Charleys Philly Steaks
Sandwich · El Paso
À propos de Charleys Philly Steaks
At Charleys Philly Steaks, we invite you to experience the perfect blend of comfort food and delicious flavors in the heart of El Paso. Our restaurant is designed to make you feel right at home, with a warm and welcoming atmosphere that's perfect for any occasion. From our signature buffalo Classic...
At Charleys Philly Steaks, we invite you to experience the perfect blend of comfort food and delicious flavors in the heart of El Paso. Our restaurant is designed to make you feel right at home, with a warm and welcoming atmosphere that's perfect for any occasion. From our signature buffalo Classic wings to our mouth-watering Philly cheesesteaks, every dish is made fresh to order using only the highest-quality ingredients. Our team takes pride in providing exceptional service, ensuring that every guest feels valued and cared for throughout their visit. Our staff is always happy to accommodate special requests and provide recommendations tailored to your tastes. Whether you're in the mood for a quick bite or a leisurely meal, we've got you covered. We also cater to guests with mobility needs, offering wheelchair-accessible seating, parking, and restrooms to ensure that everyone can enjoy our food and hospitality. Come visit us today and discover why Charleys Philly Steaks has become a beloved destination for foodies and families alike!
Ce que disent les clients de Charleys Philly Steaks
Charleys Philly Steaks in El Paso is highly praised for its excellent customer service, friendly staff (especially Julian and Ariel), and delicious food. Popular items include the Philly cheesesteaks, wings, and lemonade. Some customers find it pricey, and there are occasional complaints about service issues.
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Tip: Download the app for savings. Also, be aware that some customers have experienced issues with late-night orders of fries and wings.
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Questions fréquentes sur Charleys Philly Steaks
Avis sur Charleys Philly Steaks El Paso
I agree with some of the reviews here, they are not as good as on post or the mall, but the pickle is added difference that I like, staff was friendly both on entering and leaving, the wings are a added item that the other locations don't offer, I would give five stars if the Philly cheese steaks where just as good as the other locations. Overall it's still pretty good to have charlies on the eastside.
The staff is always nice and chill when I come, the food is hot and of course made to order. I never have had to come back and say that something was missed. Nice and clean!
During the government shutdown, things have been really difficult. I haven’t been paid in about 15 days and have been doing odd jobs just to stay afloat. When I stopped by Charley’s Philly Steaks, I accidentally ordered the wrong size drink. Eric S., who was working that day, noticed and just gave me a large Coke without making a big deal about it. It might sound small, but it really meant a lot to me. He didn’t know my situation — and that’s the point. His kindness wasn’t because he felt sorry for me; it was just genuine. In that moment, it made me feel human again — like I wasn’t just struggling through another hard day, but that someone still saw me as a person who mattered. Thank you to Eric S. and the team at store #02235 for showing how a simple act of kindness can truly make a difference.
Good was delicious! Came out fast. Hot and fresh! It’s fresh inside .people are friendly and not overcrowded. I got the bacon3 , fries…I ate half before I remembered to take a pic. And still. Fresh.
First timer here! The atmosphere here is very great! Props to the Manager/Cooks for making me feel at home. Daniel made my food and I appreciate that he took his time getting my food out on time! This Ice Cream is better than ColdStone btw!! (:
My husband and I got the chicken Buffalo and the fiesta cheesesteak. I must say both were very delicious but we like the fiesta cheesetske more. It was very delicious and the jalapeños on the cheesesteak added more flavor to the sandwich. Really recommended ! Definitely coming back!
I don't want to jinx myself but I've never had either a bad experience or a bad sandwich here. I love the food and the customer service is exceptional. Definitely glad it's close to home.
Judith was very helpful and recommended several items that were delicious. I will most definitely be back.
Went in with my son and the cashier guy name Julio was very polite and friendly. I have been to the location at the mall and they were rude like u were bothering them big difference on their employees.
Julio helped my out and my mom and was really respectful and helped me with an order that was specific. always have a smile
Amazing combination of flavors, the meat is on point and the service is amazing. Staff very friendly all the time, definetly coming back to this location!!!
Pretty good but definitely not like on Ft Bliss, still new and they might be getting the hang of things, still good non the less. Gourmet fries were good just as the original seasoned fries. Strawberry lemonade is always good. Friendly staff and quick service. Small dinning area. Plenty of parking. Veteran Discount a plus.
Food was good. Our first time here. Only thing is drinks are not included with the combo which the pictures show the drink. Please update it.
Ordered an old school philly cheestake. Generous pirtion of meat and cheese whize. A little pricey, $50 for 2 big sandwiches, 2 half sanwiches and 2 drinks. Place was clean.
Original Philly is good.so are the lemon pepper wings .the place on Eastlake is too small.egeryone bumping into each other. Work on the cost. It's not a $54.00 place for two people...... Jun 3 2024. I'm back had the original Philly with wings and my own concoction of fruit punch and sprite and cheese bacon fries.its amazing how good the food is here.i cAnt eat here as much as I would like because I'd weigh 600lbs.....if Zoe is there your gonna get treated like a champ. Great place.go
First time trying out Charley’s cheesesteaks and wings and it was good! I tried their mango habanero and garlic parmesan chicken wings and my husband the chicken buffalo sandwich with a side of cheese fries. Our daughter go the kids boneless wings meal with fries. The food was promptly served and the customer service was great. They were very attentive.
Although my food was delivered quickly, I thought it could have been better! The sandwich was a generous portion size (I ordered the large), but I didn't see any mayo, and it just lacked flavor. I did add my own dressing, and everything tasted fine. The price is a little steep, but what isn't these days. I will give them another try, but I was disappointed this time.
Hello, I tried calling your store but no answer. I’ve ordered kid’s meals and the sides are usually graham cookies or an ice cream cone. The last 3 visits, I’ve been getting expired graham cookies. As soon as I open the bag, I can smell old, rancid, stale cookies. I love this place, but I wouldn’t want anyone to be experiencing what I did. Especially the children who don't know the difference between old rancid stale cookies and freshly packaged.
I’m surprised, this is my second time coming to this place and I’m so disappointed. I spent around $50 and the sandwiches barely had any meat or chicken. I ordered large bacon and cheese fries and got little to no cheese and bacon. The guy told us they run out of cheese and bacon but didn’t bother telling me before I order them. The first time being there was so good but now it was a bad experience. 😔
I loved charley’s they never disappointed me until now. I ordered a Chicken California Cheesesteak with added grilled jalapeños, this is the first time the sandwich was DRY, very little amount of chicken and they forgot to add the grilled jalapeños… Then we ordered a LARGE cheese and bacon fries and there was a little splatter of cheese and barely any bacon on the fries. We were so disappointed, I asked them to add more cheese and all they said was that they ran out but we got there 6:30pm, two hours and a half before closing… it would’ve been nice to know before paying. The staff was nice and understanding but this was all just ridiculous, i don’t know if it’s the staff but Charley’s was never like this before…. so sad :(
Soda machine was not working only had lemonade and tea available, ran out of cheese and bacon, and sandwiches made poorly with little to no toppings. The picture attached is what they gave me as large cheese and bacon fries.
Been here quite a bit this place had a great Italiano sandwich till today, 08/09 new staff looks lost. Sandwich is dry and missing half the ingredients.
Terrible customer service . Lady at the front was extremely rude when taking my order . My sandwich had onions on it when I had clearly said no onions please. When I returned it to inform her , she told me I never told her that and continue to try to argue that she had to make a new sandwich to get the onion off . I asked if there was an issue doing so since she was the one who did not communicate that I did not want onion. She rolled her eyes and walked away aggressively. I hope staff is trained and have better customer service moving forward . Do not recommend.
Visited at 1025 on 22OCT25. Only 1 person was working and they said be right with you. 15 minutes later I was still not seen. If you are looking for a place to get a bit to eat and not have it take up your time due to poor staffing I would avoid this location.
When I was ordering my food, the cashier was very rude. My daughter caught him rolling his eyes as I was looking up at the menu, and let me know after we walked out of the restaurant. He was very impatient and disrespectful. He was clearly in a bad mood, and didn’t want to be there. However, the only good thing about this place is the cheese fries, and the sandwiches aren’t really it. I don’t remember his name, but he had curly sad hair. I called the manager when I got home, and informed her of the incident. We told her that he shouldn’t be at the front counter, and he isn’t a good representation of the company. I am not sure of the reason why he was so impatient and pressed about it, because there was no line behind me.
to the owner, is it true that 30 minutes before closing yall no longer serve fries or wings due to cleaning? because if so, that defeats the closing time.
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12261 Eastlake Blvd, El Paso, TX 79928
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12261 Eastlake Blvd, El Paso, TX 79928
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