Whataburger
Burger · Donna
Offres disponibles
Soyez flexible, économisez plus
Soyez flexible, économisez plus
À propos de Whataburger
En Whataburger, te damos la bienvenida a un pedacito de la historia americana, sirviendo desde los años 50 hamburguesas clásicas preparadas al momento. Nuestro secreto reside en la calidad de nuestros ingredientes y en la posibilidad de personalizar cada hamburguesa a tu gusto, con opciones que incl...
En Whataburger, te damos la bienvenida a un pedacito de la historia americana, sirviendo desde los años 50 hamburguesas clásicas preparadas al momento. Nuestro secreto reside en la calidad de nuestros ingredientes y en la posibilidad de personalizar cada hamburguesa a tu gusto, con opciones que incluyen nuestras famosas hamburguesas con varias carnes. Ven a disfrutar de un ambiente acogedor y un sabor que te transportará a otra época.
Ce que disent les clients de Whataburger
This Whataburger location receives high praise for its exceptional customer service, with staff members like Luz, Luis, Pedro, Destiny, Jose Hernandez, Michelle, Xochitl, and Martha Molina frequently mentioned. While most customers rave about the friendly service and fresh food, some report issues with order accuracy and cold food.
Plats populaires
Idéal pour
Tip: If ordering curbside or drive-thru, check your order carefully before leaving to ensure accuracy and that the food is hot.
Services
Questions fréquentes sur Whataburger
Avis sur Whataburger Donna
cashier giselle was outstanding. love the food and service .
Only have one cashier during lunch time
Great service , first time stopping and had to have them explain what I was ordering. So you can order what ever you want on your burger and it is made fresh for you and they bring it out to your table with condiments to chose from. Could not believe it I was thinking a fast food get a burger that is lukewarm but was greatly
Really nice staff and my food was delicious. I guess if ur able to take off a little bit early to get ur food and be patient u will get amazing service.
Young girl named jacinda was very nice taking my order
Love it. Fan of whataburger. Manager was out standing in making sure my orders are always correct. Never in a hurry and always willing to wait for it. Saboroso.
I’m from Austin and I always come to this establishment and I swear it’s so busy but the food is always delicious. Cashier in evening was very friendly. Outstanding service with a smile.
We had to stop going to this location because our orders always had something wrong. We were pleasantly surprised when all 5 of our combos were done correctly and so quickly. They have improved so much at this location. Good job, everyone!
Awesome employees and great customer service 💗😁
Another texas favorite. Food is always great
Went to Whataburger with mom and dad in the evening and the manager was very well the service was great and food was amazing
The staff there was phenomenal. I've never seen so much attention being given to the customer. The staff came over to help a family that had issues with their Whataburger App. Another person came to give a baby, some baby cleaning wipes when they got dirty. Another staff member immediately responded to a kid who dropped his food and immediately replaced it at no cost. All this happened like within a span of 15 minutes. The staff members were on top of things. Will definitely be stopping by more often.
Very friendly staff Nice quality
Fast service , guy was really nice and friendly
Went out in the yesterday evening to eat here in Whataburger. Management was great, did a very good job.
Pedro was an exemplary employee who went above and beyond during a time of strenuous measures. Seventy five cent burger day and he still came in clutch.
Family vives. I did not like the new furniture 😐 it is not whataburger style
to the beautiful girl at drive thru rn at 12 am who gave us strawberry fanta bc we changed our minds i love u ur the best ms. whataburger ever. made our whole night. have an amazing day. give her a raise pls.
Manager was very polite and talkative and made sure my order was correctly done.
Great service from Luz and Luis. Didn’t know what to order and answered all my questions. Food came out fresh and very delicious!
Love the customer service all the employees that work there are amazing have the best experience every time I go there
All I can say is thank you for serving my family great food. Busy most of the time but awesome service. Appreciate you all.
The manager is super nice and inviting . Always makes me wanna come back to eat👍👍👍 10:04pm
Came in to whataburger at 10:00 pm and service was great and manager Marty was super nice to me and my friends :)
best meal always prefer this after a long day
I dint know what to get and a young gentleman named Nicolas told me to get Patty melt and I don’t retreat it best fast food burger I’ve had in a while
Order was not made correctly, was still fast and fresh.
They are always so busy, but I can wait for hot food.
The best Whataburger in the Valley. The food, service is always on point. Super friendly staff.
Food was great, fresh and hot. Excellent service. The cashier was nice and friendly and the manager was friendly and on top of things.
Oliva was the person that that helped us out. She was the person that helped us out throughout the process, she went above and beyond and had a positive attitude. The whole experience was a 10 out of 10 because of her I definitely recommend her.
I wanna give a special thanks to Tammy she helped me with my order great customer service super sweet person
My niece Ary wanted whataburger for her bday. Cashier was patient and attentive with taking the girls orders. Service was excellent and food was brought with minimal wait. Highlight was the Manager Martie(Martha Molina) and the crew singing Happy Birthday to Ary, gifting her a cinnamon roll, gummy bracelets, and a pink flower bracelet that lights up. Awesome experience for the girls. Thank you whataburger. Definitely coming back.
The manager Michelle is the best! All of the staff is amazing and helpful and very kind! Love it here!
I love this store; it's definitely one of my favorites. The manager, Xochitl, is very efficient at her job, as are her colleagues. They serve the food on time and are always very friendly.
Manager Jose Hernandez is an awesome staff member great personality he goes above and beyond his work expectation
I went to order food yesterday from this location and let me tell you they always get me right. Very friendly workers and great environment plus the quality of the food.
Great customer service Thank you Pedro for making everything awesome. Food was hot and delicious highly recommended will go again love me my Whataburger
went around 4 something in the morning and let me say the lady (luz) at the front who took my order was very nice. Food was out quickly !
Excellent service! Food was very fresh and the wait time for my order was pretty fast! Shout out to Luz and Luis for making my experience fantastic!
I went around 3 something in the morning and let me say the lady (luz) at the front who took my order was very sweet and she was very quick too! Food was out quickly even before i sat down!
I wanna say yes its busy, yes they take a little long for our food to reach us but I appreciate the effort these young kids go through to make sure we as customers have the best experience. And let's not mention the food is always hot and not cold unlike other locations, where they take more than 20 minutes and they claim the food is hot and when its not.
Destiny's has great customer service, I think shes the hostess. She makes sure she acknowledges everyone eating there asking if they need anything & bringing them what they need. She really goes above and beyond with her Customer Service, thank you Destiny, you're doing an amazing job!
Miss Martha is the absolute best! She delivers great customer service by caring for her guests. The night shift really put in an effort on their behalf to make sure they are satisfying their guests. They’re also the only ones who make the burgers just right! Best team they have.
I want to mention that the customer service at this location was excellent. The cashier did her best to make sure we were taken care of, and Marta, the manager came out to ensure her customers were treated well, walking the floor and touching base with her customers. I honestly felt taken like family.
I recently visited a busy restaurant during peak hours. Despite the rush, the establishment maintained a commendable level of cleanliness. The staff demonstrated efficiency and provided service in a prompt fashion. Overall, the experience was quite positive and well-managed. I would recommend this restaurant to others. I was so hungry i forgot to take pictures 😢
Wife and I have basically been avoiding Whataburger since last few times food was subpar from other locations. Gave this one a shot on a whim, staff was extremely nice and nailed our somewhat complic…
Wife and I have basically been avoiding whataburger since last few times food was subpar from other locations. Gave this one a shot on a whim, staff was extremely nice and nailed our somewhat com…
Wife and I have basically been avoiding Whataburger since last few times food was subpar from other locations. Gave this one a shot on a whim, staff was extremely nice and nailed our somewhat compl…
Wife and I have basically been avoiding whataburger since last few times food was subpar from other locations. Gave this one a shot on a whim, staff was extremely nice and nailed our somewhat compl…
2 different cars each ordering food and bith got something wrong in order. Whole point of me going there is for the texas toast, when I got home regular buns. 😞. Live 30 min away aint going back for the bread this time.
Tasty as all other whataburgers
It's whataburger. They often mess up your order, and it's nothing compared to whataburger in raymondville. Still, it's top dog of the fast food in Donna
We visited this place in Danna TX, the food was just like any other Whataburger in TX. The service in this place was excellent and people had a great attitude with everyone that came in.
One of my favorite Burgers, The Whataburger , It's Delicious melted cheese, and grilled meat are hard to ignore when ever I get hungry or drive by the fast food restaurant... I give it a 5 STARS , but the Staff either has Hearing problems or the have poor quality Communication equipment friends of mine, and me as well some times become a bit impatient when we have to repeat the order ... Whataburger You Should Consider Investing in some better high quality Microphones, and speakers, so that is your customers don't stop buying from you because of Audio communication related problems.
Drive thru could use improvement in courtesy and allowing the customer to place order instead of interrupting with questions. Everything else is great.
Food is always good. Generous portions! I came here twice while visiting my mom and the service was very disorganized. We were asked multiple times after ordering what we ordered and if we had paid yet. Both times we were given comped items, fries, Apple pies, etc for the inconvenience. I will come back because I enjoys their burgers, but I hope they can get more organized in the future.
I get it's the rush of working drive thru, but come on. Every time I go, my order is wrong or missing something. I get that kids are working back there, but dine in is never an issue.
I waited for my curbside for almost 10 minutes before getting my order. And even then I had to go inside and grab it. On top of that, the food was cold and just sitting there. I saw them grab it from the shelf on the bottom, it wasn’t even on the hot surface area to keep it warm. I know they’re just teens but come on, they could do a little better. They didn’t even include napkins or straws.
Everything is ok just one thing, is that I understand that people do love their animals but taking them inside a restaurant is something else and the manager allowing that is kind of not hygienic people also have allergies especially kids
My sister invited me for lunch. I ordered a salad. I did not request another salad. I just ate what was good in my salad. The edges of the lettuce was expiring. I'm leaning more on vegan meals. However, there are other options for those who enjoy eating a juicy burger. The place is perforated with too much coffee. It was hot outside made the place feel stuffy.
Look I'm all for whataburger but they always messing up on the orders like it's chaotic like they don't read the screen. Then I have to wait in line again which is a hassle sometimes because I just…
Look I'm all for Whataburger but they always messing up on the orders like it's chaotic like they don't read the screen. Then I have to wait in line again which is a hassle sometimes because I just…
It's been taking over 25 minutes to get our orders, and by the time you start eating the food isn't even hot just warm... The burger buns were all soggy! - That's a sign that our food was just sitting on the counter for a while!
I've always gone to this Whataburger because they always gave me my food hot. Lately it hasn't been this way. I got my food cold this time around. I took the food back so they can give me my food hot all they did was refry my fries or something because they were just warm. They weren't hot as if burning my mouth when taking a bite. It just doesnt hit the same but this food hasn't been the same and hope they get back on the ball.
Asked for a honey bbq they substituted the chicken tenders with patties lazy ahh
It don't matter what time you go Do Not order three the drive thur. You will not get what you ordered. Your Food will be cold and your fries or onion rings will be stal where they have being sitting for hours. Your better Of dinning in
Chicken strips were dried out and did not taste fresh. Gravy was more like colored water and didn't even show up with order. Fries were also terrible. They could definitely do better.
They never brought the food out to curbside, we waited 30 minutes before deciding to go inside to check if it was ready and it was. It was just sitting by the drinks area where the curbside food it placed in the bags.
Hard no at this location. Drive thru was a mess. The dining room is 24/7. I went in. They were only focused on take away orders. My patty melt was awful. The large onion rings were half full. I won't…
Hard no at this location. Drive thru was a mess. The dining room is 24/7. I went in. They were only focused on take away orders. My patty melt was awful. The large onion rings were half full. I won…
No concern over customer's orders. Always cold when I get them. I don't recommend this Whataburger especially if you want your order warm and not cold.
No concern over customer's orders. Always cold when I get them. I don't recommend this whataburger especially if you want your order warm and not cold.
I live in the weslaco area and I get out of work pretty late on a daily basis and almost every single time I go to this specific location, they always manage to mess up my order. I would strongly recommend anyone in this area to refrain from going to this location and making the trip to the weslaco chain. This is not worth the amount of inconvenience and incompetence that is there at this restaurant. It almost feels like they are doing it on purpose, solely because I have called on so many occasions for THEIR mistakes. If I could rate this less than 1 star I would. But I can’t, unfortunately.
Manger was yelling at workers. They also got our order wrong and got snappy with us the customer instead of just fixing and moving on. Very rude management
I have gone several times and everytime they forget to add spicy ketchup after specifically asking for it. This last time I was giving a sprite that tastes like carbonated water. Employees seem distracted and don't seem to take their job seriously.
Been there a few times in the past weeks. I wanted to give them the benefit of the doubt, but every single time the order has been wrong or missing. I ordered online and the order wasn't ready. We went through the drive thru and the asked us to pull forward into a space up front, still wrong and they forgot a whole #2, and then made us wait almost 45 min and it was all just wrong. Never had issues with this one until recently. So disappointed because we would go by there at least 3x/wk min.
I am giving this review to them because the last three times I have been to that restaurant, they have messed up my order. First time they gave me the wrong order. Unfortunately I didn't notice until I got home. Second time I order thru curb side and I sat outside waiting for my order for 35 minutes and they never brought it out. I had to go inside to get it myself. I had called them a couple of times before going inside and they kept saying it was almost ready. This last time I went, they were giving me the wrong order again. Then they ask me to wait for my fries because they weren't ready and when I got home I noticed that they didn't put straws or napkins in my bag. Therefore I can't give them more than a one star rating.
Ordered our food at 8:31pm last night. Didn't get it until 9:15. When we did our fries were luke warm. Would have complained but didn't feel like waiting even longer. Very unpleasant experience. Will not be going here again.
Paid for jalapeños n they only put 2 little slices 😡
I go to the location in Donna, the staff was extremely rude to me and my mom I order five times and they still couldn’t even get my order right and then untop of that we get our order right and they get our order wrong and only give us bread for one of the breakfast burgers and untop of that they don’t even give us creams or sugars even though me and my mom specifically asked for creams and sugars and the food tasted horrible our burgers were missing stuff in it and my coffee tasted like motor oil. This was utterly disappointing and I would advise anyone who wants to eat at Whataburger to go out of their way to find a different location instead of the one in Donna
Me and my boyfriend come to this location often and there is always something that is wrong with our order. But today takes the cake. We SPECIFICALLY asked the cashier if they charged us for a jalapeño cheddar biscuit but just the sandwich. And they give us this…. A biscuit with no sausage. No bacon. Just plain bread. And when we spoke to a manager, he tells us that it’s common for people to order the biscuit this way. But we were very clear that we wanted the SANDWICH. Not just a biscuit with nothing else. It is ridiculous how ignorant or oblivious the staff is at this restaurant. I would highly recommend making the trip to ANY other location besides this one.
Food is good but the service is terrible. Every time I try to be nice, professional for the people working late, but they always treat my family and I bad. We ask simple question; condiments or straws, and they say it should be there and walk away. More than often, it's not. I understand it's tedious work and long hours for the pay they get. But i pay for the food and service given to me, it isn't cheap. I hope the employees here get trained again in customer service.
Want the wrong order? Stop by this whataburger and enjoy getting the wrong order. Also be ready to spend about up to an hour waiting on your food because the workers have no care in the world about time. Super dirty, there is fries and lettuce dropping everywhere 😃
Night shift workers need to get their s***t together! Ordered a bacon AVOCADO burger and yet there was no avocado on my burger. As well as patty melt burgers with no cheese, no onions. If I have 1 more issue like this I will take it to corporate, unacceptable. They forgot sauces and no straws for the drinks.
Iasked 2 times for avocado they told me it had it already iparked on the parking lot ...called the store they told me they were gona send me some avocado on the side -well im still here waiting for my avocado———- sorry Donna but ya need to step your game Up iknow its just simple avocado but ipaid for it because ireally wanted some but yea im here just eating it like that ....... 7-3-2020 12:57
Food was cold, meat tasted weird and fries tasted like if they were reheated
Like a Las Vegas crap shoot ordering food here in Donna Tx. This is a poorly managed place. Food orders are frequently wrong giving hard breakfast biscuits, the wrong burger, no lettuce pickles onion's on hamburgers and no sauce on a patty melts. You will have to check your order before you drive off. Food is usually thrown in the bag squashed without thoughtfulness dumping the fries and no napkins ever. I still eat here being a Whataburger loyalist but it just sucks here in Donna Tx . So I recommend using the order online and pick up at the front door to check your stuff, NOT the drive through pressuring you to leave and returning home to get pissed off once again. Parking is awful at high times with fighting in the parking lot and police arriving.
Stopped to purchase some wings for my son at 1:30am (after work) only to get my order of dry and old wings! My son couldn’t even enjoy and threw them out and I couldn’t go back since I’m from weslaco and it was late! -5 stars
We do curbside snd every single time our burgers are prepared wrong snd items are missing. It has gotten to the point where I have to open every single burger to inspect it and every single bag to see what is missing before driving away. I have to get off very single time. Parking and traffic is also very very congested and terrible.
This place is always horrible I go there because it's right next to my house. But I need to drive 30 minutes to get to a better location. I asked for a breakfast platter with toast & bacon. Instead I got pancakes. I told the lady I had ordered egg platter so she gave me another set of pancakes with eggs. Now I have six pancakes that I don't want to eat. And the eggs were dry and gross.
15minutes ago This is about the 4th time I come to this location giving them the benefit of the doubt 😔 Arrived to work with half an order of fries. Last time it was with 3 tiny chicken strips 😕 😠 Burned buns and meat. I paid full price so serve me a full order . People need to be retrained here this is not Whataburger’s customer service nor what the menu looks like when purchasing
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615 N DANIEL, S Salinas Blvd, Donna, TX 78537
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615 N DANIEL, S Salinas Blvd, Donna, TX 78537
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