Melinda Antirien

This was fun. Haven't been in a long time since I'm not from the area. The food was really still pretty good! The server was great, and the cook was very nice and thoughtful! We did enjoy ourselves! Our cook did a great job and caught all of his shrimp tails and eggs lol. The train was so cute! For us, I think they need a refresh. I feel like it's the same show forever. It is not the cooks' fault by any means, but the company should invest in cool new tricks or entertainment. Maybe every 6 months or year, come up with something new. I remember back in the day, the show was more elaborate and fun. The decor could also use an update. Also, we were under the air vent and almost froze the entire time, but the rest of the restaurant had floor air conditioners with giant hoses all over. Maybe part of the buildings a/c was out? I'm not sure. But it definitely could have used a refresh. I just think for the price, there could have been a little more. Delicious, yes, absolutely. But people are paying a lot of money now to go out and want a value. We paid close to $250 for 3 people without drinks. We all had water and NO appetizers! It's just a bit high.

+12

Reviews Are Necessary

I frequent Benihana often. Especially on or around my birthday. However, this experience was by far the best. Our server was so/so as she kept forgetting things that we asked for. Our cook 💙 RAFAEL 💙 made up for her shortcomings. He was very kind and friendly. He paid close attention to detail and cooked our food with love, hugs, and kisses 🤗 I love when a cook makes food as if they were going to eat it. The flavor becomes exquisite! Everything was AMAZING! You hear me, Everything! Thank you, Rafael, for a great experience and delicious food. We will be returning soon. Hopefully, we will get you as our cook again.

+4

Samantha April Cea

We did not wait for too long even though we didn’t have a reservation. When we were already seated, we waited quite a bit for the server to take our orders. Their chicken rice was super tasty and it was my favorite! The chef gave us a great show. Sitting with random people is not that bad. Great experience!

I had a blast at Benihana's our waiter/server/manager made my Birthday dinner fun!!! Buddy was amazing fenominal attitude, funny ,charismatic, he was fun and made our stay feel like home.\nOur co…

I had a blast at Benihana's our waiter/server/manager made my birthday dinner fun!!! Buddy was amazing fenominal attitude, funny ,charismatic, he was fun and made our stay feel like home.\nOur co…

Benihana never disappoints, and now they have a discounted hibachi meal you can get in the regular dining area. Seriously can not get this amazing fried rice anywhere else. It's definitely a louder…

Back to one of our favorites! We had a reservation and were seated right away. Our waitress was very attentive and the chef was pretty good!

We had a great time for our group of birthday's. The chef cooked our food great and entertained us well, we were laughing so hard. The server was awesome.

Awesome place, went with my partner and had a amazing time. Lunch was fast paced and food was spot on and the service was near flawless.

We had a great time for our group of birthday's. The chef cooked our food great and entertained us well, we were laughing so hard. The server was awesome.

Awesome place, went with my partner and had a amazing time. Lunch was fast paced and food was spot on and the service was near flawless.

Wow. Great time with my family. food was mouth watering and service was spot on. We will return again

We had a great time for our group of birthday's. The chef cooked our food great and entertained us well, we were laughing so hard. The server was awesome.

Wow. Awesome food, little pricey but with family so worth it. Service was great. Best Filet I had at a restaurant in long time, the fried rice is amazing and you get a little show.

This place was awesome. The atmosphere was vibing, the chef was so funny and cook our food amazingly. They have the best fried rice I have ever had. It was packed with people but the service was fa…

This place was awesome. The atmosphere was vibing, the chef was so funny and cook our food amazingly. They have the best fried rice I have ever had. It was packed with people but the service was fa…

We came to this restaurant with a diverse group of family members ranging in age from 5 to 90 to celebrate several birthday's. Not knowing what to expect with the wide range of ages. The service fr…

Great place to eat and have celebrations. The staff was very attentive and we love the chef. Food was good and the wait was not long at all this day. We will defiantly be going back for my siste…

Chef cooked great food, big portions and entertaining. Server did not miss the beat. Many people celebrating birthday's all around the restaurant.

Even though we had a slight wait to get seated, it was well worth it. We had amazing food cooked by Chef Elizabeth and great service by our server. It is slightly pricey but well worth it for the q…

As far as hibachi steakhouses go, it's pretty consistent with the others that I have been to. Cook does a bunch of tricks and cooks the food in front of you. Steak, seafood, chicken, veggies, the sauces, rice, the soup, all consistent with my other experiences. This was my first visit with this franchise. The staff were polite and prompt. Mostly no complaints, it wasn't the best experience I've had but certainly not the worst. My plate was dirty, I don't like when servers carry your glass at the top and don't give you a straw. My food was ok.

After reading the reviews, my husband and I were quite concerned about our upcoming experience at benihana. The service was amazing.The cook was so much fun. I got the fillet and it was delicious. My husband also got steak and said that it was also delicious. True the restaurant inside is a little tired and their drink prices are OUTRAGEOUS regardless of happy hour, we still had a really good experience here.

Bach Nguyen (Ryan Nguyen)

Tonight I ate with my family at about 7pm. We were celebrating my mom's birthday. The placed was packed probably because of MLK day. Had a wait 20 minutes past our scheduled reservation, but the wait was worth it because of the awesome chef Janice and our attentive server Ben. Our server had greeted us and apologized in case the service was slow because he mentioned he was new to the restaurant. But it was all good because he seemed like he knew the menu and recommended I try their special wagyu. I tried out the A5 one and it was juicy and flavorful. Definitely a must-try for anybody who hasn't tried it. The chef Janice had done some amazing tricks like the onion volcano and the egg juggling. Janice even threw a shrimp piece into my mouth which I thought was funny. The fried rice WAS THE BEST!! Love the garlic butter they season it with. Overall, it kind of sucked having to wait to get sat, but it was worth it after we got sat and had a great experience eating at this location.

Jennifer Brasiel

Atr in the bar/lounge area, not at the Teppanyaki table. Service was quick and food arrived hot. My server Luis did a good job keeping my drink refilled. Chicken fried rice was more peppery than I would prefer, but everything else on my Taste of Benihana was great.

Wen Eng

Nostalgic atmosphere. Diligent service. Food uninspired and behind the times. Salad dressing had an unforeseen coarse texture. Beef entrees seemed fine. Chicken (breast) was overcooked and dry. Accompanying sauces were plentiful but unexciting. Tempura was executed well, light, crispy, not oily. However, spicy tuna roll was unappetizing and returned but they refused to substitute despite our nearly $500 tab.

Annie West

Had planned a ride but ended up canceling. Instead we ate lunch at Beni Hana. Our friend's first time. We had steak n chicken, fried rice, shrimps an iced tea. Their elderberry margarita was the bomb!

+2

This may have been my first time at Benihana but I had always seen people's photos or videos or what not and thought to myself, wait have I really never been?!\n\nFast forward to a recent get togethe…

Last 2 times my servers have forgot about me. This time I sat in the lounge. Ordered the same food I did sitting in front of a grill and my food was half the size and same price. My meal came out…

Last 2 times my servers have forgot about me. This time I sat in the lounge. Ordered the same food I did sitting in front of a grill and my food was half the size and same price. My meal came out q…

I visited Benihana Concord on January 17 to celebrate my birthday with my family, and unfortunately the experience was very frustrating.\n\nTo start with the positives: the food itself was good, an…

Tasteless expensive food. Will not be back Kids wanted to go there but even kids menu was very expensive. But the main reason for my not liking this place is very taste less food

Imanuel Christian

Personally, the food is not bad. However, there is a lot of miscommunication between the host and server. Also, the server is not being as detailed when explaining the menu. For example, I called in to ask about the happy hour at the reception, and they told me I could order from anywhere, including the tenpayaki, but nope. As soon as we sat down and asked for the happy hour menu, they said they only serve them at the lounge. Another example is ordering food from the specialty section of the menu. The server did not give us the hot tea or the steamed white rice that was supposed to be part of the course. Instead, she asked us if we wanted the Benihana fried rice, but did not mention that it would cost $9 each bowl (we got 4 of them). However, the chef was great. He was very passionate about what he was doing and engaged with us. We had a great conversation. Overall, the food was excellent; a little hard to talk, but expected. Service needs to improve.

Sammie Brewer-Wang

I really wish I could rate this higher. My family and I were very excited to go into the restaurant and have a nice experience however, the grill master seem to be rather disinterested in cooking for us and we didn't get a whole lot of the extra frills that you normally would at a Benihana experience. The food was OK....a bit bland but the sauces help. We got exactly what we ordered however, I did feel like since my grandmother preferenced that she didn't want certain vegetables that should've been adhered to. The chef still gave them to her so she had to pick out her food which made her experience a little more frustrating. There was also a billing issue with the other party which made departure difficult since we had to work that out. If I go back to a dining experience like this, I won't be going to the Concord location.

Large party, we were split into two tables for Hibachi. Waitress immediately took our drink order then came back for our food order. After that we waited over an hour to have them begin to cook the…

Daniel Kofman

The overall visit was a disappointment. We drove an hour and a half to get here, and while the atmosphere and vibe were excellent, the food did not live up to it. The hibachi chef did a great job keeping the table entertained, but the cooking fell short. Every steak ordered, both medium rare and medium, was served well done. The rice was bland, and the eggs mixed in were overcooked as well. I won’t be returning to this location unless something changes.

+5

I would give zero if I could! The cook and the food were the only redeeming factors for my first ever experience at Benihana. The service was very lackluster! The hostess that sat us was very rude an…

I would give zero if I could! The cook and the food were the only redeeming factors for my first ever experience at Benihana. The service was very lackluster! The hostess that sat us was very rude …

I would give zero if I could! The cook and the food were the only redeeming factors for my first ever experience at Benihana. The service was very lackluster! The hostess that sat us was very rude …

This was a $50+ DoorDash order, and it felt like a complete rip-off.\nThe "Hibachi Steak Fried Rice (Serves 4)" arrived as a single small takeout box that looked like a one-person portion. Nowhere cl…

This was a $50+ DoorDash order, and it felt like a complete rip-off.\nThe "Hibachi steak fried rice (Serves 4)" arrived as a single small takeout box that looked like a one-person portion. Nowher…

This was a $50+ DoorDash order, and it felt like a complete rip-off.\nThe "Hibachi Steak fried rice (Serves 4)" arrived as a single small takeout box that looked like a one-person portion. Nowhere …

My girlfriend and I made a reservation for 7:30 p.m. (Saturday, January 31). We checked in about 2-5 minutes before the reservation time and were told we'd be seated shortly.\n\nWe gave up just p…

Food quality and customer service is always trash. Excessive wait times due to understaffing. Waited over 2 hours seated at the table waiting for a chef, to make things worse, got my order wrong to…

Food quality and customer service is always trash. Excessive wait times due to understaffing. waited over 2 hours seated at the table waiting for a chef, to make things worse, got my order wron…

We arrived at Benihana at 6:30 PM and waited over 70 minutes without the chef ever coming to our table. During that time, we were only served soup and salad, while other guests at the same hibachi …

We had the worst experience at Benihana last night!! Our reservation was at 6:30. We were not seated until almost 8:00! They obviously overbooked. The bar and waiting area were so packed we couldn'…

Last night we went to Benihana for my birthday. We arrived 30 minutes early and were sat immediately. Awesome! This never happens! So we sat and our waiter seemed to be new so we were patient. He m…

We visited with a party of 4 for my husbands birthday on 12/19 at 1pm. Our Teppanyaki chef did nothing you would expect to be included with the obnoxious price they charged us. In fact our kids wer…

Won't be back. Benihana used to be my favorite restaurant, but yesterday was horrible. Bad service and bad food. The fried rice had a massive amount sesame seeds, the sautéed onions and mushrooms w…

We have been to this location a few times. BUT last night was horrible, we had a reservation at 6:45 for 5. By 7 we asked again about our table and they said it would be another 10-15 minutes. Why ta…

We have been to this location a few times. BUT last night was horrible, we had a reservation at 6:45 for 5. By 7 we asked again about our table and they said it would be another 10-15 minutes. Why …

I could see, they’re definitely short staff. The server was in a hurry and it take him 10min to grab spoon.The front desk is not friendly, the small, petite lady at the receiving area has an attitude…

I'm very sad to have to write this as my wife and I had been going to the Burlingame location for years. In the past, we had nothing but good experiences and service but after having a few poor exp…

We had a 5:45 reservation and we were seated about six o clock. At 7 pm we still had no food and we're told a chef would be coming soon. At 7:15 after telling the floor manager the chef came. I ord…

Yesterday my family and I dined at the Concord location with an 8:00 PM reservation, and unfortunately, the experience was extremely disappointing. We arrived on time and waited about 20 minutes before being seated in a very small room near the entrance, elbow to elbow with another family. There were 7 of us and 4–5 in the other party, and the space was clearly too tight. We had to tell staff that we could not comfortably dine there because there simply wasn’t enough room. Initially, no one gave us a clear response. After asking again, we were told they were “getting a table ready,” but no timeframe was provided. We waited another 25–30 minutes before finally being seated at an appropriate table. While our waitress was kind and attentive, the biggest issue was the lack of communication and overall management of the evening. After being reseated, we waited nearly an hour for a chef to come cook for us. No one from management came to explain the delay or apologize. The only communication we received was from a hostess who briefly said, “7 more minutes,” which unfortunately was not accurate. By 9:40 PM, my husband had to personally ask when a chef would be coming because we had been there since 8:00 PM with drinks and appetizers, but no actual dinner. We didn’t begin eating until around closing time (10:00 PM). When we asked the chef about the delay, he shared that he had been rushed and hadn’t even had a proper break. It was clear the staff was working very hard under poor management conditions. This does not reflect on the employees — it reflects on how the restaurant is being run. * The first photo shows the time (8:20 PM) while we were still waiting to be seated, despite having a reservation. The second photo shows the time we left. We didn’t start eating until closing time.

This was a $50+ DoorDash order, and it felt like a complete rip-off. The “Hibachi Steak Fried Rice (Serves 4)” arrived as a single small takeout box that looked like a one-person portion. Nowhere close to what was advertised. The $9.50 mushroom/onion soup contained almost no mushrooms—just a dark, salty broth that tasted like instant mix from a grocery store. Very misleading description, very poor value, and extremely disappointing overall. Save your money and order somewhere else.

Teresa Cummings

Went here Friday night for my son's birthday. I made reservations for 5:45p but unfortunately didn't arrive until 6:20p. Upon arrival there was very minimal amount of parking. When I went to the front desk and explained to the host I had reservations he told me 5mins. So after waiting 15mins and not being seated I went back to the front desk and asked what was going on. The guys automatically assumed I was with a large group of African American women. So he proceeded to tell me "I already seated your group" SMH. I let him know I wasn't with that group and I was a party of three like I explained before. He apologized his mistake but if he would have listened the first time that mistake would not have been made. He claimed we had the same name which was honestly hard to believe. Once we were in was to our table with two other groups of three. The lady that lead us to the table was rude and dismissive. Once we were seated, the table was extremely crowded. The server was not attentive to my group. He brought everyone a drink except for my son. My son waited about 10-15minutes after everyone else just to get water. The soup and salad serving was very small about two bites. From there we waited almost 2hrs. for a cook. At least the cook we had did an amazing job on the food. The discount was they gave us was only $25 when honestly we should have got half off. Before seated all of they could have given us a heads up on them being short staff. Today is Saturday and my party of 3 all are sick from being in such a small area with a large amount of people

Nicole Bryant

Extremely disappointing experience. We were not properly seated and were placed at the bar, which did not seem to be a designated customer area. The food presentation was unacceptable, we didn’t eat it. My daughter received the wrong order and they still tried to charge us. The same happened with my drink. When my meal was remade, it still looked poorly prepared and careless. Seating was cramped, the restaurant felt disorganized, and customers were even allowed to bring in outside food. I understand busy service, but staff need better training on handling guests respectfully and efficiently during peak hours. Presentation, accuracy, and basic customer care were all lacking.

Jon John

This place has fallen off. My food was straight garbage. My steak looked like dog food. I ordered medium and it looked liked it was cooked yesterday. My server didn’t care at all. I asked multiple times if she was sure it was cooked to medium and she kept saying yes. I just sent back to the kitchen she she still charged me for a $9 cup of rice I didn’t eat. You would expect for a place at this price point there would be some sort of service expectation. Almost every chair in this place needed to be reupholstered. They definitely aren’t putting any of the proceeds into maintenance of the restaurant. The only reason I ended up here was for a birthday dinner, never again. I rather spend $30 at the Korean BBQ place down the street. Definitely would not recommend this place with all the options around.

+6