Wings Empire
Chickenwings · Anaheim
Savor flavors in Anaheim's heart
Offres disponibles
Soyez flexible, économisez plus
Soyez flexible, économisez plus
À propos de Wings Empire
Nestled in the heart of Anaheim, Wings Empire invites you to experience a unique culinary journey. Our restaurant offers a diverse array of dining options, from casual bites to elegant sit-down meals, all crafted with passion and precision. Located at 123 Main Street, our establishment stands out fo...
Nestled in the heart of Anaheim, Wings Empire invites you to experience a unique culinary journey. Our restaurant offers a diverse array of dining options, from casual bites to elegant sit-down meals, all crafted with passion and precision. Located at 123 Main Street, our establishment stands out for its vibrant atmosphere and commitment to exceptional service. Whether you're craving the bold flavors of international cuisine or seeking a refined taste experience, we have something to suit every palate. Join us and discover why Wing Empire is more than just a restaurant—it's an invitation to explore new tastes and share unforgettable moments with friends and family.
Ce que disent les clients de Wings Empire
Wings Empire is known for its flavorful wings and chicken fries, especially the buffalo and pulled pork varieties. While many rave about the food, some customers have reported issues with customer service, order accuracy, and inconsistent food quality.
Plats populaires
Idéal pour
Tip: Order over the phone or online ahead of time, as they do get busy. Also, consider skipping the Mac and Cheese.
Services
À voir à proximité
Données de Wikidata
Explorez les environs de Wings Empire
Wings Empire est situé à Anaheim, entouré de lieux d'intérêt culturel et historique. Voici quelques-uns des points les plus remarquables à proximité.
Parcs et Jardins
- Willow Park (A 369m) — park in Anaheim, Orange County, California, United States
- Palm Lane Park (A 718m) — park in the United States of America
- Chaparra Park (A 869m) — park in Orange County, California, United States of America
- Barton Park (A 870m) — park in Orange County, California, United States of America
Données de Wikidata
Questions fréquentes sur Wings Empire
Avis sur Wings Empire Anaheim
As good as the chicken fries are with chipotle sauce and ranch. Once u get the PULLED PORK FRIES u will never go back. I wish the price was $12 flat but I'm ok with the $15 Because it's a lot of food
Chicken loaded fries are soo good!
Great small spot to grub at. The mild chicken buffalo fries are a must. They will have you coming back for more. I recommend ordering over the phone or online ahead of time, as they do get busy at times.
Went here last Thursday for the first time and now it's Saturday and can't wait to go again with my friends on Monday. Best wings I've ever had. That's saying a lot since I've been to so many places and those don't even compare to these wings at wings empire.
I tried there wing fries and they where amazing, the chicken was nice and tender the hot sauce was perfect. When I went with friends it was packed we got a table. We waited about 15 min for our orders to come out and if you need more sauce they'll give it to you is you ask.
Get this now im handling some chicken fries rn 10/10
As good as the chicken fries are with chipotle sauce and ranch. Once u get the PULLED PORK FRIES u will never go back. I wish the price was $12 flat but I'm ok with the $15 Because it's a lot of food
Chicken loaded fries are soo good!
Great small spot to grub at. The mild chicken buffalo fries are a must. They will have you coming back for more. I recommend ordering over the phone or online ahead of time, as they do get busy at times.
Went here last Thursday for the first time and now it's Saturday and can't wait to go again with my friends on Monday. Best wings I've ever had. That's saying a lot since I've been to so many places and those don't even compare to these wings at wings empire.
I tried there wing fries and they where amazing, the chicken was nice and tender the hot sauce was perfect. When I went with friends it was packed we got a table. We waited about 15 min for our orders to come out and if you need more sauce they'll give it to you is you ask.
Get this now im handling some chicken fries rn 10/10
🍟Fries with mild chipotle chicken is my favorite! Service is good. Been there a few times and always different But friendly cashiers. Wings are HUGE!🍗
Place is amazing and delicious but man if they're busy it takes a while. I do hope they pay the workers enough cuz I couldn't do this job. Great food tho. Love the fries
Love the food here ! It’s amazing, I love they’re Buffalo chicken fries, especially the mango habanero ! It is a bit pricey but it’s totally worth it. Although the wait is a bit long since it’s such a small store with a bunch of orders , so prepare to wait up to 30min or more.
The wings are perfectly cooked over fries and your choice of sauce. I personally tried the medium wings which would be considered hot anywhere else. The lemon pepper wings were also amazing. Great place and look forward to having it again.
One of my go to spots for wings. First time I came to check this place out, I was skeptical since it is a fast food spot, but I was pleasantly surprised. Best item on their menu- buffalo chicken fries. Best thing I ever tried!
The Buffalo chipotle fries are delicious. They are very tasty with the sauce of your choice. It's a small place, great atmosphere. The wings looked juicy and full of flavor.
Wow. This was my best experience at wings empire. The food is great. This is the first time I ever ate chicken tenders on top of wings glazed with sauce. Best food I ever Had. I can’t wait to come again.
I’ve been to a lot of Wings Empire from SD to OC but this location in Anaheim is by far the best of them all. From the consistent quality and portions to the friendliness of the staff, Wings Empire Anaheim you guys got it down. Always fire
I've been loving their lemon pepper, garlic parmesan & honey barbecue wings. I did not care for the free sample of barbecue fries. But I plan to try most of the wings on the menue.
You're just entering heaven as you take a bite into the Buffalo fries! Very consistent on their portions, and taste . Best Buffalo fries around town no doubt.
I usually order thru UE and its ready by the time i get there. Its faster too thru uber eats and it'll save you the wait. Love the buffalo fries.
The only reason I keep coming back to Anaheim at least once a month. Amazing chicken fries. I've tried many other places all around the state but it is just not the same.
After disappointment after disappointment, my boyfriend and I became so tired of eating at BWW and TGIF... So, we decided to try a new place. What could go more wrong anyway?.. Google maps led us to try Wings Empire and let me tell you, everything went right! What a relief. The wings were crispy and covered in sauce. We tried the mango habanero (he liked them but I didn't), the original hot (we both liked them), and the Buffalo chicken fries ( we Loved these). All in all, we ate more while spending less and left more satisfied from a restaurant than ever before. Enjoy!
Love this place would eat it everyday if possible very delicious, my favorite is Chipotle sauce w chicken n fries I definitely recommend please have the manager call me I had an incident w one of ur employees he clicked on me and was very rude
If you want the best wings this is the place to go. However prepare to wait up to 30 minutes for your order. The choice of flavors are amazing and no other place have so much choice. The ribs and the fries are also delicious.
better than wild buffalo wings, honestly! fastest service, friendlier and probably even better in taste and quality. To bad the place is really small but they have lots of business, which I'm not surprised, since food is great! delicious! flavorful! I do not understand how this is not everywhere! they always keep it clean and organized. they take a little too long to serve the food but it's cause they make it fresh and when it's ordered. I hope they expand and continue their great work!k I triple recommend this place!!!
This place has great buffalo chicken fries. All the food is good . The family that owns it are very nice people.
Amazing food. Always Fresh cook.Friendly service. Yeah they took a long time to give you the food, but if you call ahead of time for pick up and add 10min more. It's worth the wait. Or Planning to eat there expect to wait for a while. But overall I definitely recommend this place. Love buffalo chicken fries-The Best.😃
I love the food. Great taste and affordable. But what's going on with the hours come on. Google says your open until 11 but when I call the sweet girl on the other line says we're closed at 930. Quarantine is almost over . Also you guys are an essential business come on stay open later. For the essential workers. Thank you for still being around and providing great tasting food.
Wow, I have never thought that eating fries could get any better. The idea of Carne Ass fries was brilliant and it brought much attention but wow, the buffalo chicken fries idea surely got the peoples’ attention. This place has the line out the door and coming here to eat was one of the smartest choices that I’ve made so far. Yes, the wait for the food might make you impatient but it is totally worth it. The food was hot and the service was decent. It was a bit slow but yet again, it is a small place and it gets very busy. The price for the food is definitely reasonable and the atmosphere is acceptable. This place offers a variety of options in their menu and I plan to come back and try something else. They are mainly known for the buffalo chicken fries but I will plan to try the taquitos next time. I would definitely recommend this place to anyone, especially if you are watching sports because this is the type of food that you will want to have while watching the game.
Yes the service might take a minute or two longer than what is expected, yes it gets packed most, if not all, the time but, we all have to agree on one thing, this food is delicious! Never have i ever been in love or have been infatuated with a meal like Wing's Empire's Meal. The price is just right for the amount of food you get. Not to mention the customer service! Shout out to Alex !!! She will stop at nothing to make sure an order is spot on. Because who said superheroes wear capes !!!! Overall [best] restaurant in the Anaheim area. 👊🙌👊🙌👊🙌👊🙌👊🙌👊
Chicken fries here are the best, a regular size is enough for 2, the location is really more of a carryout place the last time I went they didn't have tables set up anymore so be prepared to take carryout & have your taste buds ready, also have napkins ready your going to them.
This place is busy often so make sure to call in your order ahead of time! Right now, because of Covid, they are requiring a mask to enter and for you to wait outside while your order is prepared. Considering the situation, this is totally acceptable and welcome. The Buffalo Chicken Fries is my order of choice here with the sweet and spicy sauce. Be mindful, because a large can easily feed 2 and costs not much more than the regular size. If you do go with the large, get an extra side of dipping sauce. Highly recommend it!
My husband and I often crave their chicken fries and they always taste so good. We love the order ahead so we dont wait too long since they are always busy. Prices are reasonable too .Last time we went they messed up on the sauce and we didnt notice until we got home.It was too spicy and we couldn't enjoy it like we usually do. We will continue ordering from here but from now on we will be checking our food
Music too fire. Whoever’s on aux needs a raise fr. Food cool too ig
Great wings, very wet with sauce. Fries were good but did not have any salt. However, the ranch was excellent and made up for this. Well priced, got food within 10 minutes of order. Would go again.
Love this place. Love their wings and BBQ ribs. You won't be disappointed. I had the Mango Habenero wings, 🥭 and the fall off the bone ribs. Delicious 😋! You can add fries. You have to check them out!
Wingsaholic offers delicious wings with a variety of flavors to choose from, satisfying every craving. The ambiance is casual and inviting, perfect for a relaxed meal. However, the phone service can be inconsistent, with calls sometimes going unanswered. Improving phone responsiveness would enhance the overall experience. Despite this, Wingsaholic remains a top choice for wing lovers seeking bold flavors and quality.
Love this place. Love their wings and BBQ ribs. You won't be disappointed. I had the Mango Habenero wings, 🥭 and the fall off the bone ribs. Delicious 😋! You can add fries. You have to check them out!
Wingsaholic offers delicious wings with a variety of flavors to choose from, satisfying every craving. The ambiance is casual and inviting, perfect for a relaxed meal. However, the phone service can be inconsistent, with calls sometimes going unanswered. Improving phone responsiveness would enhance the overall experience. Despite this, Wingsaholic remains a top choice for wing lovers seeking bold flavors and quality.
Buffalo chicken fries are alright once in a while. I've tried the "medium" and "very hot" sauce, they both get salty towards the middle. Ranch is good.
Food is better is eaten there than as a takeout. Good portions and good prices. It used to be WingsEmpire now Wingsaholic. Everything stayed the same. It was just a name change. They also have specials, ask for them 😉
Great food, just kind of a long wait sometimes if you dont order in advance. If you're in a rush I highly recommend just calling ahead of time and placing your order, otherwise great place!
Buffalo chicken hot and spicy fries are pretty good, just over priced! $14.00 for a regular plate, other than that I enjoy the food.
The food is amazing but it's just the wait for the food takes a lot of time. I almost had to wait an hour for one plate. It gets pretty packed
The food is really good with big portions for a cheap price. Really popular place, which means it gets busy a lot. Sometimes you get your food within 5 to 10 minutes and other times it can take up to 45 minutes. It is also really small with 4 or 5 tables. Calling ahead of time is always the best option.
Fires with chicken sauced with buffalo sauce, can't get any better. Have gotten the very hot and atomic hot. If you like spice but still want to enjoy it go with very hot. If you like breathing fire go with atomic, both flavors very good. For myself very hot isn't spicy enough but the atomic did the trick.
Fires with chicken sauced with buffalo sauce, can't get any better. Have gotten the very hot and atomic hot. If you like spice but still want to enjoy it go with very hot. If you like breathing fire go with atomic, both flavors very good. For myself very hot isn't spicy enough but the atomic did the trick.
Usually love this place. Ordered off Uber eats and the breadsticks were so bad and flat. Fries are bomb. Order those just skip the bread.
Do not get their “Mac and Cheese”. I basically paid $6 for a side of boxed kraft Mac and cheese. Chicken fries are good and the wings are delicious. Mac and cheese was the only disappointing part.
Usually love this place. Ordered off Uber eats and the breadsticks were so bad and flat. Fries are bomb. Order those just skip the bread.
Do not get their “Mac and Cheese”. I basically paid $6 for a side of boxed kraft Mac and cheese. Chicken fries are good and the wings are delicious. Mac and cheese was the only disappointing part.
Honestly the food is good but the wait can be reasonable or downright terrible. Sometimes around 1pm the wait is about 15 minutes (reasonable) one time I called ahead and they told me twenty minutes. . . . . . It took and hour and ten minutes to get my order (terrible) the cashiers are nice but the cooks are very unorganized.
The food was good but the cashier, Anthony is rude! He rushes your order taking process just for the order to be incorrect. Try to correct him but he tried to be passive aggressive. Make sure to listen to the customer!
Good fries, bad service.
Nice friendly and hardworking staff. The wings were a good size and the sauces we tried weren't the best. The cheese sticks did not have a marinara dipping sauce but had a nice amount of cheese inside. The ribs were some of the most tender I have ever tried but I did not like the sauce that was slathered on.
I used to love this place when they first opened, however, the past 3 times I've been here it has been a bit of a roller-coaster. The Customer Service is phenomenal, the young men and ladies who work here are very friendly and attentive. I've been coming to this place since it opened and their wings blew me away, the chicken was so full, just the right amount of sauce, the order was made as you ordered. The past 3 times I've gone it's been a disappointment, the wings are dry and burned. There is very little sauce, and the portions of side sauces has been reduced. I would like them to go back to their great ways.
I called one hour in advance to place my order. I didn’t matter, they started it until I was here! I was told to wait 5 minutes. 30 minutas after I am still waiting. Now I have 20 people starving at home!
This place is super yummy, it’s slightly pricey for what it is but still good. The only downside is I’ve eaten here 3 times and every time i do i get food poisoning:/
Good wings but the employees ruin it staff seems to be in a hurry and have no people or customer service skills. There staff is one big Mickey Mouse Operation circus show. Pathetic to be honest.
This place has good food but the reason I have to give it two stars it's because the wait time is SUPER LONG... When I visited, the restaurant wasn't even busy and they still took more than 30 minutes for just some Buffalo fries. Also, other people who ordered long after us got their food first. I was thinking it would have a shorter wait time then buffalo wild wings or wingstop but it's about the same. Disappointed.
I gave 2 stars because there service sucks! Out of everything the only thing I dislike about this place is they take forever. Even when you call in to place a order, just placed an order and my wait time is 25 mins. Don't get me wrong the food is good but not having to wait a long while for your food.
Buffalo fries are amazing.. The service is terrible. The owner is more rude then the employees. If service was better it would be 5 stars. If you enjoy great food and rude service you will be fine
Slow workers, if you call ahead they don’t start making it until your their. Waited 45 mins when they said 15-17 mins. Slow, wings came out and they forgot to make the breadsticks.
Never have what you order the person who picks up the phone is always so quiet that half of the time you can’t hear them.
When I found about this place I wasn't too sure but I gave them a try and the wings were great! The only problem on my first time was that they literally took more than an hour to have my order ready. (20 wings only) I wasn't upset because the wings were really good. Last Saturday the 6th I was craving wings and I was deciding between the chain wing restaurant or Wings Empire. I decided to give them a second try because of the food quality. I placed my order Alondra ( cashier ) tells me my order will be ready in about 20 mins. After maybe 30 Min. I go pick up my food, I had to wait another 5-10 min (not an issue). I was given my food and I head home to find out my order was not complete as they forgot 1 order of wings and 1 regular fries. I called and how they handle the whole situation from beginning to end was terrible. Alondra acknowledge they forgot to give part of my order and said "sorry, do you want to come back or not?" I was expecting something like " I am sorry we forgot to give your order correct, we have it here if you may want to come back or give you credit for another day"..... That would of being a good way to try and resolve the situation...instead it escalated because it got me feeling unappreciated of my business. I told Alondra I really don't want to go back but can you give me credit for tomorrow? I ask if no credit for later on, then I will go and pick up my food. I asked for manager, but they don't have management on the weekends and the cook "Juan" approve the refund for the next day even though he is not the manager which it was what I told Alondra that it was going to be a problem. Long story short she got my information down or so I thought. I called the following day after work (as I mentioned to cashier I was going to do and assure me no problems) and a gentleman answered which was not aware of the food I was supposed to received and asked for help (he was the only employee that didn't try to instigate) Alaine got on the phone and ruddily asked what I needed help with and refused to tell me her name calling herself coworker 2 and called the first person coworker 1! I understand that the attitude can be associated at times with age, but come on train them better at service. I requested manager but by the time I only vent with Victor the manager as I was already upset and hangry! All I got to say its that it's not about the money, it's about the principle. If you guaranteed something then honor it! As I told Victor, I won't dispute with the bank because it's not worth it but I am not coming back. The stars is because of the food only, otherwise I would of given 0 for the terrible experience. Advise for anybody is to please check your order before leaving, other than that everyone has their own experiences.
The food is so 🔥, like I'm not sure how to even convey that. But the service and wait is terrible, Bottom tier. You can call your order ahead of time and still have a wait time.
TLDR; I received the wrong item (someone checked before handing it to me), called and was told to return to the store. They asked for the item back and I received my correct item. (No accommodations, they asked for the item back first and then handed me the correct item). I had to waste an hour of my time so they can only “fix” their mistake. Food was not made well and cold. As a customer I don’t want to ask for something I feel can be looked at as rude and uncomfortable. How much do you value and hour of a customer. I called to make, one medium buffalo fries, and two small. 20mins later I go to pick it up, I was charged and handed “my” order (someone check the order and receipt before handing it to me whom I think was the manger or could’ve been another cashier not sure). Another 20mins to get home and the bag ripped after I walking in and one of the ranch’s spilled. After going through my items the medium one was actually a small. I call them back and was told to return with the item. 20mins later I return, cashier then requested to see the item and I handed it to them and the double check it was the garlic Parmesan one, which was the item the should’ve been a medium and not a small. To me this felt rude as if they wanted to see if I was lying. After which my “correct” item was handed to me. Another 20mins later and I finally sat down to enjoy my cold food that wasn’t even mixed well, and the garlic, Parmesan and meat were also not mixed well, stiff and greasy fries were just laying at the bottom. Ended my day not being able to have time for the activity(s) I anticipated on doing, ending with writing my review (which I just don’t enjoy doing).
Friendly, helpful order taker..I'll give them that. But waited over 45 minutes for one order of 10 wings with fries To Go. It was crowded so I figured must be good if people will wait this long. Unfortunately, the wings were okay at best, the fries were all either under cooked or burned and weren't salted. The food was just bland without the sauces. I got the bbq and lemon pepper sauces, and neither were great, but lemon pepper was okay. I was still hungry at the end of the meal, so I ate the celery sticks. I wanted to like it, but a disappointing hour and $16 spent, sorry guys
I'm giving a two because they were nice and fast service 10 wings order was ready in less than their 10 min prediction. the sauces are good but 2 out of 5 wings were hard like chicharron I think they gave me old recooked wings 😒 I didnt eat those so i lost 3 wings. They're only cheating themselves out of customers, by the way the go by wingaholic now.
I only come for the mango habanero fires. I really like them. Customer service is the worst. The girl's that work there don't even want to be there. Make you feel unwelcome and pressured everytime. They look at you with a stupid look when asking a question. It use to be better but I'm guessing they changed owner.
ordered lemon pepper wings and they were soaking in at least an inch of cooking oil couldn't taste the flavor jus oily wings.
I had been a long time customer but after today probably won’t be coming back food didn’t taste the same chicken all hard I ask the girls in the front to exchange it! They did but they were laughing and making comments being bring back your old employees thank you
ordered lemon pepper wings and they were soaking in at least an inch of cooking oil couldn't taste the flavor jus oily wings.
I had been a long time customer but after today probably won’t be coming back food didn’t taste the same chicken all hard I ask the girls in the front to exchange it! They did but they were laughing and making comments being bring back your old employees thank you
I only come for the mango habanero fires. I really like them. Customer service is the worst. The girl's that work there don't even want to be there. Make you feel unwelcome and pressured everytime. They look at you with a stupid look when asking a question. It use to be better but I'm guessing they changed owner.
Ordered off Uber eats. Got 10 wings, Mac and cheese, and mozzarella sticks. The wings were not the correct flavor and the chicken was hard and unappetizing. The mac and cheese was pretty much just Kraft brand repackaged. Only edible thing were the mozzarella sticks.
There was a dead fly in my food. Extremely disappointed not going to bother calling to complain to get food replaced im beyond disgusted that I won't be returning At all or recommending this place again
Ordered off Uber eats. Got 10 wings, Mac and cheese, and mozzarella sticks. The wings were not the correct flavor and the chicken was hard and unappetizing. The mac and cheese was pretty much just Kraft brand repackaged. Only edible thing were the mozzarella sticks.
There was a dead fly in my food. Extremely disappointed not going to bother calling to complain to get food replaced im beyond disgusted that I won't be returning At all or recommending this place again
Pretty terrible service. Find another spot if you're hungry. While it was a Friday night, the line fluctuated between "really really long" and "where did everybody go?". Regardless of whether you're the first to order or not, be prepared to wait more than half an hour for your food to be prepared-- and in my friends' case, find out that your order was forgotten and never even seen by the kitchen. The spot itself is really small and while I'm inclined to say it's cozy-- it's the total opposite of a decent experience. The chairs are so high, we witnessed a child fall down straight to the floor. The establishment is so tiny that people in line were right behind my chair, leaving me unable to scoot back and grab a refill. The setup of this place is so garbage.. and I recall hearing Wings opened a couple years ago? C'mon guys... Speaking of garbage... THERE IS NO garbage can! Probably because they have no room for it? Once we put our order in, I received mine after 15 minutes and my friends had to go up and ask the cashier what the deal is after they waited 20. The cashier never properly acknowledged what happened but it seems that he completely forgot to send the order to the kitchen. There's no proper pick-up area, so you have to weasel your way through the sea of hungry customers just go pick up your food, or stand by the side hoping one of the employees will assist you. I got the buffalo chicken fries. It's boneless wings on a bed of fries with a sauce of your choice. It was pretty tasty, and the portions were enormous. The fries were extremely greasy, almost to the point where I was diving into grease soup when I made a dent in this mountain of carbs and chicken. Way too much oil was used, but for the price (and if you're trying to feed a family) it's not as bad as the business itself. Overall, Wings Empire is so poorly run that I don't want to give them a chance anymore. They charge 55 cents for card transactions! That's like.... insane. I wouldn't come back here due to the abysmal waiting times and lack of basic customer service.
Horrible service old lady from the cashier so was being so rude. The phone would ring and she should literally put people on hold when she wasn’t busy. She keep skipping my number ,I was waiting there for about 25 mins. People were coming in and walking out. HORRIBLE SERVICE!!!!!
I order on postmates total of $54, I go pick up my food they said order was cxl and I re order and pay again. So they say postmates would refund the money within a few days. My money was never refund. I reached out to postmates and they said the money was paid to wing empire and owner refuses to refund on $ or food. So I lost my money.
We to pick up my order & the girl in the front takes so long she seems all lost . They were berly making our order
Very bad service waited 35 mins never got my food. Asked for a refund and manager excuse was we have orders. I would understand if u were doing orders in order but no cooks was trying to get the easiest orders out first. Manager is a young kid. How these places let young kids run a store like this I dont know.
If you guys don't have the sauce that people order thru online y'all should just cancel the order and let them know so they don't get disappointed
I've tried calling this place non stop for 10 minutes. I either get a busy signal or someone answers and hangs up. After calling a friend who lives within a block from this spot, he had nothing good to say. And to take is a blessing that they never answered my call. After reading other reviews, I'm glad this happened. Customer service needs much improvement and from the looks of it, the food as well...
Way to dam long to get an order of 10 wings !!! Ordered my food exactly @ 8:15 pm & got my food @ 9:00 when others who arrived after me got theres before me!! So dam disappointed for being my first time there! Well not be returning here ever ! Was about to ask for my refund when they had called my order #. No apologies or what so ever. Bad service. If i could rate of a 0 i would !!!
Called 3 times and put on hold all 3 times. I understand if it’s busy but I heard them just having normal conversation while I was on hold 3 times. first time was on hold for 7 minutes, second time for 5 & third for 2 and never was attended. My call log showed I called them atleast 17 times and wasn’t attended to once.
Someone named juan was rude to me he didn't want to go tl the diddy
Their website prices are not accurate. Ordered a fry and a salad which should have been around $10 according to the website. But it was $18. And they forgot the dressing for the salad 🤦♀️
Orders Buffalo fries and got bbq fries tried calling in and they made it hard to get my money back and didn’t want to replace the food at all don’t recommend this place at all!
I had my first experience at Wings Empire today and while I’m happy with the food, the service was TERRIBLE. I ordered over the phone and was told it would take 15 minutes for my order to be ready but it took 30. Then they forgot my veggies and the extra hot sauce I asked for, but I was already home at this point and my kid was hungry so I wasn’t going to drive all the way back, it’s super inconvenient. When I called back to tell them this they said they’d put it in the system and when I asked for the girl’s name (same girl who took my order) SHE HUNG UP ON ME. So damn rude.
This place never answers the damn phone!! I can’t even place the order online since they don’t have a chipotle sauce flavor.
Worst customer service ever. I waited 40 minutes for my order and others who came after me got their food first. The Cashier was also very slow at charging customers and overall attending the customers; she also forgot orders and wouldn’t give out the drinks cups when combos were ordered. Employees were also having side conversations in the back of the kitchen all gathered around. Poor Cook was having to do all the work inside. Besides the customer service, the food portions and prices were spectacular, but not worth the wait! Also, the sanitation of the tables, chairs, and cashier counter were very unsatisfactory. There was so many soda stains all over. Please, to the owners, do something about this, your business should not suffer due to your employees.
Food is great but service is HORRIBLE. Sometimes they charge for extra sauce but sometimes it’s free??? And the girls at the register are always rude and don’t get your order right… not to mention the website shows open till 11 on Saturdays but are actually closed…
This place was terrible. Service was awful and food was just as bad. I was helped by Marlene and honestly, she looked like she had no interest in the task at hand what so ever. Our food took over 35 minutes to get. I ordered the buffalo chicken fries and by the time they got to me they were so mushy. I was practically eating baby food. My wife got the wings and they looked like she got chicken in soup, the suace had no consistency at all. Definitely do not recommend.
Bad customer service. If I can give zero stars I would. This place needs to hire new cashiers that are respectful and professional. I had high hopes prior to my visit but now I regret not going to Wing Stop. I waited 45 minutes for my order, when I kindly asked the cashier what’s taking so long, she replied with the most nastiest attitude. Management needs to retrain these cashiers, who obviously hate their jobs.
I've been going here for a while now but. I was on supposedly hood but 15 min go by and nothing . I hung up to call back and it's on a busy tone . The name was Courtney and the way she spoke to me over the phone was disrespectful and honestly thi space doesn't need that kind of person here . Very unprofessional and disrespectful as well . Figure out your employees they need a good attitude check !!!!+
Unfortunately upon arrival after I placed the order 6 min later she tells me that it will have to be delivery because they closing in 30 minutes. Closing time is 11 arrival was 10:35. If that’s the case she should of told me at the register not after I was waiting for the food. We wouldn’t of ordered so much food and expected to sit and eat after a long day at Disney and Angels stadium!!! They should say closing is 10:30 not 11! Or last order something!!! HORRIBLE!!! VERY DISAPPOINTED!! Btw the back is veryyy dirty especially the floors!
Just came in a couple hrs ago. First time ever coming here. I came in with my sis, nephew and friend and ordered the 25 hotwing family meal and some moterella cheese sticks not to mention we Paid like $50.Two customers got their order before us and waited for about 30 min +. We then got our food and don't get me wrong, it looked good but when we took a bite of the wings they were super hard (way over cooked). French fries and cheese sticks were hard as well. The only good thing was that the girl had patience. Might consider this place again since the girl was nice. (But please please inspect your food once in awhile since apparently I'm haven't been the only one with unhappy food)
They have horrible customer service. I have never been to a place where the customer gets blamed for there mistakes. And this is not the first time this has happened. I ordered 3 different meals and 2 sauces and only recieved 2 meals and 3 sauces and yet they had the audacity to blame us for that mistake. I even repeated the order twice to them and they kept changing there story to blame us for that mistake. Unfortunately I didn't realize the mistake till I got home. I understand mistakes happen but for a company to repeatedly on multiple accounts blame the customer for a mistake on there end is unacceptable. Never eating here again.
Wings Empire is surely a collapse (pun intended). I paid my $9 and in return I got a bed of greasy french fries with no seasoning. I literally got a small pool of greasy oil. The lemon pepper was not rich as I expect. The shredded fried chicken was overcooked and dry. Initially I actually got all this drenched in a pink sauce which tasted like sour cream and an aftertaste of mayonnaise. This place gets packed with so many students who do not seem to pay attention to their history classes because why come back to a place that serves trashy food. whoever is in charge of approving this plate needs to go back to culinary art school because whoever it is that person is not tasting what I found. Sad to say this is another disappointment coming here.
Worst costumer service ever. I called ahead to place a order and the lady didnt allow me. I get there place a order and WAITED more then 30 mins for a s order of fries and and wings. They wouldn't take my phone order but around 5 orders were placed on thephone while I was waiting for mine. The only one that knows what's going on is the cook. The other workers seem to hide when they have a rush. The food is great not going to lie. ALL THIS 1 STAR REVIEWS ARE DUE TO THE BAD COSTUMER SERVICE NOT THE FOOD. its obvious that owner dont care about the costumer service or it would off got fixed 30 reviews ago.
Horrible service. After our Disneyland trip we came for wings. We waited 45 minutes for 2 items. After 30 minutes we asked about our food, the only response was "theres a lot of tickets". No sorry about the wait, nothing. We told them that the customer should be notified if theres a longer then normal wait time. But, we waited another 15 minutes. I would never ever have waited that long for food from a small hole in the wall, or any other place. After all that wait, the food wasnt even good. Chicken was over cooked and dry. And the fries my 7 year old would even eat. Never again. San Diego resident
they never ever answer the damn phone it’s so annoying. I would still go in to order there BUT last time I did that and drove 25 mins there just to notice they closed early. At 4:30 and I got there at 4:35. They could’ve at least answered or updated their voicemail. The food is bomb but service sucks so much I don’t even feel like going
Pretty mid food dont recommend they trench my chicken wit sm sauce unjoyable good costumer service mid food below mid
This place is good. But i won't be going back cause the girl who was on the register on 4/22/25 was rude and had a BAD attitude. She only gave me a small ranch with a medium order of fries while I watched her give other orders large orders of ranch. Crazy how they treat people differently. Do better!
In my honest opinion, this place is not as good as it used to be. My order is correct only like 50% of the time. The chicken fries that I normally order are always stale and the chicken extremely dry. When you tell the workers, they never seem to care. Really bad customer service. I used to love this spot, but now it disappoints me every time. I am sad that I am even writing this review because like I said before, I really used to love this spot but not anymore. Please save your money and don’t even consider giving this spot a try. You’re better off going somewhere else.
I placed an online order at Wingaholic in Anaheim on 06/11/25 at 7:30 PM. In the instructions, I specifically asked for no ranch on my fries. When I arrived after a 20-minute drive, I double-checked with the girl at the front if there was ranch on the fries. She looked annoyed, but told me no, so I took the order and left. When I got home, surprise ,the fries were covered in ranch. I called the store immediately because I wasn’t about to drive another 20 minutes back. When the same girl answered the phone, she was hostile, unhelpful, and completely dismissive. She told me it wasn’t her job to check the order, that it was the cooks’ responsibility. But then why did she say no when I asked at pickup? She could’ve just told me to check it myself. I asked to speak to the manager ,and she said she was the manager. Honestly, if that’s true, it’s even more disappointing. A manager should take accountability, not lie to customers, pass the blame, and respond with attitude. I asked for her name so I could include it in my complaint, and she flat out refused, telling me I’d have to come in person if I wanted it ,even after I told her I lived far away.This whole situation was handled so poorly. I came to Wingaholic to enjoy dinner , instead, I got messed-up food, a rude manager, and zero accountability.Wingaholic, please train your staff ,especially your “managers.” This was unacceptable and a total waste of my time and money.
I came in there was only 2 people inside sitting down already eating. I placed a order and waited 30 minutes as multiple people came inside ordered and received there order before me even though they ordered after me , I got a refund went to wing stop waited 5 minutes got my order and it’s the same price but taster and better then wingsaholic
Pretty mid food dont recommend they trench my chicken wit sm sauce unjoyable good costumer service mid food below mid
I placed an online order at Wingaholic in Anaheim on 06/11/25 at 7:30 PM. In the instructions, I specifically asked for no ranch on my fries. When I arrived after a 20-minute drive, I double-checked with the girl at the front if there was ranch on the fries. She looked annoyed, but told me no, so I took the order and left. When I got home, surprise ,the fries were covered in ranch. I called the store immediately because I wasn’t about to drive another 20 minutes back. When the same girl answered the phone, she was hostile, unhelpful, and completely dismissive. She told me it wasn’t her job to check the order, that it was the cooks’ responsibility. But then why did she say no when I asked at pickup? She could’ve just told me to check it myself. I asked to speak to the manager ,and she said she was the manager. Honestly, if that’s true, it’s even more disappointing. A manager should take accountability, not lie to customers, pass the blame, and respond with attitude. I asked for her name so I could include it in my complaint, and she flat out refused, telling me I’d have to come in person if I wanted it ,even after I told her I lived far away.This whole situation was handled so poorly. I came to Wingaholic to enjoy dinner , instead, I got messed-up food, a rude manager, and zero accountability.Wingaholic, please train your staff ,especially your “managers.” This was unacceptable and a total waste of my time and money.
This place is good. But i won't be going back cause the girl who was on the register on 4/22/25 was rude and had a BAD attitude. She only gave me a small ranch with a medium order of fries while I watched her give other orders large orders of ranch. Crazy how they treat people differently. Do better!
In my honest opinion, this place is not as good as it used to be. My order is correct only like 50% of the time. The chicken fries that I normally order are always stale and the chicken extremely dry. When you tell the workers, they never seem to care. Really bad customer service. I used to love this spot, but now it disappoints me every time. I am sad that I am even writing this review because like I said before, I really used to love this spot but not anymore. Please save your money and don’t even consider giving this spot a try. You’re better off going somewhere else.
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909 S Euclid St, Anaheim, CA 92802
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909 S Euclid St, Anaheim, CA 92802
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