Wendy's

I only asked three ice creams. I waited for 29 minutes and we saw this guy pull his pants down to his ankles and one of them was wearing a ski mask and he looks like a robber I’m scared and he didn’t even bother to pull his pants up it’s very uncomfortable and it’s not tough!! >:( keep your cheeks warm PLEASE

Went to Wendy's today 2/6 around 845pm. Ordered a simple biggie bag and biggie bites. 2 crispy chicken sandwiches, 2 4pc nuggets and 1 order of fries. Was told it'd be about 10 minutes... took over 30 minutes. Then on top of that the food was ice cold and the chicken sandwiches didnt have anything on them. It was literally just chicken on bread. Thank God it only cost me 10 bucks cuz I threw it all away and went to BK instead. So done wasting my time and money at this Wendy's.

This place is a joke. Making people waiting in the side of buildings to make their times look good, giving people the wrong orders so many times. Yall wonder why you dont get raises or business if you just keep messing shit up. 🤦‍♂️

Stopped when passing through on a trip and no one was in line or behind me had to wait 20 minutes for my food just for the fries to be cold and my burgers too

Long wait. Lucky if they get the order correct. For the high price everything should be correct.

Michelle

Where do I begin on this one? I walked in and waited probably 10 minutes to order. There was one person who was in line in front of me. I ordered a Dave's Double with ketchup, mustard, cheese only and two Baconators with no buns. The "Dave's Double" was a Son of Baconator with no ketchup or mustard. It had bacon. Then...the two Baconators with no buns were wrapped in the foil. Let me tell you. Hot grease is difficult to hold and I love losing the entire top layer of cheese to the wrapper. I had a grease covered hand because that hot grease went through the wrapper. I have always been asked if I want bunless burgers in lettuce or else they put them in plastic containers. The worst part? The manager was the one who made this dumpster fire. Also, there were no straws, salt, pepper, etc. for customers.

Anonymous

This is the most unreliable food place around, no matter what time you come there will always be at least a 30 minute wait. I have never seen it done the way it is here

Ryan Hughes

My friend (minority) had a traumatic expirience at this location. Entering a little after midnight, he had the police called on him. 5 police officers escorted him out without knowing why. Apparently they were closed, but the doors were open. Racist, evil, and awful. Do not patronize them. Do not go here, you will be treated poorly. Many better options in the olean area.

Annabelle

Every single time i dont see more than 3 cars i try to come and end up waiting in the drive thru for at least 15 minutes. usually i end up just backing out of the drive thru and leaving which i see many people do.

Brandon Park

Painfully slow. Figured I would swing in and grab a quick bite for dinner, by the time I made to the speaker with only 3 cars ahead of me I had to order off the breakfast menu

Carol Middaugh

There was only 4 cars in front of me and it took 35 minutes to get to where you order then another 5 minutes before they could take my order. They took my money and then I had to wait another 5 minutes to get what I ordered. The hamburg on both cheeseburgers was fried until it was like shoe leather and the bacon was burnt. Won't make the mistake of stopping there again

Sarah H

The manager sucks. We literally waited 15-20min for drive thru food to realize not one item in our bag was ours. I went inside to get our food, waited another 10 min while the poor window guy rushed around making my order and the manager stood almost in front of me lecturing the guy cleaning the frosty machine. He must have had very low opinion of how the workers brain worked because by the time he was done ignoring me and handed me a packet of salsa after my food was remade I knew frosty guy had to take his break late at 930 OKAYYY. AND he didn't even acknowledge the fact a customer waited 30 min for food that had to be made twice. The poor workers. They deserved better

Ben Peerson

This place has gone down hill over the past year. The food is never fresh and if it is, you have to wait 15 minutes in their parking lot to get it. Their customer service is the worst I've ever seen. Half the time you can't even understand what the employees are saying. Even at the window. Do not go here you might as well just go to Burger King right across the street who actually has fresh food and fast service. What a shame this Wendy's actually used to be very good.

Trisha Jopson

Waited 5 minutes for the cashier to take the order of th people before us, then stood at the counter for another 10 minutes before we walked out in frustration. Cashier was busy filling orders for window, but couldn't even look at us let alone say I'll be with you in just a minute. We are used to the long waits at this location, but after being ignored for more than 10 minutes, we will never return. Went across the street to Burger King, who somehow manages to service the same number of customers and balances the window and in store customers. We had our food there in less the amount of time we were waiting at the counter for someone to even speak to us at Wendy's. I can see by the other reviews that we aren't the only ones. Goodbye Wendy's. Dave is rolling over in his grave!

Wendy Maston

I was surprised how bad this place was. There was only 2 people working total and we never got any service. There was a lady waiting ahead of us which never got waited on. The place was dirty and the the one person behind the counter didn't act like he cared. We walked out without getting service but which was probably a good thing because we would have been served the French Fries that was sitting on the shelf when we walked in. I hope the 5 cars in the drive thru got what they wanted. We won't go to that one again

Samantha Robinson

I would give 0 stars if I could. This place used to be nice. My family and I went there to get lunch was there at 12:48. We waited for 50 mins to get our food to only have cold old fries as well. The place had very few people and all of the orders were wrong. People came in from the drive threw saying that were in line for over 20 mins waiting. There was no paper towels, straws and half the drinks were not working. There were only small size lids. The place was very dirty and nasty. For there to not be many people someone could have been cleaning the tables and restocking atleast instead they were talking. I do not recommend this place any more. It has also became a homeless hang out spot. Definitely not worth spending the amount of money they want.