Jill

$51 for 1/2 veggie sandwich, bread bowl, kids mac n cheese and a brownie. Paid over $12 for the baked potato soup and it was like watered down lukewarm cat vomit. Never again.

Stacy Niessing

Found a bug in my salad! I was halfway through the salad when I found it! Contacted the company via email. They never responded back……

Polly Rey

What disgusting service! I spend so much money with this company every week, and the supposed manager, Fatima, treated me horribly. They should fire them all; they're all so disrespectful, talking badly about the customers. I could even sue them for such appalling treatment. I was about to record how I was treated. I ask the general manager to take action against these people.

Michael Thorbjornsen

Worst Panera Bread . They have messsed up my to go order more than twice . AND when I have dined there . THREE different times , bad lettuce in my salad !! Also things left out of my salad . BUT getting bad lettuce 3 times ! I’m done with this place ! Portion size of the salad are also smaller than other Panera Breads that I go to ! I would never recommend this Panera Bread and they have lost my whole family as customers!

Jennifer Tatii

I paid $7.29 for a small cup of strawberry smoothie inside the store like the word says smooth…I was waiting 3 mins and got it all watery I’m so disappointed how this employees couldn’t give me my money back it was disgusting .

Nella N

I visited this location on 07/29/2025. I'm not sure if the young man was having a bad night or this is his normal behavior. While placing my order I glanced at the cookies and picked one up that said kitchen sink. I asked the cashier what kind of cookie it was his response was " reading is a lost art". I was shocked, to where I picked up the cookie next to it and said I can tell this is an oatmeal cookie how would I know what kind of cookie is kitchen sink!!! His response was well I just explained it to you. I told him his statement was insulting and unnecessary. He told me to have a good night. Customer service is obsolete with this younger generation, and if I was profiled because of my race shame on you young man!!

Dianne Melendez

Today i was in Panera bread waiting for my car to be serviced, I overheard a worker commenting on the only ones working are the Latinos and look at the Americans out of work in here. Before I left my asked for the manger and I put that person on blast for making such a racist comment. The last thing I said and I made sure I said it loud for everyone to hear Is they should be grateful for the opportunity to be here and stop bashing Americans.

samantha L

Absolutely horrific experience today. The cashier around 11am was horrible to me. I have a disability which causes me to have “brain fog” and I couldn’t get my words out. She yelled at me for mistakingly saying the words wrong. There was one woman behind me being very sweet about it. I felt so shaken up and embarrassed because when I am in pain, I am more vulnerable. She was very rude. I was unable to finish what I wanted to order because I wanted to get out as soon as possible. Well, I then got home and found a piece of a paper towel or napkin in my broccoli cheddar soup. I’m not sure if it was accidental or purposeful but the ladies in the back were very nice. I did hear the cashier talking about me in Spanish. I did not mean any harm, just tried to order some food. I apologized over and over. I vomited, absolutely disgusted by it. It’s the first day in a very long time I was able to get myself out of the house and the nasty cashier effected me more than it should have but there’s no excuse to find nasty, inanimate objects in your food 🤢. For that cashier- be kind to people. You never know what someone is dealing with.

Joel Rosman

Placed mobile order, everything is checked off on receipt. Didn’t follow directions for modifications at all and one of the sandwiches was completely incorrect. Did not include spoons for soups. It’s bad enough that Panera charges what they do. At least have orders correct. Don’t go to this Panera.

cheryl

I can’t figure out why this establishment has any good reviews. I dined here last night. None of my food was hot. Everything was lukewarm. Their new French dip sandwich was horrific with little tiny pieces of chewy beef that had no flavor and was overcooked with a brown onion liquid that’s supposedly Au Jus , it was flavorless brown water with pieces of onion. My bread bowl with soup was not even full and soup was lukewarm and flavorless. My salad tasted like there was no dressing on it. The establishment was dirty outdated and smelled moldy. The self serve soda machine was soapy and not palatable. I have frequented Panera since they first opened on the island some 20 years ago and the food was good. The best thing here was the kind man behind the counter who took my order .Extremely disappointed how far this chain has fallen since they first opened

Skye Hamburg

Went in to try the new turkey cheddar sandwich and found a piece of plastic in my sandwich! Had to throw the rest away didn’t want to chance it. Do better guys.

J W

How dare they charge as much as they do for what they give you. $60 for enough food to feed my 6 year old. Never again. Sandwich is just a ton of bread. How they’re still in business is beyond me.