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Lucky 13
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Ontario

Lucky 13

★★★★★ 4.7 · 100 reseñas

At Lucky 13, we're serving up more than just a great burger - it's an experience. We've got customizable burgers that let you put your stamp on every bite, hand-cut fries cooked to a golden crisp, and shakes that'll make your taste buds do the happy dance. Our customers rave abou...

Lucky 13

Pizza, pub · Ontario

4.7 · 5,968 reseñas Google
www.lucky13saloon.com

Sobre Lucky 13

At Lucky 13, we're serving up more than just a great burger - it's an experience. We've got customizable burgers that let you put your stamp on every bite, hand-cut fries cooked to a golden crisp, and shakes that'll make your taste buds do the happy dance. Our customers rave about our cozy atmospher...

At Lucky 13, we're serving up more than just a great burger - it's an experience. We've got customizable burgers that let you put your stamp on every bite, hand-cut fries cooked to a golden crisp, and shakes that'll make your taste buds do the happy dance. Our customers rave about our cozy atmosphere, where friends and family can gather 'round the bar or grab a table by the window. They love how we get everything just right - from our expertly toasted buns to our side of crispy onion rings. Come for the food, stay for the vibe.

Qué dicen los clientes de Lucky 13

Lucky 13, also known as In-N-Out Burger, is a popular spot near Ontario Airport, known for fresh, customizable burgers and friendly service. Many praise the Double-Double and fresh-cut fries. Some experience long wait times or inconsistent food quality.

Platos populares

double double (4) fries (7) chocolate shake double patty burger

Ideal para

Turistas Comida rápida Comer solo Familias Locales

Tip: In-N-Out is a must-have for anyone visiting Cali! Consider having fries made well done for a different experience.

Servicios

🅿️ Parking Accesible 🍽️ Almuerzo 🌙 Cena Café
🎯 Casual Trendy 👨‍👩‍👧 Familiar 👥 Grupos

Preguntas frecuentes sobre Lucky 13

Lucky 13 está ubicado en 4310 Ontario Mills Pkwy, Ontario, CA 91764, Ontario.
Lucky 13 ofrece cocina pizza;pub.
Lucky 13 tiene horario de atención. Consulta los horarios actualizados en su perfil.
Lucky 13 ofrece los siguientes servicios: comer en el local, para llevar.
Los platos más recomendados en Lucky 13 según las opiniones de clientes son: double double, fries, chocolate shake, double patty burger.
Lucky 13 es ideal para turistas, comer rápido, ir solo, familias, locales.
Lucky 13, also known as In-N-Out Burger, is a popular spot near Ontario Airport, known for fresh, customizable burgers and friendly service. Many praise the Double-Double and fresh-cut fries. Some experience long wait times or inconsistent food quality.
In-N-Out is a must-have for anyone visiting Cali! Consider having fries made well done for a different experience.
5,968
Reseñas
Las mejores pizzas de Ontario según 11,793 opiniones
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Las mejores pizzas de Ontario según 11,793 opinion...

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Web Story

Lucky 13

Opiniones de Lucky 13 Ontario

4.7
5,968
5★
80%
4★
14%
3★
3%
2★
1%
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Reseñas (100)
M
Michael Jeong

This is by far the best In N Out I’ve visited. I’m use to always having 8 or more people ahead of me waiting for their orders but this location is the fastest and the burger presentation was nice too. Kudos to the manager and the staff at this location!!!

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Fernyrican

So today we went to In n’Out and had our usual, 2 double double animal style w/ 2 fries and drinks. They have a very simple menu w/o complications, I really love that. The place is kept clean by having an individual going around cleaning tables and floors. Even when they call our number the word please was included, l think that was awesome. The place was full but the orders were been call nonstop and the line was short. Really like the Ketchup dispenser and the drinks. Over all I really enjoyed the moment and the experience offered by In n’Out , definitely recommend this place for lunch or dinner. Go and check it out. 08-08-24, were there around 2:30.

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Sean McBurney

This location took care of business as expected from in n out, unlike their sister location off Vineyard Ave just down the freeway.

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cyclismo 4funnfit

1st time I've gone in the early morning 1:30 a.m. by far the freshest best fries I've ever tasted and the double double was equally fresh by far the best time to go is in the a.m.

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manny pedroza

What's not to like about In N Out. Great burgers, Just the way you want. Great customer service. Definitely a must.

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Miljan Petrovic

Five star just for Natalie I don’t like manager be clear five star only for Natalie she’s professional. She know what she’s doing. She know how to speak with customer manager, his village guy

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Teck Boon

If you like your burger buns toasted or your onions cooked a little more, or even have your burger without the buns, just ask them and it’ll be done!

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Ryan Miller

Love In-N-Out. Its and an Amarican treasure. Reminder of California's Golden years.

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Yesica AM

Great location . Staff offer great service, the food is always perfectly done, sitting area was clean, condiment area was stocked, fountain drink area was clean and stocked . The drive thru area signs are easy to follow. Over all great location for a fast food experience.

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Rock ‘N Piano

I am in love with this place! Always fresh ingredients, always friendly staff, and the best tasting burgers ever!

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Finner Family

Definitely a go-to anytime you see one anywhere. No less was my experience here. Great food, fantastic service (long drive-thru line), and overall easy to get in and out of (No pun intended). Definitwly a good location and recommend others to come grab an animal-style burger meal.

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holiday h

My favorite burger, I will definitely eat it every time when I come back to Los Angeles

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John Argote-Rodriguez

I love this In-N-Out location, it’s probably my favorite one. The service and quick and great, the food is great, and the atmosphere of the place is a great, whether you go with friends to eat and chat or just to park and eat during lunch. Highly recommend.

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Ranger Ben

It's a California original and always busy for a reason they're awesome be sure to get your food animal style.

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Richard Rodriguez

A great tasting cheeseburger 🍔 at a great price. My go too is the off menu Animal cheeseburger 🍔 add whole grill onion. I get my burgers cut in half for me it's a better eat, less mess. I can trust my order being right every time! Thanks I'm a true So. Cal. guy

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betty boop

I wish I could give them 10 stars.. I am from NC and came to visit beautiful California.. I had been to in n out in Las Vegas for the first time and it was outstanding..This one in Ontario was delicious.. fast.. and the employees were neat and uniforms pressed.. young men were cleanly shaven and the place was spotless.. I give IN N OUT ONTARION 10⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐I've eaten there 2 times today😆. I even got 2 plain hamburgers for my Chihuahua TuTu♥️♥️🐕🐶 burgers were big. Fresh..hot..juicy .delicious..they understood the assignment..

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Ronald De Leon

Very convenient location close to Ontario Airport and right off the highway. First time to try the animal style burger and was very good. The burgers are always fresh and made to order.

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Ronald Ramirez

They have good food there. They need more parking there. Neighborhood is good. The price is okay❗️ Usually you at wait in line to serve you. The service was okay. Easy to find.🍔🍴👍

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Caren Floyd

This place brought back many memories of my Aunt and Uncle. I had to stop at this location in honor of both of them. They loved In n out as much as I do.

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Collin Abell

Outstanding experience. The ingredients are so fresh and for a great price. All the menu items are exceptional. The staff are so friendly, and the wait times are never bad. I highly recommend In N Out at Ontario Mills.

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Salmon

Very fast and friendly service, and the food was very good. These people know what they’re doing. Thank you Jessie!

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Cam Locke

One of my must stops when visiting California! Food is always made fresh and the staff are always very friendly. Restaurants I've visited have always been clean and kept up.

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Hector Garcia

Food was good fast, they had tables that look like patio they must be fixing, other than that food was good!

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Eddie F.

⭐⭐⭐⭐⭐ Consistently amazing! This In-N-Out on Van Buren is everything you’d expect from the iconic brand — clean, fast, and delicious every time. The staff is always friendly and efficient, even when the drive-thru line wraps around the building (which it often does because it’s that good). The burgers are fresh, the fries are hot, and you can’t go wrong with a Neapolitan shake. I love how this location maintains the classic In-N-Out quality while also being one of the friendliest spots around. Whether I’m grabbing a quick bite or stopping by late after work, they always deliver. Highly recommend going Animal Style if you haven’t already!

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Lambert

First time at an In-n-Out since I'm from the East Coast. Burgers were surprisingly well seasoned and animal fries hit the spot

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Joseph Higgen

Great service, the employees had great personalities. 3 people was 30 bucks. 3 shakes, 3 double double animal style. Tasted perfect.

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Isaac Ellis

Absolutely delicious, must try

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Gio Skelton

Friendly and fast service, always with a smile and in and out in less then 15 min, even during heavy traffic hours.

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Jonathan Johnson

Last stop before our Chicago flight! We got in line at 10:28 am and we were treated with a glorious breakfast of burger and chocolate shake. Friendly, brilliant efficiency! Crisp bun, fresh toppings, gooey cheese, and delicious burger patty. Fast food has never been so amazing.

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Steven Wilcox

I have been on such an In N Out kick, I might just turn myself into an employee, so I can suck down burgers in between my breaks. One lady told me to get mustard fried and now I cant stop eating these dang ol burgers man! Like what the hekky? Boiga Boiga Boiga! :D . . . (i c u peekin)

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Hayley Di Naso

Great In N Out, but they only offer outdoor seating. This is a historic location being the 34th store and has some cool memorabilia on display by the bathrooms. Bathroom code is 1984# for the year this location opened, which I thought was a cute reminder. Tons of parking and next to some other food options if needed.

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Rain N Rodeo

After more than a decade without a single In-N-Out indulgence, I finally made my way back to the famed West Coast burger institution. It had been over 12 years since my last visit, and with so much hype surrounding the chain, I wondered whether it would still live up to my memories. First, let’s address the scene: In-N-Out is always busy. Whether it’s lunch hour or late at night, their lines stretch long, filled with eager customers who swear by their simple-yet-iconic menu. My visit was no exception. The place was packed, buzzing with energy, and despite their reputation for efficiency, the wait was longer than expected. For a fast-food joint, the fast part was questionable. It took more time than I anticipated to get my order, though I knew that was partly due to their insistence on preparing everything fresh—something I do appreciate. This isn’t a place where pre-made patties sit under heat lamps waiting to be tossed onto a bun. Every burger is made to order, which contributes to the slight delay. That being said, if you’re used to places where you grab your food within minutes, you might find yourself tapping your foot impatiently. Now, onto the real reason for the visit: the food. I went with an **Animal Style** burger, one of In-N-Out’s famed “secret menu” offerings that isn’t so secret anymore. If you’re unfamiliar, this option transforms the standard burger into a decadent experience, loaded with **grilled onions, extra sauce, mustard-cooked beef patties, and gooey melted cheese**. It’s messy, it’s indulgent, and it’s exactly what I needed to rekindle my In-N-Out nostalgia. The first bite confirmed that some things never change. The burger was absolutely delicious. The patties were flavorful, well-seasoned, and had that signature freshness that sets In-N-Out apart from other fast-food competitors. The **special sauce**, reminiscent of a tangy Thousand Island dressing, added the perfect amount of richness, complementing the grilled onions beautifully. The texture balance between the crisp lettuce, juicy tomato, and warm, buttery bun was spot on. The fries, on the other hand, were decent but **not mind-blowing**. In-N-Out’s fries have always been divisive—some love their natural, freshly-cut taste, while others find them too dry or lacking in crunch. I found them enjoyable enough but not particularly memorable. Next time, I might go Animal Style with the fries, too, which would add cheese, sauce, and grilled onions for extra flavor. Overall, my return to In-N-Out was satisfying, though not without its minor drawbacks. It’s clear why people remain loyal fans: the food quality holds up, especially the burgers. However, the wait time and overall busyness might test the patience of anyone looking for a quick bite. If you’ve got the time and don’t mind the chaos, In-N-Out delivers on its promise of simple, well-crafted burgers that stand the test of time. After 12 years, I can confidently say it was worth the wait.

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Nicholas Severson

Perfect burger. Perfect prices. Go buy a double double and thank yourself.

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Mark Chester Goking

Just delicious. Thats all I can say.

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Jeremy Harrington

Even at mid-afternoon this place was packed. The drive-thru had 8 to 10 cars, and the dining area was 80% full with multiple people in line putting orders in. Even with all this commotion the staff was friendly, the service was fast and efficient, and the facility was very clean and well kept. The food was as expected... Delicious

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Daniel Anderson

Went there after the truck show with the family. Ordered 6 combos and one was wrong. This was a first for me in 55 years of going to one. I could have missed it when they read the order back due to the noise level there. It was a small mistake and was charged correctly so I did not worry about it, plus the better half says I need to cut back on what I eat. Every thing else was good.

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Greg Mattson

Great taste of In-N-Out burger, at a location that was busy at dinner time but not swamped or overwhelmed. Staff are friendly and I got my burger & fries in just under 9 minutes. Restaurant was spotless, and even the outside tables (where I ate) looked like they were frequently cleaned. Parking not an issue at all.

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Pavel Nikalayeu

Best fast fresh tasty food with no competition. Friendliest service no matter what time of day you visit. Open air kitchen - you can see how your food is getting prepared. I am always amazed to see how employees perform - they are quick hardworking friendly and help each other.

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Oceanic_sailor

Nice place Good clean environment Quick service Thanks Appreciate your hardwork

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Pat V

Their burgers are always fresh and made the way you like them! They offer the best tasting drive-thru burgers and they have Gluten free options as well. Instead of a bun, they sandwich in between lettuce. Since they only cook fries in the oil, they are also gluten free as well!

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D H

Always friendly staff and delicious food. The drive-thru can stretch into their very small parking lot which can be difficult to maneuver.

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Marissa Ornelas

Just like I remember 💗 nice to come home to some California tradition! Clean, fast, and consistent, even after many years!

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Solar Winds

This is a good place to come get a tastey burger.The brilliance of this chain is the relative simplicity of the menu.We always get the double double with fries and a coke.How much easier can that be.I usually am very averse to long lines,but the line here seems to move right along,and I could really feel the speediness of the person handing out the food....they were speeedy and I am sure they were there for a reason,and they did it without making us feel like they were giving us the boot.

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Veronica Estrada

One of my favorite spots to come to. My cheeseburger with extra grilled onions, my fries animal style and my Neapolitan shake are just the perfect meal 👌. The customer service is amazing and this location is always nice and clean❣️

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Sean P. Cunningham

🍔Great food! 🍔 Always busy, which is a good sign when finding a place to eat. Food is always cooked to perfection and can be ordered to the customers needs. Even has a secret menu to work off of. Can't go wrong with In and Out!

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Bradley Bowden

As always, very friendly service. A very clean restaurant with the same exceptional food I experience at every In-N-Out.

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Jose Linares

In and out burger never disappoints. I always get the double double (aka the number 1) and it always taste so good. Quality from location to location is consistent. This location was no exception.

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George Hernandez

This place is always busy for 1 reason we know what we want and where to find it. Never disappoints

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david anthony

Double-Double Mustard Grilled Whole Grill Onion Chopped Chilies Extra Lettuce and Tomato In-n-out sauce packet - on the side - for the fries

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Mykael S.

Classic style In-N-Out burger, can’t go wrong. Outside seating was nice, no indoor seating but it was a beautiful day.

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Barney C

I was love to come in for a burger, servers was fast was good as always come in. You won’t regret it?

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majo

It was packed but I liked the location! The food here is better than at any other innout I've tried (yet). Close to Ontario Mills, which is convenient.

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Garrette Hall

It's IN-n-Out, it's great! Food at this location is always tasty. My most recent visit was amazing. Yes, there was a wait but there's always a wait for in n out. Just be prepared for that when you plan to come. I always order it the same 3x3 with Whole Grilled and Whole Raw Onions ads chopped chilis. And a Lemon-up! If your ordering it to go... get it in a box with a lid to keep it warm.

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Nick Mack

My first time here. They sure don't have much of a menu! Burger, fries, soda and shakes. That is it! Fresh cut potato fries and a pretty good burger. It was far from the best burger ever but it was pretty good. No complaints from me. The fries are pretty good, too! I'd go back. The place was kept clean and really busy. Not a long wait for fresh-made to order-food. I give this place a thumbs up.

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Reagan W.

Yes! Just what I needed! Burger with mustard and pickles only. Ummm… good!

Jerry Foltz
Jerry Foltz

You’ve got to love In-N-Out. Fresh ingredients, great service, and prices that are hard to beat. I’ve always been a fan of their classic burgers—there’s something timeless about the original. But lately, I’ve been having a blast exploring custom creations. A 4x4 Big Mac Style? Absolutely. And I’ve started mixing things up with extras like pickles, chopped chilies, and whole grilled onions. It’s a burger playground. In-N-Out never disappoints.

Antidote
Antidote

What else can I say but it’s a typical In n Out experience. All the employees are super nice and helpful. Spotless floors and condiment/drink stations. Super fast finishing each order despite always being packed.

Chicken Sandwich
Chicken Sandwich

This is one of the longest lines at a fast food restaurant I've ever been on and there's a reason for it. The burger is just so damn good and for $6 in California?? Its highway robbery for this burger. Five guys can learn a thing or two about making good burgers from this place.

Meg
Meg

First-time visit to In-N-Out. The burger was surprisingly light and not greasy, causing no heartburn and easy to eat before a flight. The pickles were balanced rather than overwhelming, unlike McDonald’s. Fresh potatoes were being cut right before frying, which was great to see. Most impressive of all, staff even came to the table to check in which is something unheard of in fast food.

Anthony Valadez
Anthony Valadez

I don’t know who cooks at 11:00 am here on a Monday but this person needs a raise I haven’t had a nice cooked double patty burger from in n out in a while 👏🏼👏🏼🤩

FoodieVibesOnly
FoodieVibesOnly

In-N-Out always hits the spot. Great prices, fresh ingredients, and super customizable — the #1 combo is my go-to. It gets packed, so finding a table can take a minute, but it’s worth it. My kids love the plain burgers, and the buns are always perfectly toasted. Thinking of asking for extra toasty next time!

Tom TomTom
Tom TomTom

Busy as always. Love all their food. For the haters of their fries, you must love all that extra processing. Their fries come in bags of actual potatoes. Not frozen from a plant in Idaho. If you want, have them made well done. Try that at the clown store.

Darien D.
Darien D.

In N Out is a MUST HAVE for anyone visiting Cali! I’ve definitely missed it since moving out of state. It was my families first stop for food once our plane landed. Their customer service is always top notch and wait times typically aren’t too bad. They’re good at keeping the line moving if you go through the drive thru. Highly recommend trying their animal style fries! It’s not on the menu but definitely an item you won’t regret ordering!

Gary Lyon
Gary Lyon

In-N-Out is always PERFECT. Can't wait for you to bring your operations to Georgia!

Surbhi Kanotra
Surbhi Kanotra

This was my first time at an In-N-Out Burger and it truly was one of the best burgers and fries I've ever had in my whole life and I'm 45 years old!!

Jon VanSlyke
Jon VanSlyke

I had the double-double, fries and a chocolate shake. Love the food. More importantly, I love that they include Bible references on their products. Mine has Nahum 1:7 on the burger wrapper: "The LORD is good, a stronghold in the day of trouble; he knows those who take refuge in him." I also had Proverbs 24:16 on my fries, "For the righteous falls seven times and rises again, but the wicked stumble in times of calamity." And I had Proverbs 3:5 on my drink cup, " Trust in the LORD with all your heart, and do not lean on your own understanding.". Great food and great words in one place. I love that!

Lauren
Lauren

Convenient location if you are flying into Ontario airport! Quick service and cheap food. I'm not a huge fan of the fries, but my double double protein style was delicious!

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Alma Torres

Great burgers. Decent seating. You can see it from the 10 east freeway. Though it's always crowded. Fast bite and delicious. Great and friendly staff. Always clean fast food restaurant. I recommend.

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Peter Meyers

Good, but not amazing. A little too much cheese. The special sauce was almost non-existent. The fries tasted a little spongy like they were from the day before. All that said, it was still good.

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Alexandra Serratos

Best Grilled Cheese sandwich I've ever had in my life! They finally hired someone that knows how to make them correctly. I order mine with grilled onions, fresh onions, extra lettuce, and extra tomato . . . A-MAZ-ING!! 😋 I would have given this location 5 stars, but the line situation with the Chick-fil-A line is a bit confusing and sometimes spills out into the street. 😬

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Martha Cannon

I had heard a lot about In and Out. The hamburger was not anything to brag about. Very little meat and mushy. I did really like the fries!! And the Bible verse on the bottom of my cup was a plus.

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Patrick Smolenski

Very busy but quick service. We took out of state friends there because, well, it In-N-Out!

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Edlyn Bridgeman

Burgers taste very good, 1st time visiting from UK. not a fan of the fries.

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Herbert La Salle

Efficient customer service. Customer volume can cause longer than usual wait times to receive orders (of course.)

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Adrian Wieczorek

I really like In-N-Out Burger. Food is always fresh and great quality. Burgers, fries, shakes. Simple and easy. That invention about protein style burger is just PERFECT! And let’s talk about it. I ate maybe 2k protein style burgers 4x2(4meatx2cheese) and having that experience always order my burger extra lettuce because there is no bun and with one leaf of lettuce is hard to eat. But today I got just pieces of lettuce leaves. I know you are in rush and all that, so slow down. Nobody is angry for extra 30s of waiting time but if you build my burger like that is like 😑 Bro… Anyways, IN-N-OUT BURGER is best and you can’t find nothing better in my opinion.

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Troy Glathar

Grew up in SoCal and moved out of state 11 years ago so it’s been a LOOOOOOONG time since I’ve had some In-N-Out. Always hear that it’s the best thing in Cali and a must have for anyone visiting. In all honestly the food was indeed very good but I can’t say it’s the best thing in Cali. I will say that the food is priced very affordably and doesn’t break the bank like all other fast food restaurants. So if you’re looking for a bite to eat that won’t break the bank and enjoy some amazing sit down atmosphere I would highly recommend.

Ryan Gallagher
Ryan Gallagher

Got in on a delayed flight and needed dinner at 1am. The food was slightly less than the usual In-n-Out standard, but we also got there 10 minutes before closing. Still worth the reasonable price for the quality, and grateful they keep the hours they do.

Janisata O’Brien
Janisata O’Brien

The burger was tasty and reasonably priced. There was plenty of seating available, and the staff was friendly.

Henry Valencia
Henry Valencia

This is the first time not giving a five star review to any In-N-Out Burger I visited. The food was great the restaurant was clean but something about the service was off. First when they were taking our order a person seemed not interested and didn’t really listen to my request when I asked if we could get our milkshakes at the end or if they had to give them to us at the same time with our meal. Not a huge deal but he just wasn’t wanting to listen. Then they messed up our order and when I went back to tell them she kind of looked at me like she didn’t believe me and it took her about a minute to decide what to do. I told her I could bring her the tray If she didn’t believe me. She finally said OK we’ll just make you a new one. But it took over 12 minutes to get it. People that were in line waiting to order received their full meals before I received my replacement burger. Other than that everything else is great including the food as always.

Tom Padilla
Tom Padilla

I was craving an In-N-Out double double with fries, a Dr Pepper and what I should not have, a half chocolate and half vanilla shake. The burger was really good and this is the first time I enjoyed the fries. The fries were not dried out as usual but moist and crispy a little. The half and half shake is always a go to for ice cream through a straw. Was a good experience this time. Cuddos In-N-Out!!

Aja Lake
Aja Lake

As someone who does not live in California, In-N-Out Burger was recommended as a place to eat. I will say that the food was quickly served with pleasant service. I do not discount pleasant service at all. The food was hot. The food was good. At the end of the day in and out burger reminds me of a steak ‘n Shake mixed with a Wendy’s. So I will say that the reputation must come from the service that is provided and that is a wonderful thing. However, if you’re visiting from out of state and looking for some amazing burgers, I’d say make sure that you plan a visit elsewhere. If you are looking for service that is amazing, this is the place to be.

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John Sims

I am just not impressed with in n out. It's just mediocre food. The price is good but I rather go elsewhere for a burger. Nothing wrong with this location just not a fan

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Moira Metanoia

Honestly? In-and-out is a California culture thing like how Texas is crazy about Whataburger. Burgers are decent. It's a good, decent burger. Nothing crazy, nothing to rave about, but it's decent. Fries? Fries are horrible. You could try to season these all you want, but it's like trying to throw salt on cardboard and eating it. Drink options are decent. Pretty affordable place with a simple menu, but I definitely prefer going to a Five Guys over this place.

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Israel Learvis

Great tasting food, always satisfying. Good customer service, mostly friendly employees. I think $5 double double with out fries and drink is a bit much. I rather get a double from Habit. I will always choose In n out over mcdonalds, jack in the box and carls jr. My 3 stars is because the parking lot is too small; its shared with Chick fil A thats next door.

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Rosey

Service was pretty slow considering it wasn’t that busy. I’ve been to In N Out many times in various locations, I ordered a Double Double, it was soooo salty I could barely eat it. Threw half in the garbage. Very disappointing.

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DL East

Nothing particularly special or unique about another visit to In-N-Out Burger, but it was OK. It’s never that great. It’s never that bad.

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fabian rosales

Maybe the cook was mad they had to work 4th of July my fries cook to perfection but my burger burnt whole grilled onions and to 2 tomatoes tossed on my burger out of 2 million visits I was surprised the cook let this go out

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Cristal Vargas

honestly, i feel like in n ours quality has gone down. not just this location but in general. however , it is nice to dine in & hang w friends . burger was good , animal style fries were okay

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Victoria S

2 stars deducted because they forgot my chopped chilis and when I ordered the Flying Dutchman with whole grilled onions, the man said it already comes with onions so that when I came the next day, I had a whole bunch of chopped chilis and two patties with cheese, no onions. Very interesting 2 days. No consistency with ordering the Flying Dutchman’s. You have to tell them verbatim what you want and if they give you a spiel on how to order, ignore them and have them follow your order because the next guy won’t follow it. Otherwise, great food

Keeli Paige
Keeli Paige

I understand this is one of the busiest in n outs but this is the one closest to our house but every time we go they get our order wrong and we wait over 20 minutes for the food, no matter what time we go. We went last week and I'm think I'm done with the one. It's just ridiculous at this point .

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Aspen Colorado

How people rave about mediocre burgers from this place will never make sense. Definitely not worth the hype

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Kym Cezar

35 minutes in drive way for "fast food", I would have left if the parking lot was larger. But unfortunately it was just a tight small little place, I would have never waited soo long when there are so many choices nearby. I've waited at in and out with larger lines that move faster than this.

A
A Vega

For a Friday night with seldom customers. The food should've been pushed out faster than 10 minutes. The vehicle in front me ordered 30 seconds before me. Got their order 4 minutes later. This location needs to pick it up and move with a sense of urgency.

s
selly elisa

I love in n out i always have best experiencia, This time i went i order 2 numbers 2 with cokes , i glady ask the employe for extra lettuce and a side pickles i did not receive the correct amount

B
Brian Brown

Most of the time the French Fries are not a bunch of crumbs...this time they were, terribly disappointing, however everything else was superb.

K
Kevin Solgat

I love In-N-Out! But this time, I was highly disgusted to see how over cooked the meat was and how burnt the burns are. Not edible. See pictures. Poor quality control! Would you give this to your family? See picture

G
G W

I am not a big In-N-Out fan by any means. I frequent any location maybe once every 4 months or longer but I have never had a bad experience at any location but this was all around a bad experience. The bread was so toasted that it was burnt along with the super extra well fries. Very disappointed and will not be coming back to this location.

C
Christian Aguayo

This has never happened in the past but can clearly see that customer service is not a priority anymore. It is a normal routine to see car lines wrapped around waiting to order, so I decided to go inside to order. After waiting for over 30 minutes and seeing that there was no longer a wait inside the restaurant nor any cars outside, I realized that they where calling numbers that had passed 90. I asked if my order was accidentally given to another customer or skipped, they responded "can you just give us 5 minutes?", I asked again if my order was skipped, the response was "your order receipt was probably accidentally lost", lol. I had my family waiting in the car and the manager, "milli vanilli" with the biggest artificial smile came up to me as says, "we were going to make your order but I understand you wanted a refund"... Common courtesy would probably be to make it right but apparently wasting people's time and have them wait for over 30 minutes is a "who cares-its just a brown person l" attitude now.

Best Gamer
Best Gamer

My visit to In-N-Out burger at this location was not pleasant. First of all the wait time was ridiculous for such a small order. 18 minutes?? Oh c'mon this is not acceptable for a fast food chain. Second of all, the burger patty was flavorless and dry. Bread bun was stale and hard, and the lettuce did NOT taste fresh. Third of all the milkshake was straight up waste of money, no consistency in the strawberry flavor whatsoever and it's so runny as if it's literally just melted "strawberry" ice cream. Overall I wasn't satisfied with the quality as my stomach began to hurt 10 mins after consuming the food. This location specifically has let me down with its flaws. In conclusion, will not be visiting again. Other locations are much better with their shakes as well as the juiciness of the patties. What a letdown.

Evelyn Aviles
Evelyn Aviles

This is my first time in this location and the food is so disgusting the fresh fries are cold and the meat is so dry and cold I will never come to this location again.

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4310 Ontario Mills Pkwy, Ontario, CA 91764

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Lucky 13
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Muy Bien Valorado
4.7/5 estrellas
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Muchas Reseñas
5968 reseñas
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Económico
Nivel de precios
👨‍🍳
pizza;pub
Tipo de cocina

Servicios

🍽️ Almuerzo
🍾 Cena
Café
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Información del Restaurante

Estado
Verificado por el propietario
🕐 Horario Hoy
10:30AM-1:30AM
Valoración
4.7/5
💬 Reseñas
5,968
💰 Nivel de Precios
$
📞 Teléfono
+1 800-786-1000
🌐 Sitio Web
locations.in-n-out.com

Comodidades

🅿️ Aparcamiento
Accesible en Silla de Ruedas
🚻 Baño
💳 Tarjetas de Crédito
📱 Pagos Móviles
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