconator double combo, another small fry and frosty. There was one person inside ordering ahead of us. It took way too long for them to fill the order in front of us. They kept getting it wrong and forgot several items. They were so confused on what they had given the lady. Most of it they hadn't cooked or given to her. We watched the young lady filling the orders of fries. She didn't have a glove on her left hand. When she put the fries into the box some fell across her fingers. She said out loud "that's hot" as she shook her hand. Where are the gloves?!!! She had one on her right hand. Several employees were trying to figure out who's order was what. When our order was given to us after a long wait our food was cold. The bun on the Baconator was rock hard. They replaced it and the fries but that shouldn't have happened. I can honestly say I won't be returning to this location.
Generally, the staff is friendly. But the manager working the drive thru window (older black lady with honey blonde braids) working on 7/9/2025 at 12:30 pm was rude. Apparently, I was not parked close enough to her liking to reach my drink, although they were able to get my card and hand me the food. The manager proceeded to tell me that I have them stretching out their backs and it is not a good thing. She proceeded to slam the window in my face. First of all, no one is making her bad shaped self work a blue collar job. She needs to be more mindful of how she handles customers. Because her ugly personality is unbecoming.
The employee in the drive thru gave us our food and when asked if that was all he turned and walked away instead of answering. The nuggets were burnt, fries were cold and then to top it off my daughter found a fly cooked into her burger. Unless you want horrible service and bugs cooked into your food I would not recommend it. My family was in town for vacation and running late for a tour or would have turned around and taken it back to the store then. We are contacting the corporate office.
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About Wendy's
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1301 St Charles Ave, New Orleans, LA 70130
Sun City, CA 70130
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park in Orleans Parish, Louisiana, United States of America
historic building in New Orleans, Louisiana, United States
park in the United States of America
war museum in New Orleans, Louisiana
park in Orleans Parish, Louisiana, United States of America
historic building in New Orleans, Louisiana, United States
historic building in New Orleans, Louisiana, United States
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