Jason Meyer

I got the five piece Colonel crispy strips. They were disgusting. They were dry hard waste of money. I’ll go to Chick-fil-A next time.

Jonn

Very bad customer service

Mazen Khaled

The location is visually disgusting. The lady running the drive-thru at this location on 11/24/2025 @7:15pm was extremely rude and wouldn't repeat my order. She completely misheard my drink and side order. I simply canceled the order and she screams "I don't care!" as I drove away without food. Oh yea, when walked up to the drive-thru window she was on her personal cell phone, this is an employee I'm talking about.

Michael Rosen

Did a simple takeout order in the store and to my chagrin when I got home there was my 8 pc bucket meal with biscuits and only the mashed potatoes side and they never gave me the side of fries. What is absolutely the stupidest customer service experience I have ever had was, when I called to tell them about it the guy on the phone only offered me to come pick up the missing side. I told him it’s over 10 miles round trip, what are you going to do to compensate me for your mistake. He said you can talk to the manager, I said ok let me talk to him, he said he’s not in on Saturday evening call back on Monday. When I asked for his supervisor he said hold on and dropped the call. Why do we let people like this handle our food? What’s happened to customer service in the country???

David Feng

Bringing back wedge can not save this place. Horrible customer service. Crew members and shift manager ignores customers. No one in the store one person at the drive thru and this place still ignores you when you catch them giving you eye contact. No is at the register even with a crew of 5 people. Which crew members like this no wonder the kfc is doing so bad. It not the chicken it’s the crew.

Ruth David

I am writing to express my disappointment with an experience I had today at your drive-thru. I placed an order and asked the staff member at the window for some sauce—specifically honey barbecue. She closed the window on me without a word, and when she reopened it, she seemed confused and was in the middle of eating something. I was disturbed to see her licking sauce off her fingers and then using that same hand to grab sauces to hand to me. It felt incredibly unsanitary and disrespectful. To make matters worse, when I got home, I found the chicken to be extremely salty—so much so that it was inedible. I was truly upset and disappointed by the entire experience. I hope this matter is taken seriously. Basic food safety and customer service standards should be a top priority. I would appreciate a response and some form of resolution regarding this.

Janna Yisrael

This is my first time going here and my last. First impression is last impression. I went through the drive thru to receive my order, the food was fine but the customer was VERY poor. You DON'T hand someone their food and look back away from them. No thank or have a nice day. Customer Service should be prompt and uniform. With as much one stars you have, you'll find yourself out of business. Adopt customer service skills, your food comes second.

Meri Marone

Ordered lunch here a few weeks ago, service was good and helpful in ordering all white meat lunch. Dinner was ordered tonight, I was told I couldn't get all white meat, sides tasted old. Very disappointed KFC. PS i would have spent whatever I needed to get what I wanted.

Diamond Star

I went here yesterday they did not have grilled chicken legs ready I can not eat big chicken I asked for a manager the guy lied an told me a manager was not available I eat from here 3 times a week! But not anymore my business is stopped! I only liked grilled chicken why I drive 1 hour to this place to be treated so rudely! They need customer service skills! I told them I would review the restaurant they didn’t believe me! The manager the woman rude thanks for slamming the window u should be fired!!!

Chris Partridge

Pickup times mean nothing. Might as well order when you get there. You’ll be waiting no matter what. I ended up canceling the order since I was waiting for almost an hour from the point of placing the order. This is what happens when a bunch of teenagers run the place with no management.

Juan Manzano

The pieces of chicken we got are too dry abd small. Im completely disgusted by this quality of food. Unless you want to lose my business i would like you to compensate for this.