Subway
Sandwich · Waco
About Subway
En Subway Waco, te invitamos a crear el sándwich o la ensalada perfecta, a tu gusto y con ingredientes frescos. Disfruta de una opción rápida, saludable y deliciosa, ideal para cualquier momento del día. Ven a visitarnos y descubre por qué nuestros clientes nos valoran con una nota de 4.1 sobre 5.
What Customers Say About Subway
This Subway receives mixed reviews. Many customers praise the friendly and efficient staff, especially manager Cameran. However, others report issues with slow service, rude employees, incorrect orders, and cleanliness concerns like gnats and flies.
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Tip: Several reviewers mentioned issues with online orders and delivery. Check your order carefully before leaving or consider ordering in person to ensure accuracy.
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Explore the area around Subway
Subway is located in Waco, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- Jacee Park (A 963m) — park in McLennan County, Texas, United States of America
Other Points of Interest
- Extraco Events Center (A 990m) — building in Texas, United States
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Subway Waco Reviews
Came in one evening for a late dinner and was greeted when I walked in the door, which surprised me. Sandwich was made quickly and exactly the way I asked. Couldn't ask for a better experience at a Subway.
staff is nice and friendly and works together quite well!
Was a little busy when I came in but the employees were all nice and knocked the line down. I had forgotten to add some cookies to my online order but the employee did not mind ringing them up for me quickly. Will definitely be coming back again! So far one of the best subways I've been to!!!
Outstanding! Top notch customer service. Manager (Cameran) went above and beyond to help me figure out what to order for a company sandwich tray. Super friendly and patient! Upon arriving at the store-I was astonished at the cleanliness and overall atmosphere of the facility. The staff were super helpful and friendly! And I overheard them talking about how awesome their manager is… that speaks volumes to me. Sandwich tray and veggie tray were professionally prepared and presented! Super delicious as well!!
They were very nice and food taste fresh.
Store is great but it has a weird employee. Last time I was there he asked me why I always come there. Before that he was making weird jokes. I noticed he does this to a lot of other customers. I wonder how many other people feel the same about this guy. Totally thinking about not going back until that weird guy is gone.
Came in with my mom and sister was greeted when we came in and an older white lady took our order but I didn’t like how she was sort of rude and pushy to her parter (Mixed Boy) he was very sweet and I could tell he was nervous and new didn’t get to get his name but he was very helpful and sweet. Thank you,you did great sir :)
Its a subway. You know what you are getting here. Good but not great.
One of the sandwich artists named Rita was extremely rude to every customer that she had to deal with another girl who had no name tag on look like a deer in the headlights and stood there with an earphone in her ear the entire time I was in the store the only reason why I gave it two stars is because the employee name star was actually very friendly and doing her best even though they were extremely busy the other two were rude and clueless and it was just a horrible Subway experience I waited in line and for over 12 minutes because the girl at the cash register that had no name tag on couldn't figure out how to do her job she kept having to stop and correct her own mistakes which were several and then she was holding up the line because she disappeared from the register several times for several minutes including when it was my turn to check out she said be right back walked off I timed it it was 8 minutes before she returned so whoever's managing this Subway weekdays at lunch they should really consider scheduling a better team to be equipped for the lunch rush because obviously the one that's there could not hack it
Rough go at this particular Subway Sandwich was good but the worker tried to add in items or steps without me wanting them. They may have been on autopilot from working too long. None of the 3 workers knew how to make a gift card work from my Google Wallet so had to pay by another way. All 3 workers said they couldn't do a gift card using an electronic version because a manager wasn't on site. Subway, we should have a lead trained to handle these simple tasks... IJS
Cool automatic doors but the guy was rude
Not giving me what I paid for thru delivery when my receipt clearly shows what I had itemized, was not the first time they did that and I keep going back after the night crew steals on the weekend. All good tho. Change locations if you want good service (: also the manager Tracy doesn’t help you. She encourages it
Went in there at 9:40pm on 11/18/25 and was greeted by a man named James. I told him what kind of sandwich I wanted and he proceeded to make it. I asked him 3 times to make it a certain way and he wouldn't so I said never mind and walked out. As I was walking out he started antagonizing me with sarcastic nice words so I asked him was he trying to be rude and he said no and started ranting about how im the one thats being difficult. I said I want my sandwich made th way i want it and i asked you 3 times to do it that way. We went back and forth for a minute then he says I no longer wish to serve you and im going to call the cops on you. I cant believe the audacity of this guy James. I eat here alot this is my first time seeing him. When I eat there there are usually a crew of younger kids working . I dont know there names but they always wait on me and always give excellent service. James could learn a thing or two from these kids. And the guy that was working with James tonight always wipes his face while he's making people's sandwiches I had to ask one of the other workers to make my sandwich one night I was there because he was wiping his face and making people's sandwich without changing his gloves. I hope the owner of this subway sees this review and reaches out to me because id like to know if im no longer welcome in this store and if this behavior from his employee is going to be addressed. Ill come back to this review with an update and also provide the names of my favorite employees there so hopefully they can get some recognition.
Was told to call this number to make a complaint about the big mess at the Robinson store, which makes no sense at all.. and when I called twice nobody answered, but I seen on another review where somebody had the same type of issue with them no answering the phone.. so now I’m giving 2 bad reviews .. wish somebody in charge of these 2 stores would fix these types of unnecessary issues..
Horrible Experience. Nobody was in the Store when me and my family got there. So we had time to order.... the older lady was trying to rush us. While ordering. And she keeps looking behind us like she was ready for the next person. My son is autistic and he wanted the boss sandwich. And the one making the sandwiches had an attitude. Saying is its all you want.! My son wanted to add pepperoni and she about had a fit.... Ne Ways Horrible service 👎👎👎 the 2:00pm Shift Whoever they are.. Don't know about yall but I'm Not going to Eat Food that is Prepared by Someone that has Hate. Or is Very Unprofessional. Yuck.
This is just sad to even report. The was a young lady, obviously her 1st job, making sandwiches. I promise, it took 10mins to make 1 & I needed 2. Poor child! The other team members were in the back. No one came to assist. She was slow. She was timid. Spoke in a whisper. Cmon Subway!! Horrible. Sat, Dec 7th approx 1p
Ordered online on Tuesday the 22nd for Clayton and stormy, and my tuna sandwich had nothing I ordered on it! Plus our sandwiches where sheisty small with no weight...It's insane how people order online and just because we aren't there put what the hell they want in it if they even feel like it at all!!!! It was two Caucasians a boy and female at around 12pm... I heard they always mess up sandwich orders and they don't care to check them.... corporate needs to know
Be prepared for gnats, flies and crickets. Not a good experience or response from management when I submitted a survey. Not only my sandwich but also those in front of me as well had multiple gnats landing on it. Even sitting at the table there were flies, more gnats and at least a handful of crickets in the bathroom.
went about an hour ago worker names Kathy and another employee there were arguing the whole time about orders being made wrong or they were just point fingers causing a scene while trying to complete online orders . Lobby was full as well everyone waited a good 15 minutes before anyones order being taken .
Good food. This lady is taking 10-15 minutes to make one sandwich. She is pretty old but ive been waiting here for about 30 minutes. Completely unprofessional and dissatisfied customer. Not sure of the name due to the fact that i walked out after 40 minutes of waiting. And its not just me there is 8 other people in line waiting for food. Several people have walked out already. Im really confused on whats taking so long. Its not that hard to make a sandwich in under 5 minutes.
The kid working there apparently doesn't know what red wine vinaigrette is. He argued with my wife then proceeded to drench the sandwich in the wrong dressing and refused to make it the correct way. Extremely unprofessional and rude. Go to literally any other subway location, but avoid this one at all cost.
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Waco, TX 76710
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Waco, TX 76710
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