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Cyrus

Geyserville

4.7 · 157 avis Google
www.cyrusrestaurant.com

À propos de Cyrus

Located in Geyserville, Cyrus offers a delightful dinner experience with a focus on exceptional cocktails, desserts, and an extensive wine list. We are rated 4.7 out of 5 stars from 157 reviews, reflecting our commitment to quality and service. Cyrus is open for dine-in service Thursday through Sund...

Located in Geyserville, Cyrus offers a delightful dinner experience with a focus on exceptional cocktails, desserts, and an extensive wine list. We are rated 4.7 out of 5 stars from 157 reviews, reflecting our commitment to quality and service. Cyrus is open for dine-in service Thursday through Sunday from 5-9PM. We are closed Monday, Tuesday and Wednesday. The restaurant is wheelchair accessible, with accessible entrances, parking, restrooms and seating, ensuring a comfortable visit for all our guests. We offer a full bar including beer and cocktails.

Ce que disent les clients de Cyrus

Cyrus offers a unique and memorable dining experience with multiple rooms and a journey-like approach. Customers rave about the exceptional food, creative presentation, attentive staff (Carla, Alexis, Nick, Addison, Sean), and beautiful atmosphere. Some find the main dining room less impressive.

Idéal pour

Couples Célébrations Gastronomique

Tip: If you have dietary restrictions, the staff is accommodating. Be prepared for a multi-room dining experience, including a chocolate room.

Services

🅿️ Parking Accessible 🌙 Dîner 🥗 Vegetarian Coffee
🛋️ Cozy 💕 Romantic Trendy 👔 Upscale

Questions fréquentes sur Cyrus

Cyrus est situé au 275 CA-128, Geyserville, CA 95441, Geyserville.
Cyrus a des horaires d'ouverture. Consultez son profil pour les horaires à jour.
Cyrus propose les services suivants : sur place.
Cyrus est idéal pour les couples, les célébrations, la gastronomie.
Cyrus offers a unique and memorable dining experience with multiple rooms and a journey-like approach. Customers rave about the exceptional food, creative presentation, attentive staff (Carla, Alexis, Nick, Addison, Sean), and beautiful atmosphere. Some find the main dining room less impressive.
If you have dietary restrictions, the staff is accommodating. Be prepared for a multi-room dining experience, including a chocolate room.
157
Avis

Avis sur Cyrus Geyserville

4.7
157
5★
86%
4★
7%
3★
3%
2★
1%
1★
3%
Avis (40)
S
Steven Perkins

Big fan of this Michelin Star restaurant when it was in Healdsburg so was anxious to try out the new location in Geyserville. No longer part of a hotel it now has it on beautiful spot in this cute town. Chef Douglas Keane and co-owner Nick Peyton accomplished something very special here.

P
Pall Baggett

My wife and I stopped in for some drinks before dinner, and the service was incredible. Several staff members checked in on us throughout our visit, and our server was friendly, helpful, and attentive. The drinks were fantastic, and the atmosphere was just as impressive — the building overlooks a beautiful winery with amazing views. We didn’t have time to try the food this time, but we’ll definitely be back for the food! Sidenote, it was a bit uptight, but I hate to say that because it was an awesome place

S
Shelby Pedersen

What a spectacular dining experience. Cyrus not only serves up an exceptional array of beautifully plated bites, but they also immerse you in their culture, their kitchen and their process at every step of this journey. And it truly is a journey... you'll visit multiple rooms, including a very special visit to the kitchen that left my foodie husband smiling from ear to ear. Every person we interacted with was so kind, so informed and equally able to share the story and/or inspiration behind each dish and each wine or beverage pairing. We were celebrating an anniversary and the extra special surprise at the end was truly one of the coolest experiences we've had...it's definitely not your average restaurant anniversary experience. Oh...and the views are stunning...especially at sunset. Reserve a table at Cyrus, you won't regret it!

V
Vince Maguire

Yes! This spot hits on all levels. From the welcome glass of bubbles to the kitchen table experience through to the finishing bites in the chocolate room, this place is exceptional. The staff here know how to be both professionally proficient and fun and lightheaded. Addison and Sean made sure that we never needed for anything. And Kaitlyn educated us on the various wine pairings in a memorable and exciting way. Of course, all of this is a reflection of the chef and he is brilliantly diligent about everything. And also very accessible as is the food experience. The setting felt both modern and minimalist, yet welcoming and warm. And the food was a constant highlight. Small bites of intense flavors. This area has some of the most incredible places to dine. And this one stands out as the best amongst the best. Go. Enjoy. Please! 100% would go back.

1
100PercentREO

Everything about this experience was incredible and absolutely perfect. The food was divine as was every member of the staff. Our trip to Napa was a bucket list trip, so nothing was arbitrarily planned. It was also our anniversary so it was extra important to find a wonderful restaurant, and we did. You can feel the heart and soul in every, single thing in Cyrus-the food, the service, the ambiance, the view, the personal touches-it's got it all. We will never forget this night.

R
Rob Bye

The 2 hours we spent at Cyrus were some of the most memorable my wife and I have ever experienced. We celebrated our 5th anniversary here, and the food was absolutely impeccable with everything cooked and presented with perfection. The flavours were outstanding, unique and so, so memorable. My wife also chose the vegetarian options, which at times tasted even better than my own courses. What the chefs and team have created here is something everyone has to experience. But not only was the food phenomenal, the whole evening was full of surprises, drama (in a good way), and the time we spent there felt like a crafted story we’ll both remember for ages. The team led you through all the culinary experiences in such a genuine, authentic, fun and professional way, you couldn’t but smile the whole evening. We also had the alcohol free drink pairings which were as good as the food with the flavours being to marvel at. We’ve dined at many great restaurants in NYC, London, and around the world. But nothing comes close to this experience. Hats off to the chefs and the whole team, you’re creating something world class!

C
Conor Harris

I loved this experience. Cyrus truly impressed us and I would firmly put this in the top 10 meal I’ve ever had. To give some context, I sort of went all-out on Michelin star experiences this year all around the world. This one really stood out amongst them, and I’ve even been to the SF area classics such as SingleThread, Quince, and Saison. Cyrus was better than all of them. They are firing on all cylinders right now.

C
C Lee

What sets Chef Doug apart is his ability to elevate the familiar into something extraordinary. Whether it's a surprising twist on a classic dish or an entirely new flavor combination, his attention to detail and passion for innovation are evident throughout the meal. Each course feels like an act in a play, where flavors take center stage, and the presentation is its own art form. The tasting menu surprises at every turn, blending local ingredients with global flair. What makes Cyrus truly special is how it turns dining into an immersive experience! We were welcomed with all the staff and were encouraged to ask questions. The knowledgeable staff narrates the journey, while perfectly paired wines add another layer to the story. From the first bite to the last, every moment feels curated, leaving you with a lasting memory.

A
Anna Luongo

By far the best experience I have had at a restaurant in a very long time. Breaking down the barriers between front of the house, back of the house, and your guests is an incredible idea. We enjoyed every step of our journey. Each course was well executed and the cocktail menu was excellent. The staff here is so friendly and never skipped a beat. When we are back in wine country, we will be dining here again. Thank you for making our last night in town so special!

S
Sang Lee

Very good especially considering the short time they've been open. Chef Keane is back to his old form from Cyrus 1.0 but with an even more impressive space. We really enjoyed the chef table and the main dining room. The chocolate room might not be really necessary unless they do a little more with it. The space is truly special. The food was very light and progressed well. There were a lot of Asian touches which I appreciated. The interactive service at the chef table was fun. I'm sure they'll work out the fine details in the months to come. I'm excited to go back in a year or so to see how Cyrus evolves.

R
Ryan G

This was an absolutely amazing experience! We chose the vegetarian menu and the non-alcoholic drinks. The food was simply the best we've ever had, and the non-alcoholic drinks were legendary -- far exceeding anything else we'd ever had. The ambiance and the service were superb as well. I think it was a great move for the owner to give up his 2-Michelin-star status to be free and do his own thing, because this man is a true artist, in every sense, and the whole experience he has created in Cyrus is something far better than we've experienced at more formally-rated restaurants. My deepest respect goes out to him, and my gratitude for creating and sharing such an incredible experience with folks lucky enough to share it.

B
Brianna Jang

Truly excellent dining experience. The journey through the lounge, kitchen, and dining room are thoughtful and creative. Staff is friendly and attentive, and were accommodating of dietary restrictions. Presentation is beautiful but even more importantly, each dish was just plain delicious. Highly recommend. For me, I would recommend Cyrus over other three star Michelin restaurants in the area.

K
Kiwana Tate

This was the best experience ever I celebrated my 40th birthday and had a dinner. We did the entire food journey. The views are to die for. They way the prepared the food it plays on all your pilots. Then the restaurant actually surprised me and the rest of party with a special room surprise💕.I will not say what it was I would like for others to be surprise. But whenever I am back in Napa I will be paying them another visit! Thank for making my birthday a great experience!

C
Christopher Frey

Cyrus will always have a special place in our hearts because we got engaged there! I was in a panic because plan A fell through due to an unfortunately timed hailstorm. All the team, including carla, alexis, nick, and especially cyrus ( if I recall correctly) were fun and helpful in coming up with an off-the-cuff plan that worked our well. Before we get to that… The setting was beautiful. It is housed in a moderneized old manufacturing facility in a vineyard up in Geyserville. We had a nice double rainbow once the hail stopped pelting us. The dining experience flows from a cool bar with appetizers to a chefs kitchen, to the dining room, and ends with a surprise. The appetizers were delicious. We liked the cheese ball was gooey warm very smooth and fluffy exterior. The broth was umami and rich with mushrooms flavor. Next, we enjoyed the interactive chef’stable. You can walk amongst the chefs and ask about the techniques and ingredients in both the pastry and main kitchens. The precision and attention to detail was impressive. We really enjoyed the Billi Bi mussel bisque. It was savory, smooth, and tasty. The background story was interesting too. Firefly squid was tiny and delectable. Silken tofu was poured earlier in the seating and slowly hardened up into a silky texture and topped with orange. Of course, the wagyu was delicious. Out of the main dining room dishes, the sous vide pork was my favorite. It was flavorful and so tender. Dessert was creative. In particular, we liked the sorbet dish with an impressive mixture of textures and flavors all in the shape of a little turtle. After some extended bathroom breaks to discuss with the staff, we placed the diamond on top of a floating rotating pedestal in the chocolate room and made for a great surprise! I’ve been lucky to dine at many high end restaurants, but was particularly impressed with Cyrus. The staff, food, and engaging concept make for a top notch dining experience.

A
Alexandra Robinson

Amazing experience from the time we stepped in to the moment we left. Food was so good, so filling, and such a unique array of dishes. If you get an opportunity to go, I’d jump at the chance.

A
Ashley Smith

The very best atmosphere, service and food. Everything was exquisitely done and so well-thought out. I cannot recommend this enough for a special dinner. It’s elevated, unique and breathtakingly beautiful.

Steven Perkins
Steven Perkins

Big fan of this Michelin Star restaurant when it was in Healdsburg so was anxious to try out the new location in Geyserville. No longer part of a hotel it now has it on beautiful spot in this cute town. Chef Douglas Keane and co-owner Nick Peyton accomplished something very special here.

Pall Baggett
Pall Baggett

My wife and I stopped in for some drinks before dinner, and the service was incredible. Several staff members checked in on us throughout our visit, and our server was friendly, helpful, and attentive. The drinks were fantastic, and the atmosphere was just as impressive — the building overlooks a beautiful winery with amazing views. We didn’t have time to try the food this time, but we’ll definitely be back for the food! Sidenote, it was a bit uptight, but I hate to say that because it was an awesome place

Shelby Pedersen
Shelby Pedersen

What a spectacular dining experience. Cyrus not only serves up an exceptional array of beautifully plated bites, but they also immerse you in their culture, their kitchen and their process at every step of this journey. And it truly is a journey... you'll visit multiple rooms, including a very special visit to the kitchen that left my foodie husband smiling from ear to ear. Every person we interacted with was so kind, so informed and equally able to share the story and/or inspiration behind each dish and each wine or beverage pairing. We were celebrating an anniversary and the extra special surprise at the end was truly one of the coolest experiences we've had...it's definitely not your average restaurant anniversary experience. Oh...and the views are stunning...especially at sunset. Reserve a table at Cyrus, you won't regret it!

Vince Maguire
Vince Maguire

Yes! This spot hits on all levels. From the welcome glass of bubbles to the kitchen table experience through to the finishing bites in the chocolate room, this place is exceptional. The staff here know how to be both professionally proficient and fun and lightheaded. Addison and Sean made sure that we never needed for anything. And Kaitlyn educated us on the various wine pairings in a memorable and exciting way. Of course, all of this is a reflection of the chef and he is brilliantly diligent about everything. And also very accessible as is the food experience. The setting felt both modern and minimalist, yet welcoming and warm. And the food was a constant highlight. Small bites of intense flavors. This area has some of the most incredible places to dine. And this one stands out as the best amongst the best. Go. Enjoy. Please! 100% would go back.

Rob Bye
Rob Bye

The 2 hours we spent at Cyrus were some of the most memorable my wife and I have ever experienced. We celebrated our 5th anniversary here, and the food was absolutely impeccable with everything cooked and presented with perfection. The flavours were outstanding, unique and so, so memorable. My wife also chose the vegetarian options, which at times tasted even better than my own courses. What the chefs and team have created here is something everyone has to experience. But not only was the food phenomenal, the whole evening was full of surprises, drama (in a good way), and the time we spent there felt like a crafted story we’ll both remember for ages. The team led you through all the culinary experiences in such a genuine, authentic, fun and professional way, you couldn’t but smile the whole evening. We also had the alcohol free drink pairings which were as good as the food with the flavours being to marvel at. We’ve dined at many great restaurants in NYC, London, and around the world. But nothing comes close to this experience. Hats off to the chefs and the whole team, you’re creating something world class!

C Lee
C Lee

What sets Chef Doug apart is his ability to elevate the familiar into something extraordinary. Whether it's a surprising twist on a classic dish or an entirely new flavor combination, his attention to detail and passion for innovation are evident throughout the meal. Each course feels like an act in a play, where flavors take center stage, and the presentation is its own art form. The tasting menu surprises at every turn, blending local ingredients with global flair. What makes Cyrus truly special is how it turns dining into an immersive experience! We were welcomed with all the staff and were encouraged to ask questions. The knowledgeable staff narrates the journey, while perfectly paired wines add another layer to the story. From the first bite to the last, every moment feels curated, leaving you with a lasting memory.

100PercentREO
100PercentREO

Everything about this experience was incredible and absolutely perfect. The food was divine as was every member of the staff. Our trip to Napa was a bucket list trip, so nothing was arbitrarily planned. It was also our anniversary so it was extra important to find a wonderful restaurant, and we did. You can feel the heart and soul in every, single thing in Cyrus-the food, the service, the ambiance, the view, the personal touches-it's got it all. We will never forget this night.

Margarita DiMova
Margarita DiMova

Cyrus was exquisite. Chef curated the best menu for us and every meal was better than the last.

Conor Harris
Conor Harris

I loved this experience. Cyrus truly impressed us and I would firmly put this in the top 10 meal I’ve ever had. To give some context, I sort of went all-out on Michelin star experiences this year all around the world. This one really stood out amongst them, and I’ve even been to the SF area classics such as SingleThread, Quince, and Saison. Cyrus was better than all of them. They are firing on all cylinders right now.

Anna Luongo
Anna Luongo

By far the best experience I have had at a restaurant in a very long time. Breaking down the barriers between front of the house, back of the house, and your guests is an incredible idea. We enjoyed every step of our journey. Each course was well executed and the cocktail menu was excellent. The staff here is so friendly and never skipped a beat. When we are back in wine country, we will be dining here again. Thank you for making our last night in town so special!

Sang Lee
Sang Lee

Very good especially considering the short time they've been open. Chef Keane is back to his old form from Cyrus 1.0 but with an even more impressive space. We really enjoyed the chef table and the main dining room. The chocolate room might not be really necessary unless they do a little more with it. The space is truly special. The food was very light and progressed well. There were a lot of Asian touches which I appreciated. The interactive service at the chef table was fun. I'm sure they'll work out the fine details in the months to come. I'm excited to go back in a year or so to see how Cyrus evolves.

Ryan G
Ryan G

This was an absolutely amazing experience! We chose the vegetarian menu and the non-alcoholic drinks. The food was simply the best we've ever had, and the non-alcoholic drinks were legendary -- far exceeding anything else we'd ever had. The ambiance and the service were superb as well. I think it was a great move for the owner to give up his 2-Michelin-star status to be free and do his own thing, because this man is a true artist, in every sense, and the whole experience he has created in Cyrus is something far better than we've experienced at more formally-rated restaurants. My deepest respect goes out to him, and my gratitude for creating and sharing such an incredible experience with folks lucky enough to share it.

Brianna Jang
Brianna Jang

Truly excellent dining experience. The journey through the lounge, kitchen, and dining room are thoughtful and creative. Staff is friendly and attentive, and were accommodating of dietary restrictions. Presentation is beautiful but even more importantly, each dish was just plain delicious. Highly recommend. For me, I would recommend Cyrus over other three star Michelin restaurants in the area.

Kiwana Tate
Kiwana Tate

This was the best experience ever I celebrated my 40th birthday and had a dinner. We did the entire food journey. The views are to die for. They way the prepared the food it plays on all your pilots. Then the restaurant actually surprised me and the rest of party with a special room surprise💕.I will not say what it was I would like for others to be surprise. But whenever I am back in Napa I will be paying them another visit! Thank for making my birthday a great experience!

Christopher Frey
Christopher Frey

Cyrus will always have a special place in our hearts because we got engaged there! I was in a panic because plan A fell through due to an unfortunately timed hailstorm. All the team, including carla, alexis, nick, and especially cyrus ( if I recall correctly) were fun and helpful in coming up with an off-the-cuff plan that worked our well. Before we get to that… The setting was beautiful. It is housed in a moderneized old manufacturing facility in a vineyard up in Geyserville. We had a nice double rainbow once the hail stopped pelting us. The dining experience flows from a cool bar with appetizers to a chefs kitchen, to the dining room, and ends with a surprise. The appetizers were delicious. We liked the cheese ball was gooey warm very smooth and fluffy exterior. The broth was umami and rich with mushrooms flavor. Next, we enjoyed the interactive chef’stable. You can walk amongst the chefs and ask about the techniques and ingredients in both the pastry and main kitchens. The precision and attention to detail was impressive. We really enjoyed the Billi Bi mussel bisque. It was savory, smooth, and tasty. The background story was interesting too. Firefly squid was tiny and delectable. Silken tofu was poured earlier in the seating and slowly hardened up into a silky texture and topped with orange. Of course, the wagyu was delicious. Out of the main dining room dishes, the sous vide pork was my favorite. It was flavorful and so tender. Dessert was creative. In particular, we liked the sorbet dish with an impressive mixture of textures and flavors all in the shape of a little turtle. After some extended bathroom breaks to discuss with the staff, we placed the diamond on top of a floating rotating pedestal in the chocolate room and made for a great surprise! I’ve been lucky to dine at many high end restaurants, but was particularly impressed with Cyrus. The staff, food, and engaging concept make for a top notch dining experience.

Alexandra Robinson
Alexandra Robinson

Amazing experience from the time we stepped in to the moment we left. Food was so good, so filling, and such a unique array of dishes. If you get an opportunity to go, I’d jump at the chance.

Ashley Smith
Ashley Smith

The very best atmosphere, service and food. Everything was exquisitely done and so well-thought out. I cannot recommend this enough for a special dinner. It’s elevated, unique and breathtakingly beautiful.

Katelyn
Katelyn

Cyrus was one of the most unique and fun dining experiences that i've ever had! Throughout the night we were taken to 4 separate rooms for different experiences in each. The first room was the Bubbles Lounge where we had canapés that represented each of the 5 flavor profiles, cocktails, and a steamed egg custard with caviar. The next one was my favorite, the Kitchen Table. In this room, we were served the next 7 preparations while the chef told us all about the restaurant and the history behind the dishes. The coolest part was that during this time, you're able to get up, walk around the kitchen, watch the food be prepared and ask questions to anyone. The blue crab and the A5 dishes both especially stood out from the kitchen table. Next we were brought to the dining room, where we had our main courses. The pork collar was slow cooked for over 40 hours and it was so flavorful, it was my favorite dish of the whole night. My other favorite was the cheese course. The desserts at Cyrus were also so unique. The frozen yogurt with avocado, basil, and limequat dessert had such mind-blowing flavors! They also gave me a "Yuzu Birthday Cake" which looked identical to a real candle and tasted incredible. The last room that we were taken to had a chocolate fountain, some final dessert bites, as well as a take home box of chocolates that represented the 5 flavor profiles bringing the meal full circle. Cyrus is the perfect restaurant if you're looking for an interactive, fun, and unique dining experience that is also in a beautiful setting and has incredible service. I would love to come back again someday!

s
sam amlaan

Very warm cozy and elevated dining experience but the courses didn’t follow any theme. it was weird to be served chicken on a $1200 dinner which was not very elevated. you are greated in a room where they get you started on drinks and then move you through 2 more rooms. experience was elevated, most of the courses were fantastic but not all

D
Danny Boy

My recent visit to this restaurant was gifted to me by my girlfriend for my early birthday celebration. The establishment boasted an aesthetically pleasing interior design that had a similar ambiance to the film "Menu," and the service was exceptional with friendly waitstaff. The dining experience was unique as we were able to sample various dishes in different areas of the establishment, including the bubble lounge, kitchen table, and dining room. We were also given the option to tour the kitchen and witness the preparation of our meal, which added an extra layer of intrigue to the dining experience. One minor issue during our dining experience was that the staff had mixed up the information given and thought it was my girlfriend's birthday instead of mine, which was a bit of a letdown as she had informed them of the correct information beforehand. Nevertheless, the breathtaking view of the vineyard and mountains in the backdrop made up for this minor mishap. Despite the artistic presentation of the dishes, I personally found that the taste did not meet my expectations. I found the cuisine to be rather ordinary and quite similar to dishes that I have had before, but at a much lower cost. While the portion sizes were adequate, I still found myself feeling unsatisfied by the end of the meal. The dessert was decent but did not leave a lasting impression. Nevertheless, the highlight of our visit was the tour of their hidden room with a mesmerizing chocolate fountain. The display projected onto the ceiling with a personalized message was a thoughtful touch. To conclude, as a non-foodie, my personal experience at the restaurant was underwhelming. However, I would recommend this establishment to those who are seeking a unique dining experience with exceptional service, picturesque views, and interesting culinary presentations.

Danny Boy
Danny Boy

My recent visit to this restaurant was gifted to me by my girlfriend for my early birthday celebration. The establishment boasted an aesthetically pleasing interior design that had a similar ambiance to the film "Menu," and the service was exceptional with friendly waitstaff. The dining experience was unique as we were able to sample various dishes in different areas of the establishment, including the bubble lounge, kitchen table, and dining room. We were also given the option to tour the kitchen and witness the preparation of our meal, which added an extra layer of intrigue to the dining experience. One minor issue during our dining experience was that the staff had mixed up the information given and thought it was my girlfriend's birthday instead of mine, which was a bit of a letdown as she had informed them of the correct information beforehand. Nevertheless, the breathtaking view of the vineyard and mountains in the backdrop made up for this minor mishap. Despite the artistic presentation of the dishes, I personally found that the taste did not meet my expectations. I found the cuisine to be rather ordinary and quite similar to dishes that I have had before, but at a much lower cost. While the portion sizes were adequate, I still found myself feeling unsatisfied by the end of the meal. The dessert was decent but did not leave a lasting impression. Nevertheless, the highlight of our visit was the tour of their hidden room with a mesmerizing chocolate fountain. The display projected onto the ceiling with a personalized message was a thoughtful touch. To conclude, as a non-foodie, my personal experience at the restaurant was underwhelming. However, I would recommend this establishment to those who are seeking a unique dining experience with exceptional service, picturesque views, and interesting culinary presentations.

G
Gaurav Krishnamurthy

Overall an OK experience. The best part of the menu happens in the kitchen and thereafter everything else is a let down. Just too many items piled on in the main dining room with not much of a theme. Not one dish in the main room was memorable. The chocolate closet is a new experience. The staff are friendly and the chef fosters interaction and is very welcoming. Overall a mid level experience that is not at the level of a Californios, Saison or Atelier Crenn. Bummer because the facility is gorgeous and in a great location.

Gaurav Krishnamurthy
Gaurav Krishnamurthy

Overall an OK experience. The best part of the menu happens in the kitchen and thereafter everything else is a let down. Just too many items piled on in the main dining room with not much of a theme. Not one dish in the main room was memorable. The chocolate closet is a new experience. The staff are friendly and the chef fosters interaction and is very welcoming. Overall a mid level experience that is not at the level of a Californios, Saison or Atelier Crenn. Bummer because the facility is gorgeous and in a great location.

C
Cristina Cole

We booked Cyrus to celebrate two milestone birthdays — a 40th and a 45th — with a party of seven. Two guests unfortunately came down with a stomach bug and were unable to fly in. We called with plenty of notice and were told the restaurant would release the two seats to be filled by someone else. We checked multiple times online (and have screenshots) and saw that the 5:00 PM slot for two people showed as unavailable. We assumed the seats had been rebooked and that we were in the clear. No one mentioned any issue when we arrived. Toward the end of the evening, we asked about the refund for the two guests and were told they were “unable to fill the seats.” The manager then explained that they close reservations off hours before service — which contradicts what was visible online. When we asked why we weren’t offered the food we had already paid for, we were told that “most people don’t want the additional food.” It was never offered to us — and we absolutely would have accepted it. The food was excellent. We asked if the credit could be applied toward beverages. No. We asked if tax and gratuity could at least be refunded for services not received. No. The manager seemed to take particular comfort in saying “no” repeatedly, without any attempt at flexibility, grace, or even a small gesture of hospitality. To be clear: the food was fantastic. Our server, Karla, was wonderful. This is not a critique of the culinary team or front-line service. But hospitality is more than food. As someone who has spent a lifetime in the hospitality industry, I believe deeply in the idea that when something unexpected happens, you look for a way to make it right — even in a small way. A token. A gesture. A compromise. Instead, what should have been a beautiful birthday memory now feels frustrating and sour. For a restaurant operating at this level, the lack of flexibility and basic graciousness was shocking. I truly wish we had never booked it.

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Informations sur Cyrus

Comment s'y rendre

275 CA-128, Geyserville, CA 95441

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Cyrus
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Points forts

Très bien noté
4.7/5 étoiles
💬
Nombreux avis
157 avis
💰
Gastronomique
Niveau de prix

Services

🍾 Dîner
Café
🍰 Desserts
🥗 Options Végétariennes
🍴 Sur Place

Options de restauration

🍽️ Sur Place

Infos Restaurant

Statut
Vérifié par le propriétaire
🕐 Horario Hoy
5-9PM
Note
4.7/5
💬 Avis
157
💰 Niveau de prix
$$$$
⏱️ Visite typique
People typically spend 2.5 hours here
📞 Téléphone
+1 707-723-5999
🌐 Site web
www.cyrusrestaurant.com
📋 Menu
Voir le Menu

Équipements

🅿️ Parking
Accessible en fauteuil roulant
🚻 Toilettes
💳 Cartes de crédit
📱 Paiements mobiles
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275 CA-128, Geyserville, CA 95441

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🏆 Récompenses de Cyrus

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Réduction 10%

Chez Cyrus

1000 pts
Disponible
🍽️

Apéritif Gratuit

Lors de votre prochaine visite

2500 pts
Limité
👑

Table VIP

Expérience premium

5000 pts
Exclusif

pour échanger des récompenses et gagner des points

📋 Comment fonctionnent les récompenses ?

1

Jouez à Find Me

Chaque 100 points de score = 1 point de récompense

2

Accumulez des Points

Les workers gagnent 2x points par partie

3

Échangez des Récompenses

Réductions, nourriture gratuite et expériences VIP

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