Dunkin'
Donut, coffee shop · West Nyack
Sobre Dunkin'
En Dunkin' de West Nyack, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para ofrecerte una experiencia única. Desde nuestros icónicos desayunos hasta nuestra amplia variedad de cafés, cada producto está elaborado con cariño para que disfrutes de un momento especial. Únete...
En Dunkin' de West Nyack, te damos la bienvenida a un espacio donde la tradición y el sabor se unen para ofrecerte una experiencia única. Desde nuestros icónicos desayunos hasta nuestra amplia variedad de cafés, cada producto está elaborado con cariño para que disfrutes de un momento especial. Únete a nosotros y descubre por qué somos mucho más que una simple cafetería.
Qué dicen los clientes de Dunkin'
This Dunkin' location is known for its fast and friendly service, especially at the drive-thru. Many reviewers praise the efficient staff, with Christian being specifically mentioned for excellent service. However, some customers have reported inconsistencies in drink quality and mobile order issues.
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Ideal para
Tip: The drive-thru is usually busy but moves quickly. If the drive-thru line is long, consider going inside for faster service.
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Preguntas frecuentes sobre Dunkin'
Opiniones de Dunkin' West Nyack
Im a Dunkin snob so my review may be bias (lol). Customer service at every Dunkin I've gone to has been amazing. They're efficient, polite and ensure your satisfied. Everyone should definitely run on Dunkin.
IMO, one of the better Dunkins in the area. Convenient drive-thru is a plus! Can't vouch for the coffee or donuts, but the Iced Tea consistently tastes great!
The service here, especially at the drive thru in the morning is impeccable! Everyone is warm, welcoming, and highly efficient. Today I went inside since the drive thru line was so long and was so impressed by the smooth operation and rapid process they have where they all proactively divide their tasks to get the food and coffee out as quickly as possible. By the time I walked out, the long line was gone! Awesome work Dunkin team 😁
This Dunkin’ location is conveniently located right in West Nyack across of the Palisades Mall. Service is always fast and efficient! Upon arriving we advised staff that our order was going to be fairly large. Christian went above and beyond handling our requests. Everything was delicious and warm to the touch! Keep in mind that it does get fairly busy throughout the day. Can’t ever go wrong here, especially since it’s 24 hours!
Fast, friendly service! Their Coffee, donuts, bagels (etc) is always fresh! Although they drive through line is always out onto route 59 they move so fast and there is usually only about a 5-minute wait at the most. I give them a lot of credit they work very hard, thank you for getting most of our mornings started with your delicious coffee we appreciate you.
Stopped here off the highway on my way to NJ. Walked in for an iced latte and a bagel. Drive thru line was to the street so I walked in. Coffee was good and bagel was alright. I don’t think they are known for their bagels it was alright tasted like a frozen lenders bagel, nothing special. Employees were fast
The service was friendly and my order was correct, but the drive-thru could definitely be quicker. It took longer than expected, especially during a less busy time. Hopefully, the speed improves because everything else was great!
This Dunkin’ Donuts has really gone downhill more recently. They’re only as busy as they are because they are open 24hrs and have a drive-thru in a convenient location. Many employees need to be re-trained on how to make drinks correctly and to company recipe, because more times than not- what you order is missing something it’s supposed to have, like drizzle etc, it wasn’t made correctly, or it’s gross. Or maybe you take a sip and get some little specks of spoiled milk in a cold brew you ordered knowing it’s pretty hard to mess up pouring some over a cup of ice, but alas- another drink that went down the drain. I don’t recall this location ever being even close to this consistently disappointing as it has been this summer.
I've been ordering matcha lattes from Dunkin Donuts for years but will never again go to this location. What I got was a cup full of milk with a slight green tint. The last photo is what they're supposed to look like...and did when I ordered them in the past. If this is the store owner's cost savings scheme I'm not willing to fund it. To my knowledge employees are given strict measurements to use when preparing things so in no way do I blame them. I just expect to receive what I paid for.
This location can be hit or miss but more often a miss than a hit. The only good things this location offers is it is 24 hours and their drive thru does move very quickly no matter how busy. On the downside, the consistency and value of their products at this location is atrocious. Coffee is way too bitter and stale, drinks are not always filled up all the way to the top, way too much ice when you ask for only a little, and lack of quality in their cream cheese are my most notable gripes. You can order a drink one day and it is good and then order it again another day and it isn't even close. I could go on but for brevity's sake I'll leave it at that.
Today at exactly 6:20 I came to the place I ordered a hot chocolate and croissant ther is 4 guys working i got my chocolate but no my croissant i see everyone using freaking phone them i sked the lady for my croissant and she's angry like wf fire them not good
Door says 430a it opens but guy inside saying 6
I visited this Dunkin’ Donuts this evening, ordered a large iced coffee, a breakfast sandwich and asked for a pup cup for my dog who was in the car with me as the gentleman walked over to get the pup cup. Another employee walked over, opened the window and told me that they can’t give me a pup cup. I would have to pay one dollar for that I have visited so many Dunkin’ Donuts, Starbucks anywhere and I’ve never had that happen. I think that is despicable and he was incredibly rude, and as I drove off, I heard him make a racial comment, which made it even worse. I will be calling the owner of this establishment.
Service is terrible, DO NOT ORDER FROM YOUR MOBILE PHONE FOR A DRIVE THRU PICK UP!! Because when your order gets into your hands they do not want to accept their mistake. Placed a mobile order for 1/2 dozen, though there was an option for 1/2 dozen variety, I specifically selected the type of donuts I wants, I perfectly understand if what I ordered is not available, I should have been given the decision to decide if I want what is available or not, I was at the window when my order was being picked up but I was asked anything, maybe because I am black so I have no options and when I called I was told the donuts are from July 4th and that is all they have and I should accept it. No apologies were offered for the lack of Communication.
Place is horrible. Staff is not friendly whatsoever. They had an ugly attitude as soon as me and my friends walked in. Our drinks weren’t prepared well, so i had to go to another Dunkin because of how bad it genuinely tasted. Manager isn’t much friendlier either and will personally try to start problems just because you walked into “her” Dunkin. Horrible place and not welcoming. I wouldn’t recommend.
Can we please stop filling drinks only half way? Ordered a large, got home to find it a little more than half the cup. Has happened numerous times. I usually go back, but now I don't bother anymore, as it's a pain to leave the house and go back. Along with putting donuts with frosting upside down in the bag... another pet peeve!
Placed an order on the mobile app through the drive-through. Something must’ve went wrong and it did not go through. They would not let me replace my order at the drive-through window and pay there. They made me sit outside the front of the store for 20 minutes while they attempted to figure out what was wrong. They did not figure out what was wrong and tried to give me somebody else’s order I will never go to this Dunkin’ Donuts again.
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West Nyack, NY 10994
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West Nyack, NY 10994
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