Zachary Lang

Good food - tasted fresh. Service was decent, though cashier did not execute good customer service when taking our order or when they missed an item on our tray. Atmosphere normal for El Pollo, no substantial complaints. Love the bakery next door too!

Sheep in the city

Their grilled chicken is always the best. Just simply get the chicken rather than combo which includes 2 sides + tortilla/chips. Enjoyed a chicken feast with the salad. Price was great with this amount of food.

+3

Pi Kay

Fresh food, a good choice given what’s available in this town, the staff were very courteous

Abe S

Good chicken - tasty and healthy vs fried chicken. Sides are nice and this place has a nice view of the mountains. Staff is nice. Only thing is they ran out of some salsa and napkins....

R E

I think as far as fast food goes, El Pollo Loco is usually the best because their ingredients are fresh. Unfortunately this branch has never failed to mess up an order, forgetting items or not removing things that were requested due to the fact that we’re allergic. Online, extra guac with a taco is $1.19. If you actually order it with the taco, the person will change up to $5 for a teaspoon of gauc which makes no sense. They’ll say the prices have gone up, but that isn’t true. I don’t know if people are trying to pocket extra cash or something but it’s a little concerning when you think how many people probably pay 3-4 extra dollars per order because the staff if lying. It seems a little sketchy for a place that in the past hasn’t been bad.

Sangwoo Oh

The delivery truck blocked the chargers. Please don’t do that.

Shavon Aviles

Our food tastes burnt ands we are on our way through so it not like we can stop and turn around. I hate that we spent that much on food only for the four of us to not eat it. Even the Mac and cheese tasted burnt.

Jenny

Bed service for senior customer. Being dishonest with the elderly .I feel discriminated against. There are flies when eating

REX Gaming

Paula is the most unprofessional young lady I have ever met. Every time I go in there she acts like customers coming in is an inconvenience to her even tho it’s her job??? She is a bratty teenagers and needs to learn how to properly work in customer service! She always has the rudest smirk on her face. I enjoy the food at this establishment but this one employee is making it not worth buying from here. She needs a reality check for real!

Diana & Carlos Higuera

Food was ok, we ordered a burrito no tomato and no salsa, they put both things in it 😒🙄 I just didn't like the fact that both man n women can be in the same restroom and there's no privacy. Another lady and myself walked in and a man was walking out and a boy too .... weirdest experience I've ever had in a public restroom bc the doors of the bathrooms have slits and are not fully covered ...😑😑😑

+1

Coulter Ross

Food was runny and they now charge for cilantro dressing and it isn't even made right still tastes good but they were doing good so they should've change anything