Jimmy John's

Great sandwich place to eat and the staff was nice & friendly. And I really appreciate Joe for his super fast and great service on the food!

This place is always good! The manager and staff always very nice...

The staff is very polite. Melissa Braswell was very kind and helpful with my order. Food was great and the service was great.

Valerie Southern

It is not very often to see a staff at a fast food place be so professional and friendly. Everyone worked together so well and had smiles on their faces! There was a young man who seemed liked the manager and he was involved, friendly, and lead by example. We were really impressed!

richard henson

This place is always good! The manager and staff always very nice...

Kelsey Marie

I have had an obsession with jimmy John’s since my husband put me on it and we just so happen to go into the store this morning and my husband asked an employee working if they were open their response “when I open I come in early and get my stuff done and open early” that right there is a dedicated worker! Not only helped me with the menu but comes in and has everything clean! Good job jimmy John for hiring rebecca!!! I recommend seeing her! 🩵🩵 mind you this is the cleburne TX jimmy John’s.

Mckenna Stewart

Never been to jimmy johns but hopper and melissa were huge help on helping me choose what i wanted. The costumer service was fantastic. The place looked good you cen definitely tell it is under new management.

April Watkins

Jimmy John’s has great sandwiches and great staff. Melissa is always helpful and makes sure your order is done right and fast.

nikki howard

I wanna recognize one of the employees Melissa.. she is so friendly and always welling to help us out when we go there… I will be back

kay M

Melissa Braswell took my order and made it also. She was a big help in helping me decide what kind of sandwich I wanted. He was very polite and friendly

Katie Day

I’m very picky about my sandwiches but Melissa was very kind, helpful and patient! Made the experience delightful! I definitely will be coming back(:

Paula Ponce

We bought a couple of subs and a wrap, we got our food fast. The guy that made them surprised us, he made them fast and everything was great. I believe his name is Joe, I recommend him to make our subs he's fast.

Admire Admire

Joe was absolutely amazing! Very kind and helpful! You don’t find customer service like that very much anymore! Will definitely make this place a regular stop thanks to him! Thank you Joe for everything!

Mary Ann Winsett

Melissa is always on top of things ! I never have to worry about anything missing in my bag , and she gets people in and out ! Best customer service in the entire building & makes the best sandwiches.

Maria Rodolfo

Great sandwich place to eat and the staff was nice & friendly. And I really appreciate Joe for his super fast and great service on the food!

Lisa Smith

Customer service isn’t what it used to be. Having said that I just wanted to say that Melissa at the Cleburne location was so friendly and helpful that it was a refreshing change from what we have come to expect these days at most fast food chains. Thanks Melissa you made my day!

David Lucas

I originally had this place at five stars because they do deliver pretty punctually pretty fast and the food is good but this is the only Jimmy John's on the planet that opens at 11:00 instead of 9:00 some of us would like to have a sandwich to go to work with but unfortunately that's not you guys

Placed an order on the app for curbside pickup and entered in my car description as the app instructed. Waited 10 minutes, finally walked inside and order was sitting on the counter. No one was going to bring it curbside. Ordered a bootlegger club, add EZ mustard, cut in half. What we got is the picture below- laughable roast beef, excessive mustard, not cut in half. Also the app asked me what I wanted to drink, I ordered a Dr Pepper fountain drink, that wasn’t done either. This pathetic sandwich, a bag of chips, and a fountain drink for $13? Jimmy John’s has gone downhill. We won’t be going back.

Just look at the picture. That says it all. One thin slice of beef. It was laughable. $12.65 for this so called sandwich, bag of chips and large unsweetened tea. This happened at another Jimmy John’s too so I’m done with them. So sad, I really liked them at one point.

Had a bad experience last time several months ago, filled out a survey and received prompt contact from the store. They offered a free sandwich which I appreciated but that wasn't the point of the feedback. I was hoping they'd make improvements for next time. Fast forward a couple months later after being tired of the food choices in Cleburne I decided to try them again. Failed again. How hard is it to make a sandwich? Apparently quite difficult at this location. What was ordered: A simple sandwich, add oregano/basil and cut it in half. What was received (same as last time): Tomatoes with hard white centers (not edible), hardly any seasoning and not cut in half. And then you prompt me to leave a tip? For making me a sandwich? Here's a tip: Make a better sandwich next time.

W Jones

Placed an order on the app for curbside pickup and entered in my car description as the app instructed. Waited 10 minutes, finally walked inside and order was sitting on the counter. No one was going to bring it curbside. Ordered a bootlegger club, add EZ mustard, cut in half. What we got is the picture below- laughable roast beef, excessive mustard, not cut in half. Also the app asked me what I wanted to drink, I ordered a Dr Pepper fountain drink, that wasn’t done either. This pathetic sandwich, a bag of chips, and a fountain drink for $13? Jimmy John’s has gone downhill. We won’t be going back.

Karl Kawano

Just look at the picture. That says it all. One thin slice of beef. It was laughable. $12.65 for this so called sandwich, bag of chips and large unsweetened tea. This happened at another Jimmy John’s too so I’m done with them. So sad, I really liked them at one point.

Larry Belkwater

Had a bad experience last time several months ago, filled out a survey and received prompt contact from the store. They offered a free sandwich which I appreciated but that wasn't the point of the feedback. I was hoping they'd make improvements for next time. Fast forward a couple months later after being tired of the food choices in Cleburne I decided to try them again. Failed again. How hard is it to make a sandwich? Apparently quite difficult at this location. What was ordered: A simple sandwich, add oregano/basil and cut it in half. What was received (same as last time): Tomatoes with hard white centers (not edible), hardly any seasoning and not cut in half. And then you prompt me to leave a tip? For making me a sandwich? Here's a tip: Make a better sandwich next time.

This location has been extremely disappointing. It feels disorganized, communication is lacking, and the overall atmosphere seems tense and unwelcoming. Unfortunately, after several recent visits, my order has been incorrect every single time. Consistency and attention to detail matter, and I hope improvements are made because I would really like to be able to rely on this location.

⭐ 1 Star (Only Because Google Won’t Let Me Leave Zero) Jimmy John’s – Cleburne, TX Let me start by saying: if disappointment were a menu item, Jimmy John’s Cleburne location would be serving it up in foot-long portions. The sandwich I received was a culinary tragedy wrapped in paper — soggy bread that disintegrated on contact, a sad whisper of meat, and veggies that looked like they had given up hope sometime last week. I’ve had sketchy Subway subs before, but at least you get front-row seats to the failure as it’s assembled. Jimmy John’s? They skip the show and toss the regret straight at you. It’s like ordering a sandwich from someone who actively resents sandwiches. And the price? Premium charges for bargain-bin quality. I wouldn’t pay that for a masterpiece, let alone what tasted like edible apathy. This location needs a serious wake-up call. Until then, do yourself a favor and eat literally anywhere else — or just chew on your sense of betrayal. It’s more satisfying.

Used to get a good size sandwich here, the Favorites say "Double Protein" which was the case, but now I guess they think lettuce is a protein because you might get one slice of meat, for $13!?! I was getting my lunch here 2 or 3 times a week, then they got stingy, now I don't go at all. And no Jimmy Johns, your gunna say it's the same amount for 35 years, it's NOT.

I need someone in management to call me. After waiting for 10 minutes at the window they come back and ask what my 2 sandwiches were. My second sandwich was roast beef and turkey add avocado and cucumbers no cheese. We got a roast beef and ham with cheese no veg? My gf can't eat pork for religious reasons. There was not an adult in sight. I expect to be compensated for the $10 Sandwich that could not be eaten.

DS

⭐ 1 Star (Only Because Google Won’t Let Me Leave Zero) Jimmy John’s – Cleburne, TX Let me start by saying: if disappointment were a menu item, Jimmy John’s Cleburne location would be serving it up in foot-long portions. The sandwich I received was a culinary tragedy wrapped in paper — soggy bread that disintegrated on contact, a sad whisper of meat, and veggies that looked like they had given up hope sometime last week. I’ve had sketchy Subway subs before, but at least you get front-row seats to the failure as it’s assembled. Jimmy John’s? They skip the show and toss the regret straight at you. It’s like ordering a sandwich from someone who actively resents sandwiches. And the price? Premium charges for bargain-bin quality. I wouldn’t pay that for a masterpiece, let alone what tasted like edible apathy. This location needs a serious wake-up call. Until then, do yourself a favor and eat literally anywhere else — or just chew on your sense of betrayal. It’s more satisfying.

jesse torres

Used to get a good size sandwich here, the Favorites say "Double Protein" which was the case, but now I guess they think lettuce is a protein because you might get one slice of meat, for $13!?! I was getting my lunch here 2 or 3 times a week, then they got stingy, now I don't go at all. And no Jimmy Johns, your gunna say it's the same amount for 35 years, it's NOT.

Dillon Heath

I need someone in management to call me. After waiting for 10 minutes at the window they come back and ask what my 2 sandwiches were. My second sandwich was roast beef and turkey add avocado and cucumbers no cheese. We got a roast beef and ham with cheese no veg? My gf can't eat pork for religious reasons. There was not an adult in sight. I expect to be compensated for the $10 Sandwich that could not be eaten.