Victoria Lounge

katastrophe ... 2 broetchen mit oel und 4 lappigen scheiben schinken +, 2 kaffee .... für 16,80 Euro ... ein schnäppchen! ambiente + service .. ich finde gar keine worte hierfür 🤮

Rude waitress, awful cappuccino, overpriced

£5 for a terrible sandwich! 😩

Lleno de moscas, la comida congelada, en general mala atmósfera pero con buenas vistas al peñón de Gibraltar.

This place only gets only 1 star this time (gave it 2 on previous visits). Previously I'd covered availability and type of food. This time I will focus on my experience today. The person on duty at 20:24 on 21 May 2025 ignored me at the counter. She was wiping tables down in a deserted cafe area. So, after a minute, I walked towards her and asked her if they were open. She said yes but to wait. She then carried on on wiping tables! Her attitude is totally wrong as is her idea of what her role should prioritise, more so when the place is empty. Her managers are clearly failing in training too as the idea of customer service is pathetic and greatly in need of review. I cannot understand why the Victoria Lounge Cafe does not respond to customers' repeated negative feedback on Google about the attitudes of some of their staff. Take action. If you don't, the airport people should relet the tender to someone who can provide a proper service, and respect to the customer.

Very poor - no vegan options available. And the same can be said for every cafe/shop in the airport, landside and airside. Must improve significantly because this is shocking for 2022.

Horrible service the lady talk to people like we annoying her. Take the coffe and run.