Ashlei Ni'cole

My wings were barely seasoned. Tasted more like plain wings. My fries didn’t have any seasoning either. I felt like I wasted money. 😒

Cristina Lara Medina

I’m very disappointed with my recent order from this Wingstop location. I ordered 20 boneless wings but only received 15. By the time I got home and realized it, it was too late to go back. When you pay for a certain amount of food, you expect to receive everything you ordered. Quality control and accuracy really need improvement. This experience was frustrating and makes me hesitant to order from this location again. I hope management sees this and works on ensuring orders are complete before handing them to customers.

KJ

I came here October 22, 2025 from 8-9pm. My food turned out amazing. The fries and wings were generously seasoned and cooked well. Unfortunately, it was ruined by an employee saying slurs in every other sentence. The employee was saying the hard R, the employee was also of Hispanic descent. He was talking pretty loudly towards where the restrooms were with other employees. Im assuming they were on their lunch. This is completely unacceptable especially loudly at your workplace.

Cheaira

Unfortunately, I mistakenly ordered from the wrong location, but more concerningly, I discovered a long black hair in my wings. This completely ruined the meal and was very off-putting.

Erica Aguilera

Service is horrible , ordered wings and they were too lazy to do what the app cannot . They lied about fixing my order then claim they're gonna waste food. Ugh this location needs work on their customer service. They only have 1 job is to serve guests and they can't even do that.

John Rion

Called in an order, they said it would be ready at 8:10. I showed up at 8:15 and they said it would another 20 minutes. Luckily I hadn’t paid for it yet so I was able to just walk out. Joke of an establishment

Cynthia Camero

Well here we are another customer service bomb; this one I'm really disappointed. Food would of been a 4-5 but after that bad customer service left a bad taste. Simple 101 customer service; greet w/a smile but not today and they don't wear name tags i know why now. The young lady w/bleached blonde hair oversized glasses at register today is not in the mood to deal w/customers her face attitude is enough for me.to have walked out but I paid online and didn't want to hassle and leave.

Alexa

Horrible food! The wings were straight GREASE and no flavor. The grease was so bad it leaked onto my car seat through the container and to go bag. They forgot the fries and the ranch was warm when we got it. All the wings were chewy when extra crispy was requested. Would not recommend. Not worth the price you pay.

Shawn

The fact that the staff is allowing animals on eating surfaces is wild. Texas Health and Safety Code, specifically Section 437.025. Do Better, your staff has done nothing but tell the guest how cute the kitten is.

Jesse

I waited over 30 mins just to get my wings looking like this. Right as the cashier was taking my order, she turns around talking to an employee without saying excuse me or anything of that sort. I had to wait til she was done talking just so I can continue placing my order. This location always disappoints but I keep giving them chances in hopes it would get better. So far it's gotten worse.

Marissa Canales

I placed a mobile order at 10:51pm. I get to the store at 11:08pm i tell the cashier my name for order she didnt tell me how much longer or anything. I was waiting for over 30minutes for MY ORDER i watched them put it on the little cart thing. I was watching others get their order and fast but my order was STILL SITTING ON THE CART! I let 10min go by cashier is just in la la land not even realizing i been waiting for MY ORDER MIND YOU ITS BONELESS WINGS I KNOW IT ONLY TAKES 10minutes the most to make! I then go up and say how much longer for my order this is the 3rd time shes asked me my name for my order when i told her 20minutes ago! She grabs my order from the cart and i asked how long has it been sitting there and she said not that long when i clearly watched her let time go by and i said really cause its been sitting there this whole time! She CLEARLY LIED TO MY FACE! I then ask for the manager some scruffy looking kid asks what the problem was and i said my order has been sitting there for the past 10min and he apologized and i then asked him how long he said not that long i said really cause i saw it sitting for 10min and he apologized again i asked for his boss who i can make a report to because this is ridiculous! Its common sense to put an "H" letting the kitchen know i was HERE BUT THERE WAS NOTHING ON MY TICKET! The cashier AGAIN LIED TO MY FACE SAYING SHE PUT AN H AND THE SCRUFFY GUY SAID SHE DIDNT ITS COMMON SENSE! Now i remember why i HATE THIS LOCATION!! Lack of common sense and i bet if i didnt ask how much longer my order would have STILL BEEN SITTING THERE! I didnt leave until 11:30pm! Make it make sense!

CMA

Called in a carry out order. Waited on hold for 8 minutes and was hung up on. I called back and gave my order that was not difficult 20 bone in flats with lemon pepper seasoning. 20 bone in flats extra well done original hot light sauce. The price was $58. When I arrived I asked to see the wings before I pay because they have been wrong several times. Again the order was wrong with lemon pepper being so we’ll done they looked like jerky and the original hot were soft and soupy in sauce. I asked them to please make them again and that I would wait. The male cashier got the female who was verbally angry that I requested them redone saying “ain’t nothing wrong with them” and when I tried to explained she got an attitude and wanted to argue semantics. I asked the male if she was angry and he said no, that’s how she talks to everyone. ***THEN I WATCHED HER GET ME FRESH LEMON PEPPER BUT PUT THE SAME SOUPY SOFT ORIGINAL HOT IN A NEW CONTAINER.***** I asked the male for her name and he refused so I said that’s ok I’ll take a photo. He called her Alex or Alexa as I took the photo and walked out. Why would I pay almost $60 with glove free handled chicken, a bad attitude, and a dirty lobby with only one table in use. I left and I will never be back.