Travis Moore

Literally the worse location. Young and unprofessional staff with no costumer service training. Arrived at the drive thru with no other vehicle infront of me received half my order told to pull up to the drive thru parking n wait for the other half… waited for 15 mins while other vehicles behind me received their orders. When I approached the window no one was aware there were vehicles waiting for their food myself bore the immediate vehicle that was behind me who was also told to wait . When we finally received our order they were incorrect. Every time I visit this location it’s nothing but incorrect/missing items and disappointments.

Bree

I ordered through Grubhub i would never in my life order from McDonald’s ever again I don’t care where I am . The burger was raw, th chicken nuggets was frozen and the fries wasn’t even cooked . What type of people do yall have working ? This is so disgusting I was throwing up the whole day they lucky I didn’t go down there and curse them out

David

I’m really disappointed in the customer service at this McDonald’s. Almost every time I visit, my order is messed up. The staff never greets you, never apologizes when something is wrong, and it feels like customer service is not a priority at all. This issue seems to start from management and trickles all the way down. I hope they take the time to improve, because right now the experience is consistently frustrating. Lets not forget the amount of times I have seeing employees in their uniform by the back door also setting around smoking weed..

max 2

I have never seen a franchise run like this before. Ordered a Big Mac and double 1/4 pounder and was served with old meat without the middle of the bun on the Mac. They apologized, made the order again the exact same way. Asked to speak with the manager and she said they don't have buns and that is the way they have been serving them all night. Terrible disposition and bad attitudes. When asked for a refund, the manager said come back tomorrow because they do not do refunds. The young kid with a hair net was the most disrespectful individual i have ever met. Wow!!! Unfortunately, I will have to take this further. The community deserves better!

Della Checo

I bought a hamburger and the meat was burnt and cold. This place is disgusting. The food is like throwing money away. Whoever bought food at this place spent $15 on food that I couldn't eat because it was no good.🤮

Riveera718

This restaurant is one of the worst. Most of the people who work the night shift are lazy. They serve you poorly made food, for example: cold bread, burnt burger meat, and cold fries . This isn't the first time I've had a bad experience at this drive-thru location. Won’t go again.

nelly

disgusting. ordered from uber and didn’t receive more then half my order. food came old with hair in it. And what the hell is that by my fries??

Turk B

Waited 35 min to get to drive thru order window. Slow service. Messed up order twice staff are playing games not doing their job . Served me a raw burger!!!!!!!!!! What is wrong with management this is unacceptable!

Jj Hh

Terrible don’t go here. This store is a weed den all I smell is weed and caught employees smoking in the kitchen area around my food overnight as as soon as I get contact with the store HR, this store will be better. Worst McDonalds in NY! Don’t go HERE!!

Brandon

This McDonald’s will soon follow Chicago’s lead of closing down due to crime and homelessness in the area. Nearly the majority of the time, when going to the drive thru, a homeless person will ignore the yellow bars that are supposed to stop them from coming right up into your window and demanding money, and give you an intimidating aura if you don’t. It’s gotten so bad before that I’ve been forced to leave at the window because I’m being harassed to such an extent that I no longer feel comfortable waiting for my food. Just keep in mind that you take a small risk to your life when going to this McDonalds. It’s not worth it people. Hopefully this review saves someone.

Davaughn C James

Apparently they don’t open until 630am but the signs 5am repeatedly makes my order wrong or forgets and its impossible to get a refund unless you go back to the place jus to change your order which they will still get wrong. So make sure before you leave to check your order

katherine martinez

SCAMMERS DIDNT PUT MY ENTIRE ORDER JUST BURGERS IN BAG AND SAID TO TELL UBER THEY CANT DO ANYTHING. DISGUSTING. WHAT IS THIS ???? DO BETTER

Cristina Soto

So upet right now had no idea went to eat my big mac and found inside my food literally under my cheese I pulled it out... so disappointed 😞

Alex Macintosh

Have a nice day everyone, I want to leave a review. 1. The quality of the coffee has decreased by 2 times, just warm water with milk. 2. The terminal is a machine that doesn’t always issue checks. It almost never issues checks. 3. Coffee has become more expensive, with taxes almost $3✓ 4. I write honest reviews and do not earn anything from this. 5. McDonald's has become just a dump with tasteless food. Sorry for the honest review. Good luck to everyone in life.

Jordan Rivera

This place is nasty, never get my order correct always give old fries and old burgers that be sitting on the hot plate for hours! they also don’t wear hairnets and most of the people that work there currently have dreads or they hair out especially the people in the kitchen! the manger does not even wear one ! WORST MCDONALDS IN FAR ROCKAWAY !

Doug C

This place is EXTREMELY DANGEROUS, GANGS OF KIDS, Homeless , Druggies, drunks hanging out by doors and parkong lot, harrassing paying customers with threats both verbal and physical. there is NO security, management does nothing when told of problems. the food is horrible even by MacDonalds low standards. Not worth the B.S. and risk to safety. I've been there 4 times and each time seems to be more dangerous and risky. Also staff is very unfriendly and don't care what's going on. I gave them a chance even contacted their District manager , never got a reply. No more chances, I will never go to this location again! ***zero stars***