Great service and incredible food!! I had a lime margarita, beef flautas (I did no beans extra rice), and a slice of tres leches. All of it was packed FULL of flavor and love. Highly recommend this place!

Always love Chuy's and make a point of eating there at least once on every trip back to Texas now that I live out of state. Creamy jalapeno dip, burritos, and the comida deluxe are what we all had this time and all were delicious.

I was pleased with the atmosphere and service. My friend and older Son truly enjoyed their dishes and that pleased me very much. My only disappointment was what I ordered. I love a great tortilla soup, this one was not. It wasn't awful, but all I could think about as I spooned it onto my mouth, was a can of Cambell Soup...which is not a bad thing, could have been worse...but, I could have just gone to HEB to do that. But for a $60.00 ticket (no,...the soup wasn't that expensive!)...but the experience on the palette was not what I expected!...

What a great vibe!! Drinks and chips and salsa right away, friendly crew, everyone pitches in...can't say enough, great pours, merch, all encompassing! What a way to spend the day (moment)! Thanks Chuy's!

+5

Chuy's is the best. Boom Boom enchiladas are amazing. The steak burrito is huge and perfect with Monterrey cheese and green chilis inside and out.

We had the fajitas combo and chuy-changa amazing flavor unlimited chips and pico de gallo restaurant ambiance is so classic brings back a lot of iconic singers and classic cars

+4

UMMM OMG? This place is the best Tex-Mex food I’ve ever had. I live in the fort hood area and theres no good Mexican food around. My husband got the elvis and i got the chicken Fajita burrito! Service was great our waitress was very attentive. I will be back

Juliet M was a great server! She was prompt, friendly and very helpful. Will look for her again!

The food was great! The service was great, Maya was so welcoming and helpful with telling me her favorites on the menu. I’ll keep coming back due to her excellent service.

So good! Glad we found it. Loved it all. Staff was nice and attentive. Will return.

+6

Super fun decor, servers, music & food! We love the flautas with boom boom sauce & we ALWAYS get jalapeno ranch and chips. 👌👌👌

Amazing artwork, great food maybe even the best I've personally had! The atmosphere is amazing and the songs they play are very fitting; their staff is amazing and they deserve a raise they're so friendly. I recommend to anyone with a decent spice tolerance [their food is pretty spicy], and honestly this is well worth the price.

What a fun place with awesome decor! Julie was our server and she was very kind and attentive. The best part though, the food! So, so good!!!!!! Huge portions and all of it so fresh!

Awesome service! Jack was extremely considerate and helpful. Amazing food and amazing people! Thank you

Came to try the creamy jalapeño dip and it was GOOD, service was great food was delicious. If I lived in TX this place would be on my faithful list. The decor is delightful 😊

Absolutely wonderful experience and great food! Lucas was a wonderful waiter and provided us awesome service! Would absolutely come here again.

Lifelong Austinite and still Chuy's has the best food! All locations have that fun party atmosphere...yes, even the Cedar Park location. Always packed and always a wait but worth it. I do miss the happy hour Nacho bar, please bring it back!!!

First off, our server Lacy was literally an angel and a joy tonight. She and her management team were so in sync and they went above and beyond. This was some serious pre-COVID level type service! We can’t wait to come back to this location and enjoy the amazing food, drinks, atmosphere, and vibes. We love you Chuys!

Beyond amazing! The decor is cool. The portions are huge. The food was delicious, including their green chile that help up to New Mexican standards. They were able to handle our party of 20 on short notice, and we all loved it! I got the Elvis Presley combo plate.

We walked in during busy time, there was some wait but later understood there is an option to check-in online. Food is awesome and service is exceptional, Michael helped us, 5 *s to him. Kids menu options are also good. Will definitely visit again

I hadn't been here in quite some time, so thought I'd stop by and get a quick drink and an appetizer from the bar. Upon arriving (a little past 7pm) we were able to sit at the bar right away. I was greeted by Shayla, when I couldn't decide what to get, she recommended me some of her faves. I ended up getting the Skinny Marg & Appetizer Plate. The margarita tasted great, and the appetizer plate was perfect too! Shayla was very attentive but not overbearing which is always nice in a restaurant setting. The other bartender Brad I believe was his name, also was attentive and offered us waters too. I love that the bar wasnt too crazy busy, so the bartenders are able to attend all the guests in a non-rushed way. I wasn't able to finish everything I ordered but without even asking Shayla brought me a to-go box, which was exactly what I needed. I'll be back for happy hour next time! Great service, and friendly staff in the Bar.

I am so happy that there’s a Chuy’s near my son’s new home! Liz was an excellent server and the “Elvis” Green Chili Fried Chicken was as good as ever! A great price for the family of four adults and three kids!

Im giving my food 3 stars because I honestly do not like cold tortillas. I ordered the shrimp tacos which were delicious only downfall is that I asked for corn and my tacos were cold. Other than that I still recommend Chuy's. Mental Note: next time I get shrimp tacos I will ask them to heat up my tortillas.

I eat here all the time, I love the creamy jalapeño chip dip its amazing, I could drink it like water… had the chica chica boom boom enchiladas. Always amazing!!

I stopped by Chuy’s on Saturday evening and was lucky enough to sit in Tristan’s section—what a standout server! Hands down, this was some of the best service I’ve ever experienced anywhere, let alone at a Chuy’s. Tristan gave us spot-on recommendations for both drinks and food, and even though the place was clearly busy, he stayed incredibly attentive. He made my wife and me feel like we were his only table the whole night—true pro-level hospitality! We shared the fajitas (always reliably delicious), drowned everything in that legendary jalapeño ranch (still fire, as always 🔥), and enjoyed a couple of fantastic margaritas made with top-shelf tequila. Perfection. Tristan is phenomenal—hands down the best experience we’ve had at any Chuy’s location. We’ll definitely be back soon and will be requesting him by name! Highly recommend seeking out this young man next time you’re in. He made our night!

david brockman

You can't beat Chuy's anytime. Always has great service and really good foods. I haven't ever been there when service was bad, even when they are packed wall to wall, service is on point. Me and my wife love eating at Chuy's, we've been to almost all of them in the Austin area. We've never been disappointed with service or food. It is a MUST if you've never been. Enjoy, I know we do.

Javier Martinez

Went here a few weeks ago for a work thanksgiving party. The waitress Sarah was great helped out tremendousely! She was constantly bringing drinks checking on everyone over 20 people mind you so that was great. did not miss one order or detail! Got the fajitas. they were whit boy style but was amazing!

GABRIELA ELENA Pecjak [Psychological Services]

This is our second time here at Chuys. We are visiting from Las Vegas. We loved the food, environment and Liz (our server ) was amazing. I reccomend this place to everyone.

Jennifer Robertson

We stopped by Chuy’s before heading to a concert to feed a big group, and Katie went absolutely above and beyond to make sure our to-go order was ready in time. She was hustling the whole time—organizing everything perfectly, double-checking the details, and keeping a great attitude even with how busy it was. Thanks to her, we were able to get to the show on time with everyone’s food just right. Huge shoutout to Katie for her outstanding service and positive energy!

Rosaltha Sevener

Awesome meal here recently, some of the best Mexican food we've had. Really enjoyed and appreciated the non-meat option of the veggie enchilada. The appetizer platter can easily be shared as a meal. Chips to start with were amazing as was the salsa, queso & creamy jalapeno dip. Our server Scarlett was wonderful and made our delicious lunch experience even better.

Charlie Bess

I love Tex Mex and it is almost impossible to find on the east coast. Whenever I am in TX I try to find a Chuy's. Lived in the state for 30 years and some folks don't understand the difference that good texmex provides vs. Mexican. Was glad to see the steak burrito went back to something closer to it's pre-covid components.

Mitchell Neller

Got the Kings Memorial Combo and it was really good. The enchiladas had great sauce but honestly the beans and rice were my favorite part. The creamy jalapeno ranch with the chips was the star of the show and something we do not have in California. The queso was also solid and worked perfectly with the dips. Chips were a little on the chewy side but the dips made up for it. Sweet tea was fresh and spot on. Service is always quick and the staff is super sweet every time. The place has a fun vibe with quirky and colorful decor that makes it feel lively and welcoming. Portions are generous and the plates come out looking just as good as they taste. I can see why this is a Texas favorite. Overall, not a bad experience or vibe to the restaurant and definitely more of a chain and fast food sit down restaurant! Some good food overall!

+5

Irfan Dhalla

Absolutely amazing Mexican food, great ambiance, friendly customer service, and a warm family-friendly environment. A perfect spot for a flavorful and comfortable dining experience!

Candace Lambert

Great experience, friendly staff, festive atmosphere, food and cocktails were amazing. We had the beef fajitas and Green Chile Chicken enchiladas. Both delicious and generous portions. We had the Mexican Martini as well as a Skinny Margarita, both great! We finished our meal with Churros… yum!! Highly recommend this location!!

+1

Jasmine Wells

Fast & friendly service, & good food. We ordered the appetizer trio & the Ponchos & were completely full! Would definitely return.

Mandi Jo Stine

My favorite place. Soooo happy they brought back the Elvis fried chicken. Bar staff is always friendly and we have had great servers too! Foods always fresh and drinks spot on!

Phuong “Sabrina” Chau

I absolutely loved the salsa and all the sauces here, which is why I suggested our company celebrate the Christmas party at this spot. Our server was excellent, handling all our complicated orders with ease. I especially enjoyed the sizzling beef fajitas, served on a cast-iron plate—hearing the beef sizzle as it cooked was amazing. The portions were so generous that I couldn’t finish it all. I ended up using the leftover beef to stir-fry some veggies the next day, and guess what? It turned out to be the best stir-fried veggies ever!

Torrie Morris

Can’t stop eating there chips! Love all the sauce and salsa options! The creamy jalapeño is my favorite they also a great salad and items for lunch. They also have great combination plates where you can get a little bit of everything

+2

Gabriela Pecjak

It was our first time at this restaurant. We immediately loved our salsa with chips. The salsa can be a little spicy for some people, so you can order a mild one from the menu or ask your server. The food was great, and the service was even better. I have to say that portions are huge! I didn't finish my plate. Our server was Jessy, and she did a marvelous job. I definitely recommend it to anyone.

Let me establish credibility up front: I am a taco guy. Philosophically. Spiritually. Practically. If there's a menu, I'm scanning for tacos.\nExcept at Chuy's.\nAt Chuy's, I am a burrito person--and…

A friend who used to live in Austin told us to try this spot and we were thrilled for some great Tex mex! Service was outstanding, food was excellent and the margaritas were great!

A friend who used to live in Austin told us to try this spot and we were thrilled for some great Tex mex! Service was outstanding, food was excellent and the margaritas were great!

A friend who used to live in Austin told us to try this spot and we were thrilled for some great Tex mex! service was outstanding, food was excellent and the margaritas were great!

Best location in the area! We had the pleasure of having Juliette taking care of us today. She went above and beyond to make sure we had the best experience! The food was excellent as always.

We love Chuys! Wonderful queso! Good food! Fun restaurant with great decor! Nice ambiance! Great wait staff! My favorite thing to order is the Chicken Chuychanga.

We love Chuys! Wonderful queso! Good food! Fun restaurant with great decor! Nice ambiance! Great wait staff! My favorite thing to order is the Chicken Chuychanga.

We love Chuys! Wonderful queso! Good food! Fun restaurant with great decor! Nice ambiance! Great wait staff! My favorite thing to order is the chicken Chuychanga.

This Chuy's visit was long overdue. I was able to be seated with minimal wait time. My server was pleasant and very attentive. The food was great. I devoured the Baja shrimp plate. The chips and …

This Chuy's visit was long overdue. I was able to be seated with minimal wait time. My server was pleasant and very attentive. The food was great. I devoured the Baja shrimp plate. The chips and sa…

Had my birthday dinner tonight. Food was absolutely delicious! Ordered a margarita but it didn't taste right. Waitress was amazing! She asked if I wanted to try a flavored one. I had a blackberry …

Cedar park , Tx location: Derek in the bar at Chuys is the best! Awesome drinks! Give this man a raise!

I love Chuy's! Have for a long time but COVID killed my favorite entree. Elvis fried chicken. I was over the moon to see that this glorious item is back!!! Amy was an amazing waitress and the foo…

Food was so flavorful & spicy. Staff was fast, kind, knowledgeable. Margaritas never let you down. No tresleches cake broke my heart.

I must say…I love me some Chuy’s. Reliable, classic Tex Mex with a funky and fun atmosphere. My kids always love looking at the fun decorations and pictures on the wall. The food is always solid - you know what you’re getting. And of course, they have the most amazing jalapeño ranch on the planet. If you’re in the mood for some tasty, cheesy, delicious classic Tex Mex, you can’t go wrong with Chuy’s.

We went today around 3:30 and it was pretty crowded but plenty of tables were still available, when we first walked in the hostess kept coughing, let’s hope allergies. Then we requested to sit on the patio, they took us to the patio and said we have to choose between two tables only, we can’t choose the other open tables that we’re right beside them. Once seated we ordered the Pancho nachos with ground beef, large portion, we split them it was pretty good! The jalapeño dip of course was delicious, I could eat that on everything!

Sophie was an excellent waitress. We were a party of 10. The chicken burrito 🌯 with green chili was fantastic and all the other dishes were as well.

+1

We asked to be seated in the patio area. When we realized it was too noisy for us we asked to be re-seated inside. Our waitress was very accommodating.

Pretty nice area. When I went around 9pm on a Friday night it was pretty loud and mostly everybody in the building was 35 and younger. Depending on the night it's definitely NOT good for family dinners. You can barely hear the waitress ask your order. Our waitress was great.

+2

The food is always good at this particular location. We had veggie Fajitas and a big as yo face burrito. The service was excellent here and the bathroom was also very clean. Mask rules are enforced here presently also.

+2

Had a good experience with Chuys and the food tasted good. The salsa and the dishes could be a bit spicy and had to add hot sauce/spicy salsa version to make the dishes spicier.

We stopped to eat lunch here while we were in the area and wanted to check it out since we are getting in our town. The food had very large portions and was really good. I got a taco salad and was definitely very good. We also ordered queso for the table but the salsa was definitely the winner of the two. My only complaint is the server had no real sense of urgency it took us 30 minutes to get out check once we were done eating. He seemed to be only able to help one table at a time and not multi task between his tables. Other than that the food was great and I am looking forward when we get one in our town.

Went for early dinner on Thursday evening, it was packed and the service was very slow. Food is good, salsa and chips were fresh, entrees are huge, Couldn’t finish the whole meal. Overall a decent experience.

My first time at Chuy's did not disappoint me or my tastebuds. Short wait outside on a bench due to covid19 and yes, masks had to be worn inside until eating. The decor was funky 50s retro with some Mexican flair. The food is scratch made DAILY. Nothing is kept and reused the next day. The red mild salsa was FRESH and full of flavor. Just remember: the darker green the salsa, the hotter it is. I ordered the Boom Boom Chicken Enchiladas . It came with ample sauce, rice, beans, salad garnish w jalapeno slices. My friend ordered the Steak Burrito and it was quite flavorful and SPICY...we were told by our Server, Emilee...who was AWESOME btw - ask for her! - EVEN BETTER the next day. Next time, I want to try one of their daily specials and a seasonal libation!

+6

Chuy's always packed, and we had about a 40-minute wait. Food was hit or miss to me. Queso was so so, but their jalapeno creamy sauce was amazing. The beef fajitas and baja shrimp taco were good, and my nephew loved the boom boom enchiladas, but I wasn't much of a fan. However, it was an overall good experience.

It's one of the best Mexican foods that I have been here a few times. The Enchiladas were really my favorite. I would really love to have it with their new sauce and the rice, which are their new menu items

Celebrated Valentine’s Day in Chuy’s. It was great lunch. Must try boom-boom sauce. The tortillas with salsa and dip top notch.

The day almost started out wrong. We arrived when they opened and apparently all the first comers were seated in a section with no servers. The server was irritated so we were irritated right back. But eventually all that smoothed out and we had a great birthday for my nieces husband. I split beef fajita nachos which never fail to make me happy.

This location seems to be short staffed and there was a bit of a wait to be seated. Once seated, service was good, drinks were enjoyable and the food was served hot. Overall, would recommend this location.

We came to this location for the first time today, August 21st and had dinner. The initial service after being seated was a bit odd, cold and impersonal. The workers just set the drinks, chips, salsa and queso very firmly on the table with a whatever attitude and walked away. The waitress was nice and attentive. The food was good, but much better at other locations. The steak Burrito was not as full of steak as received at the other locations. Regardless, I am sure we will return and hopefully everything will be better.

+6

Rachel Barnard

You can join the waitlist in advance of arrival so you don't have to wait as long - which is a nifty feature if you know about it in advance. They have fun frozen drinks and the standard variety of Tex Mex offerings. Prices seem a little steep for a chain restaurant but the food is decent.

Abraham Alvarez

This was my first time visiting this particular location (been to other Chuy's locations many times) The food was good. Service was prompt, although they missed my order on the first try; once I realized my plate was not coming and checked with the waitress, she put a rush on the new order. We both had chicken flautas, although my wife skipped the rice. Both were good.

Food is pretty good for the price you pay since most restaurants sell way overpriced microwave Sysco food. So I do give claps for Chuys keeping the prices affordable.\nService is a lot better f…

You can join the waitlist in advance of arrival so you don't have to wait as long - which is a nifty feature if you know about it in advance. They have fun frozen drinks and the standard variety of…

You can join the waitlist in advance of arrival so you don't have to wait as long - which is a nifty feature if you know about it in advance. They have fun frozen drinks and the standard variety …

We like eating at this Chuys. The food is consistently good as is the atmosphere. The place is always packed which means they are doing something right.

Food is consistent, and service is always good. Love the decor and always find something new to see with it. \n\nKids meals are a good size, and for the price they are hard to beat. \n\nParking is …

If you dine at Chuy's in Cedar Park, avoid the chile relleno. It's disgusting. Chile relleno is my favorite Mexican dish when I dine out. I've never had one that looked like a fried stick of chees…

Went for dinner the other night and got a few dishes. Of course the creamy jalapeño cilantro ranch dip was amazing. Aside from that the food really doesn’t stand out but doesn’t disappoint? Overall, my rating comes from the fact our waitress disappeared on us for about 30 minutes. We had to ask for straws and then silverware, and were focused on getting the items we requested constantly as we had to wait a little. The service wasn’t quite there, almost as lazy as this review may seem?

The 3 stars has nothing to do with the food and everything to do with the service. On two separate occasions our food came with NO silverware. Our most recent visit we got seated quickly but the food took about 5 years. In addition, we received an incorrect order and they took it back and we ended up having to get it to go. After the waiter took our order he disappeared and never came to check on us. After all this, there was no apology or any sign of concern for the poor service. Chuys, its time to work on your server training process!

It has not ever been the same since Covid, and now with the sell-out to a large conglomerate it has certainly not helped. The food is mediocre at best - they thankfully have brought back some menu items that disappeared but they are still lacking from what it used to be. The service at this location was outstanding! This was the star of the show. The teamwork demonstrated by everyone was great. The only flaw being that, perhaps, the hostess could attempt a smile rather than the "why am I here and why are you here" look (which she nailed perfectly). It is crowded, so perhaps I am one of the only ones to believe the food just is not that good anymore... or perhaps we just have so many transplants in the area that are not aware of how good it used to be.

Place was ok. Had a cool vibe but was too crowded with little space. Tables were too close together. I felt like my back was about to touch someone else’s table. Food was good but not amazing. Service was poor, our waiter kept forgetting things we had asked for multiple times, and was slow to check up on us, which made the night difficult with kids who wanted to leave already. I’d say this is a solid take out option, but don’t think I’ll be coming back to dine in.

+4

Ambience is good with friendly prompt servers. Price is reasonable and food portion is big especially for hungry stomach. Food is tasty but the sauces over the burritos and the entrees are too salty. Been there in twice occasions with seniors and food are high in sodium for them. Hope they can work on a healthier menu to cater for chronic diseased group.

Stopped by to grab a bite to eat. I asked to be sat at the bar. The bartender ‘Brad’ was really nice, he took my order and my food was presented to me in a timely manor and it looked and tasted great! Now the second bartender, she just gave out a vibe that she simply didn’t want to be there. She did check up on me but I got no eye contact at all. I felt like I was bothering her and I didn’t feel welcomed at all. I asked her to close my tab and again no eye contact, no smile, no acknowledgement. I also work in the industry so yes I may be a little bit more critical but I also understand hospitality and moments of humanity and I got non of that from her. I did tip 20% only because I understand the team works on tips and probably tip share. Last, she kept on sipping on her drink from Starbucks, I mean come on! Like who are you working for? I didn’t have a horrible experience but I just feel if I were just a regular customer the star rating would have been a one. Give other team members a chance who want to do a good job and understands ‘hospitality’.

Chris Bramon

Rice was good, chiles rellenos were over fried and the batter was kinda tough. Our server was nice and fun, kept the chips and water flowing. Very hard to converse, too much background noise.

I feel like the past few times we have ordered to go food we have had to wait 30 minutes after it said our food would be ready. This time the food was not hot or even warm like it normally is. Is ord…

I feel like the past few times we have ordered to go food we have had to wait 30 minutes after it said our food would be ready. This time the food was not hot or even warm like it normally is. …

I feel like the past few times we have ordered to go food we have had to wait 30 minutes after it said our food would be ready. This time the food was not hot or even warm like it normally is. Is o…

Chuy's To-go car pick up service is the worst. Suggest never trust if you looking to save time .Ordered a desert 15 mins prior to reaching the place. Notified the car-spot # and it's been almost 25 mins waiting in car but no one turns up. So it's 15 + 25 mins for a dessert. Ridiculous! Below pics show folks standing at the to-go door, calling out their orders. What's the point of To-go car pick up if people have to step out and get their orders? Bottomline, our order was sitting there for a while and we had to step out and request for it. Pfffffffff

We didn’t even get to eat their food. We were a party of 7 including 3 kids. Walked in on Friday evening at 6:30. We understand the weekends are busy and were happy to wait. Hostess took our details and informed us it will take around 35-40 min. I went to follow up at 7:10 and was asked to wait another 40min as ours is a big group. Seriously. Did they fail to register party of 7 at the very beginning. They were quite abrupt about it and blamed it on technology. My first visit to the famous Chuy’s was upsetting.

My wife and I went for lunch today. We ordered nachos and a chimichanga. We waited 30 minutes before we had to ask if our food was coming. 2 couples that were sat 10-15 minutes after us received their food. They were not busy at all .The food finally came out she said the kitchen lost the ticket and of course our food was cold. Was an awful experience. I will probably never go back.

I love chuys but this location has let me down way too many times. When the gas station down the road has better tortillas than a TexMex restaurant there’s a serious problem. Got a to go order today, tortillas are hard as a rock, I took a photo it was so ridiculous. They stand up by themselves! Food was barely warm, not enough toppings for the two person fajitas… just so many negative things.

We are regular in Chuy’s and I’ve been meaning to say this since very long. Chuy’s (Cedar Park)is not consistent with their food. I had veggie enchiladas with boom boom and the enchiladas were not properly cooked. I have had similar experience many times specially in Cedar Park. We were never disappointed by the quality and taste of the food served in Chuy’s (Round Rock). This review might sound like a comparison but i can’t help as it’s the truth. Great food touches heart, but yours didn’t!

Customer service was awful. The waiter we had he was kept avoid our table, we were waiting for chips about 25 mins, never asked for second drink and also no eye contact. Waiter said he had other things to do and we notice that he’s keep going to only those table that have more then 5 people. When he was passing our table and said your food is coming. He was looking for big tip. And food was not right as per we ordered. I’m going to share this pic our food. Very disappointed the customer service we had at this location.

Kimberley Noel

I was in town visiting my daughter. After church we went to Chuy's for lunch. I've been to a few different locations but it was my first time at this location. I was honestly disappointed with the food. We were seated right away, it was busy but it's a pretty large restaurant. The server we had was friendly and came to the table right away. I ordered the bowl with steak and my daughter ordered the flautas. The food came out quickly and the presentation was great. It really looked good but had no flavor at all! It was so bland! I didn't even eat my food.

Please save yourselves and make the drive to round rock Chuys. The food was SO EVER LOVINGLY BAD. I mean, so so so so so so so bad. The chicken was drier than the sahara. \nEven lupe tortilla down …

I have lived in Austin for over 30 years and have been to various Chuy's for years. I have always enjoyed the food and atmosphere - except for the one in Cedar Park. The food is terrible at this lo…

I was so disappointed for the amount of money we paid for the queso salsa, jalapeño ranch dip, boom boom, and they were all supposed to be 8 ounces, and there was no way I would say maybe 5 ounces …

We have lived in Austin area for over 30 yrs. Chuy's always had great food & the best Tortilla soup. we'd order all the time. Was off the menu due to Covid for awhile. Learned it was back on just a f…

We have lived in Austin area for over 30 yrs. Chuy's always had great food & the best tortilla soup. we'd order all the time. Was off the menu due to Covid for awhile. Learned it was back on ju…

This was the worst experience I've ever had at Chuy's. 1st off, I took my daughter and family here for her bday. The food was terrible. EVERYTHING was EXTREMELY overcooked. Enchiladas were very dry. Fried green chili chicken was burnt and mostly fat, gristle, and extremely rubbery chicken. Only thing good was the jalapeno ranch. We ordered Mexican Martinis. And the drink was so small I got 1½ pours even with a SUPER small martini glass. This was the worst. And the server was so overwhelmed at how they kept seating him he barely could get to us and serve us.

I won't go back here. The service was absolutely horrendous. We ordered for pickup and waited 20 minutes after I was supposed to be there. I thought it was bad when we ordered from them through doordash, but this was just as bad. Also, they're were no cars waiting on the pick up area. The only reason I rated this 3 stars on food and atmosphere is because I've been there before and those things aren't bad. The service makes this restaurant a non starter.

Mediocre Mexican food you can get at dozen of other places including other Chuy's locations. Parking lot is worse than Round Rock Donuts during a rush. Avoid the area during meal times.

Went when the were no busy today. Sat at table for over 10 minute with zero service. Drove to Jardin Corona's and where immediately greeted and served. Guess this just re-validates shopping or eating local.

What the hell is this? If I could give them less than one star I would! I asked for a crunchy chicken taco and a soft taco. This is what came to my table. The chicken wasn’t even hot I was able to Palm the chicken since the temperature wasn’t where chicken should be. Look at the crunchy taco shell is that from the local Walmart parking lot vendor? Good grief man I didn’t know they were serving dog food smh! The chicken wasn’t even cut all the way they really sliced a breast and gave me a DIY taco plate. This is by far the worst Service I received and Ive had food from America to Singapore. I’d never recommend this restaurant to a homeless man starving. Where’s the manager? Is this how a food service business is ran? I need a apology for this prison meal I was served!

I keep being disappointed by this location. The entire salad was like this. Whoever put this together, would you eat this? Why serve it then? Had to microwave my chicken last time because it was still pink and I didn’t want to risk getting sick PREGNANT. I had a hair in my food once and my friend posted on FB photos of raw chicken in her tortilla soup. Not even worth trying anymore they don’t care here

We went in with my daughter's service dog and asked for a booth they said they didn't have one then we saw one and asked about and they were very rude then sat other people there. While my service dog almost got stepped on this is the worst experience ever and we go alot. But are waitress was the sweetest?Her name is jacey

This is the second time I’ve had a bad experience at this location. I parked in the pickup spot, called the pickup number, and was told to wait 15 minutes. I waited over 20 minutes outside, only to be told later that drivers are expected to come inside to pick up the order. If that was the case, it should have been communicated clearly from the beginning. As a DoorDash driver, waiting this long means losing money. Very poor communication.

Pickup orders from 3 rd party apps — waiting for more than 30 mins every time only in this location it happens…!! They can adjust the timer in the application what they are using — it says order ready for pickup - after coming here… have to wait Atleast 30 minutes ..!💆🏻‍♂️

I ate at this location last night. I’m a Chuys lover, while I was there it was pretty good service, food was good. It wasn’t until I got home and ate my leftover that I found a RUBBER BAND in my food. It was such a disappointment I didn’t even eat it after that.

I had one of the worst to-go experiences at this Chuy’s location. When I arrived, the staff — a man and a woman — told me to wait in my car for my order. After waiting quite a while, I called again and was told to come stand outside. I did as instructed, but even then, no one brought out my food. I tried calling again, but no one answered the phone. I hope management addresses this issue and provides better training for the to-go staff.

I didn’t had best of experience here. We never had been there so thought to try it. It starts with reception where who allots table are so ignorant and arrogant as a customer one has to go them to ask them please take our name and table..(Very unpleasant for Restaurant customers) Over that , after ordering food , it ll take 40 mins to get salad and basic taco no one told us. More over cutlery was dirty and we had to ask for it 3 times before getting it .. I wouldn’t not recommend if anyone expected good and prompt service. And food was average..

To go experience is AWFUL. This is the second time they have made a huge mess of an order to feed 10-15 people. First time they literally “forgot” and then it took them over 1 hour to make it. My order today was scheduled for pick up between 4-4:30 and I called at 3:58, when I arrived, and they said it would be just a minute, at 4:24 pm I’m still waiting with zero communication. They could have made and packed the entire order from scratch by now. There is no reason for such terrible service on pick up.

My wife and I love Chuy's, but this location needs help. Cleanliness: My wife had to use the restroom and was not able to due to the long line for 1 stall. 2 of the 3 stalls were not being used as the toilets were covered in blood. While dining (indoors), there were flies (counted 6) that were constantly irritating multiple tables. Service: Upon entering there was an estimated 10-15 minute wait to which my wife and I gave the gentleman our phone number and name. 10 minutes turned into 25 and new guests would enter and get seated immediately, to the point where one family came in to ask if there was a wait and the gentleman told them no and seated them immediately. After this happened a couple times, the gentleman finally realized that we were still waiting and apologized for not registering us in the virtual wait line. Fine that's okay, everyone makes mistakes. After being seated, we again had to wait for 15 minutes before our waitress finally acknowledged us and brought us chips. We finished the basket of chips to which our waitress refilled, and continued to disappear (we still have not ordered anything). After 30 minutes of being at the table, our waitress finally came to take our order. Thankfully the food was good. Long story short, go to Lupe Tortilla across the street

I ordered the combination fajitas online for curb side pick up today...and what a disappointment. As I pulled into one of the curb side spots, I received the text saying my food was ready...good timing. When I got home and opened everything up, I was immediately frustrated. 1) The portion of meat was super skimpy...not even close what the serving looks like on the menu. 2) They gave me a super small amount of veggies, and some of the onions were hardly cooked. 3) I ordered rice AND beans...but I got two sides of rice instead with no beans. 4) All 4 of the tortillas they gave me had multiple holes in them which makes for messy eating. 5) And even though I went straight home to eat, my food was cold. Since COVID, every restaurant has raised their prices...and I may not like it, but I get it. BUT, if you're going to charge me $20 (before tax & tip) for a meal for one person, and then want me to tip on top of that...I expect my food and the service to be really good. I feel like I just threw $25 down the drain for a meal that was extremely lackluster.

Its been 35 mins waiting out side for delivery order. In APPS like dd / uber/ gh they will ha e option to adjust wait time and driver time to adjust. Please do that. Dont waste driver time on Friday evenings.

Ramuk

All web orders and online orders gone——-Only delaying for delivery drivers (dd/uber/gh) no humanity for drivers —— only day delivery drivers earn on friday they make it like hell waiting ——- waiting in cold weather for 45 mins…! Still not solution..!

Jamie Melgar

I really would like to give this restaurant 0 stars. I decided to place an order to go at this location and it was also my first time ordering from here. I can say I am completely disgusted and I will never order from here again. When I received my food there was an ant on the plate, the meat was undercooked and the enchiladas were hard and cold when I received them, they look nothing like what they advertise. I would not recommend Chuy’s to anyone.