Fui la semana pasada a cenar con unos amigos y todo bien en general. La única cosa es que uno de los amigos es celiaco y la cantidad de la comida sin gluten es bastante triste respecto a los demás platos. Quiero destacar la atención y el trato del camarero que nos atendió, Kévin, que nos ha atendido otras veces y siempre ha sido muy amable y profesional.

Muy buena atención por parte del personal. Comida buenísima y todo servido a tiempo. Recomendado!

Pab Z

Lasagne was beautiful and I also sampled the wifes chicken cannelloni with truffle, amazing!

Stephen Sutton

Isaac was very attentive and polite! We enjoyed the food a lot we will definitely be back.

Linda Killeen

Enjoyed whole experience, food was great and served by Amanda who was attentive and kind

Jim Young

Nice food very pleasant staff

Евгения Зимина

Very nice place! As regular guests like to return here. Tasty food, very interesting menu and good pizza. Special thanks to Laura for the professional service.

HELECHO AISLADO

Good service as usual. When I was a teenager, I used to lunch in Madrid, and it’s a luck you can enjoy nearby Benidorm. Cozy Italian enviroment and very tasty plates. Attention should be a little bit faster, but very good and nice experience.

Katharine Lewis

Fantastic! Great service, lovely food. A 10 min walk out from our hotel but we'll worth it. Highly recommended

Fuimos a comer un día de semana, y había bastante gente. Pedimos para compartir pan de ajo con queso scamorza y panceta (no estuvo mal, pero bastante escaso), piadine (unas tortas de trigo rellenas de bechamel, queso, bacon y champiñones que nos encantan, acompañadas de salsa de mostaza y miel) y una ensalada César (generosa de pollo, pero sin apenas queso o salsa). Como platos, escogimos fettuccine pirata (con una salsa cremosa de nata y tomate, langostinos y un toque picante, de nuestros favoritos, pero un poco insulsos en esta ocasión), mezzelune alla carbonara tartufata (pasta rellena de pollo y panceta, con crema trufada, panceta, huevo, queso parmesano y cebolla, que no los habíamos probado antes, pero nos gustaron mucho) y rigatoni al forno (macarrones con tomate gratinados con chorizo y champiñones, que también nos hacen bastante gracia). Terminamos con il pecato italiano (bombón relleno de mousse de chocolate con leche y almendras, acompañado de sirope de chocolate y chips ahoy), un postre que no habíamos probado y es una bomba de chocolate, pero personalmente me gustó mucho.

Comida buenísima como siempre! La focaccia es un esencial cada vez que vamos y esta vez pedí espaguetis carbonara y buenísimos!!! Nos atendió Jorge y fue súper amable y todo muy rápido. Como siempre, volveremos ☺️

Dr Kardo Hedati

The best option when you’re talking about price - quality.

Jose Luis Garrote

Delicious food and nice atmosphere! However, it took a bit too long until we were served. That's why I give 4 stars instead of 5.

Daði Már Jónsson

The lasagne is very good and the chocolateissimo desert was amazing. Quite noisy when busy.

+3

Food OK, pizza was good, service terrible, run out of refillable drinks so they said after asking 2 different people and waiting for 25 mins, no t good at all won't go back

Food OK, pizza was good, service terrible, run out of refillable drinks so they said after asking 2 different people and waiting for 25 mins, no t good at all won't go back

Food OK, pizza was good, service terrible, run out of refillable drinks so they said after asking 2 different people and waiting for 25 mins, no t good at all won't go back

Food OK, pizza was good, service terrible, run out of refillable drinks so they said after asking 2 different people and waiting for 25 mins, no t good at all won't go back

JOHN ZHU

The food was good and the waiters were nice, but they refused to turn on the air conditioner for me because the rest of the guests were in other areas (not my fault...)

Nastassja Tong

We've (Group of 5 people) been to Ginos multiple times and usually we enjoy the service but this was the first time that Mari was our server. She was anything but the usual service we have at Ginos. She slammed the dishes down onto the table rudely as well as the drinks, neither was she really friendly or accommodating to requests. Even when cleaning up, she tend to slam everything down when gathering it together. The only real time when she was friendly was when it came to the payment as well as asking to leave a review.

Bruno`s Page

Unfortunately the restaurant that is not clean! The food is ok, but it's not nice to see everywhere dust! We loved the place when they opened and it's a pity that they don't care about the hygiene. We give 3 stars because we can't give 2 and a half. @ Gino's please clean and we are coming back!

La camarera Maite, súper bien, encantadora súper resolutiva, ahora bien, la comida deja mucho q desear: fría y de mala calidad, pedimos q nos la caliente y regresa, caliente por arriba y fría por debajo, fatal calidad precio. Nunca mas me ven en este lugar

sanne sanders

There were hardly any people in the restaurant, which made the atmosphere less than great. The decor was nice, though. The service only comes to help if you raise your hand multiple times; they rarely check in on their own. Cutting your pizza with scissors feels like an insult to Italians, but it's a funny concept. The appetizer was a bit lukewarm, and the pizza was okay, though the presentation could have been better. I found the price quite high.

I recently visited your restaurant and unfortunately had a disappointing experience that I feel compelled to share. The service provided by our waitress was unprofessional and unwelcoming. She was in…

I recently visited your restaurant and unfortunately had a disappointing experience that I feel compelled to share. The service provided by our waitress was unprofessional and unwelcoming. She wa…

We waited 30min for a bit of bread than waited another 40mins or more for 2 pizzas that was not at all worth eating. Not only that, we had extras ingredients missing from one pizza. It seems like t…

We waited 30min for a bit of bread than waited another 40mins or more for 2 pizzas that was not at all worth eating. Not only that, we had extras ingredients missing from one pizza. It seems like t…

We waited 30min for a bit of bread than waited another 40mins or more for 2 pizzas that was not at all worth eating. Not only that, we had extras ingredients missing from one pizza. It seems like…

Would not recommend. Food came out at different times and veal was cremated and the carbonara tasted burnt not sure how you can burn pasta. Advised to staff and nothing was done except the chef tak…

Would not recommend. food came out at different times and veal was cremated and the carbonara tasted burnt not sure how you can burn pasta. Advised to staff and nothing was done except the chef t…

Would not recommend. Food came out at different times and veal was cremated and the carbonara tasted burnt not sure how you can burn pasta. Advised to staff and nothing was done except the chef tak…

The most disgusting pizza I ever had. My wife ordered a Margherita that was dry no condiment and a dollop of mozzarella on top. The dough was kind of brown so not quite sure what flour was used. Th…

The most disgusting pizza I ever had. My wife ordered a margherita that was dry no condiment and a dollop of mozzarella on top. The dough was kind of brown so not quite sure what flour was used. Th…

Al llegar no nos atendían, tardaron en sentarnos un montón incluso llegando personas mayores. Una vez sentados, la camarera tardó al menos 15 min en venir a atendernos. Estuvimos comiendo un día laborable el menú del día, y no había prácticamente de nada, pero si lo tenían en la carta puesto. Nos daba el sol en la mesa que además reservado, y no fueron capaces de cambiarnos de mesa o darnos solución. La camarera era antipática y borde. Un auténtico desastre. Tardamos más de dos horas en comer por su falta de profesionalidad. No volveremos nunca. No recomendable.

Las pizzas sin gluten son congeladas, la masa estaba medio cruda, nos hemos pedido -solo se podía elegir entre 4 opciones- la 4 quesos y la prosciuto, la cual estaba completamente helada, hemos pedido que la recalentaran pero aún así estaba falta de sabor. Una pena ir a un restaurante italiano que dice tener opciones para celiacos y que ofrezcan estas pizzas a precio de una normal.

La comida nos fue servida a cuenta gotas, parecía que comíamos por turnos. El plato de espaguetis del menú infantil iba medio vacío, tuvimos que reclamar pero no aumentó mucho su tamaño. Los fetucini frutti di mare estaban secos y las gambas medio crudas, los espaguetis con atún estaban mal escurridos y con líquido. Pero lo peor fue la lasaña de verduras que estaba quemada. Cuando reclamamos nos dicen que el plato es así, que si queremos cambiar de plato. Como la excusa no nos parece acertada volvemos a repetir la petición, pues en otros Ginos sale deliciosa. Afortunadamente, logran corregir el error. Es una lástima el servicio, el cual es deficiente con respecto otros restaurantes Ginos. Se debería mejorar la formación entre los trabajadores, así como contratar especialistas con experiencia en restauración. Es curioso que en temporada alta el restaurante esté medio vacío

Grupo de 12 personas comiendo el menú del día. 10 pedimos el mismo segundo plato (espagueti a la carbonara). Todo bien hasta la hora de servicio de los segundos. Llegan 6 platos de espaguetis. El 5o y 6o ya eran 60-70% de cantidad de la primera. Nos dicen que no quedan espaguetis para el 10o (restaurante italiano se le acaba el espagueti, ojo! que no es pasta fresca) entonces elijo yo rigatoni. Luego llega un rigatoni con las noticias de que tampoco queda rigatoni entonces tendrá que se fetucini. Ok. Llegan 3 fetucinis. Cada uno menos cantidad que el anterior. Los últimos 2 sin salsa, solo con huevo crudo. Ver la foto (añadimos salsa que quedaba en los primeros platos que llegaron para no comer “fettucini all ovo crudo”). Tomadura de pelo. PS. Nuestra camarera era muy maja y hizo lo posible para evitar esto pero hay problemas estructurales de responsabilidad en la cocina y comunicación con el servicio que hace que dan la imagen de un lugar que les de igual la experiencia del cliente. PS2. editado después de la respuesta del restaurante que ha llegado 3 semanas después: Aunque con su respuesta intentan dar la impression de que no hemos comunicado el problema en el momento, lo hemos hecho con inmediatez. Dejar respuestas 3 semanas mas tarde haciendo el lector entender que no les hemos dado la oportunidad de arreglar parece ser exactamente el estilo de gestión que tienen. No han ofrecido a invitarnos ninguno de los 12 menus, no han traído ningún aperitivo adicional sin coste. NADA en absoluto.

No pongo 0 estrellas porque no se puede. Hice una reserva para comer, llegué y nada más entrar la camarera me dijo que había una demora de más de 40 minutos, le dije que tenía reserva y aún así me dijo que íbamos a tener que esperar más de 40 minutos para ser atendidos porque habían priorizado mesas numerosas sin reserva, repito, sin reserva y que daba igual que yo hubiera gastado mi tiempo en reservar. Nos fuimos a otro sitio, no volveremos, el trato me pareció insultante.

Mohamed Oussama sanhaji

Even if it is announced that the restaurant is normally closing at 23:30 and I was there at 22:00 and yet they said they can’t accept customers. More I was waiting for someone for almost 10min and complete ignorance !!! They don’t even come to tell you what is happening !!! Really as a frequent visitor to Ginos in all Spain this restaurant is special no respect to guest!!!

Tania Galea

Very disappointed 30mins for some bread and 40min for 2 lousy pizzas that I refuse to eat and pay for. Today would be the last time I eat in your restaurant. The chef didn't seem happy making the pizzas and you can see the way his threw the ingredients on our pizzas, unfortunately was to angry to take pictures of it.

Popy Black

terrible. the drinks arrived and the beer was flat. the lemonade was weirdly salty. then the food came and the carbonara was so unbelievably salty it was inedible. i think it was over the daily sodium intake. anyway don't come here

Karen Robertson

I could not go inside because I had my two small dogs. I waited for 15 minutes to be acknowledged I could have understood if it was busy but there were only 3-4 tables already eating but the annoying thing was that people were coming in after me and were getting served. If I could I would have given zero stars. I would never recommend this place.

Emma Smith

Would give 0 stars if I could. Do not come here the bad reviews are true! Service is so bad very anti English. Got orders wrong one person at our table ate alone waiting for their correct order, when they received pasta was raw. People arrived after us and we were served before we even got served our drinks! when we went up to ask for them chef shouted “sit” at us like you would yo a dog. Very very rude do not accommodate to customers. Especially if you have something to say they take it personal shouting waving they’re hands and slamming our plates. Worst experience I’ve ever had in a restaurant

William Helsen

What a disappointment. We were there on 6 July, with 8 people to celebrate a birthday. Drinks, only softdrinks, wine and bear was the only choice. The wine glasses were big, but with little wine in them. To order the maindish was a real disaster. Some of us had to change four times, lots of the menu was not available. From the meat dishes only three chicken meals were available, all the rest not. Half of the pastas were not possible to order. Than I asked the waiter, maybe it's better that you tell us what food we can order. I really wanted to go, but the problem was we were with eight and from different places around Benidorm. We better had done that. When the food arrived the food was to cold. When the last person got the food some others had already finished. Also when you are foureigners they think you don't understand Spanish, we live here so we can speak and understand Spanish. After the meal we had coffee, after a few minutes the waiter came and asked if we wanted to order more drinks, we said no. Immediately we got the bill, I said I am sorry we are still having coffee, can it wait? We had such a great experience at the same restaurant in Alicante. In Finestrat we will never go there again. Good advice don't go there.