Hacienda Hotel Santo Domingo (HSD)

good food and ambiance

Estefany Perez

Located in a small shopping plaza with modern and comfortable furnishings, it has a wide variety of burgers: beef, chicken, with or without buns. The flavor is very good, the staff is very friendly, however, the service is a bit slow, we waited too long for the food.

Ivy Martz

The shrimp burger is delicious, and everything else is generally delicious. They have a variety of fries. They barely offer cocktails, and the ones they do have are mostly mezcal. The prices are relatively affordable, but not cheap. Great atmosphere.

Eduardo Palmillas

Good burgers, moderate prices, the place has many screens to watch sporting events as well as a terrace, the service could be improved

+5

Evelyn Salas

I liked the place; it's cozy, and the music is good. However, they only show football, and they should have other options since it's the same thing on all the screens. The service was okay but could be better. The food is expensive for what they serve, and they don't bring anything to the table until you order an appetizer; otherwise, they don't even bring tortilla chips, salsas, or anything. They have a lot to improve because they're also across the street from Fridays, which is tough competition. In short, it was expensive, and I wasn't satisfied with my meal because of the atmosphere, the quality, and the price.

+2

Gonzalo Rogelio Rodriguez

A great place. Burgers are their specialty, they have great flavor. The place has an important feature: wherever you sit, you can see any of their countless screens, perfect for watching an event. The service and coordination with the kitchen are very attentive, well-coordinated. The prices are reasonable in relation to the quality.

Juan Manuel Albarran

Mérida, Yucatán: Visited the restaurant at lunchtime on a Saturday. Facilities were fine. Atmosphere was good. Friday's-style decor was pleasant. Lounge and electronic music was good for lunchtime. Waiter service was average, very basic, nothing out of the ordinary. Food and prices were very bad; it's very expensive, and the quality, flavor, and quantity were not good. Their air conditioning system could be improved. The video system was very boring; they only showed soccer on all the TV screens. Their table service before the meal was nonexistent; they offered nothing: no bread, no butter, no sauces or dressings, no tortilla chips, nothing at all. Conclusion: They have a lot of room for improvement!

+1

Omar BL

Overpriced.

stephen degnan

More staff than customers when we arrived. Ordered cocktails. Mine arrived after 10 minutes. My partner's first choice of drinks on the menu wasn't available.. and after a few minutes she was advised her second choice wasn't either. When finally prepared was left at bar for 5 minutes before a member of staff was prompted to bring over. Large elements of food menu struck through with a black marker pen. Staff not paying attention to customers. Talking amongst themselves. Really not impressed.

Zu A.

The food was bad; the burger made everyone sick. We had ordered vegetables, and they brought them plain, without any Tajín seasoning, and on the side, a blue cheese dressing that was half water and half dressing. The service was nonexistent, and they didn't have draft beer. They were supposed to have the air conditioning on, but it wasn't working at all. The only good thing was the fries. Honestly, I don't recommend it, and I wouldn't go back.