Miguel De La Rocha

UPDATE: After the request of the owner, we chose to give Cheddars another try. We were immediately seated and the server was very attentive. The food came out fresh, cooked perfect and had good flavor.

+7

Karen Rios

Everything was great, went on a Saturday for dinner, immediately got seated, and the food was awesome. Our server Tony was very polite and attentive and brought our food out hot and fresh. The croissants are amazing and the New Orleans pasta was delicious. Will come again.

Cynthia Gutierrez

Service was great, wait time was not bad at all. However, food was a disappointment. I decided to order the chicken Tenders & rib combo. The plate looked very appetizing when it arrived. However, the ribs were not edible at all. They were overcooked, dry, and hard. Manager came by to our table and offered to redo the ribs. I declined because my son has already finished his meal.

Sasha Rivera

Waited under 15 minutes for a table for 2 during Saturday lunch time! Cheese fries were BOMB, but the croissants & our drinks took a while to be brought. Got the country fried steak & hated it… absolutely no flavor on the meat or breading. First time ordering the country fried steak and was extremely disappointed. The chicken pasta salad was good but definitely ask for more dressing or it can be a bit dry.

Mario Valenzuela Jr

The Trio appetizer was literally ONE OF THE BEST THINGS IVE EVER HAD. I would go back here solely for that. As for the rest of the food, it was Mid. Burger was alright, nothing special about it. Not flavorful, just like a normal burger. The tilapia had 0 flavor, LITERALLY NO SEASONING. The herbs just made it look pretty. Like i do not care about presentation as much as i do taste. Get some seasoning on that, same goes for shrimp. Overall MID, but the appetizer WAS SOO GOOD it gives it a 4 star. Without the appetizer would have been a 3. Service was also EXCELLENT, loved our waitresses W.

Tony V

Since the last time I have been here, Cheddar's Scratch Kitchen has gone down hill. The food quality has gone down, the service has gotten worse, and they're always getting rid of things off their menu leaving less variety to choose from. This past time I went not only was the food served room temperature, but the appetizer came after the food. The whole dining experience was weird to say the least.

gloriaa

First time going last night and didn’t like the flavor of the country fried steak the mash were nasty only my baked potato was good and the loaded fries I asked what was in them he said cheese and bacon but it had green & red peppers and onion I could’ve been allergic and my tenders were room temp and the room was not warm food came out cold, overall I did not enjoy and will not be going back ever again if I could put no stars I would

Vero H

Asked for a chicken fried steak got a hamburger patty burnt to crisp then battered and fried up again... You can only imagine what it looked like... We also asked for medium well steak and got the most fried out well done steak topped with about 13 heeping table spoons of seasonings... This place wAs absolutely disgusting!!! Server was the only nice thing there...

sully

Let me just start off and say that I have never in my life felt the need to speak with a supervisor, LET ALONE LEAVE A REVIEW ABOUT ANYTHING !!! but the service i just had has led me to do one. so i am going to be briefly be detailing all the experiences I've had at this location specifically at Cheddars. I went to this cheddars and my friends and i went to the mens restroom to wash our hands and i saw one of the busboys not wash his hands after taking a leak. I went to cheddars on another occasion and one of the waiters in the middle of taking our order walked away to go chase a butterfly or something. Lord only knows. We don't have a consistent waiter, served wrong drinks, served croissants - well atleast i thought they were under the MOUNTAIN OF GLAZE ON MY CROISSANTS !!! On another occasion when the restaurant was near empty, I went with my friends and asked for a booth, we were given a half booth half seats and when I politely asked if I could get a booth. ANY other booth that was available (all of them). she (the hostess) groaned and said well "why don't YOU sit on the booth side!" Another thing. There's always like 4 hostesses and they all don't do anything. The customer service here is non-existent. While Cheddars has always provided sub-par experiences, I will say that the food wasn't (PAST tense) that bad quality for the price. This was the day that Cheddars had truly outdone themselves. My friend and I ordered a 6 oz steak each. I ordered mine medium-well and he ordered his medium rare. We were served our steaks and let me say that my steak looked like a piece of the floor, but not only that it was way too overcooked. They also used so much salt I am still tasting it almost 12 hours later. My friends steak on the other hand was completely RAW. completely RED with WHITE FAT all around the steak. I wish we took a picture of that but we aren't the type to complain. We asked the waitress if we could get it cooked more and they offered to make a new steak. fine. it comes out and looks almost the exact same except this steak looked old and had the worst texture you can imagine. My friend tried not to complain and ate a chunk of the steak, as he was very hungry, but is now sick and has stomach pains. After looking more closely I told my friend that we need to let a supervisor know. We were concerned that this complete lack of care in the kitchen could get someone sick and needed to be addressed and showed the steak to the supervisor. The waitress as well as the male supervisor both looked at this steak and said it was a "perfect" medium rare. He said that they use "state of the art temperatures." Complete bologna. We had been there for what felt like an eternity. We paid and left defeated. I showed these pictures of the steak to my friend and he told me that he wanted second opinions, so we started calling people and asking for their opinions. They all said it was raw and we should ask for a refund. We went back inside with our receipt and asked the General Manager Jennifer, who had the biggest forced smile on her face while having the nastiest tone. I asked her politely what she thought of the picture of the steak (if she thought the steak was medium-rare.) she says absolutely and that we should've asked for our steaks to be cooked more when seated. the only problem is that WE DID AND WERE SERVED NOT ONE, NOT TWO, BUT THREE POORLY COOKED STEAKS. (if including mine!) before we can ask for a refund she states in a very nasty tone "you should have ordered medium." i told her that wasn't the problem. my friend always orders a medium rare steak and we know what a medium rare looks like. this is RARE, or more possibly BLUE RARE !!! YUCK !!!!!!!!!!!!!!!! she then goes to the back and comes back with 15 dollars in cash and says the same thing in a nasty tone and big nasty smile. "next time you should order medium!" i then had to tell her "we would take our business elsewhere, goodbye!" May my Lord and Savior please forgive them for what they did to that cow.

Cori Muse

Some of the staff is friendly & helpful. Majority is rude and rushed. We previously enjoyed a consistent, decent quality dining experience here. Now it’s abysmal. I would save your money & time. No longer relevant. Left this review a year ago: Service is good. The food is decent and consistent. We’ll go again. I would recommend this location. 🥐🍝🥗🍲