Our server Jose was amazing! He took care of us and made us feel so welcomed. Top tier service

Great meal and great service. I was there to celebrate my birthday and they even wrote "Happy Birthday" in chocolate, on my FREE birthday dessert!

Big shout out to Drew!!! Amazing service. The whole team was great. Food was delicious. We had a party of 11, every single one of us left satisfied. Thank you!

Came for lunch just as they opened at 11am. Friendly staff. Service was great. Food was hot and fresh. We were served quickly. I had the Lasagne and my friend had the Tour of Duty. Recommend both dishes. Also had mozzarella sticks for appetizer.

Great service! We were greeted with a smile and seated right away. Our server (Ramone) was better than any server we had in a long long time! My steak was prepared the way I requested and tasted very good.. We will be returning

We came in at almost 9:00pm and they were great. Fast friendly server. Great salad. We both had seafood and pasta and an adult beverage. Nice experience all the way around.

We ate there last Thursday @ 7pm. Our server Christine was friendly, very efficient and welcoming. We received our order with no delay even though the restaurant was busy. We waited 5 minutes to be seated. The food was delicious and so the drinks. Even though it was very hot outside, it was freezing in the part of restaurant where we were seating and Christine and the manager fixed the temperature at our request. We highly recommend this restaurant!

My server Paige did an amazing job today! She was very helpful with the items on the menu and always accompanied me frequently to make sure I was doing okay. Food tasted amazing as usual as well.

Great place for dinner with my family and friends. My wife ordered Scampi seadfood noodles, and my friends and I ordered variety of dishes. Great dishes, salad is great, and the res wines are outstanding. We really did enjoyed our dinner there. 18 Sep 2019: Return here by myself for dinner and some To Go for the next day. Wait time is not bad at all for and this restaurant is crowed for a weeknight. I Ordered Shrimp Scampi this time and it was very delicious. The server Federico is outstanding in customer service and recommendation of dish choices.

Had a great time at Olive Garden! The pasta was cooked perfectly—rich, flavorful, and just the right amount. I paired it with a cold beer, which hit the spot. But the real standout was the Chicken Parmigiana—crispy, cheesy, and packed with flavor. Everything came out hot and fresh, and the service was on point. Definitely a solid spot when you're craving comfort food and a relaxed vibe.

So delicious, clean nice restaurant.. Love it.. Chicken Parmegana is my favorite, bit if you want a bit of pasta alfredo, chicken, and Lasagna try the Tour of Italy❤️😍

Gabrielle has an amazing and outstanding customer service, definitely makes you want to come back and feel welcome

Took my mom here for lunch greeted by 3 friendly employees server was nice efficient and were served our meals quickly

🥰Best place to eat, when you’re craving pasta for lunch!! And, you will definitely have leftovers for din👊🏽 Oh and those donuts, holy Toledo😳🤤DELICIOUS!!!

Can never get enough of that soup of tuscana, after a hearty bowl I'm having my all Time favorite chicken & shrimp carbonara don't forget the bread stick to help get that last bit of delicious sauce

ALOHA! Robin, our server is just one human who is just an amazing person! Witty and very nice! Mahalo for your aura! I appreciate your Kindness!🤙🏾😊

It was my first visit and they were friendly and the service was good. We aet breadsticks and salads in while waiting for our food. All the food was tasty and not salty. The server gave us a to-go box in advance and was friendly until the end.

I had the Salmon it was good. Everything was how I ordered. Great customer service on curbside..

People usually hate on Olive Garden. Not sure why. They are consistently good food. Every Italian restaurant has its own style. Just like every other restaurant. I have enjoyed Olive Garden for decades and will continue to enjoy it! Still the best fettuccine Alfredo.

I feel like the food portions have gone down. I think they should bring back their original portions and perhaps give their staff a fresh clean training on customer service. customer service was not bad, but I think it could improve.

We had a party of 13 and two kids and had to wait an hour for a table, however, it was understandable. The waiters were quick to our drinks and we're on time in every aspect. Service was great, as was the food. I've eaten here for years and every single time I've had an amazing experience.

Great atmosphere and quiet. Best to go before evening since it does tend to get packed on the weekend. Food was delicious and our server was great and nice.

I have always enjoy the salad with bread sticks, but through the years the seasonings have been reduced significantly. I wish I had specify heavy on the seasoning please! Our entrees were awesome! Should have requested more marinara sauce.

Came here to try my local Olive Garden and it was great! I dined in my by self and the server was super sweet and tentative, checking on me constantly! My water was constantly getting refilled. Overall good service. I ordered the chicken Parmesan with spaghetti with the salad and bread sticks. The server offered to get me Alfredo sauce to dip my breadsticks so I ordered that too, didn’t know it was $6 for bottomless Alfredo sauce but totally worth it! The salad was fresh as always and the chicken was perfectly cooked! This Olive Garden did not disappoint! Will be back!

Came to celebrate my birthday, Nikki was our server, all we got from her was an amazing service . She's a phenomenal server. If you get a chance get her as your server. She's the Best. Nikki Nikki as my dad told her.

Melissa was so nice i really loved her ! She gave us good service , Had a smile the whole time , She really was sweet ! I will be going back and hopefully she’s there She will be my preferred server ! Girl ! Thank you so much i will always remember the great experience I was having. bad day and ur smile made me feel better Xoxo♥️

It is always good wen I come here. Good service, good dishes , good soothing and relaxing music. Always enjoy myself with my wife and daughter.

Gabriella “Gabe” Jones

Excellent customer service from Chloe and her teammate on Sunday for lunch. We had a party of 20 and they were friendly, professional and quick to accommodate. The food was good and plentiful. The servers made it an exceptional experience. Thank you!

Joanna Guerra

Gabriela, our server last night, was amazing! She was very sweet and made my mother’s birthday an overall, great experience. She never stopped checking on us and made sure everything was perfect. Will definitely ask if she’s working whenever we go!

T Chung

We just ate dinner together as a family and had the most incredible service by our server named Foxy. She went above and beyond to make our dining experience very enjoyable. We will gladly come back to this restaurant and also recommend it to others.

Georgetta Jackson

Cameron and Roxy and Micah were professional and kind. They very helpful. Customer focused service of food was excellent and provided great customer service. Keep up the amazing job and James the manager was too busy to greet us today!

Elvira Evans

Food comes with a huge plate!!Amazing! My husband and I had a dinner date tonight. It's been a long time since we came to Olive Garden. I tried the new shrimp and steak fettuccine, it was so good! and my husband had the classic lasagna. And, I had the Italian Rum cocktail, perfect! Well, it's my first time to have this drink. Highly recommended to try. And of course, my husband had the Apple sour Sangria. Jose, our server was very attentive and with good attitude. Good job Olive Garden for the good food and service.😋👍

+4

Chirag Shah

We randomly picked this place and decided to give it a try — and we’re so glad we did! We spoke directly with the manager about our vegetarian preferences, and the team went above and beyond to make sure everything went smoothly. A special shoutout to Matthew, who truly understood our taste and took the time to explain our requirements to the chefs. The food was amazing, the service was thoughtful, and the whole experience exceeded our expectations. Highly recommended!

+20

Francois G

Olive Garden in Escondido offers a satisfying dining experience. The food is consistently good, and the service is generally friendly and attentive. We enjoyed the never-ending salad bar and soup, though we found ourselves having to ask the servers for soup refills more often than we'd like. My wife had the rotini pasta with shrimp, and she loved it. Overall, it's a solid choice for a casual Italian meal.

Snoe C

Our server, Liam, was so amazing! He was very attentive, helpful, and super nice. We went for my birthday lunch/dinner around 4pm and it was pretty empty. I also got a free dessert! He recommended the chocolate brownie lasagna and it was pretty good. Really rich.

Denise

Wow! Who ever the staff was Friday night 05/19/23 was EXCELLENT! I brought my hubby for his birthday, I would HIGHLY recommend going on their website and reserving table there . I did for party of 2. Waited about 25 minutes around 7:30 not bad. Our server Claire (I believe) was on top of it! Super friendly and recommend the appetizer (so good) & I don’t drink alcohol so she recommend a yummy limeade drink she mixed with sprite (sooooo good) This Escondido location is good! Packed and food was delicious thanks again!

+1

Food was amazing (as always), but the reason I wanted to write a review was because of our server Gabriella. I have never met someone so kind, attentive, and just a naturally great server. Ive been i…

food was amazing (as always), but the reason I wanted to write a review was because of our server Gabriella. I have never met someone so kind, attentive, and just a naturally great server. Ive been…

Food was amazing (as always), but the reason I wanted to write a review was because of our server Gabriella. I have never met someone so kind, attentive, and just a naturally great server. Ive be…

Service was great , if you ever get the server George, he will not disappoint he goes above and beyond the call of duty of service ... And impressive that he can take a large orders party and remembe…

service was great , if you ever get the server George, he will not disappoint he goes above and beyond the call of duty of service ... And impressive that he can take a large orders party and r…

food was amazing. Service was a little bit slow, but it's always great to eat fresh food.

Great food, great service, reasonably priced. They finally brought back our favorite dish, stuffed chicken Marsala. They stopped serving it during Covid and we stopped going. Now it's back and bett…

I love when they have the all you can eat pasta deal. I also love their all you can eat soup and breadsticks deal. I usually order the Tour or Italy which comes with spaghetti and fried chicken bre…

Good food for a good price. My waiter was Cameron and he was so nice and helpful. He came quickly when I was seated and then got my food fast too. Every time I finished my soup he was there again t…

I went there for their $12.99 lunch which was excellent. Customer service is excellent. ambience is nice. Clara and I went back yesterday for the lunch special and again it was excellent. She had t…

We picked Olive Garden for my mom birthday celebration! She loves the food here. Our server today was Jorge, he was amazing, his kindness made my mom’s birthday celebration special! She felt very h…

We picked Olive Garden for my mom birthday celebration! She loves the food here. Our server today was Jorge, he was amazing, his kindness made my mom’s birthday celebration special! She fe…

We picked Olive Garden for my mom birthday celebration! She loves the food here. Our server today was Jorge, he was amazing, his kindness made my mom’s birthday celebration special! She felt very…

Our party of 7 arrived in Olive Garden on a Saturday evening at 6pm. We only waited about 10 minutes before being seated . Friendly server Ricky C was very accommodating. He was smiling and e…

Soup and salad were good. The meatballs lacked seasoning. The server was super helpful and friendly, and the restaurant was clean. I had written off Olive Garden because the one in Oceanside is horrible, but I really enjoyed my lunch at Escondido. I would go back to try it again.

The gnocchi soup was perfect for my 1 year old niece and the chicken parmasean was big enough for me and my adult cousin to share

Our server Tony was fantastic! Very nice man and completely on top of our needs. Our lunch and drinks were very tasty. I had the Shrimp Scampi lunch special and he asked if I wanted other veggies in it. Came out delicious! This location is getting a 4 because we weren't told of the $3 up charge for mushrooms and the iced coffee we originally ordered was very syrupy. Just entirely too sweet and thick. But the staff is cool and the food is great.

The food is good but service is really slow. They take a while even they mentioned pick up time in online order.

I haven't been to this place in 20 years, so I was curious when my husband suggested it. I wanted bread sticks & soup & salad. Hubs got the tour of Italy. Two of my favorite soups were a miss. There was a bitter tinny taste I couldn't place. The gnocchi soup was a hit! The best of the tour of Italy was the lasagna. The meat sauce was spectacular!! Very nice dining room. Service kept the hot bread sticks coming.

Yeah, the restaurant is leveling off versus how things were a decade, or even two decades ago. Service can be better, but understandable seeing how things are nowadays. Still, the breadsticks (when fresh) remain awesome and its a nice place to bring the kids.

The food was good. They gave us older breadsticks to start but got fresh ones later. I ordered a cranberry vodka ( Seabreeze) and got basically a shot if cranberry juice and 90% vodka in a tiny cup. The pastas are what you asked for. The waiter we had he was fantastic

The food is good. Standard for what you expect for OLG. The server we had was friendly and prompt. The only thing is I swear every table was a family with kids besides the couple next to us. When we came in there were even more kids and families leaving. It was 8pm on a weekday so if your expecting a romantic date maybe pick somewhere more classy. If your a family I guess it's the go too. Lol. It's about $20-$30 per plate for entrees.

The food was OK. Not sure why both managers came over to our table to ask if we were OK, had us think that something was wrong. Had the pleasure of being served by Ale she was exceptionally good on her short time here, she made us feel welcomed and always prompt in response.

No frills restaurant with decent food. Service is a bit lacking as the waiter took a long time to refill water and food. Large portion on the lasagna. Unlimited soup and salad is still a good price if you have a good appetite like me.

Your regular chain restaurant. I ordered the Chicken and Shrimp Carbonara which tasted decent. The Chicken & Gnocchi Soup was very flavorsome, would definitely reorder this. We had to wait for the breadsticks longer than usual. The server/waitress was professional friendly. Not much of a talker which is fine by me. Overall, it was a decent experience.

Food was good. Server was good but seemed to be stretched thin, trying to work 4 tables and one of them was fighting some charges on their bill and it got kinda tense. I felt bad for him but ultimately we had to wait a long time to get drinks, then wait on the food order, then a bit of a wait before they came and sang Happy Birthday with the cake. When things came the food was good, waiter was great to us and the the happy Birthday song and cake was very much appreciated by our 5 year old...just didn't expect to spend almost 2 hours there.

Air conditioning was a little cold and Meal was a little slow. Otherwise, all very, very good. We were spoiled. Our 30th anniversary. They brought wine and free dessert. Chloe was a super waitress.

Frank Kang

Had the never ending soup, salad and breadsticks. I love this menu item. It’s the only thing I get at Olive Garden. I never get tired of it. I get the creamy chicken soup. Sooo good.

Megan Carpenter

The food was great as usual. Had the fettuccine alfred with chicken and the soup and salad. Then, added meals at the end with the buy any entrée and get a meal to take home for $5. The take-home meal came with reheating instructions and were just as good. Ate 2 dinners for a great price!

alan stanly

Pretty good food but kinda pricey thesedays. Our server was fantastic today. Yay Ashley W! Cost $145 for 5 to eat, with no drinks. Large menu with something for everyone. We always enjoy OG.

Merrill Milner

Only complaint was a fire alarm was set off and it seemed way to long to resolve the issue. Food was delicious and drinks were a great blend of sweet and fruit. Time for food to come out was quick too and server was professional.

I hadn't been to Olive Garden in years so when it came to my birthday dinner, I took my granddaughter with me to Olive Garden in Escondido. Boy has it gone downhill! The ambience is still very nice…

I hadn't been to Olive Garden in years so when it came to my birthday dinner, I took my granddaughter with me to Olive Garden in Escondido. Boy has it gone downhill! The ambience is still very ni…

Excellent service from Jio, he's a new waiter and did a great job. Attentive and considerate of our wants and needs. Never failed to ask us how our food was and if our drinks needed topping off. Un…

Wow! Where do I start. I went to this particular OG a little over a year ago, maybe longer. How they have fallen from grace. I took my good friend from church for soup and salad. Now mind you, IV b…

Ate at Olive Garden last night. Service was very timely and the food was very good! We each had the delicious fettuccine Alfredo With soup, salad, breadsticks, and two sangrias. We will definitely…

Ate at Olive Garden last night. Service was very timely and the food was very good! We each had the delicious fettuccine Alfredo With soup, salad, breadsticks, and two sangrias. We will defi…

Ate at Olive Garden last night. service was very timely and the food was very good! We each had the delicious fettuccine Alfredo With soup, salad, breadsticks, and two sangrias. We will definite…

Ate at Olive Garden last night. Service was very timely and the food was very good! We each had the delicious fettuccine Alfredo With soup, salad, breadsticks, and two sangrias. We will definite…

Ate at Olive Garden last night. Service was very timely and the food was very good! We each had the delicious fettuccine Alfredo With soup, salad, breadsticks, and two sangrias. We will definite…

As everyone knows "The Olive Garden" restaurants are a chain. Consequently the quality and service have, in our experience, varied from location to location. So we cannot give a rating that applies …

As everyone knows "The Olive Garden" restaurants are a chain. Consequently the quality and service have, in our experience, varied from location to location. So we cannot give a rating that applie…

Haven't been there in a long time. Always enjoy their salad mostly because I like the dressing. It's mostly lettuce with usually two slices of tomato and two olives for that big bowl. I tried the spicy marinara sauce which was good and spicy. My topping was the vegetables which were very disappointing. I felt like I was eating from a bag of frozen vegetables. A restaurant like that should give a higher quality veggie topping. Drank sangria, it was tasty but a bit sweet for me. Service was good.

There was a lady that sat another couple before us...but the waiter made up for the discrimination from an unprofessional hostess...the one standing closest to the camera...

Gal at front was not overly friendly or helpful, but there was a belief manager that took over and helped us. Waitress was efficient but did not smile. Did not refill drinks or ask about soups. Food is always good

I like the fact that it is not noisy and you can hold a conversation. Unlike other restaurants you don't hear blaring music or pots and pans clanging around. It is very pleasant. The food was good and the service was excellent, but the prices are too high.

Went tonight for my b-day .. It was FREEZING COLD INSIDE !! !🥶🥶🥶🥶🥶🥶🥶🥶🥶 After 2 hots and multiple people complaining they finally turned ac off Food was amazing, new server Nicole Did amazing job for such a big party we had ..

Ordered the food online. Went to pick it up and it was ready within 10 minutes. That was great! But the food, itself, was just mediocre. I suppose I shouldn't expect more from Olive Garden, but I thought it was better in the past.

It was alright. Nothing special, nothing worth bragging about. Took a while to be seated even though there was nobody else waiting for a table. Service was great after we were sat though. Food was pricey, and not justifiably. I will say the calamari was pretty decent if you can look past the over saltiness. Half the food didn’t get eaten and was thrown out taken home, thrown out next day.

I love Olive Garden like the flavor everything the pasta is so good but the portions are getting out of hand like I get the full size and it’s so little it’s INSANE it’s like getting a kid meals seriously it’s insane it so little like I hope they see this an increase the portions ….

Service was great, dinner was just ok kinda alot of salt. It was on a gift card,so shouldn't complain.

D'Anne Kiley

From the moment we sat down, our waiter, Jose, was friendly, charming, quick with refills, and willing to fix an issue with my meal, but the portion that the kitchen sent out was extremely small. A lunch portion, but I had to pay dinner price. I brought it to our waitter's attention, but he just joked about it and walked away. I'm guessing that one of your linecooks isn't very friendly, and our waiter had to sacrifice his lunch to make me happy. My chicken was slightly burned in the replacement entree, which has never happened before... It is likely time to do a secret shopper visit and have a manager retrain that linecook.

Frank Tupas

Not a good night at Olive Garden Escondido. I usually like Olive Garden but found this one mediocre at best. Upon walking in the place smelled horribly of sewage but not their fault as it happens. Sat at our table a long time before our server even approached us. Found him to be unfriendly and unattentive the entire time. Food was okay. Salad and bread sticks are always good and so was the calamari. We liked the chicken and shrimp carbonara but were not a fan of the chicken giardino. We we're excited that they had canolis and that they offered traditional, strawberry, and chocolate but to be honest they were the worst canolis we ever had!! We actually ran into friends and told them to avoid the canolis and they replied "We already know. They're horrible". Anyway the food is the food and we probably just ordered the wrong things but I definitely like the other Olive Garden restaurants better in terms of service

+1

When we got there the front entrance was under construction. The wait was not bad to be seated. The service was not great we waited for a server to take our order, but I have a lot of patience so I didn't make a big deal about it I just wanted to enjoy my night. I ordered a glass of wine but they were out of a couple of bottles of wine that I had requested, finally found one that I could enjoy, but it took forever for them to bring it to me. Once the food got to the table I was happy because the food was delicious. Then we waited again for desert. I ordered a bottle of wine to take home and gave a good tip to the last server that helped us.

In the middle of the weekday, I came over total 5 people. They see us and ask how many of you!? Ok maybe she think I have more people outside! Then she saying it’s will be 30 minutes wait. In looks like empty restaurant. 30 minutes wait where? Outside or in lobby, not even at the table. This is dumb. Better eat at home;) thanks

We came and were sat fairly quickly so that was nice. Our waitress was very kind and accommodating even though it was so busy. When we ordered our pasta, there was literal bugs crawling around in the pasta. We didn’t want to make it a big deal and scare everyone off but we deeply regret that now because it was absolutely disgusting. The bugs were small, round, and black. There were several in the pasta. The manager came to apologize, she said “I’m sorry that happened” and then left. We paid for what we did eat (breadsticks, salad, drinks) and left. Never ever coming back, I think the health department should check this out. Truly gross. Please take this seriously.

We usually eat at this location and the wait staff was good as usual. This location usually has a lot of children and loud families so be ready for that. The host sat us down on top of one of 3 parties inside of the giant resteraunt. The waiter was courteous and friendly. The food hat ants and hair in it however. I do not think we will be visiting this location again. Try the one in the parking lot with Krispy Kreme by Mira Mesa if you want Olive Garden.

Really bland place. Service was next to horrible, food was like warm or worse and the staff seemed overwhelmed by the simplest tasks.

I ordered an online order to go today, when I came inside to pick it up it was very slow and yet no one came to me at the to go counter. There were about three employees at the hostess station talking while I was standing there for 3/5 minutes awkwardly staring at my order. I know five minutes is not a long time to wait and I don’t mean to complain, but it should’ve been a very fast and simple transaction, and yet I wasn’t even greeted when I came to the door and I had to go back to the staff after walking past them

Jenny Hove

Wanted a simple salad and soup recently and remembered that Olive Garden offered this. It’s been awhile ( 3 plus years) since going to this chain and we had previously enjoyed this option. The soup was a fail. We had 3 of the 4 selections. The gnocchi soup had the Consistency of paste and no flavor. The minestrone and pasta fagioli were not great. On positive.. staff was good, place was quite clean.

CritDicks

"What a waste of calories", the wife says. Only two stars because the food presented in the commercials is waaayyy better looking than how the actual food tastes. Some interesting observations: There was no Cacio y Pepe on the menu. Thats OK. But, they did have a "Toasted Ravioli", straight outta St Louis. Interesting target demographic. And, despite what the commercials say, I never really felt . . . "like family". "I don't remember the salad tasting like this, it was much better before", I said to the wife. The pepperoncini in the salad was fresh, but probably the worst tasting pepperoncini I have tasted. Perhaps use a different corporate brand going forward. I think the breadsticks were about the same, except we did experience an overwhelming food saltiness that brings all of the flavors together. We got about two fork fulls into our main entrées after filling up on salad and breadsticks. The portions were very adequate, however the food just was not worth attemtpting to break through the wall for another bite. "Save it, maybe it'll be better as leftovers , , , possibly with an egg, or saving it for the dog", I said. The Gorgonzola Steak Fettuccini was very "gorgonzola-ie". Luckily, I asked for the parmesan cheese on the side. After dining, the wife and I talked about doing OG service by robot. Not that the service was bad . . . just not necessary. OG could cut costs and still deliver the same quality (to be defined) of food to the table after ordering from the payment/table-game tablet. A paradigm change. I likened this visit to similar popular corporate restaurant visits of yesteryear. Places that have picked up and moved away or other brand restaurants that are soon to close. The OG excitement has been lost from this customer. Generally and normally, large corporate restaurants would get 3 stars from me, because it is safe to eat. Not too sure on this one. The OG signature mint chocolates were still given at the end of the meal with the check, but only one per guest nowadays. Next time we see a commercial, we'll stay home and take out a steak. Oh, and BTW; the left-overs seemed much better the next day just without the hype of “feeling like family”. Dicks

Michelle Ditsch

I have a good and bad. I did a drive up order. As soon as i got there someone came right out to verify who I was and only waited about 5 mins to get my food. The waiter was nice. I have eaten at this Olive Garden before but inside. The food was decent which is why I returned but, this time a pick up order. The manicotti was definitely not good at all. The pasta was hard and when I got it. I thought they looked like enchiladas. Nothing like the appetizing pictures The kids meal fettuccine and spaghetti were both flavorless with very little sauce. I definitely will not be doing a drive thru order again.

For the first time this has ever happen to us. Bad service. We were there since 3:30. Party of 9. As they were seating other families and individuals. The skinny associate male, came up to us( same…

Walked in at 8:40 on Wednesday November 5th and waited at the front counter for about 5 minutes while employees walked by and made eye contact. Never said anything and just ignored me. The dining r…

This place is over rated. The food is mid, the waiting to get my food was long. I don't recommend eating here at all. I've seen bugs around the building and even had a few land in my plate so I had…

This place is over rated. The food is mid, the waiting to get my food was long. I don't recommend eating here at all. I've seen bugs around the building and even had a few land in my plate so I had…

The place is pretty aside from the wine sitting out needing some dusting! We unfortunately had to mark our experience so low due to not only being served cold soup multiple times but the server we …

The place is pretty aside from the wine sitting out needing some dusting! We unfortunately had to mark our experience so low due to not only being served cold soup multiple times but the server we …

Service was very slow. After checking in 20 minutes, waited 50 minutes,when several families behind us that had 5 to 7 people in their party and gotten taken ahead of us. When given an update on th…

bad food slow service ok ambiance never coming back pasta tasted old the microwaveable ones are better, got chardged 4$ for a small bottle of soda dont come here

bad food slow service ok ambiance never coming back pasta tasted old the microwaveable ones are better, got chardged 4$ for a small bottle of soda dont come here

The staff is very rude. We waited for an hour in the car and they let in all the other parties that were Caucasian that just arrived. We mention how there was other families waiting but because w…

Horrible. Took our server 30 minutes for my partner and I to get waters. We got our food first, and still no waters. Had to remind them to get water for us. We quickly ate, paid, and left. It was my first time going there, and I’m not going back. If you want good service, absolutely stay away from this place.

i had gone in at about 3:00 PM excited for a good meal, i was actively ignored for 20 minutes by two different waiters i just had to leave. i will not be returning, try the chilis next door! servers are so charismatic & quick service <3

The food was great and the wait staff and management did their best but every plate we got was dirty, all the silverware we got was dirty, we had to ask 3-4 times to get our silverware in the first place (we didn't get it till after the appetizers arrived) then found all the silverware except for about 3 knifes were dirty. We had to ask 5 sperate times for clean silverware and it took so long we got our entrees (about 5-10 minuets) before we got clean silverware to eat them with. Two people didn't get their soups (we had a party of 8). It wasn't even a busy night. The manager ended up being our server basically. Everyone was nice and did their best but again it wasn't worth going.

Just came to eat here I ordered the all you can eat lunch breadstick and salad special in my first round of salad I found a black curly hair buried in the Italian dressing. I was completely grossed out. I was offered a dessert complementary which I did not accept. Why would I want to eat anything here after finding a hair in my salad? I paid for my meal along with the tip because the waiter was super nice and I doubt she was the one that prepared the salad,but whoever did was not following food and safety procedures nor was their hair restrained It’s not often that I find hair in my food and I go out to eat every day actually, I don’t remember ever finding hair in my food so this will not be a Restaurant I return too!!!

Really bad service!idk if it was because my brother and I are Mexican or what! I know it’s Saturday I didn’t expect to be waited on hand and foot but at least acknowledged, servers kept staring like we were an inconvenience! Every other table was getting their service while we were just left alone. After 15 minutes I pressed the call server button and still nothing, the servers kept staring and arguing with each other on who would help us! After another 10 we left! That server needs to find another profession because he looked miserable!

Came at a busy lunchtime, and having been a Server myself, I was prepared to be patient. After 10 minutes at an empty table (no water, no bread sticks, no greeting, no nothing), the Server finally came over, but STILL didn't take my order. No apology, and went to get the other tables salad plate instead of taking my order. So I left and I went to their competitors across the parking lot, and got prompt, friendly service.

Horrible incident happened after having dinner in Olive Garden with one other family on January 12th 2024. Yes SHOCKINGLY we found many small GLASS PIECES in the kids smoothies after we came back home and tried the left over smoothie. The glass pieces were too small around 0.4mm that my kids did not feel anything while drinking. My kids drank almost half if it. We called the manager "Jeff" immediately to inform this but shockingly instead of taking any action he offered us the gift card to trade for. This made me so frustrated. I called again the next day and asked for the complaint call number and they gave me incorrect number. PLEASE PLEASE AVOID going to this location. Attaching the Photos of the glass pieces.

Second time going to this location in a two week period, the first time Jeff was extremely rude at the hosting station, which was uncalled for. It said there was no waitlist on the website indicating they weren’t on a wait, and when I got there five minutes later they have an hour and 10 minute long wait? Went to a different Olive Garden location because the Escondido one seriously needs management help. I’ve constantly had issues at that location. I am so disappointed right now. The picture I’ve included is from the order I just picked up, and when you tell them you want extra Alfredo, this is certainly not extra Alfredo, and then having to repeat yourself three times for Jeff to understand what you’re saying when you have full cell service, is ridiculous. It’s like he has no customer service skills at all. Will be contacting corporate as well. There’s a reason there are so many bad reviews for this location.

I placed a Togo orders. Showed up when I was told it would be ready. I’m guessing it was ready before that since our food was cold by the time we got it home. I live 5 minutes away. I got the ravioli carbonara. If it wasn’t for the bacon it would have had no flavor at all. The Alfredo was tasteless, the ravioli tasted like flour. My daughter had fettuccine Alfredo. She took a few bites and didn’t want anymore. Husband got the tour of Italy. The chicken was rock hard. I ate about 3 of the ravioli, my husband ate about half of each of his. Both he and I got sick that night. If I ever go to that over priced place again it will be for the soup and salad. A waste of $70/$80. It all went in the trash.

We arrived at 5:05 on Sunday evening. We had scheduled our group (of 4) and there was no wait upon arriving. That was the only positive thing that happened. After waiting at our table for 30 minutes without any employee even looking in our direction (the on-table tablet had been flashing for service most of that time. Unfortunately, you cannot place a meal order on it), we went back to the front to let them know how long we’d been waiting. We indicated where we were sitting and they acknowledged our situation but, after five more minutes and seeing servers approach other tables, we left. Look, we all know Olive Garden isn’t exactly fine dining. We only go because our 11-year-old son is obsessed with their fettuccine alfredo. But I expect that, at the very least, it will meet the lowest standard of any sit-down restaurant, which is actually providing service. We were never even brought water.

Such a sad joke of a restaurant trying to pass as Italian is just laughable. They have the AC cranked up in here when there is no one inside and it's not even a hot day outside. Food is unauthentic, fake Italian food. The music they play is ridiculous as well. Overall they aren't fooling anyone and I can see them going out of business in a few years.

Went the other night for my daughter’s birthday dinner. It smelled like sewage upon entering (assuming bathroom issue didn’t use so not sure). Sat in a corner area that was hot so air flow bad or ac not on very high. Party of 8 and 6 of the utensils were dirty so had to request new ones. It was 6pm so fairly busy but it took forever to get waters and the salad and soup came out very late. We kept having to ask for items forgotten or refills it was hard to get waited on. The food was very bland shrimp was $22 not worth it bland very little shrimp 90% pasta. Wish I would have taken pictures to post on here but I’m not one to normally give a negative review. Will not be back as this was not worth $250.00!!!

Terribly slow service. Lemonade tasted like it was made from those powdered lemonades. We sent the lemonades back and they still tried to charge us. Waitress didnt come back to our table for half an hour after we finished our food. And had to wait to remove the lemonades. Would never come here again even if the food was free. Food was pretty mediocre.

The bathroom we’re hideous and disgusting. I can’t imagine trying to enjoy your weekend Sunday and having to deal with such orendus odor of urin

This was a once great restaurant chain but has drastically changed for the worse. The food is now brought in as frozen meals, reheated, and has become virtually inedible. I'm sorry to say the lasagna was worse than any other I have ever had. The chicken parmegan was a hard over-cooked hockey puck of utter disappointment. My son and I couldn't finish, paid and left. It is hard to fathom that a majority of restaurants are forgetting that food needs to be prepared from scratch using fresh ingredients. However, commercially frozen meals which are reheated are more profitable. No restaurant should ever sacrifice their customers loyalty for greed. Sadly, restaurants are closing everywhere for this very reason.

Hanie Kazemeini

Unbelievable!!! What is happening to Olive Garden!!! Food? cold 👎 waitresses attitude and customer service?Horrible!!!👎 Atmosphere?!! what happened to your nice smooth Jazz playlist?! too expensive that you needed to shut that down too?!! 👎👎 Me and my husband went to this location at Escondido last night (Sunday-not busy) around 8PM. let's start that the waitress came with no smile and heavy attitude asking if we want appetizers and I said yes chicken gnocchi soup please and he said that's not an appetizer 😳😂Okay! what do you call the soup and salad you eat before food then?!! alright then we ordered a chicken alfredo and a shrimp alfredo literally 2minutes after I swear it was a minute or two after we ordered I called him and said if I could switch to unlimited soup and salad one because I mainly go for their soup as their food quality been low for the past few years. He said no I can't help with that they already making it ... 2minutes?! seriously?!! Okay then he brought the foods and guess what, they both been cold and kinda felt if they just defrosted them🫩🤢 the soup was pretty cold too and we weren't the only table complaining about it. then he took them back and idk microwave it probably but taste like the worst pasta i ever had. I had Diarrhea and Nausea all night for this nasty food 🤮 will never go to this place again. we had a bad experience another time too but I was like maybe we should give it another chance but it looks like we just trashed our money and destroyed our sunday night.

Omer Dulger

I know this seems low but if I could give it less than 0 stars I would. The waitress was not there accept to give us our slop and powder drinks. The item on the menu I ordered was chicken shrimp carbonara and I had no idea the sauce was with bacon which I had no idea it had but all the other food my family ordered was less than mediocre. The drinks tasted like medicine. The least they could have done was warn us on the menu that it had bacon because of my pork allergy. I was nauseated from the food and the experience.