Wetzel’s Pretzel

Honestly tastes similar to auntie Anne’s. Not as buttery but I will say you get more pretzel per order, especially the pretzel nuggets compared to Auntie Anne’s. Staff is pretty nice.

i love getting pretzels here thank you ava and leila for the awesome customer service and pretzels

Love me some pretzels. Food was amazing. I was shocked at how good the lemonade was. But more importantly Lucas went above and beyond to let me try a few things before purchasing. Like everything nowadays $27 for a snack but I did get extra cheese and a drink. But well worth it. Just the customer experience will have me come back.

I personally love the cheesy dog bites every time I go to Wetzel’s Pretzels I get them all the time. The employees are so nice and welcoming it’s like they are a family own business that makes you feel apart of their family. Thank you Wetzel’s Pretzels for creating that family feeling for me and my family:)

Lucas was amazing. My husband and I needed a large order for our whole family & he greeted us with a smiling face and bubbly personality. He made sure our needs were met and answered any and all questions we had with ease. Will definitely be back!

Marin Hacking

i love getting pretzels here thank you ava and leila for the awesome customer service and pretzels

silly goober

I came in with my dog on Monday and Ava and Leila were so wonderful I got myself some delicious cinnamon pretzels and I even got a little treat for my puppy, thank you for your amazing patient workers!!!

Gray Hale

Leila and ava were such sweethearts and delivred amazing service!!! Such sweet gals!😘♥️ they recommend the jalapeño cheese pretzel and it was so amazing i had to buy another one on Tuesday ! 💕💗

Megan Withers

Asha helped us out today. She was friendly, hospitable, let my family sample the icee’s and ensured we had the freshest pretzels! Thanks for an awesome experience Asha! 😊

Chef Ginny

I adore the people working here! They are half the fun. The other delicious, beautiful, utterly half is the pretzels. Don't forget the cheese!

Jennifer Youmans

Had an amazing experience today. Ej was our order taker. He make everything perfect. Asha requested the mozzarella pretzel bites with the pizza sauce and it was not a disappointment. They are both a great asset to this company. Thank you

Laurie Willis

I have been going there since they opened and I have never been disappointed in anything. The food is soooo good and my son doesn’t let us leave Walmart without stopping by to get some pretzels and drinks to go. I go there so often that I am on a first named basis with the employees. They are super nice and always provide the best customer service. Thank you for opening your franchise in the Walmart and I wish you continued success.

Michael Romig

Honestly tastes similar to auntie Anne’s. Not as buttery but I will say you get more pretzel per order, especially the pretzel nuggets compared to Auntie Anne’s. Staff is pretty nice.

Trinity Austin

I personally love the cheesy dog bites every time I go to Wetzel’s Pretzels I get them all the time. The employees are so nice and welcoming it’s like they are a family own business that makes you feel apart of their family. Thank you Wetzel’s Pretzels for creating that family feeling for me and my family:)

EksSquared

Their white icing dip is stupid tasty. I'll only buy more pretzels from here if they have that icing. I'm very sorry to say, but I tried Aunt Annie's white icing dip afterwards and it's doesn't compare to this one.

Joseph Pugliese

Love me some pretzels. Food was amazing. I was shocked at how good the lemonade was. But more importantly Lucas went above and beyond to let me try a few things before purchasing. Like everything nowadays $27 for a snack but I did get extra cheese and a drink. But well worth it. Just the customer experience will have me come back.

Brittany Ellingson

Lucas was amazing. My husband and I needed a large order for our whole family & he greeted us with a smiling face and bubbly personality. He made sure our needs were met and answered any and all questions we had with ease. Will definitely be back!

Violet X

I got deliver this time. I have been here one other time, and the pretzels were very doughy. Essentially, they were baked quite thoroughly. Smells funny too 😂. Personally, I prefer AA’s but if you want to try these, ho ahead and make your decision

I got deliver this time. I have been here one other time, and the pretzels were very doughy. Essentially, they were baked quite thoroughly. Smells funny too 😂. Personally, I prefer AA’s but if you want to try these, ho ahead and make your decision

Wasn't bad but it wasn't great either. I ordered cheesy dog bites but got regular dog bites with no cheese. And they were burnt

So I decided to stop in here instead of going all the way to AAs while out shopping. So this is my second time going to a wetzel's pretzels but my first time going to this location. I would describe this visit as disappointing. It was pretty busy on a weekday. There were two employees but I think one of them may have been too young to actually do anything productive at the location other than hand out samples and do some light cleaning. There was an older Spanish lady and she said that she was the only employee working so I don't know if she meant the other girl was slacking or if they were hired to do specific jobs and maybe had age restrictions. The lady ran the register and made the pretzels. The ovens are on the smaller side and can make four of the larger pretzels per sheet. We ordered two plain salted pretzels, and they had to be baked, which is fine. There was another person in front of us she was waiting for their pretzels to be finished cooking so we waited about 8 to 10 minutes. During this time, the lady prepared more pretzels to bake, and she was working the register. There was another family that came up to get pretzels, and they got their items and left and then came back because they said that their order was wrong. It seemed like the issue stemmed from a language barrier, and they ended up having to wait for more pretzels to be made. But as for our order, we ordered the salt ones, and there was so much salt on them that even with removing the salt, it was still overpowering the pretzel. One of us got a dipping sauce, and the sauce was so hot that it basically was cooking itself. Also our pretzels were almost undercooked, especially at the knots. I ended up throwing away half of my pretzel. While I was there though it seems like the lady was overworked and the other employee didn't really know a lot and deferred to the other lady a lot. Honestly it sounds like they need two employees to work that can actually do all of the things in the shop or that the lady needs to allow the other employee to have more responsibilities like working the cash register and giving out samples. I probably won't be ordering from this location for a long time.

rebecca grindley

Wasn't bad but it wasn't great either. I ordered cheesy dog bites but got regular dog bites with no cheese. And they were burnt

Simply Adventures (Sarah Lynn)

So I decided to stop in here instead of going all the way to AAs while out shopping. So this is my second time going to a wetzel's pretzels but my first time going to this location. I would describe this visit as disappointing. It was pretty busy on a weekday. There were two employees but I think one of them may have been too young to actually do anything productive at the location other than hand out samples and do some light cleaning. There was an older Spanish lady and she said that she was the only employee working so I don't know if she meant the other girl was slacking or if they were hired to do specific jobs and maybe had age restrictions. The lady ran the register and made the pretzels. The ovens are on the smaller side and can make four of the larger pretzels per sheet. We ordered two plain salted pretzels, and they had to be baked, which is fine. There was another person in front of us she was waiting for their pretzels to be finished cooking so we waited about 8 to 10 minutes. During this time, the lady prepared more pretzels to bake, and she was working the register. There was another family that came up to get pretzels, and they got their items and left and then came back because they said that their order was wrong. It seemed like the issue stemmed from a language barrier, and they ended up having to wait for more pretzels to be made. But as for our order, we ordered the salt ones, and there was so much salt on them that even with removing the salt, it was still overpowering the pretzel. One of us got a dipping sauce, and the sauce was so hot that it basically was cooking itself. Also our pretzels were almost undercooked, especially at the knots. I ended up throwing away half of my pretzel. While I was there though it seems like the lady was overworked and the other employee didn't really know a lot and deferred to the other lady a lot. Honestly it sounds like they need two employees to work that can actually do all of the things in the shop or that the lady needs to allow the other employee to have more responsibilities like working the cash register and giving out samples. I probably won't be ordering from this location for a long time.

pixiedust1128

Purchased 2 cinnamon pretzels. They were rock hard by the time I got home an hour later. Tried to heat them up a little but didn’t help. Was really looking forward to these… guess you have to eat them on the spot… or maybe they weren’t fresh…

Vanessa Bexfield

The hotdog pretzel bites were stale and soggy go to auntie Anne’s

Purchased 2 cinnamon pretzels. They were rock hard by the time I got home an hour later. Tried to heat them up a little but didn’t help. Was really looking forward to these… guess you have to eat them on the spot… or maybe they weren’t fresh…

Hot dog has absolutely NO flavor. The cashier charged me for the wrong thing which was more expensive and offered no refund of the difference. Not sure how “jalapeño dog” sounds like a jalapeño pretzel. She said I didn’t tell her what I wanted. How does that even make sense? I was better off going to Sam’s Club for their $1 pretzel that taste better.

This is my first ever food review and I’m not doing this to complain but to point out a certain problem that can maybe be addressed. When I first went to the opening of Wetzel’s Pretzels down in palm bay the food was delicious. I had order a nice cinnamon pretzel an it was soft and chewy the way it ought to be from my experience with other Wetzel’s pretzels chains. But when I went there the second and third and following times I noticed something rather off. All the times I asked for cinnamon pretzels were returned either overcooked (hard on the outside soft on the inside) pretzels or with the cinnamon bought from a second hand market such as Walmart which is the place that you guys are located in. And a lot of the times the cinnamon doesn’t even stick because I don’t think the employees are applying enough butter or oil spray to get them too. I think the issue at hand here might be to address this to your current managers in order for them to troubleshoot the issue because I think there is some confusion in how to make that item. Because it seems like whenever I order cinnamon pretzels after the first time I came there it’s either overcooked or hastily applied with cinnamon that is sometimes not even from the establishment itself. Please address this because I have stopped going since this message because I’ve grown tired of tasting food that doesn’t represent the original quality.

Crystal HollaBackMario

Hot dog has absolutely NO flavor. The cashier charged me for the wrong thing which was more expensive and offered no refund of the difference. Not sure how “jalapeño dog” sounds like a jalapeño pretzel. She said I didn’t tell her what I wanted. How does that even make sense? I was better off going to Sam’s Club for their $1 pretzel that taste better.

Samuel Artley

This is my first ever food review and I’m not doing this to complain but to point out a certain problem that can maybe be addressed. When I first went to the opening of Wetzel’s Pretzels down in palm bay the food was delicious. I had order a nice cinnamon pretzel an it was soft and chewy the way it ought to be from my experience with other Wetzel’s pretzels chains. But when I went there the second and third and following times I noticed something rather off. All the times I asked for cinnamon pretzels were returned either overcooked (hard on the outside soft on the inside) pretzels or with the cinnamon bought from a second hand market such as Walmart which is the place that you guys are located in. And a lot of the times the cinnamon doesn’t even stick because I don’t think the employees are applying enough butter or oil spray to get them too. I think the issue at hand here might be to address this to your current managers in order for them to troubleshoot the issue because I think there is some confusion in how to make that item. Because it seems like whenever I order cinnamon pretzels after the first time I came there it’s either overcooked or hastily applied with cinnamon that is sometimes not even from the establishment itself. Please address this because I have stopped going since this message because I’ve grown tired of tasting food that doesn’t represent the original quality.