Thomas Whitley

Very hard workers here they have great customer service the setup is nice comfortable setting enjoyable atmosphere.. Edgar theshift supervisor was very amiable and a tree customer service and it's a hard worker as well they make a great team everyone there is a hard worker and a great customer service.

+1

Kbizzle_143

Love the remodeling that was done here, looks so modern. Besides that coffee ☕️ was delicious and hit the spot 😋 👌. Also this location has a cool patio set up when it's not so hot outside.

+7

EVOLVE FREELY

White girl got my order wrong ruining my craving. She didn't know about my coupon and couldn't explain to me the coupon. Also, starbucks need to have more details omin the coupon because It didn't have details and I had to ask. She had to ask for help to do it. Seems like she couldn't hear, got my order and name wrong. The pumpkin spice frappuccino was not good, I don't know what the buzz is all about. Stick to caramel frappuccino. They didn't have any napkins in the front. The Hispanic team lead seemed to have an attitude and not want us close to the front waiting for our drinks. If you order online maybe they wouldn't get the order wrong... maybe.

M.Ward

Be careful with the new potato bites, I'm not allergic to anything in the ingredients but had a reaction. I checked and saw some of the ingredients are bioengineered. I can have potatoes, chives, and cheese at home no problem, except these for whatever reason!

Laura Bartlett

I travel all over California and starbucks are my go to places for my early morning routine. This starbucks was one of the worst ive experienced. First of all there are no outlets, uncomfortable seating and cold air blowing even though its winter. All done to keep people from hanging out? A bunch of employees behind the counter, arguing!! Talking loud and dismissing customers who had questions. My cold, brown sugar espresso was filled to the brim with ice. I literally got 3 gulps out of it. Codes on the bathroom doors. Just a total disappointment. Will travel a little farther down the road next time.

I ordered a banana matcha and it looked like they just blended a whole banana and poured it on top it was slimy and chunky the most nasty thing I ever had.

Never had a bitter blended mocha frapp till today. With a bitter customer service

Dennis Perez

Been a continuous customer of this location, purchased coffee cake pops and teas often here. Lizette is one of the workers here , she refused to allow my daughter and I to use the restroom, and as a loyal Starbucks customer I feel completely disrespected by this company that to use the restroom I have to make a purchase ? So the hundreds of dollars I’ve spent here don’t matter to the company ? Horrible organization, this company needs to change its ways , and this young lady was very rude .

Gloria

Always good customer service my coffee is always good but the girl name ashely on her tag says ash very rude ...has a attitude like she dont like her job.. all i ask was a drink i was not familiar with every other starbucks dont have a problem with reading it off my phone! will be contacted head quarters too. Because im probably not the only person she does this too especially in customer service. She needs to be more friendly.

Jasleen Gonzalez

Came to this location at 4:00pm on September 13 and the person working the drive through had horrible customer service sounded like she didn’t want to be there, didn’t know how to greet or take an order didnt get her name had glasses blond tips with brown hair made the experience bad

ana ramirez

Worse customer service, this guy named Marcos shouldn’t be working at customer service. He has the worse attitude and his customer service skills are poor

clora mccraw

The Starbucks in Palmdale on Lowe by Wendy's. Not great. The customer service clerk named Arik wasn't actually wanting to serve as he told me that I had to buy something in order to get some water. I told him that I had bought something earlier and if he wanted to see the purchase on my phone. He said no. I must purchase something now, it's policy. I wanted to see that. All he did was give me a phone number. Also, I am on your app and purchase various beverages. If that is your policy That is not great. I am a customer of your establishment. I would have purchased something, but he was. I dont care employee..

Ruth Sanchez

Just went today at 10:50 Sunday April the 13th and the drinks we ordered taste burnt! Not even strong but burnt and I don't know how they could burn anything in a frappe, we couldn't even try to drink them. They are usually ok not great but ok, but today it's very disappointing because these drinks are not cheap and to get crappy drinks. I'll tell you, I've been to mostly all the Starbucks in the AV and today, this experience, has the distinction of being one of the worst experiences so far. I know you can do better.