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Leon Valley

IHOP

★★★★ 3.9 · 125 reseñas

En IHOP León Valley, te damos la bienvenida a un hogar lejos de casa donde los sabores americanos clásicos cobran vida. Desde nuestras famosas tortitas hasta una amplia selección de platos reconfortantes, te invitamos a disfrutar de una experiencia culinaria deliciosa y accesible...

IHOP

Breakfast, pancake · Leon Valley

3.9 · 3,260 reseñas Google
Yelp 2.5 (113) TripAdvisor 3.4 (5) Uber Eats 4.3 (1,000) Groupon 4.4 (10) Yellowpages 1.3 (4)

Sobre IHOP

En IHOP León Valley, te damos la bienvenida a un hogar lejos de casa donde los sabores americanos clásicos cobran vida. Desde nuestras famosas tortitas hasta una amplia selección de platos reconfortantes, te invitamos a disfrutar de una experiencia culinaria deliciosa y accesible para todos. Con año...

En IHOP León Valley, te damos la bienvenida a un hogar lejos de casa donde los sabores americanos clásicos cobran vida. Desde nuestras famosas tortitas hasta una amplia selección de platos reconfortantes, te invitamos a disfrutar de una experiencia culinaria deliciosa y accesible para todos. Con años de tradición, seguimos sirviendo sonrisas y momentos especiales en cada mesa.

Qué dicen los clientes de IHOP

IHOP in Leon Valley receives praise for friendly and attentive service, especially from servers like Denise, Nicole, Eboni, Fernanda and Yvonne. Manager Haam is also frequently mentioned for excellent customer service. Cleanliness is noted, but some had issues with food quality and order accuracy.

Platos populares

coffee breakfast bacon food (8) chicken pancakes (3)

Ideal para

Familias Informal Noche Comida rápida

Tip: Visit late at night for a quiet place to eat and drink unlimited coffee while studying.

Servicios

🅿️ Parking 🚗 Delivery Accesible 🌅 Desayuno 🍽️ Almuerzo 🌙 Cena 🥗 Vegetariano Café
🎯 Casual 🛋️ Acogedor 🤫 Tranquilo Trendy 👨‍👩‍👧 Familiar 👥 Grupos

Preguntas frecuentes sobre IHOP

IHOP está ubicado en 5920 Bandera Rd, San Antonio, TX 78238, Leon Valley.
IHOP ofrece cocina breakfast;pancake.
IHOP tiene horario de atención. Consulta los horarios actualizados en su perfil.
IHOP ofrece los siguientes servicios: comer en el local, para llevar, entrega a domicilio.
Los platos más recomendados en IHOP según las opiniones de clientes son: coffee, breakfast, bacon, food, chicken.
IHOP es ideal para familias, comida casual, cenar tarde, comer rápido.
IHOP in Leon Valley receives praise for friendly and attentive service, especially from servers like Denise, Nicole, Eboni, Fernanda and Yvonne. Manager Haam is also frequently mentioned for excellent customer service. Cleanliness is noted, but some had issues with food quality and order accuracy.
Visit late at night for a quiet place to eat and drink unlimited coffee while studying.
3,260
Reseñas
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IHOP

Opiniones de IHOP Leon Valley

3.9
3,260
5★
50%
4★
20%
3★
11%
2★
6%
1★
13%
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Joe Johnson

Yvonne was wonderful! Great place and great food! Will be back.

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Dnakel Ortga

Awesome place my mom always takes me here when i have doctors appoint

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Tonya

Yvonne was so amazing ! Great customer servic she should win

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Christopher Rodriguez

This was my first time at an IHOP and it sure didn't disappoint. Service was excellent and the chicken fried steak was slammin!

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J0zuf Something

Welcomed, seated and order taken under 2 minutes. Staff was pleasant and welcoming. Clean, well lighted, comfortable booth. Server was helpful, very accommodating despite me mumbling my order (early and I was still half asleep). Food exactly to order, 4 minutes from inpute to table. Super nice server asked multiple times if I needed anything and check printed n charged seconds after I moved my finished plate away from me. Server is my new bestie, hopefully.

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Gerry Manzari

I come to IHOP pretty often, and I stopped by this location tonight after work. Mona took care of me and gave absolutely amazing service — super friendly and kind. The food was on point, and the restaurant was really clean when I walked in. Definitely had a great experience and I’ll be back for sure.

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Rea

I loved being here. There was a bit of a hold up in the kitchen, but my server more than made up for it with her conversation. She was super nice and very sweet. The food was pretty good too!

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DJ Scotty Walden

Jerry was our waiter and was on point. The food and service was excellent. Will return for sure.

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Mary Godina

Easy and quick to order to go right after a 12,hour night shift. I love it here:

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Eva Gonzalez-Elizondo

IHOP is awesome everything is always so delicious on point friendly staff always coming back and checking on us what's miles food is always fabulous temperature is perfect even on a busy day they're on point I would definitely go back again restrooms are clean the place is really nice kept up clean swept no trash on the floor still really good about that

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Landscape Company Ramirez

My server Yolanda was so attentive, very polite and our food good as always.

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Beto Montemayor

Just in time to take advantage of the "$5 Bucks All ya can Eat Pancakes" 🥞🥞🥞🥞 Last day of Promotion & I added some eggs,bacon & hash brown's to complete my brunch 🍽 Fast and Friendly Staff members taking care of me and others here.... Lotsa happy customers eating & enjoying themselves here..... I had several cups of coffee ☕️ along with my warm hot fluffy pancakes. Eating my combo of eggs bacon with hash browns too....🥓🥔🍳😃🤗😋 Loved this experience & this brunch filled me up for the entire day long. 😁

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Janice Hernandez

Yvonne our waitress was very attentive, friendly and quick with our order.

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Amanda Solis

Thanks to Sam she made it very special and welcoming as we came in Great service.

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Bernard Sanabria

Service was great, fast, better than last time. Always enjoy their pancakes

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Alizeé Medellin

Leah was such a great server. Fast, consistent and very friendly

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Jessica Villegas

The food was good and the waitress Maria has a very good costumer service

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Teresa Salas

Excellent prices and service and hot food

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Carlos Duran

Loui was great very great service very attentive will deff come back again !!

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Sandra Olmos

Fast service. Waitress was polite and sweet with the kids. Food was good.

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Lo George

This experience was awesome. My friend and I went around 8pm. It was not that busy. Jonathan came tu us right aways and he was very helpful. I was surprised that the plates came quickly and the way we ordered. Compare to other locations, this one looks very clean. They even took the time to decorate for the season! I’ll definitely come back to this location.

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Brenda Lascano

Great service with Eboni & delicious food! Will definitely be going back & requesting Eboni!

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Robin Lozano

Been to other IHOP restaurants around town at Bandera Point and the one off I-10 seemed like they lost their vibe. This one hands down brought the vibe back definitely! Waitress was fabulous, manager very attentive and worked the room, served customers! Food was outstanding! Great job!

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Celina Gomez

We had breakfast on Labor Day at this location Food was hot & delicious. Our order took really long to make but the Manager himself came to talk to us and apologized about our order taking long, you can tell he is a really sweet, caring and hardworking man along with his staff, they all seem to be happy working here it made the whole experience more enjoyable. Thank you Mr. Hamm & staff.

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Obinna Charles Eze

IHOP is still my favourite place for breakfast, and the Spicy Poblano in this picture on this review is one of their best options. It has almost every bit of taste that'll quench your morning taste rush. I guarantee you, this not my first visit and will definitely not be the last. I've enjoyed the service here, although sometimes, the food takes long time to get to the table, and could be cold... I know the team will definitely address this concern. Please like my review if it helped you made decisions for your next breakfast spot.

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Bea Araiza-Hernandez

The few times we have came to this location every one has treated us great and very welcoming. The host are very attentive and we will be coming back!

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HUMBERTO QUINONEZ

The waiters and waitresses we're amazing and very polite. Everyone of them came to us and asked if we needed anything.

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Magzcow T

Ordered curbside and the manager was just such a sweetheart! The food was amazing and the food was so fast , i truly did enjoy his service and saw him in the back helping the staff , my food was nice and hot , over all great experience ! Food was bomb!!!

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David A

As with any I-hop, the food was good. Server Baylee took good care of us. The manager kept walking around and checking with customers to make sure all was good. Appreciated that attention. Overall, good experience.

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Caroline SharesA Topic

Very friendly and peaceful environment. The food didn’t take long to get to our tables we were so satisfied.

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Renee Brewster

Eboni, our waitress, was so attentive and refreshing. Her smile was contagious and we totally enjoyed our experience.

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gizzelly

My experience was amazing. Excellent service. As soon as we walked in we were seated (6). Ordered our food that did not take long.

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Fatima Sandoval

It was a very good environment. My server Leah was great she was really nice and very consistent and quick.

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Emily Mosquera

My server Yolanda is so great as always, she's polite and food always great. I always go back for her amazing services.

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Valauri Stasa

I placed a takeout order this morning 5/14/2025 and the cashier was awesome! She was so polite, patient, and friendly. She both took my order as well as helped her coworker seat new guests effortlessly. Very happy I stopped in today! Thank you!!

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Jose A. Gonzalez

The manager was extremely nice and went out of his way to assure we got the greatest quality in our food. Thank you once again.

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Daisy Valdez

Our server Yvonne gave us a Great costumer service, very nice,respectful and professional,food was great and everything was quick

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Mr Stewart

The food was good. Wasn't as hot as some of the other IHOPs I've been to but my server Mary was kind and courteous.

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Cynthia Rangel

I wasn't expecting the hot chocolate to taste as good as it did, yum!!! I went with a large group of 17 people around midnight and there was 1 person in kitchen and 1 person waiting tables & they were on top of it! Mostly everyone ate & seemed happy with the meals selected. I did try a bite of a pancake & I will certainly oder that next time.

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Ab. Osmar Ramírez

Went with my family to enjoy breakfast and my server Yolanda was friendly, attentive, and very professional. She made our experience enjoyable. Highly recommended. 🙌🏼☺️

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Kenny “Ken” W.

I went in for breakfast at 2 A.M. The location was clean, and I was seated immediately. I was given a menu, and my drink order was taken. I had coffee, the Beacon Temptation Omelet, and pancakes with maple syrup. The omelet was delicious. Hot and tasty. The pancakes were fluffy and lite. The coffee was hot and strong as it should be. The server checked on me often and was very nice. A late night (or early morning depending on how you look at it) breakfast destination I'll be returning to again.

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Refugio Acosta Jr.

Service was great! We received our meals fast and in good quality. The presentation of the Hot chicken sandwich and Onion Ring loaded burger was great to look at with our hungry eyes as were ready for devourment.

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Lynette Bradley

We originally went to the location on Culebra and 1604 but it was closed due to the weather. Well we needed our late night munchies so we headed to the one on Bandera. Luckily they were open but very short staffed. Even with them being short staffed they did an excellent job getting us served and the food hit the spot! Thanks Trent and team for feeding our bellies. Sadly when we left there was a sign in the door that they were closed until they could get another server in. Times are tough.

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B. Morris

Great service and value here this AM from Yolanda my server while waiting for my car to get serviced at Cavender Toyota across the highway. Very nice and attentive young lady. Had the 55+ Sampler breakfast plate-good stuff! Give them a try 😉

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Riah Toyama

Leah helped us get our food fast and efficiently!! All orders were correct and we were in a rush so she had us in and out! will be coming to this location again! 🤩

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Kimberly Silva

Leah was great, she stayed on top of things and helped get everything out quick. Asked regularly if we needed anything. 10/10 service

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vixieyes

This morning wasnt pact, Yolanda was holding it down!! She's patient, kind and friendly. Had baby with me and was very interactive with her. Tom (manager) came to greet customers.. very inviting and service was great. Recommended for mommy baby bfast date..

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EBA Ford

The greeter was professional and had us seated immediately. Our server was Jason who took our orders and always checked on us. He gave this IHOP a good name with his happy positive attitude. The food was delicious and fresh. I ordered the lemon blueberry crepes, a side dish of fruit, hash browns, and decaf coffee. All were flavorful delicious. The place is well kept and clean. Even the restrooms were tidy. Although the order took a little bit longer (10 - 15 minutes), I considered the crowd. The servers like what they do and it shows.

Susan Simpson
Susan Simpson

I don’t usually have great service experience at iHops. Eboni changed that. We were so happy to have her as a server. She was fast, attentive, and knew the menu very well. We will ask to sit in her section next time we go.

Alicia Victoria Melendez
Alicia Victoria Melendez

Yvonne was absolutely amazing! She’s the best waiter — super sweet, attentive, and made our whole experience so enjoyable. Her positive energy and great service really stood out. We loved her and can’t wait to come back because of her!

Sheresa Triggs
Sheresa Triggs

Tristan was super sweet but order was wrong wanted country fries steak with mash potato’s as a side and she gave me double hash brown and no gravy for my steak!! I work at ihop so I know we get busy but making sure the order is accurate is number one priority please!!🙏🏽 oh and we didn’t even get powder sugar for my husband’s French toast.

Linda R
Linda R

Great experience. Our waitress was attentive and even pointed out menu options we would have missed. Coffee came promptly and stayed full. Food was well prepared. The manager on duty was very supportive of the staff, giving instructions in a respectful way that projected a positive atmosphere. Kudos to all.

John Frederick
John Frederick

The manager’s name is Haam. I’m a veteran. I came in on Veterans Day and he is so gracious, kind, friendly, and provides excellent service. More importantly, earlier the same day he took care of a friend of mine who just had open-heart surgery about a week ago. He treated her with so much kindness and love. She too is a veteran. I highly recommend you say thank you to the manager and his staff. I will always recommend this place for such outstanding service and attention to detail.

Bev
Bev

Friday late afternoon and the place was empty. Our meals were very good. Staff was friendly and attentive. Omelette, Senior 2+2+2 meal, and a kid meal of French Toast with eggs & bacon. Everything was tasty. Ample servings. Price was reasonable. We would definitely return when in that area.

Louie YanZ
Louie YanZ

Glad we stopped on by I was in the mood for pancakes 🥞.. manager and our waitress were very courteous and attentive during our visit we will be coming back for more 🥞!!

A1 Auto Broker Inc
A1 Auto Broker Inc

Amazing the best IHOP IN San Antonio and the key factor Is the manager “HAAM” Always on point with customer service and food consistency Always smiling And in a good mood, I watched him in the kitchen and servicing customers never seen anybody multitask like him. Thank you. 🙏 IHOP FOR HAVING GOLDEN EGG LIKE HIM 😀 Me and my family and friends drives all the way from Boerne. We pass five IHOP locations just to come and eat over here Thank “HAAM”For your greatest hospitality You always make us feel at home God bless 🫶🙏🫶

Your friendly Neighbor
Your friendly Neighbor

Fernanda was excellent server at this location. The food was amazing! As far as the wait was not too bad only 10 minutes. Thanks IHOP for great service and amazing staffing. Please hire more servers just like Fernanda, she made a great difference in our dine in experience. Please keep up the good work.

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Jesus S.

Great food and excellent service, the employees were all very helpful and management ask if we were okay

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Jesus S.

Great food and excellent service, the employees were all very helpful and management ask if we were okay

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Jesus S.

Great food and excellent service, the employees were all very helpful and management ask if we were okay

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Bill W.

The service was good. The food was hot when it arrived just the way we want it. The English muffins or crispy plenty of butter on them. The omelette was way too big for me. Next time I'll order sen…

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Ruben V.

First of all Denise our server was amazing. Within a few minutes we were already served our coffee. She was by herself handling everything. Denise was so polite. The coffee was fresh and hot. Our…

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Sonia R.

I like to go late at night to sit and have a bite to eat and drink unlimited coffee when I have to study. The staff that works there are always friendly and very attentive. \n\nAlways will recommen…

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Michelle R.

OMG! Best breakfast w the BEST waitress of all times. \nMs. Nicole is amazing! Best service ever!!! Great job! \nDelicious and get treated w amazing service!

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Jesse B.

I have not been to many places but I know a good spot when I see one but this place made the food that tastes good. The bacon crunchy and savory the eggs cooked well and runny, when asked over easy…

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radamir106777

nice and clean place Good food Good serves and good place to eat. i will come back here in this location. m. . .

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radamir106777

nice and clean place Good food Good serves and good place to eat. i will come back here in this location. m. . .

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radamir106777

nice and clean place Good food Good serves and good place to eat. i will come back here in this location. m. . .

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Jade

Nicole was our waitress. You could tell things were very busy and they were short staffed. But. She did an excellent job!! Pancakes were big and yummy!! I didn't except all that. It had been a while. But so worth it and good. Thanks again to Nicole for being our waitress. Excellent service. Not a long wait. Everything was good

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Chef Beto

The place is clean and cozy inside... They just need to pay more attention to the parking lot as it has lots of trash...

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Pat Murillo

Food and service is great. Our waitress was on her hustle and yet provided friendly service. I have 2 non -food related gripes, so I'm removing a star from this iHop on Bandera at 410. They handed out plastic utensils which I totally hate. We asked the waitress about it and she said Management hasn't ordered more silverware. 2nd i was looking around and all the plexiglass partitions look filthy giving this restaurant an unsanitary feel. If Covid and other bacteria live on surfaces then the tables, seats and plexiglass should be santized. With that said...I do appreciate this restaurant has plexiglass partitions on their booths...I just feel bad for the kids that touch them.

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Suzanne Jones

Food was slightly cold but still good. Great place for a quick diner meal.

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Rodney Dapilmoto

Had breakfast here with my mother on Super Bowl Sunday. Server was attentive and polite. Mom had to use a soup spoon to stir her coffee, as they were out of tea spoons at the time. Probably the only negative comment of my review, but overall, was happy with the service and the quality of the food.

Richard Benkov
Richard Benkov

It's an IHOP... What you expect. The chicken tenders my son got were chewy but I had extra food so not the end of the world. Typical IHOP could have been better could have been.... Cleaner ... But when eating at IHOP you expect it to be the way it was

Diana Maldonado
Diana Maldonado

If you like pancakes you will like it here, great service by Yvonne she was so nice and attentive, only reason why I'm not giving all 5 stars is because I know IHOP has more than just the regular maple syrup, and they are usually right at your table, but this time there were none just the regular one

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Katia L.

I started off my 1:30 afternoon with a Hot Chocolate. Once I got it, I took a sip without the knowns of how HOT it would be. I mean, it was fresh. I got the breakfast Combo with bacon, eggs, hash b…

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Sassy V

Food is good if not packed. If the place is packed, your food is most likely to come cold, which is gross, and service will be even worse than it already is. They always forget you ordered appetizers. But when there are hardly people there, the food is delicious and hot like it should be, but again the service is no so great they'll still forget the appetizers and don't often come back to the table to see if you need refill on drinks or anything else. So its alot of negative that outways the positive. But I still chance it once every blue moon..

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Angelica Berrios

The waitress was horrible but the manager Haam and the host Shabah made it up for it. They were so polite and nice and friendly despite the bad experience we had with our waitress we would return here just for the service and hospitality of them two!

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Terri Rodriguez

We were greeted by the hostess (Shavad- probably spelled that wrong) 08/09 - awesome guy! He offered us a booth or the option to wait for a table. We weren’t in a hurry so we decided to wait. He was honest and said it was going to be a wait. We didn’t mind. While we waited a waitress (Yvonne) came to check out a customer and immediately after she went directly to the hostess and told him in a very disrespectful tone “ to be mindful of there only being 5 waitresses on staff and he should not be putting people in certain areas since customers are starting to complain about the wait time” he calmly tried to tell her that moment was not the time to discuss that since we could hear what was going on but NO SHE KEPT ON ! This guy kept his cool and walked away as we watched her follow him and continued to talk to him in this manner. We were seated with Cassie. She was absolutely sweet!! Kind and very tentative! She as well mentioned it was a busy day but she would get us our food as soon as possible. We watched how the restaurant moved and how people worked. We saw the restaurant manager was telling the hostess which tables were open and where to seat ppl. Sooo our question was why the hell does Yvonne come to the hostess ? How come she can’t go and take that same tone to the manager? We watched the hostess treat everyone with the same respect that he showed us and we appreciated it.. Yvonne..needs to understand that if she has a problem to discuss it away from customers especially if it’s with a coworker. We considered leaving based on this situation however we come to this location frequently and have never encountered any thing like this. The hostess and Cassie great work on such a busy day!

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Leader of the Minions

You obviously need more help with the dinner and late night Rush! It took forever to get a waitress to come get our order and even longer to get the food. Forget about asking for it to go box or container because that dude really did not look like he wants to do anything but play on his phone. Hopefully y'all will do better soon. The manager was so bad and pretended not to hear our request. Then he had the nerve to assume we were paying for a giant tip when I told him the exact amount that I wanted to tip so he decided to take it all anyway which they really did not deserve. I let it go because he acted like it was his first day or something, IDK. Might be a while before I come back to this place. Ijs

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Erica

Usually they're good here but went in on Xmas eve and there was maybe 5 other tables besides our own ( it was dead) to start. Walking in it took about 8 minutes to be seated because hostess was talking to another employee. Another employee who was leaving stopped and put her stuff down so she could seat us. Drinks weren't refilled and was only asked if we wanted a refill after I asked for check. My children ordered the snowman pancakes both looked the one in photo so disappointed.

J Wilson
J Wilson

Let me start with, there were less than 10 people already seated. We waited close to 5 minutes to be seated. Then we waited 10+ minutes to see a server. Next, we waited over 20 minutes for our food (in a place with less than 10 people who had already had their food). We almost walked out, only reason was because of the server we stayed. He was nice and tried to fix things. The silverware was badly spotted and so I used a lemon to properly clean them. We told our server who gave us plastic ware which I quickly took to use. Then when the food came, my order was incorrect...Why?? The server took my order correctly as he confirmed it for me. I don't know if the cook's mind was on vacation, by the way there was only 1 cook, but my omelet was incorrect....really??? Needless to say, we will NOT be back at this location.

Jojo Henry
Jojo Henry

Online order placed around 5:30am didn’t get out until after 6:30am with an empty dinning room. Had to settle for hashbrowns because the fryer was down for my potatoes.Took about 5 minutes to get greeted. Didn’t get my coffee until another server came in around 6:20am and he was helpful. Not a horrible experience but not a great one either. The service could be better. Especially in the morning when time is of the essence. I’d likely not get breakfast to go from here again.

Alexis Amos
Alexis Amos

I was seated quickly, the restaurant looked clean, smelled nice, and the staff was nice and attentive including the manager. I picked the "make your own omelette" and chose just bacon and sausage and omg it was filled with meat! My only complaint is they could have added a bit more cheese on the inside as well. Hash browns were good but could have been a little more crispier on top. Overall, not a bad experience and the food was good for an IHOP.

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Tay T.

I came with low expectations because I am use to ihop not having the best of standards however after receiving my chicken and pancakes with a large piece of black hair on it I am utterly disappoint…

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Tay T.

I came with low expectations because I am use to ihop not having the best of standards however after receiving my chicken and pancakes with a large piece of black hair on it I am utterly disappoint…

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Marc M (DjMdMa)

Don't come here honestly. The waitress was really nice but she said she was not even on the clock. Other person working I think is the only person working after she left. My son's chicken strips were still clucking. So let's see if he ends up with food poisoning.....

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Tristin Resendez

I had a disappointing experience. My group was in rush due to my friend being on probation. We came in and had an hour to eat. Unfortunately they took so long that my friend had to leave in order to not get in trouble. The rest of us decided to wait for our food. I ordered Chicken Tenders and mozzarella sticks. It took over an hour and by the time I got my food, I was heartbroken. The Chicken Tenders were overcooked and burned, you could smell and see it. By that point, I got no refill, no ketchup, and my friend didn't get maple syrup, so I ate the cheese sticks and left. I felt like crying due to the disappointment. I don't blame anyone, but this IHOP is understaffed and I will not be going ever again unless my friends want to go again.

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Ramont Pannell

No attention to customer I stood there waiting for my online order and was ignored the manager never even made eye contact and his employees weren’t that much better . Horrible service never coming again.

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A Ortiz

We are usually a party of 9 but today it was a party of 5 and the waitress was very attentive and nice and super apologetic after I found a hair cooked into my Big brunch burger. It was disgusting especially because I enjoy bringing my family here for their seasonal themed pancakes. I was offered to replace my plate but I was so grossed out after having already ate a few bites. The plate was removed from my receipt but unfortunately I don’t think I’ll be coming back.

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Fred Martell

Terrible service. We ordered before other parties were seated. They got their food at least 5 minutes before us, and we were here 25 minutes at that point. The pancakes were very dry. I don't recommend this location

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Pete Chapa

Ordered steak tips and eggs there were only 6 pieces of meat but I did get spot of mushrooms. Not worth the $20 and service was not that good we kept having to ask for service. Not worth going back

Britton Heil
Britton Heil

Got the split decision breakfast. Pancakes came out so cold the butter had to be melted by putting it against my coffee cup. Server Destiny was pretty good. Whole staff was waiting at the kitchen for food to come out. Probably short some kitchen staff

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S T.

Cold pancakes raw bacon and freezing dinning room don't go here. Ever but at least Host was nice

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S T.

Cold pancakes raw bacon and freezing dinning room don't go here. Ever but at least Host was nice

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S T.

Cold pancakes raw bacon and freezing dinning room don't go here. Ever but at least Host was nice

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S T.

Cold pancakes raw bacon and freezing dinning room don't go here. Ever but at least Host was nice

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Nicholas B.

This experience was the worst experience. We sat and our waiter came looking like she didn't want to be there. After rushing us to hurry up and order ( we had just sat down ) she then proceeded to as…

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Nicholas B.

This experience was the worst experience. We sat and our waiter came looking like she didn't want to be there. After rushing us to hurry up and order ( we had just sat down ) she then proceeded to …

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Mosca F.

The food was cold and tasted old, coffee was tepid, no silverware, station they sat us at was dirty and it was all the way in the back, like it was their break area. Said they were giving us a refi…

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Ashley M.

Second trip here. Sent my friend to get chicken strips for curbside and I thought that there would be no issues. The server with pink hair was so rude to him that he asked for a refund. Get it to…

K
Kiara B.

this was genuinely such a horrible experience for my mother and i. we had to wait 45 minutes for our food and we only ordered pancakes, my food was incorrect but i didn't send it back because i did…

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Valerie D.

If I had the option to put 0 starts I would...\nThis place is horrible Don't Go!!! \nMe & my family went around 10pm august 22 \nSome of us got chicken strips & waffles \nBut there was a lot of H…

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Leo M

On Nov 11, 2023, I had gone to IHOP real early in the morning 0500 because I had to go to work early that day. I had ordered the red, white and blue pancakes cause that's my favor and since I'm a Vet…

J
Jaclyn Riojas

The hostess was rude when we walked in. We sat down, ordered our drinks. Our chocolate milk tasted like Nesquik with water. We decided to leave because of the poor service. We informed the manager before they made our food that we ordered. Then the manager proceeded to told us to get out. Horrible service!

M
Monique Garza

We went to this IHOP at 3 PM in the afternoon at the one on Bandera and 410. . We were waiting there for about 10 minutes. There was about six servers. They also saw us standing there, but no one came up to us. The whole back of the fixed meals was full of food. No one was picking it up. Another family came in. They were standing there waiting also when we had enough and decided to leave, they were still there waiting. No one had come to the front.

M
Miguel Pineiro

Dirty cups, silverware, plates. Cold dining room. Poor customer service. Cold food. Long wait for food.

K
Kelly Carey

We came on a Saturday morning at 7:30 am and they were not busy. We drove past other IHOPs to come to this one. Yes we were seated quickly and our order was taken. I orderd a hot tea with honey & creamer when they brought my tea out they told me they were out of honey. Ok no problem it happens. I had asked for country potatoes instead of hashbrown. My plate came with hash browns so I very kindly asked for the breakfast potatos. She goes back to the kitchen and then comes back and says they are out potatoes. My waffle was under cooked and still very doughy as well as cold. My husband asked for tabasco and fruit with his meal and we didnt get either. Every time we asked for something we didnt receive the excuse was oh we had a busy week. Isn't Saturday and sundays your busiest times ??? Then we get the bill and they charged us for the fruit we never received so I jad to bring it to her attention. Not once did they offer to make things right or offer up an alternative for the lack of care for the matter. We will NEVER come back to this location again. Why even bring it to the attention when the manager when he's not even interested in the issues that we brought to the attention of the staff. At this point I think I have written off all IHOPS as everything has gone way down hill. Our severs name way Yvonne. So sad that it has come to this.

C
Cindy Hanson

the place NEEDS to be gutted and rebuilt with all new restaurant needs. food quality is poor

A
Angiie Lopez

Don't even deserve the star given. Horrible experience not alot of people enough workers. So don't understand why it took them a while to greet me in made me feel unwelcome. When taking my order I asked for plastic silverware and still was given regular silverware.. very unfriendly people

L
Levi Lugo

My waitress stated she’s just here to bring food. After having to confirm my food order after she placed it. Then gave me raw fish….one guy yells cause he didn’t get his waitress…RED FLAGS

A
Amber A

If I could give a zero I would. I went in for breakfast with my kiddo, we've been to this location numerous times. This time the service was awful, practically nonexistent. When we got our food my omelet was full of raw onions, making it inedible. I left the plate to the side, hoping it would trigger our server to come back and see why it was uneaten but she never bothered to. Once my kiddo finished I simply left without eating. The lady at the register kindly didnt charge me as she could clearly see my plate sitting there untouched. But I wouldnt want to return that's for sure.

N
Nuria Diallo

We went to celebrate my son's first tennis match on National Pancake Day. The parking lot was more than half empty, and the tables were also mostly empty. We turn the corner to the entrance and I was blown away by the two waiting areas FULL of customers who were waiting to be seated. One family told us they had been waiting 45 mins. Mind you, "free pancackes" ended at 7 pm... It was 6:45 when we arrived. Terrible management to allow such a bottleneck. We left immediately and found the complete opposite experience at the IHOP up the street on I-10. Never going back to this Bandera location!!

J
Joe Polendo

We have 4-6 grown men in the kitchen and orders Takoma 45 min + . We have 8-9 people on the floor and ive been waiting for a spoon to mix my coffee .still hasn't came ..getting disappointed right now .still here

J
Josue Roman

One of the worst place to go and eat... the quality of the food is 0. One of the worst experience with the food. I bought a Philly cheesesteak sandwich and I couldn't even eat it. Just look at the photo because I have nothing good to say about this place. Although I asked for the sandwich to be changed, they heated it up in the microwave. I do not recommend this place if you are looking for quality and good service.

B
Brayjien

ZERO STARS if it were an option. I was completely SHOCKED when my door dash order arrived like this . I can not make this up , CAN NOT. I ordered Mac & Cheese and this is what I received. A container with a pack of macaroni & cheese that had a hole in the back I’m guessing to vent from it coming straight out a microwave 😒 This is really low for whoever thought it was okay for THIS to leave the store smh . The cook and the person who bagged the order. The company as a whole now looks bad because apparently these are the standards you all are accepting and holding yourselves to these days . Ihop used to be my favorite place to eat. So disappointed.

K
Kevin Roberts

If I could rate less than one star I would. We have been here over an 1 hrs and a half and still no food.Manager is awful and stupid up to make things move fast. Never coming to this IHOP again.

M
Michael Lopez

Went for birthday lunch. We were waiting for another guest to arrive and they seated us anyway. Floors were dirty and greasy. Server cloths were visibly dirty. Not how I wanted to spend my special day. We ate and paid also left tip. Never again at this location!!

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Jennifer Fioklou-toulan

Slow service. Poor quality food. Negligence in needs. There was a bug in a food I ordered. The manager went to replace it and never came back to with my meal. Left the restaurant still hungry. Please improve.

B
B. R.

0 stars. I don’t go to ihop(the only reason I came this time is because the wife was wanting to go and it was late) , every single time I have had a terrible experience but this one tops this list. I won’t bore with the whole terrible experience but I decided to go with one of the safest options they had which I thought would be chicken fingers(not a big breakfast food fan) they came out completely raw, the manager offered little of an apology, it was taken off the bill as it should be.Really no one seemed apologetic including the waitress as if it was normal for it to happen, which I would not be surprised by. Hopefully I don’t get sick from eating several pieces of it before I realized. Beware of this location and there locations in general the “chefs” likely do not care what they serve you, if anything please get the breakfast much less difficult to mess up. Go elsewhere if you can. Edit.I will say the waitress was sweet and remembered request we had. my biggest and only gripe is with the kitchen and management.

Rebecca Ross
Rebecca Ross

I was at this establishment on friday morning around 1130 am as a break after the busy holiday and i had the most attentive and sweet waitress. Imagine my surprise when i heard a manager relentlessly bullying and disrespecting her and right after she said she couldnt handle my table any longer.. so i tipped her $20. I will not be coming back nor will i recommend an establishment that allows its employees to be abused

V Mitchell
V Mitchell

This location should be shut down. We went to IHOP to celebrate my son's birthday. The location was a bit busy so we waited 15 minutes to be seated. A young man finally sat us. We waited an additional 20 minutes before requesting a manager. When the manager came over, he was RUDE like no other. I told him we had been waiting for a long time; a server kept walking by but did not greet us. He said "Well your server is busy and the lady you are referring to is NOT your server". He walked away as if to dismiss my conversation. When our server finally came over, he was a mess! He had stains all over his apron and his pants. The front and back of his shirt were dirty. Even for someone who works at a restaurant, his attire was grossly inappropriate. After putting in our orders for water, it took about twenty minutes before he brought them back. All awhile we are still waiting for our food. By this time, we had been in the restaurant almost an hour. The server never came back to update us on our food status (why the long wait). After an additonal 10 minutes, I summoned the host to ask our server to return to our table. I asked the server how much longer for our food. He cut me off by saying the food should be up now. I then requested that they pack it to go because we had already been in the store for more than an hour. By this time I had lost my appetite and we were frustrated with this restaurant. Since he said the food was ready now I had anticipated, the server would return within a few minutes with our food packed to go. Ten more minutes and he had not returned. We walked out. IHOP can eat the cost of the food since they took so long with this food.

Santiago & Laura
Santiago & Laura

Me and my wife went to eat at about 1030pm and we were the only ones in the restaurant. The waiter greeted us and sat us right away. The table was dirty so I asked her to clean it. She asked us if we wanted drinks we ordered 2 sweet teas she came back brought us our teas. She came back again with the spray to clean our table but was on the phone and just left it on the table next to us. I ended up getting up and cleaning the table myself. She took our order… we got our food. The food was decent. Considering we were the only ones in the restaurant I didn’t expect our hash browns to be overcooked and a bit hard. But after she brought us our food we never saw her again. We had to flag down another waiter that was leaving she brought us our tea and ended up throwing my wife’s straw on the table. Eventually our original waiter emerged after we had empty cups, empty ketchup bottle and empty syrup and no pepper and only one napkin. I should have took pictures of all this. We will not return. Poor customer service. Not sure what they are doing when we are the only ones there.

Carrie's Adventures
Carrie's Adventures

I have had trouble at this location before. I decided to give them another try because I'm hungry. Well I won't ever come back to this location I was seated and literally around 15 minutes no one even came to my table to get me something to drink. I am leaving and made sure to tell the manager. So I'm either going to McDonald's or another Ihop location. At bare minimum get me a drink or something. Come on now!

Larissa Luv
Larissa Luv

I called in an order to be picked up at this location I arrived around the time i was told it would be ready. When i arrived the lady at the front desk said no one called and placed an order here so i looked up their phone number and matched it with the number in my phone log that i had called to place the order. This is my second time receiving horrible service here. I will find a new location to go to now. The employees here clearly don’t want any business.

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Información de IHOP

Cómo llegar

5920 Bandera Rd, San Antonio, TX 78238

Leon Valley, TX 78238

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IHOP
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Destacados

💬
Muchas Reseñas
3260 reseñas
💰
Económico
Nivel de precios
👨‍🍳
breakfast;pancake
Tipo de cocina

Servicios

🥞 Desayuno
🥐 Brunch
🍽️ Almuerzo
🍾 Cena
Café
🍰 Postres
🥗 Opciones Vegetarianas
🥡 Para Llevar
🚚 Delivery
🍴 Comer en el Local
🚗 Recogida en Acera

Opciones de Comedor

🍽️ Comer en el Local
🥡 Para Llevar
🚚 Delivery
🚗 Recogida en Acera

Información del Restaurante

Estado
Verificado por el propietario
🕐 Horario Hoy
Open 24 hours
Valoración
3.9/5
💬 Reseñas
3,260
💰 Nivel de Precios
$
⏱️ Visita típica
People typically spend 45 min to 1.5 hr here
📞 Teléfono
+1 210-509-7800
🌐 Sitio Web
restaurants.ihop.com
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Comodidades

🅿️ Aparcamiento
Accesible en Silla de Ruedas
🚻 Baño
💳 Tarjetas de Crédito
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Ubicación

5920 Bandera Rd, San Antonio, TX 78238

Leon Valley, TX 78238

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Descuento 10%

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