Es una Gelatería con gelato totalmente artesanal, buenos sabores y en esta temporada se pone mucho mejor con sabores y chocolates nuevos por las fechas. No olviden probar el gelato de Pan de Muerto!! Está riquísimo!! Ese es mi favorito ahora!

Cosa tan más deliciosa pero cara, tienen gran variedad de helados, paletas, pasteles, postres y chocolates aunque a precios bastante elevados, la paleta que me comí costó $80.00 pesos, el personal es muy amable.

¡Un clásico de Tulum centro! Tienen sabores para todos, desde el típico limón hasta el chocolate con chile (increíble, para mí gusto). Los chicos que atienden siempre son muy atentos y con buena onda y el servicio siempre me ha parecido rápido para la cantidad de gente que reciben.

Un sabor espectacular el de pistacho y chocolate mis favoritos es artesanal heladería local

El lugar es pequeño, los helados son ricos, hay gran variedad de sabores.

Los mejores gelados de todo tulum,me encanta el de amarena y pistache esos nunca pueden faltar en mi cono, la señorita hermi es una mujer super amable y atenta agradezco la atención y la manera de atender a los clientes me encanta nunca dejen de hacer gelatos 🥰❤️🙏🏻

La verdad es un lugar con ambiente y buenos precios, un buen servicio el helado más me gustó fue el de frutos rojos y más que nada satisfecho con el servicio de la chica Zenaida

A Silva

All the flavors are amazing!!! The Sorbetto and the Mexican Vanilla were great!

S Pattanshetty

Panna e Cioccolato in Tulum is a delightful stop for anyone with a sweet tooth. From the moment you walk in, you’re greeted by the inviting display of artisanal gelato, each flavor beautifully presented and clearly crafted with care. The shop has a warm, welcoming vibe that makes it a great place to take a break from exploring the town and enjoy something indulgent. What sets Panna e Cioccolato apart is the quality and creativity of the gelato. The texture is wonderfully smooth and rich, and the flavors range from classic favorites to inventive combinations that surprise and delight. Whether you’re in the mood for a familiar taste like creamy vanilla or chocolate, or eager to try something more unique, there’s something on the menu to satisfy every palate. Each scoop feels fresh and thoughtfully prepared, with a perfect balance of sweetness and depth. The staff are friendly and happy to offer recommendations, making the experience even more enjoyable. The shop itself has a charming, relaxed atmosphere that invites you to linger and savor your treat. Panna e Cioccolato is a must-visit dessert spot in Tulum—perfect for families, couples, or anyone looking for an exceptional gelato experience.

Daniela Landa

The BEST gelato in the world!

Yoshi F

Great local flavours, with generous portions and a 2 for 1 promo on the evening we went (Wednesday). The staff were friendly and the queue wasn’t excessive

Hannah Lemkov

Delicious ice cream. Plenty of flavours - I went for a scoop of guava and a scoops of chili chocolate. Did not disappoint. Very nice for an evening stroll along the strip, or you can sit in one of the chairs just outside.

E

Love love love! We went back every day we were in Tulum bc the flavors were so fresh and delicious and unique! Loved the mural in the wall and all the staff was sweet and helpful!

Space Traveler Scooter Rental

The best ice cream in town, specially my favorite “Dulce de leche” highly recommended. Find us on google for more recommendations. 😊❤️

Maria Enriquez

We visited Panna e Cioccolato on our visit to Tulum. We enjoyed your delicious ice cream that was very tasty full of fresh fruits. Love the different flavors! Your friends visiting from Chicago ! Felicidades

Ajanta Sivanesparan

Fantastic ice cream. Came back the next night because we were so amazed by the unique coffee flavour ice cream that we needed to come back to have it again. Pistachio was so good too and didn’t have that artificial taste to it.

Orkhan B.

Absolutely amazing! The selection of flavors is incredible, and every scoop I’ve tried has been rich, creamy, and delicious. My favorite flavors are Ferrero Rocher and Cafe de Olla. The staff is friendly and attentive, making every visit a great experience. The atmosphere is welcoming and perfect for enjoying a sweet treat. Definitely my go-to spot for ice cream in Tulum – highly recommend!

veronika

This is a cool and popular place to grab an icecream. The shop is small, there are no seats inside, only a couple of chairs outside. The selection of icecreams is not too big, but sufficient. The prices are affordable: one large scoop is 50 pesos :). We took a coconut icecream and it was very tasty: fresh, full of flavor but not very sweet. We truly enjoyed the icecream. We were seating on the chairs outside, watching the crowds and enjoying the icecream. The place is popular - there is a constant flow of people, you might see the queue starting outside on the street. However the queue moves fast. Overall a very pleasant experience.

Nick Dballer

One of my favorites place to get ice cream in town. We went almost everyday while in a Tulum. With two locations on the main strip and have different offerings at each one. Try the passion fruit ice cream and the fine chocolates. Do not miss out on the vanilla. Might seem basic but there are only a handful of places in the world that’s grows vanilla, and Mexico happens to be the biggest exporter of vanilla

Christina

Because of all the good reviews I decided to try it out. The staff is very helpful and you can try a couple of flavors before you buy. I chose the Ferrer Rocher Gelato. It doesn't taste exactly like Ferrer Rocher but it is yummy and has some great texture. The shop is also super cute. If you want cake from them you can only get that ordering online, not in the store!

+2

Jinjinthatsme

Delicious gelato! I love this cute little place. They have so many unique flavors to choose from and assorted cakes as well. The staff is always very friendly. Lovely place to stop by after dinner while on a stroll.

Zacarias Michilinsky

We were referred to this place by a friend that happens to be a local here. The ice cream is very delicious and service quite fast although having a line to the door. I highly recommend that you get the two scoops as you will want each one flavor you do try. I had the guava and the maracuya and both delicious

Shawn Shawn (Shawn)

Great spot in central Tulum to grab a Frozen treat. They have tons of flavors to choose from in any. get a scoop grab a seat outside and people watch for a few it's definitely worth it.

+2

AMAZING selection of locally made ice cream in Tulum town. They have some flavors I havent seen elsewhere, (local fruits like guayaba/guava) and a good selection of classics also. You can taste them …

Delicious ice cream!! Lots of great flavours...Ferrero Rocher and chocolate are my favourites! Friendly staff. Go there!

It seems like Tulum had an ice cream shop every couple of steps, but this one takes the cake! We stopped in for a sweet treat after a taco lunch and wow, we could not have enjoyed the ice cream more.…

El helado de Lotus está riquísimo, con una textura cremosa y un sabor increíble que realmente se antoja repetir. Además, la atención de Zenaida fue de lo mejor, muy amable y siempre con una sonrisa, haciendo la experiencia súper agradable. ¡Totalmente recomendado! 🍦💛

Muy rico de verdad, solo q el local es muy incómodo para atender, pero losmproductos.muy buenos Helados q realmente se ven son artesanales de sabores muy tradicionales pero de textura cremosa, definitivamente buenos

Stephanie Thurmond

Great service. Okay ice cream some flavors more flavorful than others.

Andrea Guzman

Flavors are natural not over powered with sugar flavors. A must try. We had; Maracuya tastes like the fruit. Lemon pie is delicious and refreshing. Coffee tastes like a latte 😋.

Petra (Pitch)

Had with some friends an icecream at Panna e Cioccolato, which we ate outside at the terrace. Good freshly prepared icecream. The cones were delicious and I had 2 scoops; lemon and coffee .

+1

Pedí un helado de cheesecake y siento que le faltaba un poquito de sabor a queso, podría confundirse con un helado de fresas con crema o algo así, como que no está claro el sabor, está rico, pero no sabe precisamente a cheesecake. Por otro lado pedí un brownie y la verdad si me quedo mucho a deber, se veían muy rico pero sabía a cualquier panque de chocolate, estaba súper seco y muy equis, no se si ya llevaba mucho tiempo ahí 🤷🏻‍♀️

Bogusława Janik

The quality of the ice cream was poor. I felt bad after eating it, whereas sorbet-type ice cream makes me feel very good. I don't think it was 100% GF and LF. MXN130 per cup