Golden Krust
Caribbean · Miami
Taste the Caribbean magic in Miami
À propos de Golden Krust
Nestled in Miami at 18316 NW 7th Ave, Miami Gardens, FL 33169, our restaurant, Golden Krust, invites you to experience authentic Caribbean flavors that have earned us a well-deserved 4.0/5 rating based on 908 reviews. We pride ourselves on offering a diverse array of dining options, from casual fami...
Nestled in Miami at 18316 NW 7th Ave, Miami Gardens, FL 33169, our restaurant, Golden Krust, invites you to experience authentic Caribbean flavors that have earned us a well-deserved 4.0/5 rating based on 908 reviews. We pride ourselves on offering a diverse array of dining options, from casual family dinners to special occasions. Our menu showcases the vibrant culinary traditions of the Caribbean, with dishes prepared using fresh, locally sourced ingredients and traditional cooking methods. Whether you're craving jerk chicken, coconut shrimp, or any of our other delectable offerings, we ensure that each bite transports you to the sun-kissed shores of the Caribbean. Come visit us and taste the magic of Golden Krust—where every meal is a celebration of flavor and culture.
Ce que disent les clients de Golden Krust
Golden Krust in Miami is known for its authentic Jamaican cuisine, especially the brown stew chicken, patties, and rice. While many praise the food quality and generous portions, some customers report inconsistent customer service and issues with food quality or portion sizes.
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Tip: If you're visiting from out of town, this place is recommended. Be aware that customer service can be inconsistent, so manage your expectations.
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Questions fréquentes sur Golden Krust
Avis sur Golden Krust Miami
Was visiting from Ohio and got recommended this place. Food was delicious! Would definitely come again if we're ever in the city again.
Food was magnificent! I really enjoyed eating this food! Brown stew chicken was cooked to perfection! The rice was fresh! The cabage was nicely textured and not overcooked! plantains were fresh, sweet, and very good! The boiled banana even played a key role in it all coming together like a musical band!! Bravo 👏 👏 👏 👏 👏
This was my first time trying brown stew chicken, and I absolutely loved it! The restaurant has fantastic food for an excellent price, and their portions are very generous. The woman making my to-go order was nice enough to ladle some of the brown stew chicken sauce on my rice without me even asking. I came here to renew my driver's license (there's a DMV in the same plaza), but I'll definitely be back again for the food. Really glad I found this place :)
Kind workers, small shop with personal service. Buffet style but not self serve. Escovitch fish is amazing!
The first time I lived in Miami, I SLEPT ON THIS PLACE. I humbly apologize for my ignorance. For my first experience with a girlfriend, it was divine. Quality of food was on point and my favorite snacks are officially spinach jamaican patties.
Was visiting from Ohio and got recommended this place. Food was delicious! Would definitely come again if we're ever in the city again.
Food was magnificent! I really enjoyed eating this food! Brown stew chicken was cooked to perfection! The rice was fresh! The cabage was nicely textured and not overcooked! plantains were fresh, sweet, and very good! The boiled banana even played a key role in it all coming together like a musical band!! Bravo 👏 👏 👏 👏 👏
This was my first time trying brown stew chicken, and I absolutely loved it! The restaurant has fantastic food for an excellent price, and their portions are very generous. The woman making my to-go order was nice enough to ladle some of the brown stew chicken sauce on my rice without me even asking. I came here to renew my driver's license (there's a DMV in the same plaza), but I'll definitely be back again for the food. Really glad I found this place :)
Kind workers, small shop with personal service. Buffet style but not self serve. Escovitch fish is amazing!
The first time I lived in Miami, I SLEPT ON THIS PLACE. I humbly apologize for my ignorance. For my first experience with a girlfriend, it was divine. Quality of food was on point and my favorite snacks are officially spinach jamaican patties.
The food is worthy of the line you have to wait on to get it and please PLEASE DON'T CHANGE A THING WITH MORE GROWTH THE QUALITY MIGHT GO DOWN STAY AS YOU ARE WE'LL PATIENTLY IN LINE...........I LOVE IT & MY SISTER COMES FROM LAKE PLACID 3 HRS. DRIVE JUST FOR OXTAIL AND FISH EXTRA GRAVY PLEASE😉😉😉💯💯 🍜😍THE STAFF IS WONDERFUL AWSOME TEAM
Excellent customer service and taste. Food too spicy sometimes. Nevertheless Excellent staff. Food is fresh
Golden krust Caribbean restaurant. Very clean, workers super nice, the food is delicious, me mean good" and you should see the amount of food you get for small not to mention the large to go. I stop talk, go check it out for yourself. If I'm right you owe me a plate of that nice dish of my choice, bless.
Food and patties are delicious service is on point I was surprised by how friendly the staff is. Just pack your patience because its always packed but they move pretty fast.
As soon as I walked in the door it smelled like my grandmother's kitchen who is not from the island. Just let's you know we all cook the same good food. I can't wait to go back. That food was amazing and the customer service was outstanding.
Best brown stew and jerk chicken I’ve EVER had! Even better than my gramamas! Shhhhh don’t tell! I eat here twice a week. Huge portions great prices AMAZING flavors!
Good hot Jamaican food for take out. They also serve hot soup. Hard dough bread, cakes and Jamaican bun also sold but the bun could be a little cheaper around Easter time. It's pretty popular so the lines are usually long. Prices are reasonable and portions are generous.
Tasty Jamaican meals ,great customer service
Whoever the chefs are, PLEASE keep them! AMAZING. Truly authentic Jamaican food. I visit here at least 5 times a week. The" lunch special" is unbeatable. I love this location.
Kimberly is the best employee this place could have ! Without her people wouldn’t wait in line so long . She always make sure the food is hot and good , me and my boyfriend have been coming here for over a year now ! Kimberly is always there working every time we have lunch and we admire how she’s the only employee to make sure the chicken is not too much just bones . She goes back and forward a few times and serves very good
BEST FOOD EVER. My first time they were so nice(The Beautiful Melanated Queens who serve your food). They even helped me choose what to eat, all of it Looked so Delicious I didnt know what to choose from. I cant wait to go back again!
The food here is delicious 😋👌, hands down!!! Also they have all kinds of filling for the famous patties..... Special frozen drink which taste delicious 😋! Anyway this place is a must visit 😉 #momreview
Great food. Customer service varies depending on server. But it takes too long in line to order food that's already cooked. The line is always too long taking more than 30 minutes to get a plate of food.
The one one 27th ave across from walmart is great. Not fond of The one on flamingo near Pembroke rd. Tried ackee for first time. Food was extremely expensive and not very tasteful. My sister doesn't care for this location either.
Ordered a small brown stew chicken and my server pleasantly prepared it just the way I wanted it. It looked very tasty and later it proved to be so!! I am a fan of Golden Krust!
Went for the first time. I didn't see a menu but the set up is like a cafeteria. You see the food and you tell someone what you want they fix it. I had brown stew chicken, peas and rice, cabbage, sweet plantains, Mac and cheese.. The food was really good and I was satisfied.
I haven't try their entrees yet. But their patties are to die for. I always get either the spicy or mild beef patties, they are always nice, flaky, fresh and delicious in the morning time. I usually buy like 6 to 8 patties about every 2 weeks for my family. I recommend this place to all.
Can't go wrong with empty stomach! Best staff! Food is A-1 and offer almost every single thing from Jamaica 🇯🇲 as you visit Jamaica every time you enter the restaurant 💝💝💝
Gay yal😃. This restaurant has great Caribbean food brown stew chicken peas and rice oxtails curry chicken mac and cheese cabbage they even have great dessert red velvet cake delicious. open for lunch and dinner. CARRY OUT ONLY. check them out. Very good customer service. You might have a little waiting in line but that's what happens when the food is good.⭐⭐⭐⭐⭐
I must say everything was delicious with the exception of the jerk, not that it was horrible, but it was just alright. The dinners come with rice and peas, cabbage and plantains. All were very flavorful. We also ordered patties, spinach, spicy beef and mild beef they are really good.
I don’t know who toke the hands in that kitchen today,at golden krust on 7ave and 183 street Friday afternoon but let me tell you something who ever cooked that goat meat did a wonderful job,the meat was very tenderized,tasty,full of gravy was so dam good,a nice complete hearty meal hot and very fresh!!!! Thank you for your service it greatly appreciated!!!!
This food is so mouthwatering, it should come with a bib and a legal disclaimer. It’s so sweet, one bite will have you looking for a Jamaican passport and a nap.
The food is exceptionally slow. No matter the time of day. Despite this issue, the food is delicious.
This food is so mouthwatering, it should come with a bib and a legal disclaimer. It’s so sweet, one bite will have you looking for a Jamaican passport and a nap.
Jerk is the best! Authentic and spicy. Good side orders. To me, eaten tons of patties including homemade, these are the tastiest patty I've bought from a store. Pastry is exceptional, enclosing the best savory filling.
Golden Krust serves authentic Jamaican food and has several locations across South Florida. Try their food, it's pretty good. However, this review is about their easter bun, 10/10, highly recommend. Pickup your bun and cheese next time you're in one of their restaurants.
Jamaican Restaurant. Good food. Delicious rice and peas, oxtails, or curry goat. The Mac and cheese is good, especially when served with a small amount of curry goat gravy on top. Delicious calaloo special orders are available. Prepared just the way you want it. I usually order the half sheet of calaloo light salt/light oil. The shrimp and pasta salad is delicious its seasoned well, there's a good amount of shrimp in it. Delicious hominy porridge. They are open for breakfast. Must wear a mask, social distancing.
Jerk is the best! Authentic and spicy. Good side orders. To me, eaten tons of patties including homemade, these are the tastiest patty I've bought from a store. Pastry is exceptional, enclosing the best savory filling.
Golden Krust serves authentic Jamaican food and has several locations across South Florida. Try their food, it's pretty good. However, this review is about their easter bun, 10/10, highly recommend. Pickup your bun and cheese next time you're in one of their restaurants.
Jamaican Restaurant. Good food. Delicious rice and peas, oxtails, or curry goat. The Mac and cheese is good, especially when served with a small amount of curry goat gravy on top. Delicious calaloo special orders are available. Prepared just the way you want it. I usually order the half sheet of calaloo light salt/light oil. The shrimp and pasta salad is delicious its seasoned well, there's a good amount of shrimp in it. Delicious hominy porridge. They are open for breakfast. Must wear a mask, social distancing.
Loved the food and of course my favorite the patties.
Great food but order ahead if you can. The place is small. There's pretty much always a line. I guess its part of the price you pay!
My Spot for Caribbean food, however I think they should expand location. To much traffic+such small space=lose money.. Overall food is great.
Great Caribbean food & desserts. Prices aren't bad either especially their lunch specials. Check them out if you like jerk chicken, curry goat/chicken, oxtails, rice & peas (beans) & patties.
Love the food here. This location is very small making it extremely uncomfortable to place orders at certain times of the day. Other than the size, everything is wonderful. Will visit again
Okay, I gave 4 stars because I really love their food buffet. The patties are to die for. The buffet is not self served. It's always clean so the presentation is nice. There's one thing that can be corrected. Please find a new recipe for the macaroni and cheese. It was so pretty to the optical but it was so bland. Message to the cook. Do not be afraid to salt your noodles while boiling the pasta! Throw some heavy cream in it, evaporated milk, or regular milk if not all three. The cheese didn't even have flavor. It was tight/stiff. It can be baked and still have creamy texture. I literally came home, sautéed some onions, made a rue adding garlic powder, smoked paprika, black pepper & salt. I added a lil mozzarella, sharp cheddar, & harvati cheese. I took the macaroni and poured into rue. Once the cheese that was on there melted, I poured into a glass dish. Placed in oven for 25 minutes. After doctoring on it, I was able to save it and it was delicious. I've tried everything on the menu from breakfast, to lunch, and dinner. Always palate pleasing. This one dish is why I didn't give 5 stars. I know it can be corrected. I'm rooting for it.
Could be a little cleaner and the people didn’t greet us when we entered and continued doing whatever they were doing but the food was good
Food is great location is ok . Customer service could be a bit better . Other than that it's an ok location and the food is good . And keep in mind you have to wait outside the door for your turn in line . Only 4 people at a time because of covid 19
Not all Golden Krust Restaurants are created equal. This is one of the smallest GK restaurants I've ever been to. I went during lunchtime a few weeks ago. It was standing room only and lines, other than the people behind me was almost nonexistent. I ordered the Jerk Pork, but I had to wait quite a while to get it because they had run out. At lunchtime, really? Anyways, the food was worth the wait and there's lots of parking.
Better then fast food, great lunch specials, hearty servings. Only issue is the wait time, the place is ALWAYS crowded, which says alot. But the wait is worth it, at least for a good meal.
Food are always fresh. Very small place, prepare to be squashed up like sardines. Ladies keep your purses closed and close to you. Owner should think about expanding restaurant. And last prepare to wait over 5 minutes and sometimes possible 10 minutes. Need more workers on the line to work.
I've been patronizing various locations for YEARS and the food is always FRESH, DELICIOUS and HOT. I am especially a fan of their freshly/daily baked beef patty and coco-bread!! It's the only place I'd recommend for patty because they taste like back home in the Caribbean. Takes me back..a great place for, breakfast, lunch or dinner. This particular location has a drive-thru as well.
Now Golden Krust is my spot. Now the food doesn't taste authentic Jamaican food but the brown stee chicken is really good. But the one thing that really bothers me is how cheap they are with the sweet plantains. My goodness why give only 1 or 2 very small plantains. Stop being cheap because plantains aren't expensive at all and start showing some love to your customers and give out an appropriate amount of plantains especially since are cut extremely small.
It's a shame that we have to travel from Augusta to Lithonia to get good Jamaican food 😯. The food is always worth the trip; however, the service can be better. The ladies often act like they are mad or don't like their job🙄. Their oxtails, jerk chicken & brown stew chicken are the best. The cabbage is tasty & prepared to perfection. I hope this review has been helpful & you enjoy your meal.
The spicy patties were good! I can’t lie about that. The wait is long even in the express line. Overall the service was okay, the guy cashier was pleasant and joked around a bit. If I was in the area I’ll go back.
Great food but super slow staff. They could be more attentive and pleasant. Don’t recommend to go during lunch break.
The waiting time was excellent and the staff (especially the young lady on the register) is very courteous and respectful but I bought a small oxtail and it was mostly bone and the goat also. Everything else is usually great. More meat please
I stood in the express patty line for a while (I was the only customer in that line). Then a lady told my family and I that all and any vegetable patties were sold out. She never met our eyes once however the place was clean.
I stood in the express patty line for a while (I was the only customer in that line). Then a lady told my family and I that all and any vegetable patties were sold out. She never met our eyes once however the place was clean.
On first visit food was great, however, last two visits food was horrible, rice of all food was hard, ox tails no favor. I hate to write this review, however, really disappointed
I like the food, but there’s always a long line. If the people serving can move a little faster that would be extremely helpful as people have places to go and can’t afford to stand in line 20 min.
Consistent quality.. Reliable... Although not the "home style " Jamaican food but great chain if you want Jamaican food without the guessing game
The food is quite delicious, especially their jerk pork. However the facility is way too small for the level of patron traffic, and the customer service is spotty. Some days, staff is quite friendly and helpful; other days, it's horrible. But over all, it's a great place to get a real, home-cooked meal.
I'm going to start off on a positive note. They have a wonderfully filling daily lunch special for $4.99. It includes rice, cabbage, plantains, curry or brown stew chicken and a can soda. The bun and cheese is also delicious. The store is cramped and tiny but it is kept clean. The food also tastes fresh. However, the brown stew chicken is mediocre at best. What they call gravy is just the thin oil the chicken was cooked in. I suggest you request the oxtail gravy on your brown stew chicken and rice. They will kindly oblige you. But my main complaint was what I experienced today. I wanted red pea/gungo peas soup but they didn't have any. So I reluctantly ordered the chicken soup. Once they packaged my soup they told me there was no chicken in the soup. What?! What kind of chicken soup has no chicken?! I took the soup anyway and was not given a discount for the lack of chicken. Hold on, but it gets worse. I took the food home and almost choked on the first spoon. It was ridiculously spicy and tasted like crab juice! Who is the cook?! I looooove spicy food but not my chickenless soup. I was not expecting that. And it was beyond spicy. It was inedible. I wasted my money purchasing that large soup. I should have just bought a bun & cheese. Their brown stew chicken gravy could also use some work. It needs to be thicker and seasoned properly.
I bought 2 Spicy beef and 2 Jerk patties, it was tasty but there was no meat in it, rather a seasoned flour paste. I was very disgruntled. At $2 plus dollars each, there should be some meat pieces instead flour paste. The other person had the same experience. Golden Krust do better! Especially with the beef patties that's made with minced beef that's not hard to do. I wont be going back.
The food is great but the customer service stinks! I would suggest sensitivity training for the front staff. There are a lot of Caribbean restaurants in the area to choose from but my family and I frequent your location but things have got to change! Hope this doesn’t fall on deaf ears.
I can't ever get enough of the vegetarian patties. It's always hardy and delicious. My other favorite is the curry goat... yum.
Always a hit and miss with this location. Today the food taste like water. The lunch special price went up, no problem. However, they still give you two pieces of chicken. I'm a just go to Donna's. The beef pattie still good tho.
The fried chicken with the rice was good. The patties were tasty, but the soup wasn't all that. The goat head soup didn't have much flavor, and it was watery. We'll come back again, but not for the Goat Head soup.
I don't know what happened since I came back to Miami but I guess for true Jamaican food I have to go to fort lauderdale where most Jamacans live now.. It was lunch time and I ordered the jerk Chicken with Rice and peas. They told me the jerk chicken was in the back so I waited... I didn't mind paying the $15 but that Jerk chicken wasn't even hot and it wsn't even jerk.. I asked for a jerk sauce and they gave me hot sauce.. really? hot sauce with Jerk chicken.. The rice and peas were good not overcooked , but everything was touching on cold , not even a tad warm.. I must say I came to Golden Krust today because when I was coming here 20 years ago, the food scene was definitely different.. Back then the rice and peas served in restauants were cooked with coconut and you could smell the coconut aroma coming up from the plate.. My only reasoning is that because few Jamaicans live in the area anymore, the current population prefers a low salt meal which actually makes the food pretty much tasteless. My reason for this is because I have gone to other Jamaican restaurants with good names that have been around a long time and I still had the above experience, but I must say because another well known jamaican restaurant I went to the food was so greasy if I had to I would come back to Golden Krust. I have gone to other Jamaican restaurants with good names that had been around a long time and I still had the same above experience but I must say because that food at The other well known restaurant was so greasy (tasted like palm oil) if I had to I would come back up this way to Golden Krust, but not for Jerk Chkn.. The cabbage was EXCELLENT.. but hey it cost me $15? The winner so far since I have been back in Miami is Cliffs... They cook that meat right in the back on a pit..and my food what served hot..
I love my island food, but as black people can we stop being so nasty towards each other? They don’t answer the phone because they don’t hire enough people. I came in to talk about no one answering the phone and this lady was very rude, bad attitude, you can tell she was having a bad day. I work across the street at a school. If I’m having a bad day I won’t be rude to the kids. Please my island people, let’s respect and love each other.
Customer service could be better,they don't greet you when you walk into their establishment. They ladies serving has attitude. They NEVER OPEN ON TIME .Overall the food is pretty good. Clean environment.
Customer service could be better,they don't greet you when you walk into their establishment. They ladies serving has attitude. They NEVER OPEN ON TIME .Overall the food is pretty good. Clean environment.
Whomever cooked the curry chicken today it is not that good! It has become hit or miss when it used to be in point all the time!
Visit this morning. Was very disappointed. They have such great tasting food but, almost always out of breakfast before 9am. I usually leave 4/5 stars when I visit.........
i bought some Chicken Soup today but it was full of "Chicken Feet", why is it you have to make Chicken soup with "feet', this is 2020 not 1910. What about the chicken leg or breast, you can cut up to verify a Profit for your business. i will no more spend $6. dollars for chicken-feet. please improve the service to the public, thanks.
Although the food is normally hot and fresh. The woman who dishes out the food literally pinches out and tries to spread out what she puts in your plate(little bit of food). But I have noticed on several different occasions for her Jamaican patrons she actually dishes out and loads their plates, they really get they're monies worth of food!
Poor customer service. I am baffled at how this place is run. Everytime i pass by or go in there. There us a line thru the door. It seems they are always short staffed or the staffing is somehow not efficient enough to get ppl in and out. At the peak of lunch hour there is only 1 cashier and 1 server!!! Like who is the manager of this place? As good as the food maybe, if this poor service continues i would not be surprised if it closes. I counted 10 people leaving just because of the wait. People have places to be and things to do. They dont have 1 hour to wait in what should be a get it n go food service. To the manager whoever you are. you need to take ownership and responsibility. Run this place like a well oiled business. Always ensure proper staffing and good quality food and service. The wait is way too long. For to go food service. Wait time averages about 20 to 30 mims!!!
Only thing good about this place is food taste good, thanks to the chefs. Customer service horrible and they have nasty attitudes. Also, they fix your plates like you're kids, very stingy with food.
Not what it's hipe up to b...jerk pork omitted the jerkbsauce meat hard and dry...oxtails tuff always forget to put some kind of sauce on the meat and rice to fool up to give the food some kind of flavor...need to step it up...best Jamaican restaurant was the PANTRY. Not worth the money parties thumbs down spices forgot the spice..food taste flat..no taste..
Worst jerk chicken I’ve had. And I’m from Canada. That chicken was more dry than are winters. Awful chicken. Rice was okay. Plantains weren’t ripe. The lady was authentic tho she looked miserable .
The attitude in there is strong negative, this is a simple job, smile and greet the customers, this is a business you must be nice to the customers. The music is too loud in the morning while trying to purchase breakfast. The food is good sometimes on the salty side. In conclusion please train your staff to be more courteous to the customers.
Was standing in front of patty line for 10 minutes as employees walked past me and never greeted or addressed me. When I finally spoke the lady brushed me off sucked her teeth and said “someone coming”. Honestly I will never spend a dime at Golden krust ever again. Absolutely terrible customer service.
Lines always long and not much being done to move them. Always seems disorganized as it relates to the food flow.. they should figure a more efficient way to handle the lunch rush as people don't have a long time for lunch.. food good enough to draw the crowd so should also cater to the crowd
Great food here for a good amount of money. But CUSTOMER SERVICE which represents the company, is H O R R I B L E! They give you about 4 pieces of meat and the meat is small because it’s oxtails, curry goat and not like big pieces of meat like fried chicken you make at home. It’s only at this Golden Krust you get customer service like this, they neeed to fix their attitudes or just wipe out the whole staff.
It's always bad attitude when I patronize there. Not any more. Take your money else where
It's always bad attitude when I patronize there. Not any more. Take your money else where
Worst jerk chicken I’ve had. And I’m from Canada. That chicken was more dry than are winters. Awful chicken. Rice was okay. Plantains weren’t ripe. The lady was authentic tho she looked miserable .
I ordered two half of pans one Brown stew chicken and one curried when I ordered I asked how many people does it feeds she told me 18 to 20 people that great for $ 70.50 each pan. And if you look at the picture not even 15 pieces in pan. So the following day I called and spoke with the manager name Toni and she replied oh they must have used the wrong pan the pans look like they brought them from BJs wholesale club and she also told me that her associates should not have told me a half of pan feeds 18 to 20 people. Sounds to me lack of training I would have never paid $ 70.50 for 12 to 15 pieces of chicken. So I asked her to give me two more pans of chicken and some red peas and rice so that can make my guys that did not have any chicken so I can make my entire team happy. She replied oh I. Will let by Friday. My complete order 1 half pan of curried chicken and Browned stewed chicken half of pan of Red peas and rice white rice steamed cabbage total 311 dollars and change. The food was great just not enough. I will never order from again. And they need to change the price of there meatless soup change the price because it has no meat thanks Ms Raines
I ordered two half of pans one Brown stew chicken and one curried when I ordered I asked how many people does it feeds she told me 18 to 20 people that great for $ 70.50 each pan. And if you look at the picture not even 15 pieces in pan. So the following day I called and spoke with the manager name Toni and she replied oh they must have used the wrong pan the pans look like they brought them from BJs wholesale club and she also told me that her associates should not have told me a half of pan feeds 18 to 20 people. Sounds to me lack of training I would have never paid $ 70.50 for 12 to 15 pieces of chicken. So I asked her to give me two more pans of chicken and some red peas and rice so that can make my guys that did not have any chicken so I can make my entire team happy. She replied oh I. Will let by Friday. My complete order 1 half pan of curried chicken and Browned stewed chicken half of pan of Red peas and rice white rice steamed cabbage total 311 dollars and change. The food was great just not enough. I will never order from again. And they need to change the price of there meatless soup change the price because it has no meat thanks Ms Raines
Rice was old and crunchy cabbage raw might as well been coleslaw fish was ok , sorry golden Kristen family 19664 n w 27 ave for not taking the time to drive over, but it will never happen again
This place has the worst customer service I've ever seen or experienced. Please don't waist your time at this place, because it's going to take at least 30 to 40 minutes just to get some food that's already cooked.
This first time trying a Florida location.Staff was very rude . Staff was not helpful at all. U have 2 other worker just standing /and talking to each other they are doing thing have customer standing in a long line. There no teamwork at this location. The food sucks at this location. Rice was Mushy , chicken size is small compared another Golden Krust place Where i when to in Georgia . Large size in Georgia is enough food for 2 people . The food here is a joke . Staff do not smile or greet u they are straight rude .
They say they are fixing the problems but that is just hypocricy. You get the impression that the workers are so rude and unprofessional because they know their jobs are secure regardless. It doesnt matter what they do or what they say to their customers, they are still there, the will not be fired or disciplined, and you know that by their attitudes. The food gets more and more expensive while the mortions gets smaller and smaller. They have a way of stretching the gravy by adding whater to it, that kills the food. The need a whole new staff
Very disrespectful staff. She started yelling at my mother who is 62 yrs. for trying to take an order over the phone. My mother removed a portion of her mask to relay the message over the phone because the mask was muffling her voice and the Jamaican lady serving the food just lashed out at my mother. When y ou are in the field of customer service your #1 priority is to enforce company policy with the upmost respect and courtesy. That Jamacian food server was very very rude and disrespectful. We love Carribean food but the attitudes of some of these people at these restaurants not so much. We will be taking our business elsewhere to another Golden Krust.
The food is ok sometimes, but the customer service is absolutely terrible! I specifically asked the lady NOT to put gravy on my cabbage and she STILL did it! I received No compensation for that! The workers are very rude, sloppy, and careless! I don’t plan to return anytime soon and I definitely don’t recommend!
This location Golden Krust Restaurant 18316 NW 7th Ave miami garden. there is a Jemacan cashier who charge the daily special the same as large meal. I think she does that base who tip and don't or if she just don't feel like the customer for same reason. The manager should be aware of this. I basically stop going to this location.
Terrible Service!!!! Worst Golden Krust I’ve been to. Everybody had an attitude. The line was long and they acted with no urgency. Waited about 10 mins just to be served. I’ve had great experiences at other Golden Krust’s. I love Golden Krust’s food but I will not be returning to this one.
Plaintains was under cooked! Never go around lunch time. Or closing my rice at closing was hard! And poor customer service from cashier!!! Takes wrong order over the phone then it's no more food when you get there!
I ordered a large goat soup and the bleached out girl serving the food filled the cup with skin and fat. Literally more than half of the cup was filled with food that could not be eaten. I didn’t realize until I got home or else I would have returned to the store and got a refund. It’s a shame you have employees that would purposely do this to paying customers. I will not be returning.
Required mask even though it's not required in the state of Florida. In over yr its the first place that required it . I walked back out to by food somewhere else. My friend purchased food and ended up dumping he is Jamaican and looked forward to eating it and tossed it saying it did not taste fresh
I visited on Friday, November 10 at around 5:15pm. The cashier (Heavy set, Dark-skin Lady) was extremely rude interrupting me as I spoke to the young lady fixing my plate. I asked about only purchasing fried chicken wings, she stated “I needed to go next door to Snappers for that.” I purchased a large oxtail dinner and two beef patties, she threw my bag around the plastic barrier. She continuously sucked her teeth and had an attitude.The next morning, the food had to be thrown out. It was spoiled. The atmosphere in this establishment sucks and the food is a waste of money, I’ll wait the extra 15 minutes at Jamaican House or Dutch Pot.
Bad experience with the food on Saturday evening 7/16/22. I ordered Peas & Rice 0xtails and veggies take out. Once home the rice & peas was to salty oxtails was not soft as usually. I called and spoke to manager she did not accommodate me with anything just an apology. She stated she would speak to her chef after I spend $33.00 on a meal that I couldn’t eat. I was very disappointed thinking the manager would have accommodated me st another time . I was really looking forward to enjoying my dinner.
Hominy needs ALOT of work. Its watery and it separated within 2 hours of purchase. Gotta do better.
Large oxtail $30 here and its $25 on 27ave by the stadium. So 27th is cheaper and they taste better and give you more oxtails. Do not go here on 183st and 7 ave
The service here is terrible!!!! The food is great but the service is terrible, The staff is not welcoming at all.... I attended the restaurant on 10/26 Round 6:00 p.m. and the lady that was running the pastry section was so rude to me in my son. Description: lightskin, short curly hair with green/gray eyes. Her attitude in tone with my child was disgusting. Would not recommend if you're looking for good service.
I ordered the spicy wings it could’ve been better, but the wings were old if I had not made it to work, I would have took them back because look like the wings were at least two days old. They just covered up with some sauce very horrible service.
Today I went into this restaurant like of done for many years and ordered the same thing I’ve always ordered. I immediately noticed they gave way less food. Then they didn’t add the sweet plantains (fried) like they normally do. When I inquired about it, I was told they only do it after 11am. But I’ve been here between 8-9am several times and received it. If the menu is changing that’s fine but to short customers of the amount of food and what is supposed to be in the meal is shady. Do better Golden Krust.
I went to order 4 plates and fried dumplings but the lady taking orders was very very unhelpful it was about 330 pm long day I know but her behavior was horrible I asked a few questions and I received no assistance. I did read bad reviews about this place but I always go by my own opinion I'll take my business elsewhere. I felt like I wasn't welcome there. I left with out placing a order wouldn't want someone like her fixing nothing for me
Not good customer service at all. But the worst part of all is I bought a plate of curry, chicken, peas, and rice tasted very good, but it was Hair in my food. I couldn’t finish the plate. I had to throw it away, spoiled my appetite. They need to wear hairnets and gloves, hairnets and gloves, please hair nets and gloves staff cooks please wear hair nets before you start preparing food. Wear aprons, wear gloves wear hairnets. The customer service is bad they don’t smile. They barely want to answer your questions when you’re new to the store it’s weird not a good environment. Very dissatisfied Customer.
I paid 24.00 for rubbery oxtails, rice, sweet banana plantain. Mac & cheese extra (as if). It's not worth it. I didn't enjoy the food. The food don't match your price. Must follow recipe.
The patties taste like trash. There was hardly any meat in them and the patty ( specifically the curry patty) tasted like plain flour and salt. When I asked for a refund, the cashier took so long to find my order that I just left. Two disgusting patties and a drink cost me $11 dollars. Definitely not worth the money.
Hominy needs ALOT of work. Its watery and it separated within 2 hours of purchase. Gotta do better.
I went to order 4 plates and fried dumplings but the lady taking orders was very very unhelpful it was about 330 pm long day I know but her behavior was horrible I asked a few questions and I received no assistance. I did read bad reviews about this place but I always go by my own opinion I'll take my business elsewhere. I felt like I wasn't welcome there. I left with out placing a order wouldn't want someone like her fixing nothing for me
I paid 24.00 for rubbery oxtails, rice, sweet banana plantain. Mac & cheese extra (as if). It's not worth it. I didn't enjoy the food. The food don't match your price. Must follow recipe.
Today I went into this restaurant like of done for many years and ordered the same thing I’ve always ordered. I immediately noticed they gave way less food. Then they didn’t add the sweet plantains (fried) like they normally do. When I inquired about it, I was told they only do it after 11am. But I’ve been here between 8-9am several times and received it. If the menu is changing that’s fine but to short customers of the amount of food and what is supposed to be in the meal is shady. Do better Golden Krust.
The patties taste like trash. There was hardly any meat in them and the patty ( specifically the curry patty) tasted like plain flour and salt. When I asked for a refund, the cashier took so long to find my order that I just left. Two disgusting patties and a drink cost me $11 dollars. Definitely not worth the money.
Not good customer service at all. But the worst part of all is I bought a plate of curry, chicken, peas, and rice tasted very good, but it was Hair in my food. I couldn’t finish the plate. I had to throw it away, spoiled my appetite. They need to wear hairnets and gloves, hairnets and gloves, please hair nets and gloves staff cooks please wear hair nets before you start preparing food. Wear aprons, wear gloves wear hairnets. The customer service is bad they don’t smile. They barely want to answer your questions when you’re new to the store it’s weird not a good environment. Very dissatisfied Customer.
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18316 NW 7th Ave, Miami Gardens, FL 33169
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18316 NW 7th Ave, Miami Gardens, FL 33169
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