Deven M.

This is hands down my favorite location! Consistency in the quality of food, kind and patient service, and phenomenal speed from entry to exit. The staff here are truly amazing!!

Kimberley Noel

I stopped at the drive through for breakfast on the way to work. It was 6:30 am but school recently started again so they were already very busy. I rarely work in office or pick up breakfast anywhere but I was running late and hadn't packed anything to eat. I had a great experience. The service was prompt and friendly and my food and iced coffee was very good and definitely worth the cost.

Chris Blue is the best! We were in town for Share the Arrows and my app crashed for the mobile order. He was able to look up our order and get it ready for us while being slammed. He was so nice and …

My experience at the Chick-fil-A on Stacy road in Allen was amazing. The person who ordered my food was wonderful, very kind, charming, and understanding. I had a big order and he excelled in makin…

Davette Chiongliu

Kids favorite. If you love fresh chicken tenders then you will also love this place. The food is good. Service is quick. Their menu is very simple and straight forward. I loved their waffle fries.

Definitely the Chick fil a standard. However, no condiments handy, have to ask. Place was really busy when there. Ordered via app, which worked, but on a separate order, when there they forgot my cof…

food was decent, consistent as always. But make this make sense! I ordered a pineapple passionfruit lemonade with my meal to eat in the store. Drank half of it , and on the way out I asked for a re…

We went through the drive through today and it was quite busy when we had arrived. The staff who took our order was very friendly and had a lot of patience while we ordered. Unfortunately, when we …

What's not to love about Chick-fil-A...service is always top notch, food is great. Like every where else prices have risen and portions are smaller, but still a great place to enjoy a yummy chicken…

Love chickfila so much and come here so often, but they give you a drink carrier that holds two drinks everytime and it gets kind of annoying since we don't use them (cupholders). They should reall…

Pretty fast super fresh food. Salads look so fresh like they were just harvested lettuce. chicken was perfect. Top shelf for a chicken joint

Past two days I have gone and attempted to use my app to redeem a sandwich on my meal. Both times the lane attendant lied to me and claimed that either it could be adjusted at the window or gave me…

Ordered the roasted chicken sandwich and came home with an over fried filet with pickles. Called and left a message and, no surprise, no returned call. This isn't the first time they screwed up a…

Ordered the roasted chicken sandwich and came home with an over fried filet with pickles. Called and left a message and, no surprise, no returned call. This isn't the first time they screwed up a…

Mallory Good

This location is a hit or miss. The staff is super friendly but sometimes they forget stuff in your order or you get the wrong order-which I think we all know is rare for Chick fil a, in general. They are also a little sloppy with the food presentation. Everytime I get breakfast here, the cheese is all over the wrapper, stuff outside of the sandwich. I don’t want to have to scrape stuff off the wrapper. The hashbrowns are also always soggy. The quality of food they are putting out needs to match their prices.

Elizabeth Dockins

My daughter wanted to eat here and all I ordered for myself was a cup of tortilla soup. At 1st they said they were out of the soup and asked if I wanted to sub it with anything. I said no thank you I'll just take a refund but I used to reward on it. They then shouted that they did have some and would put it in the bag, OK great. I get back to my hotel open up my soup and there was less than half a cup. I would have rather just got a refund

The new fries are straight stale and hard and think I chipped my tooth. Bring back the old fries. These are so bad.....like did they leave them out overnight or what

Chick-fil-A is usually a 10 out of 10. Maybe we are here too early for good waffle fries. They were hard as rocks! Otherwise everything was delicious. Great customer service.

Chick-fil-A is usually a 10 out of 10. Maybe we are here too early for good waffle fries. They were hard as rocks! Otherwise everything was delicious. Great customer service.

The service was quick and efficient as always however the coffee I ordered was a vanilla iced coffee and it was so bitter and no vanilla in it at all. The nuggets are good but never ordering cof…

Herald Masih

Not a fan of this location at all. Received a spicy deluxe where the patty was completely smashed down on one side, with no chicken in it, just breading.

Mileiby Frias

I usually come here for my CFA meals. I was very disappointed as I ordered a spicy chicken sandwich and there was just ONE single pickle on my sandwich and the breading was soggy too. Currently pregnant and this craving was not satisfied at all!

Susan Ahmadi

This is the second review I am writing for this location at Stacy Road, Fairview. It’s still so unexpectedly disappointing about the quality chicken strips(#4 in the menu). The recipe has been totally changed to poor unhealthy quality. That was my only and the most favorite I’ve been ordering for years but now it’s all changed to some pieces of all dried overloaded bread crumbs not much chicken. Attached it the picture of it.

Mobile order, 2/3/26. This was a very disappointing experience, especially for a brand known for strong customer service.\n\nI placed a mobile order and pulled into the designated mobile drive-thru c…

Mobile order, 2/3/26. This was a very disappointing experience, especially for a brand known for strong customer service.\n\nI placed a mobile order and pulled into the designated mobile drive-thru…

BEWARE OF EMPLOYEE LOUISE-Driver through supervisor.\n\nI recently went to this chick fila and requested hot well done fries as the last few times I have gone they have been cold and stale, in look…

01/17/26 @ 11:32, Tayla in the drive-thru had an attitude. Her tone was off and came off a bit harsh. When I canceled my order, the young girl at the window said to put the shake in the freezer for the next order. Manager Flor had a pleasant attitude. She fixed the order and talked to the people mentioned. Teach the young employees what "my pleasant" really means.

Worst experience ever !! As soon as we got to the guy taking orders he said “I don’t speak Spanish “!! 🫠 he only look at us and assume we didn’t speak English 🤯 . Then they never gave us 4 drinks and I Call the store to let them know the manager said “she will refund the drinks “ she never did !!! I have to go in my app and did a missing Ítems request !!

Cadary Burch

Absolutely horrible experience at this Chick-fil-A. What should have been a simple 5-minute drive-thru pickup turned into a 20-minute mess. First, they told me my card didn’t go through—while I’m literally showing them the approved charge on my account. Then I try again, and suddenly the charge shows as refunded, and they ask me to pay a third time. After I finally paid, I asked for a receipt, and they told me to pull up so they could bring it out. Five minutes later, someone comes to the car just to tell me they can’t print a receipt because the payment “canceled again” and they’ve now canceled my entire order. So I wasted time, energy, and had to deal with the most dismissive attitude from the staff on top of it. Fast food should NOT be this complicated. The inconvenience is one thing, but the attitude from the employees after all of this was the real deal-breaker. I will never come back to this location. Completely unacceptable.

Maria Guajardo

It's sad to ask for what we really want and feel like being mocked. Requested Iced coffee with extra pump of syrup and instead received NO syrup. Returned and asked politely for some sweetener since it had none. and guy in blue shirt made sure it had it. not fair to receive one 1/2 of cup extra syrup. This is not my neighborhood Chic fil a. Not ever stopping there. Eating out for some is a necessity don't have always time to cook, please care about people's food.

Walter Trejo

I had a disappointing experience at the drive-thru of this fast food restaurant. At the time of placing my order, the person who attended me (Andres) showed a hasty and unprofessional attitude. He constantly interrupted me while trying to explain my order, kept walking without paying attention to me and asked me to move forward even when I had not finished ordering. In addition, I repeated the order over and over again without clarity, with a rough tone that made me feel like I was uncomfortable for simply wanting to order my food correctly. It was a very uncomfortable interaction that makes it clear that, at least on this occasion, customer service was not a priority. Beyond the food, the way the customer is treated makes the difference between a pleasant visit and a disappointing one. Unfortunately, this experience makes me reconsider returning. Hopefully the team can receive the necessary training to improve care and offer a more empathetic and respectful service.

Joe Liang

This location was one of my favorites! But after they remodeled it everything was changed! the quality of the food getting worse every time I go. And so many times I ordered large fries, they gave me the regular one!