Paige

My boyfriend & I came here to celebrate our 3 year anniversary. Amazing experience. James made us feel so welcome. My boyfriend is a longtime Steelers fan and we were able to talk to him about it and relate. The food is always phenomenal. HIGHLY RECOMMEND! I got the Cowtown with onion rings. Btw, best onion rings ever

LG Guerrero

Oh wow amazing!!! Food was absolutely delicious 😋, as soon as we walked in everyone was so friendly!!! Everything was nice and clean!! Easy to order, and food was hot and the milk shake was on point!! Must try the banana pudding!!

+1

Robert

Fort Worth only chain family owned and the original location is still open on Camp Bowie. This satellite location is the next best thing to the original and the food is just as great. I had the 1/2 lb cheeseburger w/ onion ring rings. The counter staff was friendly and the wait was as expected for a “we don’t make it until you order it” restaurant. If you like All American fare you will find something great here.

+1

CatDogsHarmony petcare

First time eating at this establishment. Decided to stop by during one of my pet sits that I am on in the area. I ordered my food by phone and picked my items up shortly after. Firecracker hamburger and chocolate malt. 👍🏾 First thing I noticed when I came in the door is one of the employees in the back, touching on his face (including his nose) and rubbing his hair as he was talking to a coworker while at the food prep table. (I realize people do this sometimes without noticing -he was really into the conversation). I spoke up immediately and told him how he shouldn't be doing that by the food. I did it in a light-hearted way, but the young man had an attitude in response. Two of the managers were at the front counter witnessed my concern. One apologized for it and the other one addressed him about it. Instead of apologizing or even feeling embarrassed, the young man, responded "I wear gloves to prepare the food" with a rude tone and rolled his eyes. I responded "Yes but there's skin flakes and dandruff and whatnot..." I am thankful for the two ladies who I assume were managers who at least took the time out to educate the young man and I hope he learns a little bit more about food hygiene and customer service. If nothing else, he could have kept his mouth closed instead of trying to defend himself, even if you didn't have the courtesy to apologize. Outside of that, the burger that I ordered was hot fresh and delicious and The malt was good. Would have been five stars all around if not for this interaction. I won't be returning because of that experience. Being in the service industry myself, I believe it is important that the customer feels heard and that their concerns are met with sincerity, not challenged.

kat

Upon entering, I loved it! Very old-fashioned and reminded me of going to the burger places where my parents grew up. Everything after that was just okay. The cashier was somewhat rude and impatient/short with everyone she encountered. Guess it wasn’t her day. I ordered the Cattleman burger and to say it looked nothing like the pic is an understatement. That pic is all juicy, bbq flowing down the sides, melted cheese, thick onion ring, I got none of that. Mine looked like a cracked out, dry McDonald’s burger. But the price isn’t bad so I guess that made up for it? The place was clean, so I did appreciate that. And I loved the decor. It’s at least worth a visit.

Rebecca Cruz

Took 28 minuets to get 4 burger orders with fries and 2 kids chicken strip meals. The fries were extremely hot while the burgers were warm, different temperatures. About 4 orders that were placed after mine got their order before mine

Scott

The burger patty while had no seasoning and was bland yet I was full when I left so bonus. Not the best I've had but decent. Fries were pretty good tho. And the gentleman that took my order was extremely nice. Great music if you like country! A small dance floor would be awesome! 👍 Price was kinda high for 1 person yet I did get an extra patty so..

Not Happy

Felt like more if a community picnic in there. Est in 1946 and it showed. The hamburger that was so hyped up is okay no where near the top ten burgers that I have had. Their crinkle fries sucked. Also I will never understand restaurants where I ho to the counter to order, I go back to the counter to get the food that is served in a to go sack, I then throw away my trash and yet they have the audacity to have a tip jar and tip screen. Sorry I dont tip when I am doing everything but making the mediocre tasting food.

Dani Martinez

Not sure what happened but something has definitely changed this is second time receiving a burger like this from them, received my burger all WET, the bun was literally dripping.. and the fries were super cold. Dont think we will be back.

This place fell completely off. Soggy cold burgers + hard burnt fries is definitely not what I asked for nor expected when they claim it’s made to order. The patty was as stiff as a hockey puck. No flavor accompanied by wilted lettuce dripping with water as it mixes with the rest of the condiments. Grotesque. This place used to have good food and good customer service but it’s not the same.

$8.50 for jr cheeseburger and almost $6?for BLT w/one piece of bacon. . Onion rings were small and thin…way over priced for amount of food. All portions were small. Camp Bowie location is way better. Do not recommend

All things Helen G

The burger wasn't made to order and was old and cold. I asked her for lettuce, tomatoes and pickles, but had to cut my own tomatoes and add it to the burger. I asked for jalapenos on the side, but they were added to the burger. The fries were also cold and the onion rings were hard. I'm so disappointed.

Amanda Maebell

We went in and this was the worst experience we have ever had here. There were mostly teenagers working there all joking around, being loud, arguing. We could hear all of their conversations. The food was mediocre and that’s being nice. I usually think Kincaids is amazing but I would definitely go to the one on Camp Bowie and not this one. The employees seemed out out by us ordering they weren’t even nice there was this attitude like “ugh hurry up and order” there was not anyone behind us and they were not busy. The girl that was putting the ketchup on the tables didn’t take that white paper out when she did which I thought was odd. Then the girl getting the trash inside was fighting with some guy not fist fighting but arguing. This was a fail.

+2