Uptown Bar & Grill
Pub · Long Beach
À propos de Uptown Bar & Grill
Uptown Bar & Grill, located in Long Beach, is a popular spot known for its lively atmosphere and convenient services. With a 4.1-star rating based on 324 reviews, we strive to provide a great experience whether you choose delivery, takeout, or dine-in. Enjoy fast service, a great beer selection, and...
Uptown Bar & Grill, located in Long Beach, is a popular spot known for its lively atmosphere and convenient services. With a 4.1-star rating based on 324 reviews, we strive to provide a great experience whether you choose delivery, takeout, or dine-in. Enjoy fast service, a great beer selection, and expertly crafted cocktails. We cater to diverse tastes with arcade games and show sports events. We are open seven days a week from 12 PM to 12 AM. Our restaurant is wheelchair accessible, featuring accessible entrances, parking, and restrooms. We look forward to welcoming you!
Ce que disent les clients de Uptown Bar & Grill
Uptown Bar & Grill receives praise for its lively atmosphere, friendly staff, and delicious food and drinks. Bartenders like Paris, Fierra and Nyjah are frequently mentioned for their exceptional service. Some customers have reported slow or inattentive service, especially when understaffed.
Plats populaires
Idéal pour
Tip: Visit when Nyjah is bartending for a phenomenal experience, but be aware that service can be slow when the bar is understaffed.
Services
À voir à proximité
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Explorez les environs de Uptown Bar & Grill
Uptown Bar & Grill est situé à Long Beach, entouré de lieux d'intérêt culturel et historique. Voici quelques-uns des points les plus remarquables à proximité.
Patrimoine Historique
- Charles R. Jonas Federal Building (A 106m) — building in North Carolina, United States Lugar inscrito en el Registro Nacional de Lugares Históricos
- First Presbyterian Church (A 380m) — historic church at 200 W. Trade Street in Charlotte, North Carolina Lugar inscrito en el Registro Nacional de Lugares Históricos
Parcs et Jardins
- Romare Bearden Park (A 314m) — public park in Charlotte, North Carolina
Autres Lieux d'Intérêt
- 210 Trade (A 274m) — hotel in North Carolina, USA
- Ascent Uptown (A 281m) — building in United States of America
- The Vue (A 290m) — building in Charlotte, North Carolina, United States
- FNB Tower Charlotte (A 308m) — mixed-use skyscraper in Charlotte, North Carolina
- 129 West Trade (A 397m) — building in North Carolina, United States
- First Citizens Plaza (A 474m) — building in Charlotte, North Carolina, United States
- 200 South Tryon (A 477m) — building in North Carolina, United States
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Questions fréquentes sur Uptown Bar & Grill
Avis sur Uptown Bar & Grill Long Beach
Our Server was Stephanie. She was attentive. She made great recommendations. Highlights of the restaurant for me were the fries, wings, and drinks.
I visited Ten58 last week and it was the chillest vibe! Great food and great vibes! It was so nice to kick my feet back and relax. The music was on point, the bartenders were super helpful and super personable. Also, 50% off the ENTIRE bar ALL day!!!! Oh, I will be back for sure. Thank you for such an amazing experience!
I must say this was our first time here and our server sid made our experience amazing ! She is so sweet and respectful. She gave us different suggestions on what to get and was spot on !!! She was even the one who made our hookah and it was the best no complaints. We were really hoping to see the owner but maybe next time when we get back in town . But will be back to see her shout out to her !
This is a super chill lounge. Our bartender, London made us mocktails that were delicious. We didn’t see any on the menu but told her what we liked and she made the most perfect drinks, she for sure deserves a raise! We ordered the wings 12 total with two sauces, Carolina gold and honey lemon pepper. They were delicious! The music was good and the staff were friendly.
Nice environment. Amaya is able to handle her tables, have conversation, and still give good service. Music can be a bit lower, but I will be back!
Sierra was a phenomenal waitress and the food was great. Overall a very good visit. Do yourself a favor and get the lobster bites. Go Panthers!
Paris was absolutely Amazing! She gave us suggestions and we tried them all and they did not disappoint. Also loved the Ambiance. We look forward to our next trip to Charlotte. We will definitely go back to Ten58...
My husband and I were looking for a place to watch the game and grab a bite to eat and stumbled upon Ten58. Upon arrival, we were greeted at the door and felt welcomed. We ordered wings, lobster tacos, lobster bites and lobster pizza. The menu looked so good, we felt like we needed to try everything. And everything lived up to our expectations. The lobster tacos, exceeded them! They were GREAT! The drinks were good too. The atmosphere was chill and a vibe. But most of all, our waitress Sid was informative, responsive and had great service. Will definitely come back again.
1058 Sports Bar is an awesome spot to hang out whether you’re catching a game or just grabbing drinks with friends. The atmosphere is lively but comfortable, the staff is friendly and attentive, and the drinks are always on point. My bartender, Nyjah was absolutely phenomenal!!!!! The bar is clean, well-run, and has that neighborhood bar feel that keeps you coming back. Definitely recommend checking it out!
Got off of work at 11 and wanted a quick night cap before heading home. Super excited to have tried an establishment that was minority owned. Shout out to Uriah. hell a dope very consistent and on point with service. I hope she is acknowledged and never forget it's not the drinks that bring people it's the service culture and people. Don't forget it. We can drink at home
First time at Ten58 & I had such a good time! The management team (Kelly, Thomas, Kyphi, & Mond) are very attentive. They do not mind speaking with all individuals/customers to ensure all needs are met! Bartenders are very quick and amazing with cocktails! The hookah is definitely a good addition to the atmosphere. The waitresses are friendly and make sure I am okay with each visit. Ten58 is a good vibe right uptown. The music is always mixed with a variety of genres that are a bop! It’s nothing but good vibes! I’ll be back for sure!!
I visited this place on Tuesday night with my girlfriend. There was only 1 bartender working by herself the entire night. She was doing fine up until a crowd of people all came in at the same time, then another young lady jumped in to help her out. The food was good, we ordered hot honey wings and a few drinks. Will come back
The place was a good vibe. The food was good. I got the crab cakes. They were delish, but I think the menu needs to be changed to crab cake bites. The bartender was great at explaining that they were small, however. I just think for a better experience, the menu should be modified.
Paris was absolutely amazing! She was friendly, attentive, and made sure we had everything we needed throughout our meal. Her positive attitude and professionalism made our dining experience even better. Highly recommend asking for her if you visit!
I was in town for the Panthers/Dallas game and stopped here and it was something special. Wings, OMG, the wings are some of the best I've EVER had, great atmosphere, great service, everyone was friendly. Great first experience, so I will add this to my list when I'm in Charlotte again 🔥💯💪🏾
Feara, I hope thats how you spell her name but she was the bartender and our waitress for the night and she was amazing. The drinks were absolutely delicious and she made sure we got our order in a timely manner. Despite recieveing the wrong sliders the food was pretty good so no complaints, the highlight though were the drinks and hookah, we tried the Blueberry Lemon Drop, Old Fashioned, 58 Margarita, Sidecar, and Lychee mojito and all very delicious. The hookah flavor we tried was the Uptown Funk which was our definition of stepping out of the box, and we were not disappointed. It was smooth and tasted AMAZING. We will be coming back! Ten58 is a must if you are in Charlotte!! #KeepPounding
I was here for a quick stay and ended up staying hours. The service was immaculate. The food was great and the drinks were amazing. Nyjah made the experiment great and customer service was a 10 out of 10.
Ok, as always, please go try for yourself just because your taste buds may be different! However, I got the strawberry hot wings, with blue cheese, and chips & salsa. We sat outside which the establishment is right next to the baseball field-so you can catch fireworks which was nice. Served took a while to check on us and the original one left work at some point during our dinner. Wings- barely spicy and was told it doesn’t get hotter with anything in the establishment. For someone who likes spicy, I feel like it was a mild Texas Pete. Perhaps try another flavor. Blue cheese- was very cream tasting, couldn’t taste blue cheese at all and very few crumbles seen Salsa & chips- don’t order them at all. Store bought South of the Border salsa in the jar & tortilla chips are way better. (Friend had fries and they were good!) Drink- I had the blueberry lemon drop(2 or 3) not strong but super good!!!
Yesterday while at the Savannah Bananas game we walked a little bit up the street and went to Ten58 for the first time. We are huge Panthers fans and love Thomas Davis (and family!). This is the Davis’s restaurant and sports bar. It was around 1pm and it wasn’t too crowded but became more crowded as we were there. We ordered 12 of the lemon pepper wings, 3 chicken street tacos and cauliflower buffalo wings. All the food was fantastic! The tacos had an amazing salsa with just the right kick!! The wings were some of the very best I have ever eaten! My friend had a mixed drink and said it was very good. For all the food and drinks our bill was only 65.00. Not bad at all. The waitress was very sweet and service was good! We even had the pleasure of meeting Denim Davis! He was so well mannered and super sweet! We definitely wanna go to Ten58 more!! If you haven’t tried it yet, I highly recommend!
I love Ten58! This is my go to bar for all NFL Sunday. The staff is friendly and the food is great. They even have weekly specials on food for $10.58. The loaded Nachos are my favorite.
I was in town for the Panthers/Dallas game and stopped here and it was something special. Wings, OMG, the wings are some of the best I've EVER had, great atmosphere, great service, everyone was friendly. Great first experience, so I will add this to my list when I'm in Charlotte again 🔥💯💪🏾
Feara, I hope thats how you spell her name but she was the bartender and our waitress for the night and she was amazing. The drinks were absolutely delicious and she made sure we got our order in a timely manner. Despite recieveing the wrong sliders the food was pretty good so no complaints, the highlight though were the drinks and hookah, we tried the Blueberry Lemon Drop, Old Fashioned, 58 Margarita, Sidecar, and Lychee mojito and all very delicious. The hookah flavor we tried was the Uptown Funk which was our definition of stepping out of the box, and we were not disappointed. It was smooth and tasted AMAZING. We will be coming back! Ten58 is a must if you are in Charlotte!! #KeepPounding
Ok, as always, please go try for yourself just because your taste buds may be different! However, I got the strawberry hot wings, with blue cheese, and chips & salsa. We sat outside which the establishment is right next to the baseball field-so you can catch fireworks which was nice. Served took a while to check on us and the original one left work at some point during our dinner. Wings- barely spicy and was told it doesn’t get hotter with anything in the establishment. For someone who likes spicy, I feel like it was a mild Texas Pete. Perhaps try another flavor. Blue cheese- was very cream tasting, couldn’t taste blue cheese at all and very few crumbles seen Salsa & chips- don’t order them at all. Store bought South of the Border salsa in the jar & tortilla chips are way better. (Friend had fries and they were good!) Drink- I had the blueberry lemon drop(2 or 3) not strong but super good!!!
Yesterday while at the Savannah Bananas game we walked a little bit up the street and went to Ten58 for the first time. We are huge Panthers fans and love Thomas Davis (and family!). This is the Davis’s restaurant and sports bar. It was around 1pm and it wasn’t too crowded but became more crowded as we were there. We ordered 12 of the lemon pepper wings, 3 chicken street tacos and cauliflower buffalo wings. All the food was fantastic! The tacos had an amazing salsa with just the right kick!! The wings were some of the very best I have ever eaten! My friend had a mixed drink and said it was very good. For all the food and drinks our bill was only 65.00. Not bad at all. The waitress was very sweet and service was good! We even had the pleasure of meeting Denim Davis! He was so well mannered and super sweet! We definitely wanna go to Ten58 more!! If you haven’t tried it yet, I highly recommend!
I love Ten58! This is my go to bar for all NFL Sunday. The staff is friendly and the food is great. They even have weekly specials on food for $10.58. The loaded Nachos are my favorite.
This place is very aesthetic from food the food to the drinks. From start to finish, they brought professionalism, creativity, confidence, and genuine care to everything they did. Their attention to detail, ability to read the room, and commitment to delivering excellence truly set them apart. What stood out most was the energy—very warm & engaging. The bartenders don’t just show up; they elevate the entire experience. You can tell they know what they’re doing and value the people they work with, which makes all the difference. If you’re looking for a place to relax and catch a vibe, look no further. I would highly recommend 10/58 and would absolutely visit with them again with no hesitation.
I have been to ten and 58 numerous times and it has never failed to disappoint me. I’ve always enjoyed the atmosphere, food and especially the customer service. If you go be sure to ask for Nyjah. She will definitely take care of you.
Fierra!! The absolute best bartender and top tier service! She was very professional and welcoming! I definitely will be coming back for vibes, drinks and football! The lobster bites and short rib tacos 10/10, lychee Mojito, 58 margarita and the uptown funk hookah was 11/10. The atmosphere and vibe was chill and on point. Don't walk...run to this bar!
Paris was amazing from start to finish. She’s got such a great personality — warm, welcoming, and super attentive. On top of that, she’s gorgeous and carries herself with confidence. You can’t help but notice her energy and how stunning she looks with her fit, banging body. She kept the vibe fun while making sure we had everything we needed. Honestly, she’s the type of server who leaves a lasting impression and makes the whole night better.
I stopped by Ten58 Sports Bar today for lunch and it was a vibe. The bartender Nyjah was amazing super friendly, attentive, and really made the experience feel welcoming from the moment I sat down. She’s attractive as well. The food was on point. The lobster pizza was sooo good fresh, flavorful, and definitely something I’d come back for. And let me tell you… the blueberry lemon drop was chef’s kiss. Perfect balance, not too sweet, not too tart just right. Great atmosphere, great drinks, great food, and even better service.
If you’re looking for a bartender who absolutely knows what they’re doing, look no further. Nyjah is no-nonsense, efficient, and incredibly knowledgeable behind the bar. She runs a tight ship, keeps service moving smoothly, and never misses a beat even during the busiest shifts. Her drink execution is consistently on point, her standards are high, and she knows her spirits, cocktails, and bar flow inside and out. She doesn’t need flash to impress, her skill, professionalism, and reliability speak for themselves. A true asset to any bar that values quality, speed, and excellence. Uriah is the definition of a good time. She’s funny, engaging, and instantly makes guests feel welcome the moment they sit down. Her drinks are creative, balanced, and consistently delicious—but what really sets her apart is the energy she brings. She knows how to read a room, connect with guests, and turn an ordinary night into a memorable experience. The bar feels more alive when she’s working, and people stay longer because the vibes are just that good. Great cocktails, great personality, and an even better atmosphere she’s a crowd favorite for a reason.
If you’re looking for a bartender who absolutely knows what they’re doing, look no further. Nyjah is no-nonsense, efficient, and incredibly knowledgeable behind the bar. She runs a tight ship, keeps service moving smoothly, and never misses a beat even during the busiest shifts. Her drink execution is consistently on point, her standards are high, and she knows her spirits, cocktails, and bar flow inside and out. She doesn’t need flash to impress, her skill, professionalism, and reliability speak for themselves. A true asset to any bar that values quality, speed, and excellence. Uriah is the definition of a good time. She’s funny, engaging, and instantly makes guests feel welcome the moment they sit down. Her drinks are creative, balanced, and consistently delicious—but what really sets her apart is the energy she brings. She knows how to read a room, connect with guests, and turn an ordinary night into a memorable experience. The bar feels more alive when she’s working, and people stay longer because the vibes are just that good. Great cocktails, great personality, and an even better atmosphere she’s a crowd favorite for a reason.
Got off of work at 11 and wanted a quick night cap before heading home. Super excited to have tried an establishment that was minority owned. Shout out to Uriah. hell a dope very consistent and on point with service. I hope she is acknowledged and never forget it's not the drinks that bring people it's the service culture and people. Don't forget it. We can drink at home
I visited this place on Tuesday night with my girlfriend. There was only 1 bartender working by herself the entire night. She was doing fine up until a crowd of people all came in at the same time, then another young lady jumped in to help her out. The food was good, we ordered hot honey wings and a few drinks. Will come back
This place is very aesthetic from food the food to the drinks. From start to finish, they brought professionalism, creativity, confidence, and genuine care to everything they did. Their attention to detail, ability to read the room, and commitment to delivering excellence truly set them apart. What stood out most was the energy—very warm & engaging. The bartenders don’t just show up; they elevate the entire experience. You can tell they know what they’re doing and value the people they work with, which makes all the difference. If you’re looking for a place to relax and catch a vibe, look no further. I would highly recommend 10/58 and would absolutely visit with them again with no hesitation.
1058 Sports Bar is an awesome spot to hang out whether you’re catching a game or just grabbing drinks with friends. The atmosphere is lively but comfortable, the staff is friendly and attentive, and the drinks are always on point. My bartender, Nyjah was absolutely phenomenal!!!!! The bar is clean, well-run, and has that neighborhood bar feel that keeps you coming back. Definitely recommend checking it out!
I stopped by Ten58 Sports Bar today for lunch and it was a vibe. The bartender Nyjah was amazing super friendly, attentive, and really made the experience feel welcoming from the moment I sat down. She’s attractive as well. The food was on point. The lobster pizza was sooo good fresh, flavorful, and definitely something I’d come back for. And let me tell you… the blueberry lemon drop was chef’s kiss. Perfect balance, not too sweet, not too tart just right. Great atmosphere, great drinks, great food, and even better service.
Paris was amazing from start to finish. She’s got such a great personality — warm, welcoming, and super attentive. On top of that, she’s gorgeous and carries herself with confidence. You can’t help but notice her energy and how stunning she looks with her fit, banging body. She kept the vibe fun while making sure we had everything we needed. Honestly, she’s the type of server who leaves a lasting impression and makes the whole night better.
Fierra!! The absolute best bartender and top tier service! She was very professional and welcoming! I definitely will be coming back for vibes, drinks and football! The lobster bites and short rib tacos 10/10, lychee Mojito, 58 margarita and the uptown funk hookah was 11/10. The atmosphere and vibe was chill and on point. Don't walk...run to this bar!
Good vibes. If you looking for chill Lounge wit decent music and food it’s up your alley. Good mixed crowd. Drinks were on point
We finally got a chance to stop by before her headed to the stadium and we really enjoyed the food and the atmosphere. We tried the nachos and lemon pepper wings and mambo sauce wings. EVERYTHING was great. These were definitely some of the best wings I’ve had. Perfectly seasons and cooked. The staff was friendly and helpful also w/ questions we had outside the menu. The nachos were also a favorite for my little humans. We’ll definitely come back to try more menu items.
So, we went here after coming from brunch around 1:30pm, they were still opening up a bit and preparing for a day party but we sat at the bar. The bartender was not very friendly, nor attentive but she wasn’t off putting enough to ruin the experience. I got a dusse side car, and my friend got crown and pepsi. My sidecar was served in a rocks glass which I did not like as I would’ve preferred to sip and get some of the sugar rim. This, however wasn’t a jab in the experience. Our hookah was amazing! They use coconut coals, which I prefer and was made very well. This hookah lasted the entire time we were there, about 2 hours. The DJ set up around 2 or so and he instantly got the vibes flowing. The decor was nice as well, it had an elevated sports bar feel. We did not order food as we had just came from brunch but I did see food from other patrons and it looked appetizing. I would absolutely return, possibly just a bit later in the day where there is more people because I’m sure it would’ve been a lot more fun.
We finally got a chance to stop by before her headed to the stadium and we really enjoyed the food and the atmosphere. We tried the nachos and lemon pepper wings and mambo sauce wings. EVERYTHING was great. These were definitely some of the best wings I’ve had. Perfectly seasons and cooked. The staff was friendly and helpful also w/ questions we had outside the menu. The nachos were also a favorite for my little humans. We’ll definitely come back to try more menu items.
So, we went here after coming from brunch around 1:30pm, they were still opening up a bit and preparing for a day party but we sat at the bar. The bartender was not very friendly, nor attentive but she wasn’t off putting enough to ruin the experience. I got a dusse side car, and my friend got crown and pepsi. My sidecar was served in a rocks glass which I did not like as I would’ve preferred to sip and get some of the sugar rim. This, however wasn’t a jab in the experience. Our hookah was amazing! They use coconut coals, which I prefer and was made very well. This hookah lasted the entire time we were there, about 2 hours. The DJ set up around 2 or so and he instantly got the vibes flowing. The decor was nice as well, it had an elevated sports bar feel. We did not order food as we had just came from brunch but I did see food from other patrons and it looked appetizing. I would absolutely return, possibly just a bit later in the day where there is more people because I’m sure it would’ve been a lot more fun.
Neighborhood bar feel, not bad at all. Wet lemon pepper wings are a winner, mambo wings are mid at best, the collard green dip was basic could hype it up with some smoked paprika. Service was okay, however I waited for sometime for a cold glass, I had to ask a different sever for my glass. Drinks are good couple more ounces wouldn’t hurt. Nice small spot good atmosphere.
Finally had some time to make it to the place I’ve driven by 100+ times and overall it was an ok experience. The pros: the drinks were amazing I had the margarita 58 and would highly recommend. Whoever was on aux will have to send the playlist bc it was truly hit after hit hence the 5 star for atmosphere The cons: Food was alight, nachos had no distinct flavor profile. Felt very basic but hey maybe that was the goal. I would recommend a little more complexity. 6/10 at best The server who we asked to change the tv was quite rude. She seemed appalled at the fact we asked her to change the tv twice. It’s a sports bar and we are here to watch sports plz don’t act surprised… The lady who served us was kind though so it cancelled the negative interaction out. Overall not a bad experience but definitely have had better experiences and food at duckworths.
Went to Ten58 for the first time tonight after walking by several times leaving games; we were one of two parties, party of two. Decoration in the place is cool, lots of Panthers gear. Hostess greeted us, lots of staff seemingly walking around. Bartender was absent from the bar a lot for as empty as the restaurant was, but good about refills and making cocktails. Crawfish dip took a while to arrive. Ordered Sliders and fries, and a hot dog and onion rings. Order took a startlingly long time for some fries, a slider, and a hot dog. Received the wrong side with hot dog, but fries were tasty. Sliders were prepackaged frozen patties, hot dog was small but tasted good with great toppings, baskets of fries were small all for the price. Food tasted fine but a single small hot dog and fries for $10 seems steep even nowadays. Food was just good, ambience was great, service was pretty unremarkable considering how few people were in this normally slammed bar. May return if someone else really wants to go but likely won’t on my own.
Stopped in to grab a drink and some quick bites while watching some NBA finals. Security carded all before being allowed to enter. The atmosphere was lively yet not rowdy. Tons of cool sports paraphernalia displayed, several TVs, and cool murals painted. The space is small scale but there is a bar, some table tops, and a few booth-like seats. I believe there is an additional room toward the back for VIP events but I did not get a chance to see. It took about 5min. before wait staff approached to ask for orders. The prices appear to be in sync with most bars/eateries uptown but the quantity doesn't match for my comfort level of spending. We ordered a $13 Paloma drink ,$15 Blue Motorcycle drink, and the $13 Collard Green dip. The dip was tasty but we felt the portion could have been more for the price and the drinks just weren't good. There was barely any alcohol in both and the size of the Paloma for $13 was disappointing. You can see the comparison to the water cup in pic.
Has potential but the kitchen chokes the place from being successful. 60+ mins for wings and fries ain't it. Each kitchen order came out in 20 min increments at best. TD was fast on the field. His place, not so much.
Really nice setup, and the food for the most part is delicious! However, the customer service needs work. There was only one server working in the establishment, and my table went neglected for 25 minutes after obtaining the one drink ordered. I had to order my food from the bar, and thank goodness I did, because I learned they were getting ready to close the kitchen. The crawfish dip was excellent. The wings were great. The drink was weak. But the lobster bites were truly disappointing. $20 for 5 super breaded bites. Plus the automatic gratuity is annoying because our waitress/server got a tip for bare minimum work. Next time I’m in town, I’d order off DoorDash instead of actually visiting the spot.
Very cool bar in uptown Charlotte! Black owned business! Very chill atmosphere! I got the garlic parm wings! The chicken itself was very unseasoned but the garlic parm on top saved it! The fries were very good l! I had the mango & strawberry margarita & both were very delicious!
The food was great, but the service was terrible. I think it should be noted that not everyone visiting the establishment is from Charlotte. Upon entering the establishment there were two customers sitting at separate tables so we thought. After standing around for a good 3-4 minutes waiting for an employee to greet us and sit us at a table, one of the women that was sitting down with a drink told the other woman she was ready to pay her tab😳 We were shocked that the other young lady sitting at the table on her laptop was an employee. She hadn’t greeted us or anything. When she got up to ring out the other lady that was actually a customer she looked at us and asked us did we need some help in a very rude manner. I couldn’t believe what I was seeing and hearing. However we actually planned to come there after Christmas shopping so I nicely told her we needed a table and she told us to sit where we like and walked away. Since nobody else was there I walked around looking for a seat yourself sign because I was flabbergasted that she just let us stand around like that. There was no sign in sight. The only sign I did see was a no bags allowed sign. After we sat down the young lady did bring us waters to drink and she sat back at her laptop. I figured maybe she was having a bad day at work so I tried to brush it off. When we told her we were ready to order she literally asked us from her table what we wanted. So we yelled out our order to her. It was just uncomfortable. I felt as if we pissed someone off that we didn’t even know. Again the food did save the day but we didn’t feel welcomed at all. Also if you’ve never been and you go in the daytime you will see it looks nothing like the pictures online that actually drew is there. Will not be returning.
The food was great, but the service was terrible. I think it should be noted that not everyone visiting the establishment is from Charlotte. Upon entering the establishment there were two customers sitting at separate tables so we thought. After standing around for a good 3-4 minutes waiting for an employee to greet us and sit us at a table, one of the women that was sitting down with a drink told the other woman she was ready to pay her tab😳 We were shocked that the other young lady sitting at the table on her laptop was an employee. She hadn’t greeted us or anything. When she got up to ring out the other lady that was actually a customer she looked at us and asked us did we need some help in a very rude manner. I couldn’t believe what I was seeing and hearing. However we actually planned to come there after Christmas shopping so I nicely told her we needed a table and she told us to sit where we like and walked away. Since nobody else was there I walked around looking for a seat yourself sign because I was flabbergasted that she just let us stand around like that. There was no sign in sight. The only sign I did see was a no bags allowed sign. After we sat down the young lady did bring us waters to drink and she sat back at her laptop. I figured maybe she was having a bad day at work so I tried to brush it off. When we told her we were ready to order she literally asked us from her table what we wanted. So we yelled out our order to her. It was just uncomfortable. I felt as if we pissed someone off that we didn’t even know. Again the food did save the day but we didn’t feel welcomed at all. Also if you’ve never been and you go in the daytime you will see it looks nothing like the pictures online that actually drew is there. Will not be returning.
The drinks are juiced down and over priced. Instead of the bartender asking if I was done with my drink, she threw it away. Then asked me if I wanted another then ended up charging me. Then that place has the nerve to charge 10% gratuity per person (obviously they don’t get tipped well), then expect a Tip on top of that. They should pay their employees more. I’d never go to that place again. Nor would I recommend it.
Food Amazing !!! Service Atrocious!!! Sat at the far left side of the bar where there were 4 servers congregated playing on their phones . Had to get someones attention to get a menu When I had a question about the beers on tap the server couldn't answer any of them . The worst most ignorant and rude part of the whole experience was when the server started smoking a hookah and blowing to smoke in my direction !
They are not the most welcoming people. The food was terrible. I ordered mozzarella sticks, they had no flavor. They act like it’s a chore to serve you. Plus they played nothing but sad girl music alllll night long. Who do you think wants to hear that while they are drinking???
I’ve been here multiple times before and after the renovations and I never experienced horrible service here until last night. It was actually insane. It took 40 minutes for us to get 1 drink and 1 shot. An hour for the server to even try to take our order after we tried to order multiple times, she kept walking away. My boyfriend had to walk up to the bar to ask about our drinks because our server was never coming to our table. It was also his birthday. We are both servers at other restaurants and I understand being low staffed but what happened last night inexcusable. We ended up leaving because we were there for over an hour and never got to order our food, we weren’t the only ones leaving, others were. As someone that use to love this place and love the fact that it is black owned by TD, I was so disappointed and it is going downhill. The server was rude, the hookah girl didn’t say a word to us when taking our order.
food looked good from a distance, false menu online, waitress and security guards aren't very welcoming didn't get to eat as it was too many issues at initial interaction
Just a waste of a restaurant. Don’t come here if you’re in a good mood cus you’ll leave in a bad mood. Server won’t even come and ask you for a refill. Understaffed and the manager just sits there and watches while watching sports on the tv. My food didn’t even come. Then they charge me gratuity on food that didn’t come. This place does 18% auto Gratuity which explains why the service is so bad. Auto Gratuity should’ve posted visibly according to NC laws (but it’s not). I tried to give this place the benefit of the doubt but it’s not the first time this happened at this restaurant. A previous time similar incidents happened and a manager wasn’t even around to speak with. Hopefully this places gets replaced by a place that adds value to the city.
Terrible! We arrived on New Year’s Day around 12:15pm to watch the College playoff games. Online platforms confirmed that they were open. Upon arrival the doors were locked. There were about 3 other customers that also attempted to go in. While sitting in our car after paying for parking, we saw the bartender(Mia) look through the glass from the outside and point to the door. One of the other customers that were also attempting to go in asked her if they were open and she confirmed that they would be in 15mins. After the 15 minutes passed, the “open” light was turned on. We went to go in and the doors were still locked. The same female bartender(Mia) opened the door and advised that they would be open in 10mins. We sat outside at the barstools waiting for them to open and didn’t know that they unlocked the doors until another set of customers walked in. You would think that with her knowing we were waiting to come in, she would let us know they were opened. Upon entering, the bartender(Mia) stayed behind the bar, organizing. Two additional customers walked in as well. There was no greeting at all, so we all just sat in random areas. We all sat for about 5 minutes in silence and the bartender came around and passed out menus, again with no greeting, no smile, nothing. The energy was not welcoming at all….. After about 10 minutes, Mia approached our table with a smile and apologizing for the delay. It was as if a light switched on in her mind. Unfortunately, the damage had already been done. Not only for us but for the other customers as well. She blamed it on them being opened for New Year’s Eve and her being tired, which is a terrible excuse to have such a negative presence amongst paying customers. While taking our order we inquired on the diamond dust hookah flavor. She then advised that it wasn’t on the Ten58 promo, which we didn’t even know was an option. We then opted out of Diamond Dust and opted for a flavor under the promo which she stated was her favorite. About ten minutes after she brought out the hookahs, first delivering them in opposite orders than when they were ordered. When we checked on ours and advised that we ordered first she responded, “You’re right”. She came back and delivered the hookah. Thereafter a few others came in and we continued to watch the games. Upon requesting our check, she rung us up for the diamond dust hookah which was not on promo and which is not what we ordered. When we inquired on this and reminded her of the convo, she admitted to it but then confirmed that since she made the Diamond Dust she couldn’t change the ticket. She then offered us two shots instead in which we declined. It is very unfortunate that this level of service is being provided from what appears to be a well visited establishment. From reading the other reviews, customer service continues to be an unmanaged problem. We along with other customers were visibly uncomfortable. We did speak with Manager Naja the following day and she was very receptive and offered a refund in which we declined. At the very least, this review is written in hopes that they will make adjustments as needed. Food alone does not keep the doors open. If your staff is disrespectful and not welcoming, nothing else matters.
I'm writing to share an extremely hurtful and disappointing experience I just had at Ten58 Sports Bar and Lounge around 1:15 pm today. Before I dive into the circumstances of why this experience was so damaging for me, I'd like to highlight the fact that it is important to treat every single customer that walks through your doors with the same level of respect and value - You never know who someone is or what they may be going through. I am well travelled and have never experienced such mistreatment in my life. I am embarrassed and disgusted by the way your establishment is ran. I am a traveler from outside the US, who had already been experiencing an extremely difficult time. My flight was cancelled several times within the last 24 hours leading me to endure very uncomfortable circumstances. At the time I walked into your establishment I had not had food or water for nearly 20 hours! After finally securing an alternative route to my destination through Greyhound, I was relieved to find your restaurant so close to the station. As a visitor, I had no idea the bus station didn't carry food. What I initially thought was a blessing turned out to be a humiliating experience. I walked in and found myself a seat at the bar, as your welcome sign indicates to find yourself a seat. Within a few minutes a server came out and immediately said "No bags allowed". There was no warm greeting or courtesy extended at all, not even, "Can I offer you some water", "Would you like to order to go". She spoke to me in a manner that was extremely discriminatory, dismissive and rude. Initially shocked, I asked her if she meant my bag needed to be on the floor. Her response was equally as cold. This encounter went down in front of several other customers and left me to feel treated like I was a trespasser or a disturbance to other customers. To save myself from the embarrassment, I got up and left. I'd like to highlight that I was actually carrying a business backpack containing my laptop, documents and personal items - not a travel bag or large luggage. There was no visible signage clearly indicating a "no bags" policy at the entrance that can justify refusing service in this manner. Enforcing these policies simply based on racial profiling and assumptions is a careless and discriminatory practice. I have now embarked on a 5 hr bus trip with no food and a sour taste in my mouth over this experience. To add insult to injury, I did my research. It's an absolute shame that a Black-owned establishment retains employees with zero Customer Service training and enforces policies that encourage said employees to discrimate against persons of color. Thanks to Ten58, this is probably my first and last visit to Charlotte. Thanks for the memories. If you're looking for somewhere to eat that prides itself on inclusion, good customer service and treating ALL customers like human beings. I strongly suggest you look somewhere else.
I'm writing to share an extremely hurtful and disappointing experience I just had at Ten58 Sports Bar and Lounge around 1:15 pm today. Before I dive into the circumstances of why this experience was so damaging for me, I'd like to highlight the fact that it is important to treat every single customer that walks through your doors with the same level of respect and value - You never know who someone is or what they may be going through. I am well travelled and have never experienced such mistreatment in my life. I am embarrassed and disgusted by the way your establishment is ran. I am a traveler from outside the US, who had already been experiencing an extremely difficult time. My flight was cancelled several times within the last 24 hours leading me to endure very uncomfortable circumstances. At the time I walked into your establishment I had not had food or water for nearly 20 hours! After finally securing an alternative route to my destination through Greyhound, I was relieved to find your restaurant so close to the station. As a visitor, I had no idea the bus station didn't carry food. What I initially thought was a blessing turned out to be a humiliating experience. I walked in and found myself a seat at the bar, as your welcome sign indicates to find yourself a seat. Within a few minutes a server came out and immediately said "No bags allowed". There was no warm greeting or courtesy extended at all, not even, "Can I offer you some water", "Would you like to order to go". She spoke to me in a manner that was extremely discriminatory, dismissive and rude. Initially shocked, I asked her if she meant my bag needed to be on the floor. Her response was equally as cold. This encounter went down in front of several other customers and left me to feel treated like I was a trespasser or a disturbance to other customers. To save myself from the embarrassment, I got up and left. I'd like to highlight that I was actually carrying a business backpack containing my laptop, documents and personal items - not a travel bag or large luggage. There was no visible signage clearly indicating a "no bags" policy at the entrance that can justify refusing service in this manner. Enforcing these policies simply based on racial profiling and assumptions is a careless and discriminatory practice. I have now embarked on a 5 hr bus trip with no food and a sour taste in my mouth over this experience. To add insult to injury, I did my research. It's an absolute shame that a Black-owned establishment retains employees with zero Customer Service training and enforces policies that encourage said employees to discrimate against persons of color. Thanks to Ten58, this is probably my first and last visit to Charlotte. Thanks for the memories. If you're looking for somewhere to eat that prides itself on inclusion, good customer service and treating ALL customers like human beings. I strongly suggest you look somewhere else.
Worst experience of my life. Bartender was extremely rude. The other server was negligent or over worked. Had us wait 45 minutes. When they finally came to take our order, they told us it’ll be another 30 before the kitchen. Never gave us a heads up about it. I try to support black establishments but this was unacceptable. They will never see me again, and I will never spend another dollar there. DO NOT GO UNLESS YOURE ORDERING DELIVERY. I only gave it one star because that’s the only way to place a review.
Let me start with the fact that I do not normally write reviews.. I generally leave that up to my wife, but on this occasion it is necessary because of the service we received from Mya. I visited Jan 1st and happened to have to wait in the parking lot across the street while the young lady strolled into work at 12:30(when opening time on line was 12) but told she would not open the doors until 12:45. When the doors opened my wife and i entered. The first thing we noticed was no greeting from the waiter Mya, she had a terrible attitude, and the floors were sticky. Around 1:00 the waiter finally circled back to us to take our order. When she got to the table, she finally showed a glimpse of understanding that her job was to greet and treat patrons with kindness and dignity. She took the hookah order and acknowledged that we were the first customers to come through the door, but continued to bring out everyone else’s hookah’s and food before she brought ours out. There was no apology or anything for making us wait an additional 30 minutes. About 30 minutes later i ordered fried okra, and waited another 30 minutes before i waved her down to find out if she forgot about them because i did not receive them yet. The then told me “they are still working on them” my reply was “maam it has been 30 minutes” i wasn’t trying to be smart but it does not take 30 minutes to make fried okra. The okra came out and they were cold to the touch.. i didn’t even bother complaining, but I did ask for hot sauce and she told me they had none although they sell hot wings and other customers were eating them as i asked for the hot sauce. 🤯🤯🤯 she brought the check over to the table which was wrong as she charged me for a $40 hookah when i ordered the $10.58 hookah. When i told her it was a mistake she replied to me that there was nothing she can do about it while offering my wife and i a free shot as a supplement. Let me add this.. she got a automatic 18% gratuity added onto the check total. At this point I laughed and said to my wife we will never come back. It is truly ok to have bad days, but have them with a little class, and don’t play with peoples money. It’s great that in this day and age we have a voice through leaving reviews. I hope nobody else experiences what we experienced yesterday at this establishment.
We got there and sat down. The waitress with the bad blonde weave brought our menus and never came back. However, a couple walked in after us and sat beside us, and that same waitress took their order AND brought their drinks out and never even looked our way. We waited for 30 minutes and left without being served.
Let me start with the fact that I do not normally write reviews.. I generally leave that up to my wife, but on this occasion it is necessary because of the service we received from Mya. I visited Jan 1st and happened to have to wait in the parking lot across the street while the young lady strolled into work at 12:30(when opening time on line was 12) but told she would not open the doors until 12:45. When the doors opened my wife and i entered. The first thing we noticed was no greeting from the waiter Mya, she had a terrible attitude, and the floors were sticky. Around 1:00 the waiter finally circled back to us to take our order. When she got to the table, she finally showed a glimpse of understanding that her job was to greet and treat patrons with kindness and dignity. She took the hookah order and acknowledged that we were the first customers to come through the door, but continued to bring out everyone else’s hookah’s and food before she brought ours out. There was no apology or anything for making us wait an additional 30 minutes. About 30 minutes later i ordered fried okra, and waited another 30 minutes before i waved her down to find out if she forgot about them because i did not receive them yet. The then told me “they are still working on them” my reply was “maam it has been 30 minutes” i wasn’t trying to be smart but it does not take 30 minutes to make fried okra. The okra came out and they were cold to the touch.. i didn’t even bother complaining, but I did ask for hot sauce and she told me they had none although they sell hot wings and other customers were eating them as i asked for the hot sauce. 🤯🤯🤯 she brought the check over to the table which was wrong as she charged me for a $40 hookah when i ordered the $10.58 hookah. When i told her it was a mistake she replied to me that there was nothing she can do about it while offering my wife and i a free shot as a supplement. Let me add this.. she got a automatic 18% gratuity added onto the check total. At this point I laughed and said to my wife we will never come back. It is truly ok to have bad days, but have them with a little class, and don’t play with peoples money. It’s great that in this day and age we have a voice through leaving reviews. I hope nobody else experiences what we experienced yesterday at this establishment.
Just a waste of a restaurant. Don’t come here if you’re in a good mood cus you’ll leave in a bad mood. Server won’t even come and ask you for a refill. Understaffed and the manager just sits there and watches while watching sports on the tv. My food didn’t even come. Then they charge me gratuity on food that didn’t come. This place does 18% auto Gratuity which explains why the service is so bad. Auto Gratuity should’ve posted visibly according to NC laws (but it’s not). I tried to give this place the benefit of the doubt but it’s not the first time this happened at this restaurant. A previous time similar incidents happened and a manager wasn’t even around to speak with. Hopefully this places gets replaced by a place that adds value to the city.
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430 W 4th St, Charlotte, NC 28202
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