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Istanbul
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Istanbul
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Istanbul

Kebab · Tradate

3.8 · 188 reviews Google
restaurants.subway.com

About Istanbul

Istanbul, located in Tradate, offers a casual dining experience with a focus on build-your-own sandwiches and salads, including health-conscious options. We provide the convenience of curbside pickup, delivery, takeout, and dine-in. Join us for lunch or dinner any day of the week. We are committed t...

Istanbul, located in Tradate, offers a casual dining experience with a focus on build-your-own sandwiches and salads, including health-conscious options. We provide the convenience of curbside pickup, delivery, takeout, and dine-in. Join us for lunch or dinner any day of the week. We are committed to accessibility, offering a wheelchair accessible entrance, parking lot, restroom, and seating. We are open Monday through Saturday from 10AM to 9:30PM, and Sunday from 10AM to 8PM. Our customers have rated us 3.8 out of 5 stars based on 188 reviews. We welcome solo diners!

What Customers Say About Istanbul

Istanbul Subway receives mixed reviews. Many customers praise the friendly and efficient service, especially highlighting specific employees. However, complaints include incorrect orders, slow service, rude staff, and issues with online orders and advertised promotions.

Popular Dishes

footlong subs subs (6) turkey clubs Veggie Patties steak

Best For

Quick Bite Casual

Tip: Some customers have experienced issues with online orders and promotions, so it may be best to order in person to ensure accuracy.

Features

🅿️ Parking 🚗 Delivery Accessible 🌅 Breakfast 🍽️ Lunch 🌙 Dinner 🥗 Vegetarian
🎯 Casual 🤫 Quiet

What to see nearby

Payne Park
A 410m

Payne Park

parque

View details

Data from Wikidata

Frequently asked questions about Istanbul

Istanbul is located at 966 Payne Ave, North Tonawanda, NY 14120, Tradate.
Istanbul offers kebab cuisine.
Istanbul has regular opening hours. Check their profile for updated schedules.
Istanbul offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Istanbul based on customer reviews are: footlong subs, subs, turkey clubs, Veggie Patties, steak.
Istanbul is ideal for quick bites, casual dining.
Istanbul Subway receives mixed reviews. Many customers praise the friendly and efficient service, especially highlighting specific employees. However, complaints include incorrect orders, slow service, rude staff, and issues with online orders and advertised promotions.
Some customers have experienced issues with online orders and promotions, so it may be best to order in person to ensure accuracy.
188
Reviews

Istanbul Tradate Reviews

3.8
188
5★
45%
4★
23%
3★
12%
2★
7%
1★
12%
Reviews (40)
J
Joseph Maziarz (Papajoe)

The Subway I went to is in N.T .It has been recently remodeled. The restaurant is clean,bright and service is fast. The 2 young ladys that were working were both cheerful,polite and a joy to deal with. Check it out.

D
Danny Phoenix

This is one of my favorite Subways to go to. For some reason they are one of the only Subways that keeps Veggie Patties in stock, which makes it my gfs go to place! Service is nice, and they are fast!

T
Terri Geck

I haven't been in a subway in a while. We had a coupon for 2 footlong subs. But then I found out that if we would have ordered online, we could have gotten them B1 - G1. The app was too difficult to order it on. Ugh

M
Megan H

Had a great experience this evening. Both of the ladies working were very friendly and patient with our big order. We had our younger kids who were getting a little rambunctious and they gave them each a bag to carry their food. Thanks for making our late night dinner a great experience!

b
bella mama

Got my order (4 subs, drink and cookies) really quickly.. was quiet and clean. The employees that were there were very friendly, funny and fast. I'd go back for all of those reasons

s
sue phi

It's been over a year since I've been here. Was pleased to be waited on by the sweet young man who speaks loud enough to be understood. When it came to asking what kind of roll I wanted, it's soon dawned on me why I hadn't been there in over a year. Last year the rolls would end up being rock hard while I was eating the sub. Plus they stopped having my favorite sub, which was sausage. Got a meatball sub this time. that is one sub I can count on. Went for what's called a meal deal I think. You get a full sub and a drink and either chips or two cookies. I chose the chips since I haven't had them in months. The place was really clean. This young man was working by himself a little before 2:00 p.m. by the time I checked out there was another employee present who cashed me out. Parking is a little tricky over there. Street parking is available out front. To the side,you could end up parking on the sidewalk. Parking lot: it's just weird. This is a clean Subway shop.

M
Michalene Harbridge

Was just taken care of by the nicest mother-daughter duo. It’s been a while since I’ve received such excellent customer service that I felt it merited recognition. They seem like great people and employees.

Terri Geck
Terri Geck

I haven't been in a subway in a while. We had a coupon for 2 footlong subs. But then I found out that if we would have ordered online, we could have gotten them B1 - G1. The app was too difficult to order it on. Ugh

Megan H
Megan H

Had a great experience this evening. Both of the ladies working were very friendly and patient with our big order. We had our younger kids who were getting a little rambunctious and they gave them each a bag to carry their food. Thanks for making our late night dinner a great experience!

Michalene Harbridge
Michalene Harbridge

Was just taken care of by the nicest mother-daughter duo. It’s been a while since I’ve received such excellent customer service that I felt it merited recognition. They seem like great people and employees.

bella mama
bella mama

Got my order (4 subs, drink and cookies) really quickly.. was quiet and clean. The employees that were there were very friendly, funny and fast. I'd go back for all of those reasons

sue phi
sue phi

It's been over a year since I've been here. Was pleased to be waited on by the sweet young man who speaks loud enough to be understood. When it came to asking what kind of roll I wanted, it's soon dawned on me why I hadn't been there in over a year. Last year the rolls would end up being rock hard while I was eating the sub. Plus they stopped having my favorite sub, which was sausage. Got a meatball sub this time. that is one sub I can count on. Went for what's called a meal deal I think. You get a full sub and a drink and either chips or two cookies. I chose the chips since I haven't had them in months. The place was really clean. This young man was working by himself a little before 2:00 p.m. by the time I checked out there was another employee present who cashed me out. Parking is a little tricky over there. Street parking is available out front. To the side,you could end up parking on the sidewalk. Parking lot: it's just weird. This is a clean Subway shop.

Danny Phoenix
Danny Phoenix

This is one of my favorite Subways to go to. For some reason they are one of the only Subways that keeps Veggie Patties in stock, which makes it my gfs go to place! Service is nice, and they are fast!

Joseph Maziarz (Papajoe)
Joseph Maziarz (Papajoe)

The Subway I went to is in N.T .It has been recently remodeled. The restaurant is clean,bright and service is fast. The 2 young ladys that were working were both cheerful,polite and a joy to deal with. Check it out.

J
J S

The subs were very good and the worker was extremely nice and polite! (VERY important to me) But unfortunately, My "issue" is/was more towards Subway in general. For 2 subs, it costed me almost $30!! Nothing fancy or anything haha, just turkey clubs, but Geeze Subway!! If I'm gonna pay that, I'd rather go to a pizzeria and order!! Long way from the "$5 footlong"...but want to put again, the store was nice and clean, and the worker was Great! 😊

J S
J S

The subs were very good and the worker was extremely nice and polite! (VERY important to me) But unfortunately, My "issue" is/was more towards Subway in general. For 2 subs, it costed me almost $30!! Nothing fancy or anything haha, just turkey clubs, but Geeze Subway!! If I'm gonna pay that, I'd rather go to a pizzeria and order!! Long way from the "$5 footlong"...but want to put again, the store was nice and clean, and the worker was Great! 😊

C
Christopher Nuhfer

Went to subway for lunch with my son around 11AM today and the workers were very inconsiderate. Had to wait until one employee finished preparing bread with another employee there somewhere. We decided to eat in the restaurant, which was a mistake. Employees had a very vulgar conversation with us and other customers in the store. Employee's name was Eric and couldn't get the female's name since she was wearing her nametag on the back of her hat. Probably so people can't report her by name.

E
Ellie

I'm frustrated. I ordered a sub from this location on door dash specifically because I had good luck with them in the past, but this time my dasher sent me an apologetic message that his request for a side cup of the Baja sauce was loudly shot down by an overwhelmed but rude teenager who was working. The sauce is the only reason I order from subway.

M
Monica Mazurkiewicz

This location is never open at 10, which is when they are supposed to be open according to their hours of operation sign.

Monica Mazurkiewicz
Monica Mazurkiewicz

This location is never open at 10, which is when they are supposed to be open according to their hours of operation sign.

Ellie
Ellie

I'm frustrated. I ordered a sub from this location on door dash specifically because I had good luck with them in the past, but this time my dasher sent me an apologetic message that his request for a side cup of the Baja sauce was loudly shot down by an overwhelmed but rude teenager who was working. The sauce is the only reason I order from subway.

S
SIR “Sue & Matthew” Wawr

I didn't think I would ever get a bad sub from Subway! Instead of steak I was given chicken & the rolls were very stale! I couldn't even bite into the end of the rolls on my half subs. And they aren't answering their phone either. Go to the Young Street one, at least they answer the phone when you call!

S
Sarah Morath-lent

The workers they have now are terrible! They attitudes are like we are bothering them. Makes me not wanna go they're any more. Used to be good there. They used to always welcome every customer, now ya barely get a hello. Smh

A
Abigail Elliot

The manager there was mouthing me off on the phone and was very rude. I wanted to know if I could use a coupon for three foot long subs for 17.99 I asked if I could order in store they said online only very nice about it when I asked, then the nice heavyset lady working (which was probably manager) was very rude and my friend over heard her say I’m a cheapskate for not wanting to pay full price, I’m sorry that I want to pay $20 for three subs instead of $45, maybe you should let corporate know they should not send coupons to peoples houses, if that is going to be a problem.

L
Lesley Weidel

Ordered 2 subs took half an hour for girl to make them, they need staff that can work faster there were 4 men behind me felt terrible for them. My order wasn't that hard ,never again.

B
BF IYT

Prepaid, pre-tipped. Lady gave attitude when I walked in to pickup. It was a big to do just to get my food. I would have left had i not already paid for it. Just waited for my food and was so thrilled to leave. Tense place to be in. Never again. Waste of money. Unnecessary hassle. Don't recommend.

A
Allison Herrmann

This subway honestly sucks. I’ve only been to this exact Subway maybe 4 times. I prefer the one off of Webster St. The blonde guy that works behind the counter needs to learn how to make subs. He decides to charge me double cheese because he broke cheese up in chunks but the other subs he laid the cheese out. I ask for more cheese because it’s tiny pieces. I should have walked out after him seeing him make it that way and go to the other one.

B
Brieana J

Older lady with a neck tattoo of a feather was extremely slow.. actually painfully slow for a 6inch sub with three toppings. She made one sand which for a to go order (who wasn’t even there yet to pick up) with another worker as I’m standing there waiting for her to make my sand which. Also my sand which is literally 90% bread? Why is there so little protein/toppings? Definitely won’t be back

A
Adrienne Klein

Doors locked. 10 am Sunday open for service on door & website. I left at 10:20 am ; subway associate in store, but would not unlock door or answer phone calls. Oh well , your store lost out on a $60 order, not that your employee cares.

s
stephanie morehouse

I had the promo of 6.99 for the new subs the cashier had no idea on what it was about didn’t know the subs that where included in it and when asked about it I was told I don’t deal with the app or online , I was charged full price when it should of been half. I will not be going back. Employees completely rude

Brieana J
Brieana J

Older lady with a neck tattoo of a feather was extremely slow.. actually painfully slow for a 6inch sub with three toppings. She made one sand which for a to go order (who wasn’t even there yet to pick up) with another worker as I’m standing there waiting for her to make my sand which. Also my sand which is literally 90% bread? Why is there so little protein/toppings? Definitely won’t be back

Adrienne Klein
Adrienne Klein

Doors locked. 10 am Sunday open for service on door & website. I left at 10:20 am ; subway associate in store, but would not unlock door or answer phone calls. Oh well , your store lost out on a $60 order, not that your employee cares.

stephanie morehouse
stephanie morehouse

I had the promo of 6.99 for the new subs the cashier had no idea on what it was about didn’t know the subs that where included in it and when asked about it I was told I don’t deal with the app or online , I was charged full price when it should of been half. I will not be going back. Employees completely rude

Lesley Weidel
Lesley Weidel

Ordered 2 subs took half an hour for girl to make them, they need staff that can work faster there were 4 men behind me felt terrible for them. My order wasn't that hard ,never again.

Giavanna Provenzano
Giavanna Provenzano

made my order wrong and went i asked them to remake it they made wrong again… idk how making sandwiches is so hard

Abigail Elliot
Abigail Elliot

The manager there was mouthing me off on the phone and was very rude. I wanted to know if I could use a coupon for three foot long subs for 17.99 I asked if I could order in store they said online only very nice about it when I asked, then the nice heavyset lady working (which was probably manager) was very rude and my friend over heard her say I’m a cheapskate for not wanting to pay full price, I’m sorry that I want to pay $20 for three subs instead of $45, maybe you should let corporate know they should not send coupons to peoples houses, if that is going to be a problem.

Allison Herrmann
Allison Herrmann

This subway honestly sucks. I’ve only been to this exact Subway maybe 4 times. I prefer the one off of Webster St. The blonde guy that works behind the counter needs to learn how to make subs. He decides to charge me double cheese because he broke cheese up in chunks but the other subs he laid the cheese out. I ask for more cheese because it’s tiny pieces. I should have walked out after him seeing him make it that way and go to the other one.

BF IYT
BF IYT

Prepaid, pre-tipped. Lady gave attitude when I walked in to pickup. It was a big to do just to get my food. I would have left had i not already paid for it. Just waited for my food and was so thrilled to leave. Tense place to be in. Never again. Waste of money. Unnecessary hassle. Don't recommend.

SIR “Sue & Matthew” Wawr
SIR “Sue & Matthew” Wawr

I didn't think I would ever get a bad sub from Subway! Instead of steak I was given chicken & the rolls were very stale! I couldn't even bite into the end of the rolls on my half subs. And they aren't answering their phone either. Go to the Young Street one, at least they answer the phone when you call!

Sarah Morath-lent
Sarah Morath-lent

The workers they have now are terrible! They attitudes are like we are bothering them. Makes me not wanna go they're any more. Used to be good there. They used to always welcome every customer, now ya barely get a hello. Smh

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About Istanbul

How to get there

966 Payne Ave, North Tonawanda, NY 14120

Tradate, NY 14120

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Highlights

💬
Many Reviews
188 reviews
💰
Budget Friendly
Price level
👨‍🍳
kebab
Cuisine type

Services

🥞 Breakfast
🍽️ Lunch
🍾 Dinner
🥗 Vegetarian Options
🥡 Takeout
🚚 Delivery
🍴 Dine-in
🚗 Curbside Pickup

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery
🚗 Curbside Pickup

Restaurant Info

Status
Verified by owner
🕐 Hours Today
10AM-9:30PM
Rating
3.8/5
💬 Reviews
188
💰 Price Level
$
📞 Phone
+1 716-743-0508
🌐 Website
restaurants.subway.com

Amenities

🅿️ Parking
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
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The Neighborhood

Location

966 Payne Ave, North Tonawanda, NY 14120

Tradate, NY 14120

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Payne Park

park in Niagara County, New York, United States of America

A 410m
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