Subway

Amanda Smith

I love subway, that's undeniable, BUT the employees are letting me down man. First, they'll ask you approximately 16 times what you want (That's not so bad, I know you're busy but you're on drugs >obviously<). Secondly, you will never get the correct shredded cheese, ever. Seriously, I made it my goal man! My goal! To see if I could get them to give me the correct cheese. Initially I said the white shredded cheese (she corrects me and says "the mozzarella" like I already don't know 😂. Yknow if you didn't make it wrong last time I wouldn't have said that lol). Then next time I come I say "shredded mozzarella" and once again the wrong cheese. Thirdly, I've noticed how the place isn't like 100% when it comes to being clean, which is fine, but you know what's not? Not cleaning off the knife you used on someone else's sandwich that had mayo. I don't like mayo *sigh*

Dustin DuBose

This place needs to update their hours to their convenience as it is. Sign on the door and on their website clearly states they open at 9, yet at 9:50 they have folks hanging out in the store with the doors locked. If I could give a thumbs down I would. Do better.

MozzarellaStix

There is a girl there that has red hair and wears glasses, she is always rude and hateful to anyone that walks in the building. How does she still have a job there? I don't think I'll ever come back thanks to her.

MasterEmbarec

Ordered a footlong The Boss, extra capicola, extra mozzarella, double protein from there and a pack of six cookies through door dash. First they tried to refuse to give the dasher the cookies for some unknown reason, charged me the full price, refused to put the capicola, mozzarella, or double meat on there. The whole reason I used doordash is I am disabled and can not drive, and they're over an hour's walk away. I was told "Either come get your money or not, I'm not going to talk to you" and they hung up on my face. Wound up getting a partial refund, not even enough to cover the missing items, via doordash but frankly that's not doordash's fault. Train your employees.

Jay S Fron

Drive across town for my first trip to Subway in Llano. Sign on the door says "Late Start Today." Worker saw me, looked right at me, and turned his back. A late start occasionally is understandable. The problem is that the sign could say, "I'm sorry for the delayed start today. We value your business and we'll see shortly." Something more respectful to customers than "too bad!" The worker should have come to the door to apologize and offer some explanation OR don't stand there where people see you and just turn your back. It's rude. Later I discovered NO COOKIES today. Don't advertise the cookies and not have them! This is also disrespectful to customers.

John

Closed at 7:15 PM on a Wednesday night. Church night. I do not understand this. Even if shorthanded, managers, responsibility is to be there when no employees can be there. You agreed to do this when you accept the general managers job, if you can’t be there seven days a week from open to close because you’re the only one that works for them, then you’ve got bad ownership and you shouldn’t be a general manager anyway. Work ethic Today is horrible.

Lindsay Dahl

Couldn’t even get food because the worker turned our 5 person family away. She was making the man in front of us a sandwich and started going on about how she she couldn’t serve us. Her reasoning was that it was only her and she “couldn’t even understand how she was standing” since she was so tired. She also talked about how she wasn’t paid enough for this. We had to ask if she could at least make one sandwich since the rest of us were fine just getting Sonic around the road. She complained the entire time she made the one sandwich. If the worker was tired and sick, then management should’ve taken care of it. Bad service.

Garner Scott

Since no stars aren’t an option I had to go with 1. I went in at 7:56pm. There was one other customer and two employees. I waited my turn patiently. The female EE left for a break on her phone. The male finished with the other customer and never acknowledged me. He chose to start cleaning up instead. I continued to wait and at 8:09 he still had not acknowledged me. I put my chips back and walked out. Neither ever spoke.

Dawn Dusablon

I was not happy at all with their foot long spicy Italian. They refused to toast my sandwich due to the oven made it too hot in building. That's the reasoning from employee. The lettuce was limp and looked to be freezer burnt and the tomatoes were soggy and old almost rotten. I asked for pepper jack cheese and there was no cheese. I had looked away from watching them make my sandwich for just a moment when asked for cheese. Had to pull money out. So, didn't notice cheese wasn't on sandwich. I brought my sandwich home to enjoy it and ended tossing it in trash after 3 bites. It was too slimey. I wouldn't recommend it to anyone until it's gotten better food and service.

Linda Jo

3 29 21 8:30pm no bread.. 3 30 21 11 am didn't have bread I wanted, no soup, no cookies. what's going on? but young who helped me was pleasant. again 5 -30-213rd time in a week I tried n they have messed up my order even with me standing here. Out of everything Soup, the breD I wanted, half the veggies. I'm done with this place. get some people in here that can follow instructions and have supply or shut down.