Pollo Regio

P Castle

Always great food and good fast service !

Sharon Doyle

This restaurant has carry out only. The portions are HUGE. When you order a burrito, you get a HUGE burrito that is the size of 2 burritos and you also get a side of rice, a side of beans and all the side sauces. The food was piping hot and was very good. We could not finish our food.

Zachary Rendon

I ordered a large chips and salsa to go, along with my Grubhub order, about a week ago. The chips in my order were slighty soggy and weren't very edible. The young ladies were more than happy to correct my order and definitely made my day! They were also personable, kind, and professional during the correction process. I can't spell in Spanish too confidently, if so, I would! Muy amables, gracias!

Really good spot for pollo al carbon. Quick walk up window and staff is always friendly.

The food was delicious and quickly prepared great service very friend

Great customer service from Manny and the manager. Fast service, and fresh food.

Walk up window in same strip center as Shell gas station ⛽️ Helpful bilingual staff.

This place is such a hidden gem! I had always had friends and family eat here, but I never tried it! I am so glad I finally did! The food is amazing!!!!!!!! I have become a regular there so much so to where these guys know my order Without me saying a word. It just goes to show that they genuinely care about their customers! Definitely a great place to stop and get food that is amazing with great prices!

I have been coming here for years since my first born. My kids love it easy and convenient if you are a busy mom ❤️ definitely recommended.

Quick and delicious food makes up for lack of seating. Order at the walk-up window, or using their mobile app. Torta and Al pastor tacos are highlights, don’t skip the salsa verde. And their French fries are criminally underrated.

Great place to come for grilled chicken. Great food. Robert the cashier is always polite and ready to assit customers.

Food is always amazing and service quick friendly and awesome... highly recommend

I had lunch last week there Camilla was very polite very good service and food was delicious

This place is amazing!!! The food is always fresh, the service is excellent and the price is so reasonable in this inflated economy we live in. So don’t hesitate to check them out I most definitely recommend!!!!

Jose Ramirez

Good service and respectful and friendly Thank you Benito

Farrah Perez

Great customer service from Manny and the manager. Fast service, and fresh food.

Andy Ruiz

The food was delicious and quickly prepared great service very friend

Allen

Super fast and friendly staff! Would definitely return

Richard

Food is always amazing and service quick friendly and awesome... highly recommend

Miss Bill

Very good and good was hot. Worth the drive and would come again

Kara Bell

This place is such a hidden gem! I had always had friends and family eat here, but I never tried it! I am so glad I finally did! The food is amazing!!!!!!!! I have become a regular there so much so to where these guys know my order Without me saying a word. It just goes to show that they genuinely care about their customers! Definitely a great place to stop and get food that is amazing with great prices!

Kit Pierce

Quick and delicious food makes up for lack of seating. Order at the walk-up window, or using their mobile app. Torta and Al pastor tacos are highlights, don’t skip the salsa verde. And their French fries are criminally underrated.

Blake Taylor

Superb in every way. Good honest food at a fair price.

This is one of my go-to spots when my schedule is full and running errands around town. Their chicken tostada is my favorite thing on the menu. The seasoning is amazing, and the portions are generous for the price. I also love their salsas. they add so much flavor to the meal. service is fast, and it’s perfect for takeout.

Yolanda Ybarra

For almost 18 dollars I ordered the platter with pastor, and I barely had enough meat for 2 tacos....for that price there should be more meat...this the second time this has happened, will not be going anymore

I went there and ordered the meal deal for 2 chickens. I waited for 15 minutes only to get not fresh chicken and old dried out rice! I had to go back in and ask for the onion and the grilled jalapeño. The lady cashier was nice but the male guy was very rude he mumbled at me in Spanish and then called me a name. I love their chicken when its fresh but not when its been sitting under the light for hours!!

I guess this place is under new management cause this place is not the same, food was a good portion but service and wait time was out of there and I was the only one inline till about 10 15 mins later. I asked for extra green sauce and how many and she looked at me like dame really and was like I can only give u 2. I will not be going back I even had to wait for like 5 mins till some one came to the window.

Carnicia Humphery

I went there and ordered the meal deal for 2 chickens. I waited for 15 minutes only to get not fresh chicken and old dried out rice! I had to go back in and ask for the onion and the grilled jalapeño. The lady cashier was nice but the male guy was very rude he mumbled at me in Spanish and then called me a name. I love their chicken when its fresh but not when its been sitting under the light for hours!!

Luciano Siqueira

I was waiting on the freezen outside, the lady was counting the money and didn’t ask for my order! It’s so unsrespectful

Piano Sonata

I am going to be very clear that my problem is with the price, which I think it's out of the ordinary. Way too expensive. The flavor is awesome. Pollo Regio at this location started when I was going to that high school near them, around 2003. As a consumer, many things are hidden from me. So, maybe, I am unable to understand and would probably understand the price if I knew all the information. The chicken tenderness, its flavor and the green sauce is what made this restaurant stand out, despite being in a dangerous location and only being a carry out place. Nevertheless, it was the place to go for a long time. I believe the price was fair at this point. The price of a whole chicken was $10.00 back in 2003, and it was given with the onion and two sauces. At some point, if I recall correctly, rice and beans were added to the whole thing; I don't remember the date. Naturally, the price started to go up. In 2008, it was still very affordable, despite the recession. Other things were added to their menu, like the meat by the pound, baked potatoes, etc., by 2012. Good things. From 2012-2020, the price started to go up from $15.00 to $20.00. Then after the pandemic, it's been $30.00. The flavor is good, but when you have chicken from Sams or Fiesta at $5.00 or $8-10.00, the same portions compared to Pollo Regio, respectively, then I have to go with something cheaper. The flavor is not as good though. I haven't eaten at Pollo Regio for about 1.5-2 years, and I don't plan to go back. I do have the desire to eat there, but I think it's way overpriced. The same applies to the other establishment Pollo Rico. The only thing is that Pollo Rico's flavor and sauce is not as good as Pollo Regio, although, it's been progressing. I haven't there in 3-4 years. You can try to play around with the menu, and present it in many different ways. But remember your old ways. If you're overcharging your customer, just for the sake of it, at some point your customer won't come back. Look at how many establishments, greater than you, have disappeared. They also had good food. Again, this is just from the consumer's perspective. A regular consumer, not rich, not poor, just someone who likes to administrate his finances appropriately.