El Pollo Maton
Fast food · General Escobedo
À propos de El Pollo Maton
El Pollo Maton, ubicado en General Escobedo, ofrece una experiencia de comida rápida con un toque especial. Nos distinguimos por un servicio ágil y atento, donde la comodidad se une al sabor. Disfrute de nuestro innovador sistema de atención, ya sea en nuestro conveniente drive-through, con opciones...
El Pollo Maton, ubicado en General Escobedo, ofrece una experiencia de comida rápida con un toque especial. Nos distinguimos por un servicio ágil y atento, donde la comodidad se une al sabor. Disfrute de nuestro innovador sistema de atención, ya sea en nuestro conveniente drive-through, con opciones para llevar o cenar en un ambiente casual y acogedor, que incluso cuenta con una chimenea. Nuestra carta incluye deliciosos platillos, destacando el pollo, preparado con un sabor único que ha conquistado a muchos. Los clientes recomiendan especialmente nuestro pan de maíz. Ofrecemos también una variedad de platos pequeños y postres para complementar su comida. Aceptamos tarjetas de crédito y débito para su conveniencia.
Ce que disent les clients de El Pollo Maton
El Pollo Matón ofrece pollo asado y al ataúd a buen precio, con servicio rápido desde el coche. Algunos clientes reportan problemas con la frescura y la calidad de los alimentos, así como errores en los pedidos y mala atención al cliente.
Plats populaires
Idéal pour
Tip: Revisa tu pedido antes de salir del drive-thru para asegurarte de que no falte nada y que la comida esté en buen estado.
Services
Questions fréquentes sur El Pollo Maton
Avis sur El Pollo Maton General Escobedo
The chicken was delicious...I ordered takeout and they were very friendly.
Good
Great dinner and service. 10 +.
An interesting service concept. It's actually a drive-thru, where you walk into four lanes, two rows, and four people serve you. You order from your car, and they deliver it to you and charge you right there. Therefore, there's no parking, and the service is fast. The coffin-style chicken, red stew, rice, and mashed potatoes are delicious. The price is very good. If you found the review or images helpful, give it a like.
Los paquetes y el pollo son muy buenos, los complementos también, si mejorara el proceso de atención en las filas sería perfecto, generalmente tiene solo una persona para atender las 3 filas de autos y aunque ahora trae un ipad para capturar los pedidos y enviarlos a la cocina, uno debe estar atento a que no te brinquen en el turno de atención.
Well, this time they haven't been bad at all. Everything is as delicious as always. The only issue is that I think they were hit hard by the bad press they got from the news story a few months ago, and now they serve the rice in a plastic bag, which isn't very aesthetically pleasing. But I must emphasize that the quality of their food hasn't gone down despite the packaging, which isn't the best, but I suppose it's the cheapest.
Me gusta el pollo de aquí y tengo varios años atendiendo este lugar. Hoy en día subieron los precios de la promo de 8 piezas por $159 Y hay otros lugares qué puedes conseguir el pollo entero con dos piezas de salchicha, tortillas, salsas, cebolla asada, limón, y arroz por $129 Pollo matón nomás de piernas y muslos, tortillas, y salsa por más caro.
Well, it's just okay. The staff is attentive since they serve you right in your car, but the food is bland and uninspired. The mashed potatoes and tortilla chips are probably better than the meat or chicken.
They don't have whole chickens, only pieces... I order the mixed order they advertise in the aisle, and it turns out they don't carry it anymore. I order half a chicken, and it turns out they don't have any. 1. Don't advertise what you no longer sell. It's that simple.
I ordered the 10-piece package and they didn't include the tortilla chips. I think it's really unfair that they delivered it. Since it was a drive-through service, they should pay attention to this. I assume they're doing it on purpose, as most people won't return; it would end up costing more in gas and transportation.
Me dicen que ya no tienen tortillas, le digo que me ponga más totopos o quesadillas o que me descuenten lo que corresponde y contesta que no se puede poque tienen todo inventariado. Pedí el paquete 2 que incluye arroz y al llegar a cas veo que no me lo pusieron. Y para colmo el pollo tan chiquito como una paloma, sin tortillas y sin arroz, que pretenden.
Me sirvieron piezas de pollo de menos , la salsas no eran las que pedí en mi ticket , el arroz no era el que pedí , la cantidad de salchichas era menor . No es la primera vez qué pasa . Pareciera que es cosa intencional y sistemática . Levanta las antenas dueño
Don't eat chicken! It's contaminated. For more information, watch a video on YouTube; two children died from eating spoiled chicken.
The chicken I bought was all slimy, tasted strongly of salt or seasoning, and smelled like a dead animal. It was like they seasoned it to mask the unpleasant smell and taste. I'll never buy from them again, especially not because of their terrible reputation.
Don't order through Rappi. The restaurant takes the order, and if they don't have anything, they ask you to cancel. But if you do, they won't refund you, and the restaurant keeps the money. This is a scam from this branch. You have to speak to Rappi support to resolve your problem. But if they don't, these people keep the money. Rappi refunded me.
Escobedo branch, Juarez street... today at 12:30 pm. Spoiled rice... The service was top-notch, but the atmosphere was deplorable because they were cleaning the grease trap right in the waiting area...
Terrible. I've gone five times to buy side dishes, and they don't add them. The chicken is also dry, it looks like it's been reheated. Those five times were the only chances I gave. I'm not going to buy anything again. Go somewhere else, don't be fooled.
I'm a regular customer, going twice a week, and half the time I go, they serve customers who arrive after me first. There's no order system in the parking lot where they take your order. I won't be going back. They always do the same thing, and when you tell them what happened, they do nothing. Plus, with the sauces, you ask for one type, and they give you whatever they want. They never listen to the customer, and the service is slow. It's always a bad experience.
This is the second time the coffin chicken is overly salty and dry... The wings are burnt... It used to be delicious... I would suggest the owner or manager try their products... And make any comments or changes the chef needs. So that the delicious taste of yesteryear returns... It's a shame because we loved it... We definitely won't be coming back...
On July 5, 2019, I went to buy two "coffin chickens," and the service was quick. The problem was when I got home: one chicken was hot, the other lukewarm on the outside but cold on the inside. I messaged them on WhatsApp at the number on the bags: 8186 5830, but they didn't even bother to reply. In fact, they take days to see the messages. To this day, they haven't deigned to answer. It seems that if you're unlucky, you get a reheated chicken from the ones they had left over from the day before. Oh well, they've lost a customer, but they don't seem to care.
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Av. Benito Juárez 217, Privadas de Anáhuac Sector Irlandes, 66059 Cdad. Gral. Escobedo, N.L., Mexico
General Escobedo, General Escobedo 66059
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Av. Benito Juárez 217, Privadas de Anáhuac Sector Irlandes, 66059 Cdad. Gral. Escobedo, N.L., Mexico
General Escobedo, General Escobedo 66059
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