Howard Hom

We had a great experience at BJ’s in Cerritos thanks to our server, Nick. He was attentive, upbeat, and genuinely funny, which made our meal even more enjoyable. Our food came out quickly and everything tasted great—the pizza was delicious, and the soup-and-salad combo was an excellent deal. Nick checked in often without ever feeling intrusive and made sure we had everything we needed. Overall, a wonderful visit. We’ll definitely be back!

colin Kerr

nick was the best server i’ve ever had , helped me with all my needs and kept our drinks replenished , also made excellent food suggestions

Andrew Frausto

Alyssa was the best! Such a sweet server! So knowledgeable about the menu and receptive to our preferences that she knew exactly what to suggest! Alyssa was attentive and gave us over-the-top customer service! Super sweet! Her and Riley made our night!! ❤️

Daniel Olvera

The 4 borderless screens above all the beer taps is 5 star deserving in itself. However this is paired with great service. Shoutout to Vanessa for the great beer recommendations that concluded with an amazing birthday pozookie as the cherry on top!

Katrina Catamisan

Our waitress Kassandra C. was amazing. The food was delicious, but what really stood out was her exceptional service. She was attentive, friendly, and kept checking in on us throughout our meal to make sure we had everything we needed. She made our dining experience so enjoyable—will definitely be coming back and asking for her!

AS

This was my first time coming to this establishment and it was overall an OK time. The establishment itself is similar to other franchise locations in terms of atmosphere, quality of food, etc. However, I thought that the service was not great. We had to wait nearly ten minutes to be seated in a restaurant that was probably 35% at capacity. Additionally, we had to hunt down our server to not only order food, but pay the bill. We ended up going up front and manually asking for the bill and paying there.

Emily

We came on a Saturday night so I made sure we had a table set ahead of time. Our waiter was phenomenal, and attentive, and even though there was a slight wait for our food, he kept checking in on us and making sure we were good. The food was okay. The cheese on my sandwich was kind of... rubbery. The meat was thick and difficult to chew. I ended up just sharing everyone else's meals. Entirely my fault for not sending it back and not allowing them to make it right, but it was a Saturday night and I didn't want to be annoying.

John Lewis

Waited an hour to be seated, when we were there were a bunch of open tables which were later filled with people so it’s not like they were in a closed section. Got menus and both of them had old food stuck to them, one was a really big piece (see photo) and the other had like lettuce under the clear plastic, waiter seemed out of it. One ordered a chili bowl and waiter read back a pazooki….food entrees came out at way different times, and missing items. Just overall a bad experience. Seriously concerned about the hygiene at this location- if they hand out menus like that imagine what else is being “missed” in terms of cleanliness. They then sat a table next to us with several kids who were allowed to run wildly around the table and intentionally throw large amounts of trash on the floor which went unpicked up for the bulk of the time we were there. Thought I was at a Chuck E. Cheese’s for a minute but it wasn’t.

jaime vega

Great service. But highly unsatisfactory for the food! Everything that was shrimp 🍤 based was extremely salty, starting off with the garlic shrimp and bread appetizer, it was way to salty and it got even worse, the shrimp tacos tasted like straight salt, I’ve been to other places where shrimp is not super salty and way better tasting than here. The only good thing was probably the Caesar salad but had to too much dressing on it. Whoever is a chef here or is cooking needs to learn how to season their food I wouldn’t come back for seafood here, maybe just the beer, pazookie, and or pizza. Came on a Sunday from 4:30-5:30pm with reservations so wait time was fairly quick highly suggest making one or I’ll wait 30 min-1hr.

Marifer Magana

Came in yesterday around 7pm during their dinner rush. We had to wait an hour to get seated, there was no problem with that. But after that everything that could go wrong went wrong. Our hostess sat us and didn’t give us any sort of place setting (will be important later). Our waitress came and we ordered our drinks, when our drinks came our waitress spilt one all over its side and sticky residue and drink got all over our table. We didn’t have any sort of napkins, 4 of their employees saw the mess on the table and walked by, no one offered to bring us any napkins, so i had to go up to 3 of their hostess who were dancing and joking around to ask for a place setting. After that we ordered our food, our waitress was very short with us, would cut us off while we were asking for things but gave other tables her full attention and time. My partner asked for her burger to be cooked medium, it’s obviously raw in the photo. The kitchen gave me the wrong order when we tried to ask the waitress again she gave us an attitude and didn’t let us finish talking. When they brought out the new order, it was still wrong. After that we just decide to leave. We come to BJS often especially in the fall when the Screamsicle is part of the menu. My partner feels like the waitress acted that way towards us because we are obviously a gay couple, we noticed that she was only short and rude with us. Everyone else had wonderful service. Overall i’m just really disappointed in the service and the food quality, will not be dining in this location ever again. On top everything, my partner has reported feeling sick after eating here so food poisoning is just the cherry on top.