David Floyd

Buffalo chicken wrap was good. Stick with beer because the cocktails are poorly made. Service was lacking. Fun atmosphere.

Kristina Kovalyova

Not a bad place but more suitable for a sports bar. The portions of food are large, we ate one burger for two and took the second one to go, but the burger patties were overcooked and tasted bitter. Prices are acceptable.

+12

Patricia Holness

For my pre birthday year I decided to start it off here since I heard good things about this place and boy was I surprised . The place was clean and spacious and fairly empty that evening when arrived . The mussels was delicious and I was told the chicken was good as well . The food arrived in a timely manner . However I would not suggest to get drinks from there . The two drinks we got was watered down with no taste of liquor . When asked can I get a new drink I was told it was suppose to taste that way ? It was not suppose to taste that way . That’s why I bought another drink which was a martini and that was fine . I’m not a drinker still I know the value of a good one .For 15 dollars a drink it should not taste like water so it’s unacceptable . That in turn changed the vibe of me being there so I won’t return . Part of the experience for dining out is the experience and the environment. So for yay for vibe nay

+1

Alex Levy

Came here the other night for a drink and had similar experience to other reviewers around quality. I've never in my life had an Old Fashion that was as clear and watered down as the one I had. Similarly, my friend had the exact same experience with a Negroni. It's a beautiful space, have TVs playing w/ multiple sports (big plus) but given our experience considering the location and cost of rent, I wouldn't be surprised if they were diluting their liquor trying to save a few bucks.

Ryan Rixon

Dead quiet inside. Rude staff. Bald Irish bartender told me to leave if I didn’t order something else. Vibes are bad overall.

Danielle DeGroot

My 4 yr old took too long walking out of their door when we were leaving… we were “letting cold air in.” Treated poorly because of their lack of patience with children. Good burger but won’t be supporting a place who treats a mother with children this way. Not family friendly!

William Henderson

The bar was rather lack luster and service wasn’t all that great. The drink I had, the cactus margarita, was pretty good though!

+1

N

Do not recommend. The bar is cold and the staff is not the friendliest — especially the manager / owner? I’m not sure if he is both, but he is rude and unfriendly. It makes sense why the staff is also not the friendliest. There are many other great establishments in the area with better food and way better customer service. Please do not waste your time or money on an establishment that couldn’t care less about its customer and is not hospitable AT ALL. Food - decent, fries were good and hot, but could have used more salt. Still not worth returning to.

Natasha Welch

I want to express my displeasure with The Custom House on Saturday, 12/20/25. I've been to this establishment a few times and always had a good experience. I decided to have a late dinner here with my family and ordered a drink, which was unavailable. I ordered another drink, but didn't enjoy it. I asked if I could switch and decided on wine. Subsequently, I was approached by who I believe may have been the manager and was told that I was receiving a one-time courtesy drink. I was told that this was how the drink tasted and not everyone tends to like it because of the ingredients or for some other reason. I smiled and thanked them; however, I was told that they were getting rid of a $15 drink. I was offended by that statement alone as if I was taking advantage of the situation. I had every intent on paying, I just did not enjoy the cocktail. I was embarrassed in front of my family simply by the approach to our table and the statements about a one-time courtesy as well as a $15 drink. There could have been a better way to handle the situation and not shaming the customer. The manager should review their soft skills approach. On the other hand, our server was extremely nice and patient. I would hope that this was a one-time situation as I have frequented this restaurant much to my enjoyment, but this experience has left me very disappointed.

Sam L

I came here with a friend and the bartender was so rude, it’s definitely not a welcoming place and does not look like they want returning customers.

rebecca prokopenko

Just a little confused. We came to the bar and ordered drinks and were told by the kind bartender that we can sit outside. We sat outside for about half an hour before a server approached us and said we had to move to a smaller table by the trash cans with no explanation. All the other tables around us were tables of two seated at four tops. Really bad service from the servers and everyone around us was served and we were not ignored and not served! Weird vibes