Mariana Mejia

We were at the place Carrie was our waitress, she attended us super well and she was always asking if were okay, when paying she surprised us with her life story, she is a strong woman and I am pleased to know that the sun always rises for everyone.

Hanna Escandon

Had dinner here last night to celebrate a graduation, party of 6. The food was tasty as always. The service was phenomenal, Carrie was our server out on the patio and she was amazing. Her customer service was greatly appreciated, my son has trouble speaking with new people and she was so patient while communicating with him/taking his order. Carrie was personable and attentive. I plan to dine here again soon, it was such a pleasant experience.

Jae Woun Kim

This was my first time visiting the Brea location, and I couldn’t have asked for a better experience! Our server, Carrie, was absolutely amazing—so friendly, welcoming, and attentive from the moment we sat down. She took the time to explain the menu, offered great recommendations, and made sure we had everything we needed throughout the meal. Carrie truly made my first visit memorable with her positive attitude and excellent service. I’ll definitely be coming back thanks to her! Highly recommend asking for Carrie if you stop by!🙆🏻‍♀️💕

hq825w

I recently dined at the Brea location and had a fantastic experience, thanks to our server, Carrie. She was incredibly friendly, attentive, and made us feel so welcome throughout our visit. Carrie went above and beyond to ensure everything was perfect, always checking in with a warm smile and great attitude. It’s rare to come across such genuine and thoughtful service these days, and she truly made our meal even more enjoyable. I’ll definitely be coming back, and I hope to be seated in Carrie’s section again! Thank you for the wonderful service!

Wayne Cheng

Came back again for their weekend prime rib deal. All the foods (wedge salad, prime rib, Asian chicken salad, pizooki) taste good. Our server, Ashley, is very nice and attentive. If there is anything to be complained about, it would be the price of the prime rib dinner, which went up from 29 99 to know 35.99 in 3 years. But hey, as long as the meal tastes good, who cares.😂

+1

Kayden Lamb

BJ’s offers a wide selection of great foods. You can get something simple like burgers or something more like steak. The service here was good they were very attentive. The place was pretty clean and nice. I’d definitely recommend you come eat here when you get a chance.

+14

Test Test

Ordered takeout from BJ’s Brea. Receipt clearly shows two full racks of ribs, each including fries, but both fries were missing when I got home. I tried calling the restaurant multiple times right away and no one answered, so there was no way to fix a clear mistake. The manager later offered a $10 gift card, which doesn’t even cover the value of what was missing — BJ’s charges $5.99 for a single side of fries, and I was missing two. Disappointing to-go accuracy and poor customer service. This should have been handled much better.

Nyackadooder

I ordered the Thursday special, tri tip along with two signature sides. The tri tip was quite literally as tough as a leather boot. The sides I ordered were the mashed potatoes and the roasted vegetables. The mashed potatoes were 100% instant mashed potatoes. They had they grainy consistency and basically no flavor. That is not an exaggeration. The vegetables were basically raw and cool to the touch. Raw broccoli, cauliflower and mushrooms. Again, not an exaggeration. My father ordered the soup and salad. The salad was very good apparently but the soup was also basically cold and when we informed the waitress, she told us that it’s “normal” and “just how it comes” which is insane. The pizookies and pizza were good. I also reached out to the customer service email just to inform them of these issues and they didn’t even apologize which I find extremely unprofessional for a business of this scale. I received a response from the senior manager named Katie Hallman who basically just said “next time inform the manager while you’re there”. This was my first time coming here in maybe 6 or 7 years but i definitely won’t be returning anytime soon.

Donnie XIX

I want to start this off by saying my friends and I are black. On Saturday, November 22, I walked into this Restaurant with my friends And waited to be seated. The hostess proceeded to hand a note to the server of our table, That told her to put is in the back of the restaurant outside, which was so surprising to the waitress that she was shocked and said “You want me to sit them outside ?”. While we were walking towards the back, I proceeded to see three consecutive booth seats that were in the front that were available and clean for the next customer, but when we got Outside, the booth that we were seated at was bigger than the ones that were inside. I understand that this is Orange County, But we should be treated as everyone else, placing the only black individuals in the restaurant outside when there were a multitude of seats that were available inside that would’ve been able to fit three people and to chuckle when I make a face about it is truly unacceptable. I wish I could give this place a 0

Astrid Gil

I went last night to watch the FB game. It’s been a few years since I’ve been to this chain restaurant. Now I remember why! Appetizer came out burnt, I returned it. My drink was blah even though I paid extra for “better liquor” then my main entree was horrible. Hard dry tortillas on tacos and the lime was like it was sitting under the sun for 10 years. Chips were salty and had oil taste with undercooked bean soup. I will not be returning. After calling for the manager my food was comped but the whole experience was awful. This place is just good for the dessert but nothing else.