Jack in the Box
Burger · Valencia
Sobre Jack in the Box
At Jack in the Box, we're passionate about serving up delicious burgers, chicken, tacos, and breakfast items that satisfy your cravings. Located in Valencia, our restaurant is the perfect spot to grab a quick bite or meet with friends. We've been praised by customers for our crispy tacos and fresh b...
At Jack in the Box, we're passionate about serving up delicious burgers, chicken, tacos, and breakfast items that satisfy your cravings. Located in Valencia, our restaurant is the perfect spot to grab a quick bite or meet with friends. We've been praised by customers for our crispy tacos and fresh breakfast options - our signature breakfast burrito is a fan favorite! Our friendly staff are always happy to help, whether you're fueling up for a busy day or enjoying a casual meal with loved ones. Come taste the difference at Jack in the Box!
Qué dicen los clientes de Jack in the Box
This Jack in the Box location receives praise for exceptional customer service, with employees like Luis Mendoza being highlighted for their friendliness and helpfulness. While some customers rave about the food quality, others report inconsistencies and slow service, especially late at night.
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Tip: If visiting late at night, be prepared for potentially slow service. Some customers have had issues with cold food when ordering late.
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Opiniones de Jack in the Box Valencia
We wake up late at night and wouldn't you know it we're hungry. Drove down to our local Jack in the box and the food and staff were excellent.
This location is crazy! The staff was the friendliest I’ve ever encountered. I ordered to go and then when it was up I switched up to dine in. Surprisingly they didn’t even blink. They pulled everything out of the bags and put it on trays. They double checked everything and made sure the order was on point. While we were waiting a super nice girl was mopping the dining area. I’m blown away.
I don't eat a lot of fast food but this is one of the best I've been to. The people who work here are so friendly and welcoming. A teen I work with enjoys going here, he said the "food is extra delicious and the people are really nice". It is clean and right next to Speedway convenience store.
Stopped in for a late night dinner with a coupon, didn't have to wait long at all. Fresh and hot tacos and fries perfect absolutely no complaints! 👌
I actually went back to the counter to compliment the employee in my experience. The food was cooked and assembled perfectly and was delicious. The server was SO pleasant and polite and served us with a smile. And the restaurant was VERY clean. Usually you are lucky to get one of those things at a fast food restaurant but rarely do you get all three.
Very good food. Pricey, however. Luis Mendoza waited on us and was so helpful. Very patient and explained everything. He is a great ambassador for Jack in the Box.
Today's visit was really good! I have never had a Burger so delicious and customer service so friendly! When I went there I wasn't sure what I wanted to get. The girl on the intercom asked if I wanted to try this triple bonus combo. I was just barely saying no when I thought about it and asked how much it was not even knowing what it was. And it's almost like her voice changed the second I said yes that I wanted that. The burger is so juicy and filling! Yum!! Thanks for asking if I wanted to try this. Almost as good as the chicken strip would had been👍🏻
Great customer service. Cashier accidentally sold a discontinued product without knowing but he made absolutely sure we were taken care of. The manager did come up to apologize as well, but the cashier had already made it right. I am thankful that a business like Jack In the Box empowers their employees to think outside the box and allows them to extend great individual customer service. That's exactly what we got today. Thank you. Areas were found clean and well organized, food was hot and delicious.
The food is hot and good. I like how hot and crunchy their curly fries are. However, every time I ask for no ice in my drink, they always add ice, sometimes extra ice, as if they thought what I meant by “no ice” was “Oh yeah, I want ice, and if you could, add extra ice too!”. I want no ice🥲
I was actually confused about the $5.99 Double Combo Meal. I thought that if I bought a Combo Meal at it's regular price I can add a Combo Meal as a double for $5.99. Cause there's a Triple Combo Meal for like $10.00 as what was advertised. I was charged for a regular cause I guess the actual Combo meal was, not what I wanted to order. Actually asked for clarity, and I got the idunno this meal😮💨 and it was bagged as a take out and not a dine in which I'm not sure was clarified. As the photo shows. But, nice pics. 😏
1star easy to get to (leveling across 4 Lane s of traffic) kind of sucks. 2 star tables clean. 3 star service was freindly .......but breakfast food sucks at this location...... pancakes were stail and eggs taste like old hamburger Pat's also very greasy.....🤨
Trucker Life! Looking for something to eat besides the usual truck stop meals. Saw this place close by so my wife and I decided to head to this location and grab something to eat before we hit the road again. Ordered a large number 1 meal on the menu with curly fries and a Sourdough Jack sandwich. The total amount was shy of $22. I was surprised, shocked even at how expensive this place is compared to other Jack's. The food is not bad but man I felt being robbed. This Jack won't be on my mind the next time I'm in this area.
Im not sure if people truly don't know how to do their job or they're doing things on purpose, I had asked for two orders of tacos the girl on the intercom says so that'd be eight tacos I said no that 4 and she got frustrated and told me that it was 8 tacos I keep saying no it's four tacos at the end I just got frustrated and took off. Thats that's not the first time they've done something like that either.
Food is fine but no matter what time of day or day of the week, the service is so slow that they have all the cars waiting 20 minutes in line, then tell you to pull forward to the front where you wait another 10 minutes. The food is cold by the time you get it.
jacks has always been my go to after i get off of work or just to get some good food quick but after this past year the food had been terrible, the ultimate cheeseburger which is my go to got way worse, and not only that, but i sometimes pay extra for a large or for something else and when i get there they give me a different size or some other food that i didnt pay for and when i try to talk to them to make a switch they just say that they cant do anything, so i paid extra for no reason just to get either worse or less things.
I don't mind being parked. But I do expect my food to be warm not cold when they bring it. Tacos were hard and cold like they have been out for some time. Which is unnecessary. They take less then two minutes to cook. I spent $28 for some cold food. Thanks Jack you the best
They NEVER give you the order complete or correct. I got a Southwest Salad with Grilled Chicken. There were 2 crispy chicken tenders (not grilled) since when does a salad have chicken tenders not a piece of chicken. There no tortilla chips or southwest dressing. It’s ridiculous!!
Man, I used to always eat Jack in the Box. Almost every Friday night, whether it was after my football game or after class during college... But the past few years, it has gone down really bad... Bacon ultimate cheeseburger was mt go to... the past few times I've went.. its nothing but Disappointing!!! I just got one tonight, and it's the same thing... Two strips of bacon... Horrible!!! Just Horrible!! Never going back ever again...!! To bad I can't give it a zero stars... it is a zero star...!!
As my wife and I were coming to the drive-thru to get breakfast, we were met with a stinky attitude. The second we pulled up the" customer service rep" in the drive-thru was rude, short tempered and ugly to us. Once we got up to the window Not only were we ignored but we were repeatedly cut off by this person each time we tried to answer the questions he was asking. I only hope that management will do something about this poor attitude in this store. It really brings down the quality of service. I've gotten better customer service at a 7-Eleven. And to put the icing on the cake once our food was given to us after being parked for 20 minutes with no one else and drive-thru mind you, there were items missing and we didn't receive our drinks. Absolutely disgraceful.
Chicken sandwich was ordered and given very quickly. I knew it must have been sitting in the warmer for at least an hour. It tasted horrible, I actually spit the first bite out. The second bite was worse than the first. Didn't eat the rest. Bun was over toasted and a chicken patty that should be golden colored was brown, I thought it was beef at first glance because it was so dark. Jack is known for freshness, please remind your workers of that.
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Valencia, CA 85756
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Valencia, CA 85756
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