Taco Bell

Can't beat taco bell for speed and price A 5 dollar box is a amazing thing, 2 tacos plus a special type, they change all the time And a drink, free refills in side, if not for 20 cents you can upgrade to a large, good deal Plus if you use the app the food is waiting for you, not that this place is not super fast, cause it its Saddly no beer or wine hopefully some day

HARWINDERNYC-Ig

Hi, I want to report an issue at Taco Bell located at 2186 Jericho Tpke, Commack, NY. When I arrived, the drive-through line was extremely long, and I already had another customer’s food in my car with an active timer. I do believe I received the ready for pick up But. No. As a driver, I literally picked up from the other taco Bell Grubhub’s guidelines say: • Drivers are not required to wait in excessively long lines. • Drivers must avoid actions that delay other active orders. • Drivers only need to make a reasonable attempt to pick up the food. • If a restaurant causes an unreasonable delay, drivers should contact support. I followed those rules. I tried to pick up the Taco Bell order at the door before delivering the other customer’s food. When the Taco Bell order wasn’t ready, I had to deliver the first order so it would not be late. When I came back to Taco Bell, the lobby door was closed even though they were still operating. I saw an employee open the door and hand food to another customer/driver. 3rd party. But when I walked up at the same moment, the employee closed the door in front of me and walked away, refusing to give me the Grubhub order. Restaurant responsibilities under Grubhub include: • Providing access to pickup areas during active operating hours. • Treating all drivers equally and not selectively refusing service. • Preparing orders in a timely manner. • Handing off orders to drivers who arrive for pickup. Because they refused the order and denied access, I was unable to complete the pickup despite multiple attempts. Food out of eating temperature.

Sophia

I've visited 4x in the past year and my order is always fresh, made to my liking. Five stars for a fast food joint! I love that they ask if I want any sauce. Place is clean. Usually busy but minimal wait. Excellent Taco Bell location.

maria miranda

If you don’t have an hour to wait in the drive thru DO NOT GO HERE! I’ve been here plenty of times and each time you’re stuck in the drive thru for over 30 mins. Literally the worst location ever!

BV

This has to be the WORST taco bell I have ever been to. It doesn't matter if you order inside, online, drive thru, or doordash. The past 4-5 times the orders took an hour for them to prepare. And I'm not even exaggerating. Tonight I placed a doordash order and the first driver canceled because of the wait. I don't blame them. Then the next driver sat there and waited for probably 30 minutes. I'm never going to this location again. And the last couple of times I went inside to pick up my orders, the employees don't want to speak to you, and they don't understand English so there is no point in trying to talk to them. Showing your name for the pickup order was too difficult for them.

Muhammad Akhtar

i am a dasher and just for two orders, i had to stand for more than 30 minutes at a “fast food restaurant”. very inefficient as this wasn’t the first time the took long

Brandy Anderson

I would give negative stars if I could! The staff somehow makes making tacos look difficult. The food is consistently disgusting, and the tacos are always filled with grease and fall apart..

Amanda D'Aponte

had to order at the window since the speaker was broken. Okay, no problem. I ordered and paid and then was handed something completely different from what i ordered. I went inside and explained what happened and they said they’d fix it for me. I said okay thanks and waited patiently. When they brought the food i asked if i could get a refund for the original order and they told me “no it’s basically the same price” and refused me a refund… as all the staff stood at the counter as to make me feel threatened or something. Was already having a bad day so i said okay… and just left. Young girl there was so rude and nasty. They’ve messed up my order too many times at this location

Luke Davis

I placed a mobile order and have been waiting on the drive thru line for 20 minutes! No one has time to wait this long for an order, especially a mobile order! And the speaker at the drive thru is broken to top it all off. Horrible service and I will not be back to this location ever. Don’t waste your time or money here.

John Hertlein

It's the one Taco Bell I stop at And it takes longer than any other place I've been to. And they still get the order wrong. To make things worse apparently the Ia is out of order and the intercom is not working either. That was a few days ago, I figured let me give it a try again and it's still not working. Last time I stood in line for almost 40 minutes which is unheard of for any fast food restaurant. Claim that they have signs everywhere to let us know LOL. Last time I asked to speak to the manager and I spoke to a perhaps 23 to 25-year-old and I suggested that they make a bigger sign or they have somebody out there to let customers know or even take orders. He told me that there were plenty of signs and that they were not allowed to have any employees outside to help customers. Please tell me if anybody could have read the sign before getting yourselves stuck for 40 minutes because I didn't see the sign until I got up to place an order which was way too late like I said I was stuck for 40 minutes not doing it again. I gave them a suggestion and apparently they don't care about customers because it's a few days later and they still have the same issue. No offense but me as a business owner or even if I was a manager I would handle this problem better than this place is handling it. But what can you do when you give a young kid the responsibility of running a business. Shame on Taco Bell