Jöel nos ha preparado este batido del mes, estaba buenísimo ( y el batido también), muy buena atención en caja por parte de Armando, 10/10 todo, volveremos sin duda.

Aldo Rey

We have been 3 times in the last 3 months and the burgers and other food we have tried never disappoints. The atmosphere is first rate. The consistent disappointment is the service. Every time we have been there we have had to call someone's attention to the order counter from the kitchen. Update on 12/18/25: they have hired a new person taking orders and she alone has improved the service experience 10X!! Keep upnthe good work.

Serj IR

Really good quality burger at good prices

Abel Abel

Exceeded my expectations in terms of food quality and the whole set up. Gluten free options for burgers, are of a help when deciding where to go. Thanks you all for that and the great attention as well.

Sergio G

It is my favourite chain of burger restaurants in Valencia. Everything is good here like in their other restaurants. The burgers are always delicious as well as sides. The only negative remark is about a lot of dirty tables and dishes in the hall, sometimes.

Jason Maskell

The burgers are the best I've had in Spain, by far. I've ordered a few times and been there in person now twice, and never had any issues with slow food or bad service. In fact, quite the opposite - the staff was super friendly. There's also a small play area for kids in the back, which helps us parents out a lot. Recommend!

Alberto G.

I didn't try the food but the place and atmosphere seems nice

Boris Shekhirev

Always great burgers. One of the best I ever tried world wide.

Ibtisam Ahmad

Best nachos in town 👌

Hace ya dos meses que ha perdido su encanto,la carta sin actualizar,sin hamburguesas del mes y han cambiado los panes.Ademas las raciones de patatas más pequeñas . Pero ya el colmo es que siendo cliente habitual y teniendo la aplicación donde tenía un descuento del 10 % hoy me dicen que Albacete no hace promociones.Me parece que están dejando escapar clientes y perdiendo la esencia de la franquicia. Como punto positivo es el servicio de las chicas y chicos que te atienden,muy amables.

Justin Harris

Expensive (€18 for a burger, fries and two drinks) but very good quality and delicious.

Jean Curci

Not bad at all, and super cool deco.

Ria

OK the burgers are expensive, but if you want to splash out then go for it. They're very nice, quick service and the milkshakes are delicious!

+1

Nuno Coelho Martins

What is it with this craze around burgers. Burgers costing as much as a proper stake should cost. Makes no sense. This said, these were prob the best burgers I had in a long time.

Bastante buena la hamburguesa aunque la cheesecake deja mucho que desear, nada que ver con la imagen en el menú, no es tan cremosa y los toppings son demasiado dulces, por si sola no luce nada. El ambiente bastante bueno, aunque haya bastante gente el lugar es grande y el ruido no es excesivamente alto.

La comida muy rica. El personal muy amable, te explican todo, pero el servicio muy lento. Fui con mi pareja, estamos solos nosotros y tardaron 25 minutos en servirnos dos hamburguesa y una ración de patatas. No me quiero imaginar lo que tardarán cuando esto esté lleno.

Soy clienta habitual de esta hamburguesería (en esta ubicación) y creo que ya he sido lo suficientemente empática con el personal, pero lo de ayer, sábado 17 de enero de 2026 fue horrible. Últimamente el servicio es pésimo, tardan en servirnos la comida 45 minutos mínimo, llegando a tardar incluso hasta 1h y 15 min. No es normal esperar tanto cuando la preparación de dos hamburguesas y dos entrantes no exige tanto tiempo de preparación. Además, solo hay una persona atendiendo y eso produce que las colas que se formen para pedir sean largas, cuando hay dos terminales para poder agilizar este proceso. También me gustaría destacar que la temperatura no es muy agradable, no tienen la calefacción encendida y cada vez que se abren las puertas entra muchísimo frío y hace que estes helado/a todo el rato y, al final, no estes agusto. Además, también quiero añadir que SIEMPRE que voy tengo que pedir al personal que retire los platos de los anteriores comensales y limpien las mesas, NUNCA hay nadie disponible y considero que la limpieza del local es algo FUNDAMENTAL. Espero que pronto se ponga una solución porque no es la primera vez que me pasa y la próxima vez pondré una reclamación, pediré el reembolso de mi pedido y me iré a otra hamburguesería.

Trato genial! Local frío, es tan grande que hacía frío. Poco acogedor, quizá las opciones que pedimos no fueron las mejores pero la hamburguesa del mes Fua nos decepcionó. De verdad que el trato de los empleados en reseñable! De 10. El punto de la carne muy bien y buena calidad pero sin más.

Pedimos mi pareja y yo hamburguesas con patatas y palitos de queso. Llegan sin salsa, no comemos las guarniciones y nos quedamos con la mitad de la cena. Una experiencia bastante nefasta. Además mi hamburguesa era muy poco hecha y llega al punto. ☹️

Hemos elegido entre este hamburguesería y pizzería comer aquí. Chico que ha recibido nuestro pedido, es amable y atento. Después han sido todo bastante mal. En esta hora el sábado a las 14.40 casi no había gente, pero hemos esperado comida 16 min del tiempo en cheque, cuando hemos pagado. Nuestro pedido era dos combos con burger BLUEBELL , nada más. Después recibimos burgers que nada que ver con imágenes, que nos ofrece carta. Adjunto la foto. No han tenido casi ni queso azul, ni salsa. Pero se llama BLUEBELL!!! Sin queso azul… he acercado con chicas de cocina, ellas me han dicho que podrían poner más queso y más salsa, pero yo quiero del principio tener comida buena… y por último: local tiene problema con desagüe.. tiene olor de metanos… fue experiencia mala…

Hice un pedido del cual no me llegaron ni la patatas ni alitas ( que encima pagas un plus) y encima ahora como van las salsas en botes de plástico, se me derramaron las salsas de barbacoa encima de las tartas y he pedido reclamaciones para que me devuelvan el dinero porque fue a través de Uber y nada. Estuve llamando también al teléfono y a la que le daba para que me pasaran con el restaurante se colgaba solo hasta sin tocar ningún botón. No es la próxima vez que pido a este restaurante y siempre me falta algo. Y NUNCA CONTESTAN EL TELÉFONO

Iuliana Nicoleta Serban

The worst burger in a long time,I ask for medium rare and came very well done,my friend si asked for a well done and came burned 🔥 was actually so hard to eat ,have to mention the 1h wainting time until the burger came ,you despoint as times pass by....

Niklas

Great burgers but slowest fast food you can imagine. Service is incredibly slow.

Rui Costa

Came to L’Eliana Fitzgerald for lunch today with my 5yo and wife. Our order took 45 minute to be delivered, unacceptable for a fast food restaurant. I asked if they could at least deliver my son’s, I got a bad reply from an employee “the fault is the oven”. Well, it’s certainly not the costumer fault, I asked for reimbursement and suddenly my food is prepared instantly (for reference the order made just ahead of ours was processed in less than half time)

Terrible service!! After waiting for over 45 minutes for our food we only got half of it which was already cold and we decided to leave. We tried to get a refund but there was a que (at least 5 other…

Terrible service!! After waiting for over 45 minutes for our food we only got half of it which was already cold and we decided to leave. We tried to get a refund but there was a que (at least 5 oth…

Terrible service!! After waiting for over 45 minutes for our food we only got half of it which was already cold and we decided to leave. We tried to get a refund but there was a que (at least 5 oth…

Terrible service!! After waiting for over 45 minutes for our food we only got half of it which was already cold and we decided to leave. We tried to get a refund but there was a que (at least 5 oth…

He ido a este restaurante en L'Eliana unas cuatro veces en los últimos dos años y siempre es pésimo. No entiendo cómo consigue tan buenas críticas. Anoche (me prometo no volver nunca), un domingo por la noche, estaba muy tranquilo con unos ocho clientes más. Esperamos 40 minutos antes de ir a quejarnos de que aún no habíamos recibido la comida. Al personal le da igual; el que nos atendió se encogió de hombros y dijo "ya viene". Se quedan parados sin hacer nada y, desde luego, no tienen ningún interés en ayudar. Ha sido la misma experiencia cada vez que hemos ido: al personal le da igual, la comida tarda una eternidad en llegar y, por lo general, cuando llega, está helada. Lo único positivo de anoche es que, por primera vez, la comida estaba realmente "caliente". Hay muchísimas hamburgueserías mejores en L'Eliana; hazte un favor y ve a otra. Disfruta de la foto de la hamburguesa menos atractiva que jamás verás. I have been to this restaurant in L'eliana about four times in the last two years and it is consistently dreadful. I have no idea how it gets such good reviews. Last night (I promise myself I will never return), a Sunday night - very quiet with maybe 8 other customers in their we waited 40 minutes before going to complain that we still hadn't received our food. The staff absolutely do not care, the one we spoke to just shrugged and said 'it is coming'. They are just standing around doing nothing and certainly have no interest in being helpful. It has been the same experience every time we have visited, staff don't care, food takes a lifetime to arrive and generally when it does it's stone cold. The only positive from last night is that for the very first time ever, the food was actually 'warm'. There are so many better burger places in L'eliana, do yourself a favour and go somewhere else. Enjoy the photo of the least appealing burger you will ever see.

Arnaud Laylle

Takes more than 2 hours to deliver, everything cold, and forgot the sauce … not recommended in deli every at least.

Qasid Shahid

First they didn't know we ordered, after waiting for 15 min they saw us and asked if we ordered something, then the lotus milkshake they made was only with milk no (vanilla) ice cream was there, all we could taste was the milk, when telling them this they didn't even bother to make another one and said we will charge u for another one. We left that milkshake in the counter. Best customer service!

Aya Iizuka

I did take out a hamburger on December 28th. When I ate it as soon as I got home, the meat was red and I felt a little worried, but after I ate about half of it, it felt like I was eating raw meat, so I stopped eating it. An hour after eating half of the food, I felt nauseous and unwell, difficulty breathing, diarrhea, headache, high fever, So I got all kinds of food poisoning symptoms. I was sick for the next five days and it was the worst time being end of the year ever. Restaurants that serve raw meat because the chefs don't know how to grill it are really dangerous, and if they don't stop their operations now, I think someone will become seriously ill and die someday. Or the management should immediately realize the low level of training of the people working there and the level of quality at the store. It was the worst food poisoning I've ever experienced, and I thought I was going to die, so I wrote about it here because I don't want anyone else to have the same experience as me.

Rebecca

Terrible service!! After waiting for over 45 minutes for our food we only got half of it which was already cold and we decided to leave. We tried to get a refund but there was a que (at least 5 other unhappy costumers) for that so we just left. How a company manages to hire such a incompetent staff is a mystery!

Tiffany Dantas

Do not recommend ordering via Uber. They are not capable of getting an order right… 3 times I’ve ordered and all 3 times one or multiple things were missing